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Good morning. Manjesh, it's, Ronald from Cloud Solution IT. How are you doing today? I man, I hope you still remember the company because the last time that we touch base with you, it was November of last year.\n\nAnd during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, manage three sixty five, Power BI, and many more. And the reason for my call today, Mahan, it's same thing as before.\n\nWe're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And if you can remember the last time that I talked to you, you asked me to call you back again after four to five months. 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Thank you. How can I help you? Mhmm. I'm giving through an audit right now.\n\nI'm busy. By the end of August, I have to finish an audit. So how would you connect? Yeah. So let's connect in September, and then let's have a chat.\n\nYeah. Thank you. Sorry. I've got to go now. I'm on the train.\n\nSo thank you. 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worries.","start":98.38494,"end":99.36494,"sentiment":"neutral","sentiment_score":0.13171552121639252},{"text":"Take care.","start":99.424934,"end":100.16494,"sentiment":"neutral","sentiment_score":0.14079343527555466}],"sentiment":"neutral","sentiment_score":0.12955975408355394,"channel":0,"num_words":6,"start":97.98494,"end":100.16494}]},"summary":{"result":"success","short":"A representative from Cloud Solution IT calls a customer named Manjesh to introduce their company and offer their services. They mention that they are a managed service provider and Microsoft trusted partner. The customer is unable to schedule an introductory meeting until after 4 to 5 months and requests an appointment in August. The call ends with the representative agreeing to a chat and the customer thanking them."},"intents":{"segments":[{"text":"I man, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":23,"end_word":74,"intents":[{"intent":"Arrange meeting","confidence_score":0.2731007},{"intent":"Introduce company and services","confidence_score":0.0070357793}]}]},"sentiments":{"segments":[{"text":"Yeah.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.1599462777376175},{"text":"Good morning.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.3961005210876465},{"text":"Manjesh, it's, Ronald from Cloud Solution IT. How are you doing today?","start_word":3,"end_word":14,"sentiment":"neutral","sentiment_score":0.3137773275375366},{"text":"Good. Thank you.","start_word":15,"end_word":17,"sentiment":"positive","sentiment_score":0.5400153398513794},{"text":"How can I help you? I man, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, manage Mhmm. three sixty five, Power BI, and many more. And the reason for my call today, Mahan, it's same thing as before. We're only hoping to arrange an introductory meeting with you simply to introduce our company, only for future reference. And if you can remember the last time that I talked to you, you asked me to call you back again after four to five months. And we're hoping that you have an available time next month, maybe on first or second week of August. I'm giving through an audit right now. I'm busy. By the end of August, I have to finish an audit. Uh-huh. So how Mid would you of connect? August. Yeah. So let's connect in September, and then let's have Alright. a chat. Yeah. Thank you. Sorry. I've got Yep. to go now. I'm on the train. So thank Alright. you. Bye. Okay. No no worries. Take care.","start_word":18,"end_word":259,"sentiment":"neutral","sentiment_score":0.05048159882426262}],"average":{"sentiment":"neutral","sentiment_score":0.07591594349254262}}}}