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Hey, Ronald. Thank you. Yep. But not interested anymore. Well, we're using AI now to pretty much find all our solutions. Yeah. No. Not interested. We we use our own AI tool. You guys this is the problem with AI. We have the same tools that you guys have. Right? But at the end of the day, we're creating solutions using AI, so we don't need other products. That's that's that's the world we live in now, unfortunately. Okay. Talk to you. 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Hey, Ronald. Thank you. Yep. But not interested anymore.\n\nWell, we're using AI now to pretty much find all our solutions. Yeah. No. Not interested. We we use our own AI tool.\n\nYou guys this is the problem with AI. We have the same tools that you guys have. Right? But at the end of the day, we're creating solutions using AI, so we don't need other products. That's that's that's the world we live in now, unfortunately.\n\nOkay. Talk to you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":10.4,"end":10.88,"sentiment":"neutral","sentiment_score":0.08136609941720963},{"text":"Hey, Ronald.","start":10.88,"end":11.62,"sentiment":"neutral","sentiment_score":0.17449378222227097},{"text":"Thank you.","start":11.92,"end":12.58,"sentiment":"positive","sentiment_score":0.4263964295387268},{"text":"Yep.","start":24.755,"end":25.235,"sentiment":"neutral","sentiment_score":-0.06856516748666763},{"text":"But not interested anymore.","start":25.235,"end":26.695,"sentiment":"negative","sentiment_score":-0.3558820150792599}],"sentiment":"neutral","sentiment_score":-0.020894670486450197,"num_words":10,"start":10.4,"end":26.695},{"sentences":[{"text":"Well, we're using AI now to pretty much find all our solutions.","start":31.07,"end":34.61,"sentiment":"neutral","sentiment_score":-0.07158010794470708},{"text":"Yeah.","start":43.725,"end":43.965,"sentiment":"neutral","sentiment_score":-0.0648251473903656},{"text":"No.","start":43.965,"end":44.285,"sentiment":"negative","sentiment_score":-0.3654651641845703},{"text":"Not interested.","start":44.285,"end":45.105,"sentiment":"negative","sentiment_score":-0.4517407715320587},{"text":"We we use our own AI tool.","start":45.324997,"end":47.344997,"sentiment":"neutral","sentiment_score":-0.31483095245701925}],"sentiment":"neutral","sentiment_score":-0.1911543398771597,"num_words":23,"start":31.07,"end":47.344997},{"sentences":[{"text":"You guys this is the problem with AI.","start":47.485,"end":50.065,"sentiment":"neutral","sentiment_score":-0.30840710550546646},{"text":"We have the same tools that you guys have.","start":50.285,"end":52.204998,"sentiment":"neutral","sentiment_score":-0.22217766609456804},{"text":"Right?","start":52.204998,"end":52.704998,"sentiment":"neutral","sentiment_score":-0.12192192673683168},{"text":"But at the end of the day, we're creating solutions using AI, so we don't need other products.","start":53.085,"end":59.32,"sentiment":"neutral","sentiment_score":-0.19049003968636194},{"text":"That's that's that's the world we live in now, unfortunately.","start":60.5,"end":64.04,"sentiment":"neutral","sentiment_score":-0.32760711312294005}],"sentiment":"neutral","sentiment_score":-0.24551455676555634,"num_words":46,"start":47.485,"end":64.04},{"sentences":[{"text":"Okay.","start":67.46,"end":67.96,"sentiment":"neutral","sentiment_score":0.08950336277484894},{"text":"Talk to you.","start":68.020004,"end":68.58,"sentiment":"neutral","sentiment_score":0.08130776882171631},{"text":"Bye.","start":68.58,"end":69.08,"sentiment":"neutral","sentiment_score":0.08584010601043701}],"sentiment":"neutral","sentiment_score":0.08385335505008698,"num_words":5,"start":67.46,"end":69.08}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Yeah. Good afternoon. Arnold, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Hello? Hey, Ronald. Thank you.\n\nChannel 0: Alright. Okay. That's wonderful. Arnold, I hope you still remember the company. We were able to touch base with you last year.\n\nIf you can remember.\n\nChannel 1: Yep. But not interested anymore.\n\nChannel 0: Oh, alright. Okay. Can I say this advice, sir?\n\nChannel 1: Well, we're using AI now to pretty much find all our solutions.\n\nChannel 0: Oh, okay. But, actually, sir, we because we right now, we do have a new services called the AISOC.\n\nChannel 1: Yeah. No. Not interested. We we use our own AI tool. You guys this is the problem with AI.\n\nWe have the same tools that you guys have. Right? But at the end of the day, we're creating solutions using AI, so\n\nChannel 0: Mhmm.\n\nChannel 1: we don't need\n\nChannel 0: Mhmm.\n\nChannel 1: other products. That's\n\nChannel 0: Alright.\n\nChannel 1: that's that's the world we live in now, unfortunately.\n\nChannel 0: Yeah. You're right. Yeah. Yeah. You're right, sir.\n\nI agree on that.\n\nChannel 1: Okay. Talk to you. Bye.\n\nChannel 0: No worries. Thank you.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.12,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.11869128793478012},{"text":"Good afternoon.","start":3.4399998,"end":4.18,"sentiment":"neutral","sentiment_score":0.2891213893890381},{"text":"Arnold, it's Ronald from Cloud Solution IT.","start":4.88,"end":8.74,"sentiment":"neutral","sentiment_score":0.22038463822432927},{"text":"How are you doing today?","start":9.44,"end":10.66,"sentiment":"neutral","sentiment_score":0.22172107994556428}],"sentiment":"neutral","sentiment_score":0.22321546226739883,"channel":0,"num_words":15,"start":3.12,"end":10.66},{"sentences":[{"text":"Hello?","start":10.4,"end":10.88,"sentiment":"neutral","sentiment_score":0.08136609941720963},{"text":"Hey, Ronald.","start":10.88,"end":11.62,"sentiment":"neutral","sentiment_score":0.17449378222227097},{"text":"Thank you.","start":11.92,"end":12.58,"sentiment":"positive","sentiment_score":0.4263964295387268}],"sentiment":"neutral","sentiment_score":0.25662930458784106,"channel":1,"num_words":5,"start":10.4,"end":12.58},{"sentences":[{"text":"Alright.","start":13.04,"end":13.44,"sentiment":"positive","sentiment_score":0.33833834528923035},{"text":"Okay.","start":13.44,"end":13.679999,"sentiment":"positive","sentiment_score":0.4844827651977539},{"text":"That's wonderful.","start":13.679999,"end":14.42,"sentiment":"positive","sentiment_score":0.6646177470684052},{"text":"Arnold, I hope you still remember the company.","start":15.134999,"end":18.015,"sentiment":"neutral","sentiment_score":0.12555496953427792},{"text":"We were able to touch base with you last year.","start":18.015,"end":20.675,"sentiment":"neutral","sentiment_score":0.13541799932718276}],"sentiment":"neutral","sentiment_score":0.20503074337135663,"channel":0,"num_words":22,"start":13.04,"end":20.675},{"sentences":[{"text":"If you can 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sir?","start":28.735,"end":30.09,"sentiment":"neutral","sentiment_score":-0.029424990837772686}],"sentiment":"neutral","sentiment_score":-0.04577352065179083,"channel":0,"num_words":9,"start":27.615,"end":30.09},{"sentences":[{"text":"Well, we're using AI now to pretty much find all our solutions.","start":31.07,"end":34.61,"sentiment":"neutral","sentiment_score":-0.07158010794470708}],"sentiment":"neutral","sentiment_score":-0.07158010794470708,"channel":1,"num_words":12,"start":31.07,"end":34.61},{"sentences":[{"text":"Oh, okay.","start":35.93,"end":36.67,"sentiment":"neutral","sentiment_score":-0.00896397978067398},{"text":"But, actually, sir, we because we right now, we do have a new services called the AISOC.","start":37.13,"end":42.83,"sentiment":"neutral","sentiment_score":-0.021045508082298672}],"sentiment":"neutral","sentiment_score":-0.01977376826107502,"channel":0,"num_words":19,"start":35.93,"end":42.83},{"sentences":[{"text":"Yeah.","start":43.725,"end":43.965,"sentiment":"neutral","sentiment_score":-0.0648251473903656},{"text":"No.","start":43.965,"end":44.285,"sentiment":"negative","sentiment_score":-0.3654651641845703},{"text":"Not interested.","start":44.285,"end":45.105,"sentiment":"negative","sentiment_score":-0.4517407715320587},{"text":"We we use our own AI tool.","start":45.324997,"end":47.344997,"sentiment":"neutral","sentiment_score":-0.31483095245701925},{"text":"You guys this is the problem with AI.","start":47.485,"end":50.065,"sentiment":"neutral","sentiment_score":-0.30840710550546646}],"sentiment":"neutral","sentiment_score":-0.31604449294115367,"channel":1,"num_words":19,"start":43.725,"end":50.065},{"sentences":[{"text":"We have the same tools that you guys have.","start":50.285,"end":52.204998,"sentiment":"neutral","sentiment_score":-0.22217766609456804},{"text":"Right?","start":52.204998,"end":52.704998,"sentiment":"neutral","sentiment_score":-0.12192192673683168},{"text":"But at the end of the day, we're creating solutions using AI, so","start":53.085,"end":57.024998,"sentiment":"neutral","sentiment_score":-0.16591020960074204}],"sentiment":"neutral","sentiment_score":-0.18601537593033002,"channel":1,"num_words":23,"start":50.285,"end":57.024998},{"sentences":[{"text":"Mhmm.","start":56.845,"end":57.345,"sentiment":"neutral","sentiment_score":-0.17520520091056824}],"sentiment":"neutral","sentiment_score":-0.17520520091056824,"channel":0,"num_words":1,"start":56.845,"end":57.345},{"sentences":[{"text":"we don't need","start":57.22,"end":57.86,"sentiment":"neutral","sentiment_score":-0.2498898853858312}],"sentiment":"neutral","sentiment_score":-0.2498898853858312,"channel":1,"num_words":3,"start":57.22,"end":57.86},{"sentences":[{"text":"Mhmm.","start":57.565002,"end":58.065002,"sentiment":"neutral","sentiment_score":-0.24729660153388977}],"sentiment":"neutral","sentiment_score":-0.24729660153388977,"channel":0,"num_words":1,"start":57.565002,"end":58.065002},{"sentences":[{"text":"other products.","start":57.86,"end":59.32,"sentiment":"neutral","sentiment_score":-0.26115916669368744},{"text":"That's","start":60.5,"end":61.0,"sentiment":"neutral","sentiment_score":-0.15982145071029663}],"sentiment":"neutral","sentiment_score":-0.22737992803255716,"channel":1,"num_words":3,"start":57.86,"end":61.0},{"sentences":[{"text":"Alright.","start":60.61,"end":61.11,"sentiment":"neutral","sentiment_score":-0.15935303270816803}],"sentiment":"neutral","sentiment_score":-0.15935303270816803,"channel":0,"num_words":1,"start":60.61,"end":61.11},{"sentences":[{"text":"that's that's the world we live in now, unfortunately.","start":61.620003,"end":64.04,"sentiment":"negative","sentiment_score":-0.34624996450212264}],"sentiment":"negative","sentiment_score":-0.34624996450212264,"channel":1,"num_words":9,"start":61.620003,"end":64.04},{"sentences":[{"text":"Yeah.","start":63.97,"end":64.29,"sentiment":"neutral","sentiment_score":-0.02429860271513462},{"text":"You're 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you.","start":68.020004,"end":68.58,"sentiment":"neutral","sentiment_score":0.08130776882171631},{"text":"Bye.","start":68.58,"end":69.08,"sentiment":"neutral","sentiment_score":0.08584010601043701}],"sentiment":"neutral","sentiment_score":0.08385335505008698,"channel":1,"num_words":5,"start":67.46,"end":69.08},{"sentences":[{"text":"No worries.","start":68.85,"end":69.65,"sentiment":"neutral","sentiment_score":0.12839144468307495},{"text":"Thank you.","start":69.65,"end":70.47,"sentiment":"neutral","sentiment_score":0.19476068019866943}],"sentiment":"neutral","sentiment_score":0.1615760624408722,"channel":0,"num_words":4,"start":68.85,"end":70.47}]},"summary":{"result":"success","short":"The Cloud Solution IT representative, Ronald, calls the customer, Arnold, to offer a new AI tool and discuss their use of it. Arnold expresses disinterest and mentions their current use of AI solutions. Ronald acknowledges and ends the call."},"intents":{"segments":[{"text":"I agree on that. Okay.","start_word":159,"end_word":163,"intents":[{"intent":"Agree","confidence_score":0.00033739358}]},{"text":"Talk to you. Bye. No worries. Thank you.","start_word":164,"end_word":171,"intents":[{"intent":"End conversation","confidence_score":0.11099254}]}]},"sentiments":{"segments":[{"text":"Yeah. Good afternoon. Arnold, it's Ronald from Cloud Solution IT. How are you doing today? Hello? Hey, Ronald.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.20441018044948575},{"text":"Thank you. Alright. Okay. That's wonderful.","start_word":18,"end_word":23,"sentiment":"positive","sentiment_score":0.505435585975647},{"text":"Arnold, I hope you still remember the company. We were able to touch base with you last year. If you can remember. Yep.","start_word":24,"end_word":46,"sentiment":"neutral","sentiment_score":0.10044484585523604},{"text":"But not interested anymore.","start_word":47,"end_word":50,"sentiment":"negative","sentiment_score":-0.36004868149757385},{"text":"Oh, alright. Okay. Can I say this advice, sir? Well, we're using AI now to pretty much find all our solutions. Oh, okay. But, actually, sir, we because we right now, we do have a new services called the AISOC. Yeah.","start_word":51,"end_word":91,"sentiment":"neutral","sentiment_score":-0.04190175607800484},{"text":"No. Not interested.","start_word":92,"end_word":94,"sentiment":"negative","sentiment_score":-0.4046585261821747},{"text":"We we use our own AI tool. You guys this is the problem with AI. We have the same tools that you guys have. Right? But at the end of the day, we're creating solutions using AI, so Mhmm. we don't need Mhmm. other products. That's Alright. that's that's the world we live in now, unfortunately. Yeah. You're right. Yeah. Yeah. You're right, sir. I agree on that. Okay. Talk to you. Bye. No worries. Thank you.","start_word":95,"end_word":171,"sentiment":"neutral","sentiment_score":-0.132889062166214}],"average":{"sentiment":"neutral","sentiment_score":-0.027753640649916977}}}}