{"metadata":{"transaction_key":"deprecated","request_id":"019f5a1d-e101-7a51-a13d-84d481c4fa90","sha256":"7334ca58882704256b3ba0bfa755b9bf8f8719788b7fa16604d9af9985d6c755","created":"2026-07-13T06:15:36.406Z","duration":5.0399375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"To voice mail. The person you're trying to reach is not available. At the tone","confidence":1.0,"words":[{"word":"to","start":0.24,"end":0.48,"confidence":0.7338867,"punctuated_word":"To","sentiment":"negative","sentiment_score":-0.3865192532539368},{"word":"voice","start":0.48,"end":0.71999997,"confidence":0.9951172,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.4552885890007019},{"word":"mail","start":0.71999997,"end":1.22,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.501134991645813},{"word":"the","start":1.52,"end":1.76,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8644821047782898},{"word":"person","start":1.76,"end":2.08,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8269800543785095},{"word":"you're","start":2.08,"end":2.32,"confidence":0.9921875,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8605639338493347},{"word":"trying","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8929353952407837},{"word":"to","start":2.56,"end":2.72,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8592674136161804},{"word":"reach","start":2.72,"end":3.04,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.882300615310669},{"word":"is","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8873083591461182},{"word":"not","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8910653591156006},{"word":"available","start":3.4399998,"end":3.9399998,"confidence":0.99902344,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8440470695495605},{"word":"at","start":4.3199997,"end":4.48,"confidence":0.9980469,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.6460795998573303},{"word":"the","start":4.48,"end":4.64,"confidence":0.99902344,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5854038000106812},{"word":"tone","start":4.64,"end":5.0399375,"confidence":0.90625,"punctuated_word":"tone","sentiment":"neutral","sentiment_score":-0.2936910390853882}],"paragraphs":{"transcript":"\nTo voice mail. The person you're trying to reach is not available. At the tone","paragraphs":[{"sentences":[{"text":"To voice mail.","start":0.24,"end":1.22,"sentiment":"negative","sentiment_score":-0.44764761130015057},{"text":"The person you're trying to reach is not available.","start":1.52,"end":3.9399998,"sentiment":"negative","sentiment_score":-0.8676611449983385},{"text":"At the tone","start":4.3199997,"end":5.0399375,"sentiment":"negative","sentiment_score":-0.5083914796511332}],"sentiment":"negative","sentiment_score":-0.7118045051892599,"num_words":15,"start":0.24,"end":5.0399375}]}}]}],"paragraphs":{"transcript":"\nChannel 1: To voice mail. The person you're trying to reach is not available. At the tone","paragraphs":[{"sentences":[{"text":"To voice mail.","start":0.24,"end":1.22,"sentiment":"negative","sentiment_score":-0.44764761130015057},{"text":"The person you're trying to reach is not available.","start":1.52,"end":3.9399998,"sentiment":"negative","sentiment_score":-0.8676611449983385},{"text":"At the tone","start":4.3199997,"end":5.0399375,"sentiment":"negative","sentiment_score":-0.5083914796511332}],"sentiment":"negative","sentiment_score":-0.7118045051892599,"channel":1,"num_words":15,"start":0.24,"end":5.0399375}]},"summary":{"result":"success","short":"To voice mail. The person you're trying to reach is not available. At the tone"},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":3,"end_word":11,"intents":[{"intent":"Leave message","confidence_score":0.02458378}]}]},"sentiments":{"segments":[{"text":"To voice mail. The person you're trying to reach is not available. At the tone","start_word":0,"end_word":14,"sentiment":"negative","sentiment_score":-0.7375210523605347}],"average":{"sentiment":"negative","sentiment_score":-0.737521020989669}}}}