{"metadata":{"transaction_key":"deprecated","request_id":"019ea9d0-e053-7bb3-9544-16f7372377af","sha256":"65c77abace12e7f7996abfadc614085a740453864a0f3c7d7df458bfb6b6984e","created":"2026-06-09T00:38:19.658Z","duration":4.8239374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":10}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling, I'll see if this person is avail","confidence":1.0,"words":[{"word":"hi","start":0.32,"end":0.56,"confidence":0.83862305,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2779989242553711},{"word":"if","start":0.56,"end":0.79999995,"confidence":0.9980469,"punctuated_word":"If","sentiment":"neutral","sentiment_score":0.09999604523181917},{"word":"you","start":0.79999995,"end":1.04,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.016789987683296204},{"word":"record","start":1.04,"end":1.4399999,"confidence":0.9980469,"punctuated_word":"record","sentiment":"neutral","sentiment_score":-0.05297067761421203},{"word":"your","start":1.4399999,"end":1.5999999,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.016157597303390503},{"word":"name","start":1.5999999,"end":1.8399999,"confidence":1.0,"punctuated_word":"name","sentiment":"neutral","sentiment_score":-0.07470276951789856},{"word":"and","start":1.8399999,"end":2.08,"confidence":0.9902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.03586284816265106},{"word":"reason","start":2.08,"end":2.48,"confidence":0.9614258,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.13259343802928925},{"word":"for","start":2.48,"end":2.6399999,"confidence":0.9970703,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.08309933543205261},{"word":"calling","start":2.6399999,"end":3.12,"confidence":1.0,"punctuated_word":"calling,","sentiment":"neutral","sentiment_score":-0.0931129977107048},{"word":"i'll","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.02114354632794857},{"word":"see","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"see","sentiment":"neutral","sentiment_score":-0.05857183039188385},{"word":"if","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.06559518724679947},{"word":"this","start":3.6799998,"end":3.9199998,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.0417560338973999},{"word":"person","start":3.9199998,"end":4.24,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.05113232135772705},{"word":"is","start":4.24,"end":4.48,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":-0.010597839951515198},{"word":"avail","start":4.48,"end":4.8239374,"confidence":0.71484375,"punctuated_word":"avail","sentiment":"neutral","sentiment_score":-0.08914285898208618}],"paragraphs":{"transcript":"\nHi. If you record your name and reason for calling, I'll see if this person is avail","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.56,"sentiment":"neutral","sentiment_score":0.2779989242553711},{"text":"If you record your name and reason for calling, I'll see if this person is avail","start":0.56,"end":4.8239374,"sentiment":"neutral","sentiment_score":-0.046452076523564756}],"sentiment":"neutral","sentiment_score":-0.027366723536568528,"num_words":17,"start":0.32,"end":4.8239374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is avail","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.56,"sentiment":"neutral","sentiment_score":0.2779989242553711},{"text":"If you record your name and reason for calling, I'll see if this person is avail","start":0.56,"end":4.8239374,"sentiment":"neutral","sentiment_score":-0.046452076523564756}],"sentiment":"neutral","sentiment_score":-0.027366723536568528,"channel":1,"num_words":17,"start":0.32,"end":4.8239374}]},"summary":{"result":"success","short":"Hi. If you record your name and reason for calling, I'll see if this person is avail"},"intents":{"segments":[{"text":"Hi.","start_word":1,"end_word":1,"intents":[{"intent":"Record a name","confidence_score":0.00018531202},{"intent":"Determine availability","confidence_score":0.1130954}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is avail","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":-0.021277397871017456}],"average":{"sentiment":"neutral","sentiment_score":-0.02127739651636644}}}}