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Bye.\n\nChannel 0: oh, is that","paragraphs":[{"sentences":[{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.16,"end":4.58,"sentiment":"neutral","sentiment_score":0.001918872570968233}],"sentiment":"neutral","sentiment_score":0.001918872570968233,"channel":1,"num_words":16,"start":0.16,"end":4.58},{"sentences":[{"text":"Andrew?","start":8.24,"end":8.48,"sentiment":"neutral","sentiment_score":0.00427546352148056},{"text":"AI security platform?","start":8.48,"end":10.0199995,"sentiment":"neutral","sentiment_score":0.00961615735044082}],"sentiment":"neutral","sentiment_score":0.008280983893200755,"channel":0,"num_words":4,"start":8.24,"end":10.0199995},{"sentences":[{"text":"Thanks, Andrew.","start":17.605,"end":18.425,"sentiment":"neutral","sentiment_score":0.3200450986623764},{"text":"Please stay on the line.","start":18.805,"end":20.425,"sentiment":"neutral","sentiment_score":0.13311979472637175},{"text":"Hello?","start":31.259998,"end":31.759998,"sentiment":"neutral","sentiment_score":0.048494353890419006}],"sentiment":"neutral","sentiment_score":0.16927294060587883,"channel":1,"num_words":8,"start":17.605,"end":31.759998},{"sentences":[{"text":"Oh, hi.","start":31.789999,"end":32.61,"sentiment":"neutral","sentiment_score":0.04981883987784386},{"text":"Yes.","start":32.67,"end":33.149998,"sentiment":"neutral","sentiment_score":0.043895043432712555},{"text":"This is Andrew from Vigilance AI.","start":33.149998,"end":35.89,"sentiment":"neutral","sentiment_score":0.04871293902397156},{"text":"Is this Nathan?","start":36.829998,"end":38.21,"sentiment":"neutral","sentiment_score":0.031308863312006}],"sentiment":"neutral","sentiment_score":0.0441447456056873,"channel":0,"num_words":12,"start":31.789999,"end":38.21},{"sentences":[{"text":"Yep.","start":39.225002,"end":39.725002,"sentiment":"neutral","sentiment_score":0.021306857466697693}],"sentiment":"neutral","sentiment_score":0.021306857466697693,"channel":1,"num_words":1,"start":39.225002,"end":39.725002},{"sentences":[{"text":"Oh, Nathan, this is just a real quick one.","start":40.67,"end":43.52694,"sentiment":"neutral","sentiment_score":-0.07001774840884739},{"text":"Our Vigilance AI is our around the clock AI security analyst, and every alert that gets","start":43.52694,"end":49.20694,"sentiment":"neutral","sentiment_score":-0.015874216827796772}],"sentiment":"neutral","sentiment_score":-0.03536588819697499,"channel":0,"num_words":25,"start":40.67,"end":49.20694},{"sentences":[{"text":"Yeah.","start":48.985,"end":49.425003,"sentiment":"neutral","sentiment_score":-0.19965249300003052}],"sentiment":"neutral","sentiment_score":-0.19965249300003052,"channel":1,"num_words":1,"start":48.985,"end":49.425003},{"sentences":[{"text":"fired","start":49.20694,"end":49.68694,"sentiment":"negative","sentiment_score":-0.4978669285774231}],"sentiment":"negative","sentiment_score":-0.4978669285774231,"channel":0,"num_words":1,"start":49.20694,"end":49.68694},{"sentences":[{"text":"I'm","start":49.425003,"end":49.865,"sentiment":"negative","sentiment_score":-0.6781620979309082}],"sentiment":"negative","sentiment_score":-0.6781620979309082,"channel":1,"num_words":1,"start":49.425003,"end":49.865},{"sentences":[{"text":"gets","start":49.68694,"end":50.16694,"sentiment":"negative","sentiment_score":-0.7280203700065613}],"sentiment":"negative","sentiment_score":-0.7280203700065613,"channel":0,"num_words":1,"start":49.68694,"end":50.16694},{"sentences":[{"text":"not interested.","start":49.865,"end":50.585,"sentiment":"negative","sentiment_score":-0.746776282787323},{"text":"Thanks.","start":50.585,"end":51.085,"sentiment":"negative","sentiment_score":-0.3870054185390472},{"text":"Thank you.","start":51.225,"end":51.705,"sentiment":"neutral","sentiment_score":-0.16428610682487488},{"text":"Bye.","start":51.705,"end":52.205,"sentiment":"neutral","sentiment_score":0.03989998251199722}],"sentiment":"negative","sentiment_score":-0.3615383692085743,"channel":1,"num_words":6,"start":49.865,"end":52.205},{"sentences":[{"text":"oh, is that","start":52.48694,"end":53.351936,"sentiment":"neutral","sentiment_score":-0.00037548473725716275}],"sentiment":"neutral","sentiment_score":-0.00037548473725716275,"channel":0,"num_words":3,"start":52.48694,"end":53.351936}]},"summary":{"result":"success","short":"An agent from Carrefourance AI called Nathan and asked if he had received an alert about AI security platforms. Nathan wasn't interested and hung up, but the agent repeated that they were just checking in on him."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew?","start_word":1,"end_word":17,"intents":[{"intent":"Record calls","confidence_score":0.027996518}]},{"text":"Please stay on the line. Hello? Oh, hi.","start_word":22,"end_word":29,"intents":[{"intent":"Stay on line","confidence_score":0.6671537}]},{"text":"This is Andrew from Vigilance AI. Is this Nathan? Yep.","start_word":31,"end_word":40,"intents":[{"intent":"Call vigilance ai","confidence_score":0.020472009}]},{"text":"fired I'm gets not interested. Thanks. Thank you.","start_word":67,"end_word":74,"intents":[{"intent":"Not interested","confidence_score":0.08101414}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Andrew? AI security platform? Thanks, Andrew. Please stay on the line. Hello? Oh, hi. Yes. This is Andrew from Vigilance AI. Is this Nathan? Yep. Oh, Nathan, this is just a real quick one. Our Vigilance AI is our around the clock AI security analyst, and every alert that gets Yeah.","start_word":0,"end_word":66,"sentiment":"neutral","sentiment_score":0.017857318744063377},{"text":"fired I'm gets not interested. Thanks.","start_word":67,"end_word":72,"sentiment":"negative","sentiment_score":-0.6250459551811218},{"text":"Thank you. Bye. oh, is that","start_word":73,"end_word":78,"sentiment":"neutral","sentiment_score":-0.031476620584726334}],"average":{"sentiment":"neutral","sentiment_score":-0.041643017429416465}}}}