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Thank you.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.00880109891295433},{"text":"Not by yourself.","start":12.08,"end":12.9,"sentiment":"neutral","sentiment_score":-0.05771589154998461},{"text":"I did.","start":31.210001,"end":31.95,"sentiment":"neutral","sentiment_score":-0.049069082364439964},{"text":"We we did speak last time.","start":32.010002,"end":33.93,"sentiment":"neutral","sentiment_score":-0.18789881219466528},{"text":"I already told you that I'd no longer work with GoMarkets.","start":33.93,"end":36.67,"sentiment":"negative","sentiment_score":-0.35608724572441797}],"sentiment":"neutral","sentiment_score":-0.2307320572435856,"num_words":23,"start":0.48,"end":36.67},{"sentences":[{"text":"So please don't call me.","start":37.61094,"end":38.57094,"sentiment":"negative","sentiment_score":-0.3472458481788635},{"text":"Can you please remove me from the list?","start":38.57094,"end":40.830936,"sentiment":"negative","sentiment_score":-0.3818364664912224},{"text":"Thank you.","start":41.530937,"end":42.27094,"sentiment":"neutral","sentiment_score":-0.06479241698980331}],"sentiment":"neutral","sentiment_score":-0.3280337204535802,"num_words":15,"start":37.61094,"end":42.27094}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yeah. Good morning. Sorry. Good afternoon. Ask if it's Ronald from Cloud Solution IT.\n\nHow are you doing today?\n\nChannel 1: Not by yourself.\n\nChannel 0: I'm doing wonderful. Thank you for asking. Asif, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit\n\nChannel 1: I did.\n\nChannel 0: Singh.\n\nChannel 1: We we did speak last time. I already told you that I'd no longer work with GoMarkets. So please don't call\n\nChannel 0: How are\n\nChannel 1: me.\n\nChannel 0: you?\n\nChannel 1: Can you please remove me from the list?\n\nChannel 0: Alright. No\n\nChannel 1: Thank you.\n\nChannel 0: worries. Thank you.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.00880109891295433}],"sentiment":"neutral","sentiment_score":0.00880109891295433,"channel":1,"num_words":1,"start":0.48,"end":0.98},{"sentences":[{"text":"Yeah.","start":2.8799999,"end":3.12,"sentiment":"neutral","sentiment_score":0.05918695777654648},{"text":"Good morning.","start":3.12,"end":3.78,"sentiment":"neutral","sentiment_score":0.21396980434656143},{"text":"Sorry.","start":4.0,"end":4.3199997,"sentiment":"neutral","sentiment_score":0.12718598544597626},{"text":"Good afternoon.","start":4.3199997,"end":4.98,"sentiment":"neutral","sentiment_score":0.21572861075401306},{"text":"Ask if it's Ronald from Cloud Solution IT.","start":5.6,"end":10.099999,"sentiment":"neutral","sentiment_score":0.1107426518574357}],"sentiment":"neutral","sentiment_score":0.1379793563059398,"channel":0,"num_words":14,"start":2.8799999,"end":10.099999},{"sentences":[{"text":"How are you doing today?","start":10.719999,"end":11.94,"sentiment":"neutral","sentiment_score":0.12862309217453002}],"sentiment":"neutral","sentiment_score":0.12862309217453002,"channel":0,"num_words":5,"start":10.719999,"end":11.94},{"sentences":[{"text":"Not by yourself.","start":12.08,"end":12.9,"sentiment":"neutral","sentiment_score":-0.05771589154998461}],"sentiment":"neutral","sentiment_score":-0.05771589154998461,"channel":1,"num_words":3,"start":12.08,"end":12.9},{"sentences":[{"text":"I'm doing wonderful.","start":13.795,"end":15.015,"sentiment":"positive","sentiment_score":0.48461272319157916},{"text":"Thank you for asking.","start":15.155001,"end":16.215,"sentiment":"positive","sentiment_score":0.5146182775497437},{"text":"Asif, I hope you still remember the company because the last time that we touched base with you, it was October of last year.","start":17.075,"end":23.814999,"sentiment":"neutral","sentiment_score":-0.028284579360236723},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit","start":24.355,"end":31.33,"sentiment":"neutral","sentiment_score":-0.03579397107425489}],"sentiment":"neutral","sentiment_score":0.04306791849434376,"channel":0,"num_words":50,"start":13.795,"end":31.33},{"sentences":[{"text":"I did.","start":31.210001,"end":31.95,"sentiment":"neutral","sentiment_score":-0.049069082364439964}],"sentiment":"neutral","sentiment_score":-0.049069082364439964,"channel":1,"num_words":2,"start":31.210001,"end":31.95},{"sentences":[{"text":"Singh.","start":31.55,"end":32.05,"sentiment":"neutral","sentiment_score":-0.05137322098016739}],"sentiment":"neutral","sentiment_score":-0.05137322098016739,"channel":0,"num_words":1,"start":31.55,"end":32.05},{"sentences":[{"text":"We we did speak last time.","start":32.010002,"end":33.93,"sentiment":"neutral","sentiment_score":-0.18789881219466528},{"text":"I already told you that I'd no longer work with 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He apologizes for not being able to talk at that time and explains that he was trying to arrange a meeting with the agent's CTO, Baljit I did. He asks the agent to remove him from the list and thanks him."},"intents":{"segments":[{"text":"Can you please remove me from the list? Alright.","start_word":101,"end_word":109,"intents":[{"intent":"Remove from call list","confidence_score":0.19532646}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah. Good morning. Sorry. Good afternoon. Ask if it's Ronald from Cloud Solution IT. How are you doing today? Not by yourself.","start_word":0,"end_word":22,"sentiment":"neutral","sentiment_score":0.10101183503866196},{"text":"I'm doing wonderful. Thank you for asking.","start_word":23,"end_word":29,"sentiment":"positive","sentiment_score":0.497524619102478},{"text":"Asif, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit I did. Singh. We we did speak last time.","start_word":30,"end_word":81,"sentiment":"neutral","sentiment_score":-0.048800043761730194},{"text":"I already told you that I'd no longer work with GoMarkets. So please don't call How are me.","start_word":82,"end_word":99,"sentiment":"negative","sentiment_score":-0.34463706612586975},{"text":"you?","start_word":100,"end_word":100,"sentiment":"neutral","sentiment_score":-0.2430868148803711},{"text":"Can you please remove me from the list?","start_word":101,"end_word":108,"sentiment":"negative","sentiment_score":-0.37634649872779846},{"text":"Alright. No Thank you. worries. Thank you.","start_word":109,"end_word":115,"sentiment":"neutral","sentiment_score":-0.04796123132109642}],"average":{"sentiment":"neutral","sentiment_score":-0.048265529128740416}}}}