{"metadata":{"transaction_key":"deprecated","request_id":"019fd502-cf65-7100-ade0-1da2dd37bb32","sha256":"7d182bae46d6ebe495bcbb8733d33f07306bea499283624c184d924a92fa6a66","created":"2026-08-06T03:03:41.962Z","duration":7.3439374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've called Robert. Please leave your name, number, and a brief message after the tone. Thank you.","confidence":0.99902344,"words":[{"word":"you've","start":2.56,"end":2.8799999,"confidence":0.83251953,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.02392142079770565},{"word":"called","start":2.8799999,"end":3.1999998,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.11466947197914124},{"word":"robert","start":3.1999998,"end":3.6799998,"confidence":0.6873779,"punctuated_word":"Robert.","sentiment":"neutral","sentiment_score":-0.0821685940027237},{"word":"please","start":3.6799998,"end":3.9199998,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.17838327586650848},{"word":"leave","start":3.9199998,"end":4.08,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.19201788306236267},{"word":"your","start":4.08,"end":4.3199997,"confidence":0.9970703,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.13297739624977112},{"word":"name","start":4.3199997,"end":4.48,"confidence":0.99365234,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":-0.11018195748329164},{"word":"number","start":4.48,"end":4.7999997,"confidence":0.94750977,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.16338509321212769},{"word":"and","start":4.7999997,"end":4.96,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1978728473186493},{"word":"a","start":4.96,"end":5.04,"confidence":0.9873047,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.18854588270187375},{"word":"brief","start":5.04,"end":5.2799997,"confidence":1.0,"punctuated_word":"brief","sentiment":"neutral","sentiment_score":-0.152828186750412},{"word":"message","start":5.2799997,"end":5.7599998,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.2751043438911438},{"word":"after","start":5.7599998,"end":6.0,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.1975373923778534},{"word":"the","start":6.0,"end":6.08,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.22597858309745789},{"word":"tone","start":6.08,"end":6.48,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.19250214099884033},{"word":"thank","start":6.48,"end":6.64,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5780778527259827},{"word":"you","start":6.64,"end":7.14,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.3190125823020935}],"paragraphs":{"transcript":"\nYou've called Robert. Please leave your name, number, and a brief message after the tone. Thank you.","paragraphs":[{"sentences":[{"text":"You've called Robert.","start":2.56,"end":3.6799998,"sentiment":"neutral","sentiment_score":-0.0735864955931902},{"text":"Please leave your name, number, and a brief message after the tone.","start":3.6799998,"end":6.48,"sentiment":"neutral","sentiment_score":-0.18394291525085768},{"text":"Thank you.","start":6.48,"end":7.14,"sentiment":"positive","sentiment_score":0.4485452175140381}],"sentiment":"neutral","sentiment_score":-0.09005788439775214,"num_words":17,"start":2.56,"end":7.14}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've called Robert. Please leave your name, number, and a brief message after the tone. Thank you.","paragraphs":[{"sentences":[{"text":"You've called Robert.","start":2.56,"end":3.6799998,"sentiment":"neutral","sentiment_score":-0.0735864955931902},{"text":"Please leave your name, number, and a brief message after the tone.","start":3.6799998,"end":6.48,"sentiment":"neutral","sentiment_score":-0.18394291525085768},{"text":"Thank you.","start":6.48,"end":7.14,"sentiment":"positive","sentiment_score":0.4485452175140381}],"sentiment":"neutral","sentiment_score":-0.09005788439775214,"channel":1,"num_words":17,"start":2.56,"end":7.14}]},"summary":{"result":"success","short":"You've called Robert. Please leave your name, number, and a brief message after the tone. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":15,"end_word":16,"intents":[{"intent":"Leave message","confidence_score":0.29482162}]}]},"sentiments":{"segments":[{"text":"You've called Robert. Please leave your name, number, and a brief message after the tone.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":-0.14603187143802643},{"text":"Thank you.","start_word":15,"end_word":16,"sentiment":"positive","sentiment_score":0.5137900114059448}],"average":{"sentiment":"neutral","sentiment_score":-0.0668532419204712}}}}