{"metadata":{"transaction_key":"deprecated","request_id":"019ef1d5-d086-7621-a4ed-a6fc3c044531","sha256":"f69ae51ee0c247cc036ab032170b3d98f6736d66c438edf0acb793057ed1728e","created":"2026-06-23T00:16:23.507Z","duration":6.7679377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":28},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":12}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll","confidence":1.0,"words":[{"word":"hi","start":0.24,"end":0.39999998,"confidence":0.90283203,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.2629225254058838},{"word":"the","start":0.39999998,"end":0.48,"confidence":0.91845703,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6860046982765198},{"word":"person","start":0.48,"end":0.88,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.6804232597351074},{"word":"you","start":0.88,"end":1.04,"confidence":0.9980469,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7480770945549011},{"word":"have","start":1.04,"end":1.1999999,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.7869176864624023},{"word":"called","start":1.1999999,"end":1.52,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7822571396827698},{"word":"is","start":1.52,"end":1.76,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8422479033470154},{"word":"not","start":1.76,"end":2.0,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8417245745658875},{"word":"available","start":2.0,"end":2.5,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7728974223136902},{"word":"please","start":2.96,"end":3.36,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6315193176269531},{"word":"leave","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5127987265586853},{"word":"a","start":3.52,"end":3.6799998,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5944493412971497},{"word":"short","start":3.6799998,"end":4.16,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.42808252573013306},{"word":"ten","start":4.16,"end":4.48,"confidence":0.9707031,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.6287146806716919},{"word":"second","start":4.48,"end":4.88,"confidence":0.9970703,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.6064940690994263},{"word":"message","start":4.88,"end":5.38,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.6062657833099365},{"word":"after","start":5.44,"end":5.68,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.41769182682037354},{"word":"the","start":5.68,"end":5.8399997,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5804911255836487},{"word":"tone","start":5.8399997,"end":6.16,"confidence":0.8876953,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.5186879634857178},{"word":"and","start":6.16,"end":6.3199997,"confidence":0.9970703,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.6152890920639038},{"word":"we'll","start":6.3199997,"end":6.7679377,"confidence":0.9885254,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.4691149592399597}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.39999998,"sentiment":"neutral","sentiment_score":-0.2629225254058838},{"text":"The person you have called is not available.","start":0.39999998,"end":2.5,"sentiment":"negative","sentiment_score":-0.7675687223672867},{"text":"Please leave a short ten second message after the tone, and we'll","start":2.96,"end":6.7679377,"sentiment":"negative","sentiment_score":-0.5507999509572983}],"sentiment":"negative","sentiment_score":-0.6196700817062741,"num_words":21,"start":0.24,"end":6.7679377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.39999998,"sentiment":"neutral","sentiment_score":-0.2629225254058838},{"text":"The person you have called is not available.","start":0.39999998,"end":2.5,"sentiment":"negative","sentiment_score":-0.7675687223672867},{"text":"Please leave a short ten second message after the tone, and we'll","start":2.96,"end":6.7679377,"sentiment":"negative","sentiment_score":-0.5507999509572983}],"sentiment":"negative","sentiment_score":-0.6196700817062741,"channel":1,"num_words":21,"start":0.24,"end":6.7679377}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll"},"intents":{"segments":[{"text":"The person you have called is not available.","start_word":1,"end_word":8,"intents":[{"intent":"Leave a message","confidence_score":0.02253417},{"intent":"Request a call back","confidence_score":0.009624741}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.2629225254058838},{"text":"The person you have called is not available. Please leave a short ten second message after the tone, and we'll","start_word":1,"end_word":20,"sentiment":"negative","sentiment_score":-0.6406720280647278}],"average":{"sentiment":"negative","sentiment_score":-0.6136898994445801}}}}