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you.","start":99.395,"end":100.135,"sentiment":"positive","sentiment_score":0.3972851634025574}],"sentiment":"positive","sentiment_score":0.3972851634025574,"channel":1,"num_words":2,"start":99.395,"end":100.135},{"sentences":[{"text":"Yep.","start":101.655,"end":101.815,"sentiment":"neutral","sentiment_score":0.12425801157951356},{"text":"Just","start":101.815,"end":102.315,"sentiment":"neutral","sentiment_score":0.06261280179023743}],"sentiment":"neutral","sentiment_score":0.09343540668487549,"channel":0,"num_words":2,"start":101.655,"end":102.315}]},"summary":{"result":"success","short":"The customer, Ross, receives a call from Pete at Super Shock regarding a module that was sent to them. Pete asks for clarification on the connector type of the module and offers to share a brochure. Ross agrees and they agree to share the information."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Hello. Is this Ross? Yep. Rusty. Yeah. This is Pete from Super Shock again. Hey. Hi. Hi. How are you, man?","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":0.09298338741064072},{"text":"Good. Thanks. We've relieved we've received that module that you sent us, the Centimeters Yep.","start_word":22,"end_word":36,"sentiment":"positive","sentiment_score":0.4242591261863709},{"text":"something something. Does it have a specific, like, connector type? Because we've tried a couple of power supplies, and they don't seem to be turning it on. Power supply for nine six eight zero. Right? K. Yeah. Is it like a specific connector type that goes to the power? One sec. What I'll do, I'll share you the brochure of it so you Mhmm. have better knowledge. Should I share it on? Kanish Kanish. Right? Jabpeter.b@supershock. Peter dot b. Yes. Peter.b@supershop. Alright. No worries. We'll share it over, and you go from there. Alright. Alright. Alright?","start_word":37,"end_word":132,"sentiment":"neutral","sentiment_score":0.004359875805675983},{"text":"Thank you.","start_word":133,"end_word":134,"sentiment":"positive","sentiment_score":0.38306865096092224},{"text":"Yep. Just","start_word":135,"end_word":136,"sentiment":"neutral","sentiment_score":0.12408685684204102}],"average":{"sentiment":"neutral","sentiment_score":0.0754403507008272}}}}