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Jason, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on second or third week of this month. Mhmm. Mhmm. Mhmm. Yeah. Yeah. Yes, sir. Actually, sir, that is the main purpose of the call. We just would like to give you an idea regarding our services. Just in case you have any upcoming projects, we want to make sure the name of the company would be on your list. Alright. Yes, sir. Sir, the third week. Let's say Friday. The the twenty fourth, sir. Yes, sir. How about 12:12PM? Alright. Okay. So so what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on July 24 at 1PM, but still, I'll be ringing you back on that day, okay, just to check if there's any changes regarding your schedule. And, sir, do you mind me asking how many end user do you get in the company? 150. Got it, sir. And the the email address, sir, that we have here, please kindly correct me if I'm wrong. That would be jason.peter@evolvehousing.com.au. Or are you using okay. Wonderful. I'll be sending the invite right away, Jason. Again, sir, thank you so much for allowing us to introduce our company. Thank you. Have a good day, sir. 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Good morning. Jason, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful.\n\nThank you for asking. Jason, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider.\n\nWe are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on second or third week of this month. Mhmm. Mhmm.\n\nMhmm. Yeah. Yeah. Yes, sir. Actually, sir, that is the main purpose of the call.\n\nWe just would like to give you an idea regarding our services. Just in case you have any upcoming projects, we want to make sure the name of the company would be on your list. Alright. Yes, sir. Sir, the third week.\n\nLet's say Friday. The the twenty fourth, sir. Yes, sir. How about 12:12PM? Alright.\n\nOkay. So so what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on July 24 at 1PM, but still, I'll be ringing you back on that day, okay, just to check if there's any changes regarding your schedule. And, sir, do you mind me asking how many end user do you get in the company? 150.\n\nGot it, sir. And the the email address, sir, that we have here, please kindly correct me if I'm wrong. That would be jason.peter@evolvehousing.com.au. Or are you using okay. Wonderful.\n\nI'll be sending the invite right away, Jason. Again, sir, thank you so much for allowing us to introduce our company. Thank you. Have a good day, sir. 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Yeah. Alright. Yourself? Yeah. Yeah. I do remember you. Yeah. Look. I'm open to it. I I will say we're pretty much covered on nearly everything at the moment. That hasn't changed since we last talked, obviously, but I'm happy to have the conversation. But I also am very conscious I don't necessarily wanna waste your time because there may be something that is a gap that you might fill, so I'm happy to have that conversation. Yeah. Yeah. Sure. No problem. Yeah. If you wanna do, like, the third third week of this month, that'll be fine. Like, a Thursday or a Friday will be good. Thursday afternoon. Friday afternoon is probably better. Yeah. Cool. Sounds good. Yeah. Sure. Yep. Oh, nothing. About a 150, 160. Yeah. That's it. Good. No problem. No drama. Thanks very much for the call. You you too. Cheers. 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Good morning. Jason, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Hello? Yeah. Alright. Yourself?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Jason, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on second or third week of this month.\n\nChannel 1: Yeah. Yeah. I do remember you. Yeah. Look.\n\nI'm\n\nChannel 0: Mhmm.\n\nChannel 1: open to it. I I will say we're pretty much covered on nearly everything at the moment. That hasn't\n\nChannel 0: Mhmm.\n\nChannel 1: changed since we last talked, obviously, but I'm happy\n\nChannel 0: Mhmm.\n\nChannel 1: to have the conversation. But I also\n\nChannel 0: Yeah.\n\nChannel 1: am very conscious I don't necessarily wanna waste your time because there may be something that is a gap that you might fill, so I'm happy to have that conversation.\n\nChannel 0: Yeah. Yes, sir. Actually, sir, that is the main purpose of the call. We just would like to give you an idea regarding our services.\n\nChannel 1: Yeah.\n\nChannel 0: Just in case you have any upcoming projects, we want to make sure the name of the company would be on your list.\n\nChannel 1: Yeah. Sure. No\n\nChannel 0: Alright.\n\nChannel 1: problem.\n\nChannel 0: Yes, sir. Sir,\n\nChannel 1: Yeah. If you wanna do, like, the third third week of this month, that'll be fine.\n\nChannel 0: the third week.\n\nChannel 1: Like, a Thursday or a Friday will be good.\n\nChannel 0: Let's say Friday.\n\nChannel 1: Thursday afternoon. Friday afternoon\n\nChannel 0: The\n\nChannel 1: is probably better.\n\nChannel 0: the twenty fourth, sir.\n\nChannel 1: Yeah. Cool. Sounds\n\nChannel 0: Yes, sir. How about 12:12PM?\n\nChannel 1: good. Yeah. Sure.\n\nChannel 0: Alright. Okay. So so what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on July 24 at 1PM, but\n\nChannel 1: Yep.\n\nChannel 0: still, I'll be ringing you back on that day, okay, just to check if there's any changes regarding your schedule. And,\n\nChannel 1: Oh, nothing.\n\nChannel 0: sir, do you mind me asking how many end user do you get in the company?\n\nChannel 1: About a 150, 160.\n\nChannel 0: 150. Got it, sir. And the the email address, sir, that we have here, please kindly correct me if I'm wrong. That would be jason.peter@evolvehousing.com.au. Or\n\nChannel 1: Yeah. That's\n\nChannel 0: are\n\nChannel 1: it.\n\nChannel 0: you using okay. Wonderful. I'll\n\nChannel 1: Good.\n\nChannel 0: be sending the invite right away, Jason. Again, sir, thank you so much\n\nChannel 1: No\n\nChannel 0: for\n\nChannel 1: problem.\n\nChannel 0: allowing us to introduce our company.\n\nChannel 1: No drama. Thanks very much for the call.\n\nChannel 0: Thank you. Have a good day, sir.\n\nChannel 1: You you too. Cheers.\n\nChannel 0: Thank\n\nChannel 1: Bye.\n\nChannel 0: you.","paragraphs":[{"sentences":[{"text":"Yeah.","start":2.96,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.16144941747188568},{"text":"Good morning.","start":3.1999998,"end":3.9399998,"sentiment":"positive","sentiment_score":0.4098929315805435},{"text":"Jason, it's Ronald from Cloud Solution IT.","start":4.56,"end":9.2,"sentiment":"neutral","sentiment_score":0.2537973863737924},{"text":"How are you doing 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customer, Ronald, is calling to introduce the company Cloud Solution IT to the agent, Jason. Ronald reminds Jason that they last spoke on October 2018 and offers to arrange an introductory meeting with his CTO. They discuss the company's services and agree to a meeting on the third week of July at 1 PM. Ronald also asks about the number of end users and sends a calendar invite to Jason's email address."},"intents":{"segments":[{"text":"Jason, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":26,"end_word":76,"intents":[{"intent":"Arrange meeting with cto","confidence_score":0.028385855}]},{"text":"Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more.","start_word":77,"end_word":116,"intents":[{"intent":"Provide company information","confidence_score":0.045289963},{"intent":"Provide services","confidence_score":0.19446667}]},{"text":"If you wanna do, like, the third third week of this month, that'll be fine. the third week. Like, a Thursday or a Friday will be good. Let's say Friday. Thursday afternoon. Friday afternoon The is probably better. the twenty fourth, sir. Yeah. Cool. Sounds Yes, sir. How about 12:12PM? good.","start_word":304,"end_word":354,"intents":[{"intent":"Schedule meeting","confidence_score":0.514982}]}]},"sentiments":{"segments":[{"text":"Yeah.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.16144941747188568},{"text":"Good morning.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.3950874209403992},{"text":"Jason, it's Ronald from Cloud Solution IT. How are you doing today? Hello? Yeah. Alright. Yourself?","start_word":3,"end_word":18,"sentiment":"neutral","sentiment_score":0.25269854068756104},{"text":"I'm doing wonderful. Thank you for asking.","start_word":19,"end_word":25,"sentiment":"positive","sentiment_score":0.7269112467765808},{"text":"Jason, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on second or third week of this month. Yeah. Yeah. I do remember you. Yeah. Look. I'm Mhmm. open to it. I I will say we're pretty much covered on nearly everything at the moment. That hasn't Mhmm. changed since we last talked, obviously, but I'm happy Mhmm. to have the conversation. But I also Yeah. am very conscious I don't necessarily wanna waste your time because there may be something that is a gap that you might fill, so I'm happy to have that conversation. Yeah. Yes, sir. Actually, sir, that is the main purpose of the call. We just would like to give you an idea regarding our services. Yeah. Just in case you have any upcoming projects, we want to make sure the name of the company would be on your list. Yeah. Sure. No Alright. problem. Yes, sir. Sir, Yeah. If you wanna do, like, the third third week of this month, that'll be fine. the third week. Like, a Thursday or a Friday will be good. Let's say Friday. Thursday afternoon. Friday afternoon The is probably better. the twenty fourth, sir. Yeah. Cool. Sounds Yes, sir. How about 12:12PM? good. Yeah. Sure. Alright. Okay. So so what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on July 24 at 1PM, but Yep. still, I'll be ringing you back on that day, okay, just to check if there's any changes regarding your schedule. And, Oh, nothing. sir, do you mind me asking how many end user do you get in the company? About a 150, 160. 150. Got it, sir. And the the email address, sir, that we have here, please kindly correct me if I'm wrong. That would be jason.peter@evolvehousing.com.au. Or Yeah. That's are it. you using okay.","start_word":26,"end_word":461,"sentiment":"neutral","sentiment_score":0.10090924491849516},{"text":"Wonderful. I'll Good. be sending the invite right away, Jason. Again, sir, thank you so much No for problem.","start_word":462,"end_word":480,"sentiment":"positive","sentiment_score":0.41873699426651},{"text":"allowing us to introduce our company. No drama.","start_word":481,"end_word":488,"sentiment":"neutral","sentiment_score":0.2620249092578888},{"text":"Thanks very much for the call. Thank you. Have a good day, sir. You you too. Cheers. Thank Bye. you.","start_word":489,"end_word":508,"sentiment":"positive","sentiment_score":0.5733143419027329}],"average":{"sentiment":"neutral","sentiment_score":0.1491202146012262}}}}