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Santosh, I hope you still remember the company because the last time that we touched base with you, it was January of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Managed three six five, Power BI, and many more. And, reason for my call today, Santosh, same thing as before. We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on second or third week of September. Mhmm. About it, sir. You I think we were not able to arrange any meeting from you, sir. You asked us to call you back again after four to five months, sir. So I'm calling you back today. Yes, sir. Alright. Okay. No. No worries. Alright. 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Good morning. Santosh, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. Santosh, I hope you still remember the company because the last time that we touched base with you, it was January of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Managed three six five, Power BI, and many more. And, reason for my call today, Santosh, same thing as before. We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on second or third week of September.\n\nMhmm. About it, sir. You I think we were not able to arrange any meeting from you, sir. You asked us to call you back again after four to five months, sir. So I'm calling you back today.\n\nYes, sir. Alright. Okay. No. No worries.\n\nAlright. 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Good. Thank you. I think I already spoke to that gentleman you mentioned before a couple of months ago. I think I already had this meeting. Okay. But I don't use these services anymore, so I don't see the requirement. Yeah. Maybe you can remove my info from your database. Yeah. Yeah. 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Good. Thank you. I think I already spoke to that gentleman you mentioned before a couple of months ago. I think I already had this meeting.\n\nOkay. But I don't use these services anymore, so I don't see the requirement. Yeah. Maybe you can remove my info from your database. Yeah.\n\nYeah. 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Good morning. Santosh, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Thank you.\n\nChannel 0: Alright. Okay. That's wonderful. Santosh, I hope you still remember the company because the last time that we touched base with you, it was January of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nName of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Managed three six five, Power BI, and many more. And, reason for my call today, Santosh, same thing as before. We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.\n\nAnd we're hoping, sir, that you have an available time next month, maybe on second or third week of September.\n\nChannel 1: I think I already spoke to that gentleman you mentioned before a couple of months ago. I think I already had this meeting.\n\nChannel 0: Mhmm. About it, sir. You I think we were not able to arrange any meeting from you, sir. You asked us to call you back again after four to five months, sir. So I'm calling you back today.\n\nChannel 1: Okay.\n\nChannel 0: Yes,\n\nChannel 1: But\n\nChannel 0: sir.\n\nChannel 1: I don't use these services anymore, so I don't see the requirement.\n\nChannel 0: Alright.\n\nChannel 1: Yeah. Maybe\n\nChannel 0: Okay.\n\nChannel 1: you can remove my info\n\nChannel 0: No. No\n\nChannel 1: from\n\nChannel 0: worries.\n\nChannel 1: your database. Yeah. Yeah.\n\nChannel 0: Alright.\n\nChannel 1: Thanks.\n\nChannel 0: Nine hours.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.16,"end":0.65999997,"sentiment":"neutral","sentiment_score":0.016945522278547287}],"sentiment":"neutral","sentiment_score":0.016945522278547287,"channel":1,"num_words":1,"start":0.16,"end":0.65999997},{"sentences":[{"text":"Yeah.","start":3.84,"end":4.16,"sentiment":"neutral","sentiment_score":0.10446545481681824},{"text":"Good morning.","start":4.16,"end":4.9,"sentiment":"neutral","sentiment_score":0.3274271488189697},{"text":"Santosh, it's Ronald from Cloud Solution IT.","start":5.6,"end":9.86,"sentiment":"neutral","sentiment_score":0.25143046251365114},{"text":"How are you doing 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He had previously scheduled a meeting with the CTO, Baljit Singh, but was unable to make it due to his work schedule. He asks the agent to remove his information from their database and suggests a meeting in the future."},"intents":{"segments":[{"text":"We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start_word":125,"end_word":143,"intents":[{"intent":"Arrange introductory meeting","confidence_score":0.0072320113}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah. Good morning. Santosh, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":0.2422778159379959},{"text":"Good. Thank you.","start_word":16,"end_word":18,"sentiment":"positive","sentiment_score":0.494779497385025},{"text":"Alright.","start_word":19,"end_word":19,"sentiment":"neutral","sentiment_score":0.32547491788864136},{"text":"Okay. That's wonderful.","start_word":20,"end_word":22,"sentiment":"positive","sentiment_score":0.6244893074035645},{"text":"Santosh, I hope you still remember the company because the last time that we touched base with you, it was January of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Managed three six five, Power BI, and many more. And, reason for my call today, Santosh, same thing as before. We're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on second or third week of September. I think I already spoke to that gentleman you mentioned before a couple of months ago. I think I already had this meeting. Mhmm. About it, sir. You I think we were not able to arrange any meeting from you, sir. You asked us to call you back again after four to five months, sir. So I'm calling you back today. Okay. Yes, But sir. I don't use these services anymore, so I don't see the requirement. Alright. Yeah. Maybe Okay. you can remove my info No. No from worries. your database. Yeah. Yeah. Alright. Thanks. Nine hours.","start_word":23,"end_word":261,"sentiment":"neutral","sentiment_score":-0.016647277399897575}],"average":{"sentiment":"neutral","sentiment_score":0.024062004604855095}}}}