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I retired already.","start":32.21,"end":33.83,"sentiment":"neutral","sentiment_score":-0.12127329595386982}],"sentiment":"neutral","sentiment_score":-0.12488552182912827,"channel":1,"num_words":5,"start":31.890001,"end":33.83},{"sentences":[{"text":"Alright.","start":35.620003,"end":36.02,"sentiment":"neutral","sentiment_score":0.02357207238674164}],"sentiment":"neutral","sentiment_score":0.02357207238674164,"channel":0,"num_words":1,"start":35.620003,"end":36.02},{"sentences":[{"text":"Okay.","start":35.97,"end":36.47,"sentiment":"neutral","sentiment_score":0.022133059799671173}],"sentiment":"neutral","sentiment_score":0.022133059799671173,"channel":1,"num_words":1,"start":35.97,"end":36.47},{"sentences":[{"text":"I'm really sorry, David.","start":36.02,"end":37.56,"sentiment":"neutral","sentiment_score":-0.18550314754247665}],"sentiment":"neutral","sentiment_score":-0.18550314754247665,"channel":0,"num_words":4,"start":36.02,"end":37.56},{"sentences":[{"text":"Okay.","start":37.49,"end":37.99,"sentiment":"neutral","sentiment_score":0.170754536986351}],"sentiment":"neutral","sentiment_score":0.170754536986351,"channel":1,"num_words":1,"start":37.49,"end":37.99},{"sentences":[{"text":"Well, you have a great day, mate.","start":37.62,"end":39.06,"sentiment":"positive","sentiment_score":0.6210752129554749},{"text":"Take","start":39.06,"end":39.3,"sentiment":"positive","sentiment_score":0.34365904331207275}],"sentiment":"positive","sentiment_score":0.5863981917500496,"channel":0,"num_words":8,"start":37.62,"end":39.3},{"sentences":[{"text":"Okay.","start":39.09,"end":39.59,"sentiment":"neutral","sentiment_score":0.2943500280380249}],"sentiment":"neutral","sentiment_score":0.2943500280380249,"channel":1,"num_words":1,"start":39.09,"end":39.59},{"sentences":[{"text":"care.","start":39.3,"end":39.8,"sentiment":"neutral","sentiment_score":0.2790728211402893}],"sentiment":"neutral","sentiment_score":0.2790728211402893,"channel":0,"num_words":1,"start":39.3,"end":39.8},{"sentences":[{"text":"Bye.","start":39.73,"end":40.23,"sentiment":"neutral","sentiment_score":0.18301117420196533}],"sentiment":"neutral","sentiment_score":0.18301117420196533,"channel":1,"num_words":1,"start":39.73,"end":40.23},{"sentences":[{"text":"Bye bye.","start":40.82,"end":41.48,"sentiment":"neutral","sentiment_score":0.10394249483942984}],"sentiment":"neutral","sentiment_score":0.10394249483942984,"channel":0,"num_words":2,"start":40.82,"end":41.48}]},"summary":{"result":"success","short":"Andrew from Vividilence AI calls David at Vivid Wireless to inquire about his retirement from the IT industry. David informs Andrew that he is retired from Vivid Wireless and is currently working in the same industry. Andrew apologizes for the misunderstanding and wishes David a good day."},"intents":{"segments":[{"text":"I have retired already. Okay? So I'll no long I'm no longer there. Okay? Oh, Bye. so you're you're retired from Vivid Wireless, David? Yes. Yes.","start_word":20,"end_word":45,"intents":[{"intent":"Confirm retirement status","confidence_score":0.113815725}]}]},"sentiments":{"segments":[{"text":"Hello? Oh, hi. This is Andrew from Vividilence AI. Am I talking to David, IT operations at Vivid Wireless? Yes. I have retired already. Okay? So I'll no long I'm no longer there. Okay? Oh, Bye. so you're you're retired from Vivid Wireless, David? Yes. Yes. Oh, but are you still on the same IT industry currently working right now? No. I I retired already. Alright. Okay. I'm really sorry, David. Okay.","start_word":0,"end_word":71,"sentiment":"neutral","sentiment_score":-0.009830129332840444},{"text":"Well, you have a great day, mate.","start_word":72,"end_word":78,"sentiment":"positive","sentiment_score":0.6084374785423279},{"text":"Take Okay. care. Bye. Bye bye.","start_word":79,"end_word":84,"sentiment":"neutral","sentiment_score":0.2015935182571411}],"average":{"sentiment":"neutral","sentiment_score":0.06279642922537668}}}}