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McDonough Regional Council. How can I help? Yeah. One moment.\n\nTransferring. MSP. Russell speaking. Oh, yeah. I do.\n\nYeah. I can't make it tomorrow. Sorry. I'm off tomorrow. Yeah.\n\nYeah. Yeah. Let me have a look at my calendar. Just give me a sec. I can do it on Friday, next Friday.\n\nYeah. Yeah. Sometimes it'll be fine. Yeah. Sure.\n\nYou too. 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McDonough Regional Council. How can I help?\n\nChannel 0: Yes, dear. To Praful.\n\nChannel 1: Yeah. One moment. Transferring.\n\nChannel 0: Thank you. Hello?\n\nChannel 1: MSP. Russell speaking.\n\nChannel 0: Yes. Hi, Praful. Good afternoon. This is Mary from Vigilance AI. I hope you still remember me.\n\nIt's\n\nChannel 1: Oh, yeah. I do.\n\nChannel 0: just a\n\nChannel 1: Yeah.\n\nChannel 0: follow-up yeah. This is just a follow-up call just to remind you with regards to our demo for tomorrow at 10AM.\n\nChannel 1: I can't make it tomorrow. Sorry. I'm off tomorrow.\n\nChannel 0: Oh, you are of tomorrow. I see.\n\nChannel 1: Yeah.\n\nChannel 0: Is it okay if we can reschedule it? Let's say\n\nChannel 1: Yeah.\n\nChannel 0: by\n\nChannel 1: Yeah.\n\nChannel 0: do you have any date and time preferred?\n\nChannel 1: Let me have a look at my calendar. Just give me a sec.\n\nChannel 0: Thank you.\n\nChannel 1: I can do it on Friday, next Friday.\n\nChannel 0: Next Friday. 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representative from an AI company called a customer named Praful to remind him about their demo for tomorrow at 10AM. The customer had an appointment that day, but was unable to make it. The representative rescheduled for next Friday at infected time and updated the customer's invitation."},"intents":{"segments":[{"text":"This is just a follow-up call just to remind you with regards to our demo for tomorrow at 10AM. I can't make it tomorrow. Sorry. I'm off tomorrow. Oh, you are of tomorrow. I see. Yeah. Is it okay if we can reschedule it?","start_word":49,"end_word":92,"intents":[{"intent":"Reschedule demo","confidence_score":0.096764676}]}]},"sentiments":{"segments":[{"text":"Hello. McDonough Regional Council. How can I help? Yes, dear. To Praful. Yeah. One moment. Transferring.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.1549750417470932},{"text":"Thank you.","start_word":16,"end_word":17,"sentiment":"positive","sentiment_score":0.42561572790145874},{"text":"Hello? MSP. Russell speaking. Yes. 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