{"metadata":{"transaction_key":"deprecated","request_id":"019e4d50-1a64-7a53-8990-3bbc094f18fc","sha256":"f82578514a188b322335d54644a08333e98ebe721822c9f729912453845c8080","created":"2026-05-22T01:32:38.228Z","duration":774.50397,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":2774,"output_tokens":104},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":3130,"output_tokens":3137},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":3130,"output_tokens":392}},"results":{"channels":[{"alternatives":[{"transcript":"Hello? Hi. How are you going? Yeah. Let's have a look at that together. I'll go through some of the pricing with you so you can understand what how we do it here. Alright. Can you open up that spreadsheet, please? Alright. Let's have a look at some of these prices so that you understand what are the rates and how they work. So does anything sort of jump out that you're not sure of? Everything's sort of straightforward? Correct. Yes. There is another way. There's also we can offer unlimited SIP trunks and unlimited MS Teams calling and unlimited cloud phone system as well. Is that an option you you wanna use? Okay. Alright. That's fine. I need to send a separate email regarding unlimited plans. I can tell you from the top of my head. One second. Let me just find out what the latest unlimited plans are. One sec. Alright. So they're around $14 x GST per month. We will include calls for AU fixed, AU mobile only. And if you want the softphone, it's an extra $1 x x GST per month, so it becomes $15 and cost to $1.03 $1,300 on top. So for your one, it's an extra for the 25¢ for those calls on time. Yep. Yeah. I'll do it after the phone call. Correct. Correct. Yeah. Mhmm. Local, national, or fixed is 17¢ ex GST per minute. Mobile is 3.5¢. Untimed one three hundred, one three calls are 25¢ x GST per call. Everything's x GST. Yeah. Yep. Correct. Yeah. Yeah. That's 17¢. Sorry. Sorry. No. 1.7. It's 1.7¢. Yeah. And 3.5. Correct. Yeah. Yeah. Yeah. Cool. No. Of course. Yeah. Of course. No. It's definitely one one point 7. Yep. Yep. So incoming incoming to geo is free, incoming to 1300, 1800. That's a different story. That's down on the list later. Correct. So it's 3.5¢ for termination. Yeah. So sorry. The inbound origination or mobile sorry. Let's start again. Inbound origination only is 3 and a half cents. Doesn't matter where it's coming from. Doesn't matter if you're calling 1300 or 18800. We're gonna blend the rate. But before we get to that, let's make sure the rest of the stuff is you understand. So we got the 3 and 35¢ the hosted did in Australia, 75¢ for New Zealand did. Mobile service numbers of $6 per month, $25 to activate, $1,306 or $1,806 a month and $75 activation or porting fee. Sorry. The I've got a I made one thing we need to talk about. Sorry. The one the 13 number porting and activation, that should be pay as you go. Sorry. Sorry. Price on a price on a agreement. So does that change the yeah. Yeah. Well, the the 13 number porting, it's actually pay on a price on a application because the 13 number is a special number for government. It's a little bit busy. Yeah. Yeah. It's gonna it's gonna be around, yeah, it's gonna be around $800 a month in a twelve month contract. So, yeah, something like that. But don't worry. You you won't do many of them. So yeah. Yeah. Alright. So don't worry about the $1.03 for now. And then when you get to section 38 to 43, which talks about the air route of the number management system platform specific pricing, I mean, we have an inbound platform that handles all the routing that can do state based routing, geographic routing, postcode routing, everything. Alright? But the way it's charged is 4¢, 6¢, 8¢, 3¢, 5¢, 7¢, and it depends on what application. So if you're looking to terminate a call with the platform, it's 4¢. If you're looking to terminate a call to a fixed number where it's coming from a mobile or a landline at 6¢, and but the last one is if you're terminating to a mobile coming from fixed or mobile inbound, it's 8¢. I don't know if you're gonna use that platform or not, but the price is there. We could talk about it later. And the rest is pretty standard as well. Yep. So I just gotta send you an email on the the unlimited plans for SIP trunking and also for the cloud phone system. Yep. Mhmm. Incoming, outgoing. You can even add SMS to it as well, so you can send and receive SMS. If you use our cloud phone system, you can do two way SMS on it as well with the RingoTo app. So there's a few things you can do on it. Charge accordingly to the to the Kohl's. Yeah. So there's no unlimited SMS. SMSes are usually 3.8¢ at the bottom for outbound SMS. That's just correct. Yeah. Yeah. That that's a total for a month as well. So if you if you do less than half a million SMS a month, it's 3.8¢. And then if you wanna make phone calls out of a mobile service number, it's pay as you go. But unless, you know, you get an unlimited trunk or you get an unlimited cloud phone system extension, then you put the mobile service number in as well. So there's there's there's many options that you can do. So it just works. You just need to work out what you're doing so then we can price it properly. Yeah. That's it. Correct. Yeah. So hosting a bid in Australia is 35¢. Hosting a mobile service number in Australia is $6 a month. Yep. Yep. Okay. Cool. So if that's good, then I just gotta do the paperwork, send it to you. And then the only other thing is I need to set a time and go through some of the portal stuff with you, maybe next week because it's we're waiting to get a new upgrade to the portal next week. So I'll show you the new stuff. Probably be easier. And then you can create your SIP trunks, and you can do testing and everything else. I think that will be the plan. So let me work on the paperwork today. Let me send that to you after lunch, and then you can review it on the weekend. Send me the signed copies back. I'll create an account for you next week, then you can jump in, have a play around, have a look at things. When's the end of the month? We've got a week here. So we got time. That's the next week. Okay. Perfect. So that that should be fine. And then what we'll do is what was the name of that end customer that's moving away from Teknetics to you? Greer Health. Okay. So that's confirmed. Okay. Alright. Understand. Okay. Yeah. So you're looking after their managed services or something? And then now you also will be looking after their phone systems as well called the the SIP trunks and stuff like that. Okay. Yes. Okay. Perfect. So question for you. I can create your account now so you can get started just to play around with testing and everything else like that. I'll give you some trial numbers from, like, o o three Melbourne so that they're in the portal so you can understand how that works in place. So let me do that, and I'll give you a send you an email once it's all done. You can have early access to it as well so you can play over the weekend, of course. I think that'll be better so that you're familiar with it, then we'll catch up next week. We'll set up a meeting, and we'll go over some of the portal stuff together on how to do stuff. But to have a play with it, you get stuck, feel free to give me a phone call, text message, email, and I'll I'll help you out if you get stuck anywhere. Yeah. Let me do that after. I wanna get the paperwork to you first, and I wanna create your account now so you can play it first. And then I'll send you the system will send you an email to reset your password so you can log in as well. Let's do that now. Alright. Well, thanks, Abdul. Speak to you soon again. Alright. Thank you. Alright. 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Hi. How are you going? Yeah. Let's have a look at that together.\n\nI'll go through some of the pricing with you so you can understand what how we do it here. Alright. Can you open up that spreadsheet, please? Alright. Let's have a look at some of these prices so that you understand what are the rates and how they work.\n\nSo does anything sort of jump out that you're not sure of? Everything's sort of straightforward? Correct. Yes. There is another way.\n\nThere's also we can offer unlimited SIP trunks and unlimited MS Teams calling and unlimited cloud phone system as well. Is that an option you you wanna use? Okay. Alright. That's fine.\n\nI need to send a separate email regarding unlimited plans. I can tell you from the top of my head. One second. Let me just find out what the latest unlimited plans are. One sec.\n\nAlright. So they're around $14 x GST per month. We will include calls for AU fixed, AU mobile only. And if you want the softphone, it's an extra $1 x x GST per month, so it becomes $15 and cost to $1.03 $1,300 on top. So for your one, it's an extra for the 25¢ for those calls on time.\n\nYep. Yeah. I'll do it after the phone call. Correct. Correct.\n\nYeah. Mhmm. Local, national, or fixed is 17¢ ex GST per minute. Mobile is 3.5¢. Untimed one three hundred, one three calls are 25¢ x GST per call.\n\nEverything's x GST. Yeah. Yep. Correct. Yeah.\n\nYeah. That's 17¢. Sorry. Sorry. No.\n\n1.7. It's 1.7¢. Yeah. And 3.5. Correct.\n\nYeah. Yeah. Yeah. Cool. No.\n\nOf course. Yeah. Of course. No. It's definitely one one point 7.\n\nYep. Yep. So incoming incoming to geo is free, incoming to 1300, 1800. That's a different story. That's down on the list later.\n\nCorrect. So it's 3.5¢ for termination. Yeah. So sorry. The inbound origination or mobile sorry.\n\nLet's start again. Inbound origination only is 3 and a half cents. Doesn't matter where it's coming from. Doesn't matter if you're calling 1300 or 18800. We're gonna blend the rate.\n\nBut before we get to that, let's make sure the rest of the stuff is you understand. So we got the 3 and 35¢ the hosted did in Australia, 75¢ for New Zealand did. Mobile service numbers of $6 per month, $25 to activate, $1,306 or $1,806 a month and $75 activation or porting fee. Sorry. The I've got a I made one thing we need to talk about.\n\nSorry. The one the 13 number porting and activation, that should be pay as you go. Sorry. Sorry. Price on a price on a agreement.\n\nSo does that change the yeah. Yeah. Well, the the 13 number porting, it's actually pay on a price on a application because the 13 number is a special number for government. It's a little bit busy. Yeah.\n\nYeah. It's gonna it's gonna be around, yeah, it's gonna be around $800 a month in a twelve month contract. So, yeah, something like that. But don't worry. You you won't do many of them.\n\nSo yeah. Yeah. Alright. So don't worry about the $1.03 for now. And then when you get to section 38 to 43, which talks about the air route of the number management system platform specific pricing, I mean, we have an inbound platform that handles all the routing that can do state based routing, geographic routing, postcode routing, everything.\n\nAlright? But the way it's charged is 4¢, 6¢, 8¢, 3¢, 5¢, 7¢, and it depends on what application. So if you're looking to terminate a call with the platform, it's 4¢. If you're looking to terminate a call to a fixed number where it's coming from a mobile or a landline at 6¢, and but the last one is if you're terminating to a mobile coming from fixed or mobile inbound, it's 8¢. I don't know if you're gonna use that platform or not, but the price is there.\n\nWe could talk about it later. And the rest is pretty standard as well. Yep. So I just gotta send you an email on the the unlimited plans for SIP trunking and also for the cloud phone system. Yep.\n\nMhmm. Incoming, outgoing. You can even add SMS to it as well, so you can send and receive SMS. If you use our cloud phone system, you can do two way SMS on it as well with the RingoTo app. So there's a few things you can do on it.\n\nCharge accordingly to the to the Kohl's. Yeah. So there's no unlimited SMS. SMSes are usually 3.8¢ at the bottom for outbound SMS. That's just correct.\n\nYeah. Yeah. That that's a total for a month as well. So if you if you do less than half a million SMS a month, it's 3.8¢. And then if you wanna make phone calls out of a mobile service number, it's pay as you go.\n\nBut unless, you know, you get an unlimited trunk or you get an unlimited cloud phone system extension, then you put the mobile service number in as well. So there's there's there's many options that you can do. So it just works. You just need to work out what you're doing so then we can price it properly. Yeah.\n\nThat's it. Correct. Yeah. So hosting a bid in Australia is 35¢. Hosting a mobile service number in Australia is $6 a month.\n\nYep. Yep. Okay. Cool. So if that's good, then I just gotta do the paperwork, send it to you.\n\nAnd then the only other thing is I need to set a time and go through some of the portal stuff with you, maybe next week because it's we're waiting to get a new upgrade to the portal next week. So I'll show you the new stuff. Probably be easier. And then you can create your SIP trunks, and you can do testing and everything else. I think that will be the plan.\n\nSo let me work on the paperwork today. Let me send that to you after lunch, and then you can review it on the weekend. Send me the signed copies back. I'll create an account for you next week, then you can jump in, have a play around, have a look at things. When's the end of the month?\n\nWe've got a week here. So we got time. That's the next week. Okay. Perfect.\n\nSo that that should be fine. And then what we'll do is what was the name of that end customer that's moving away from Teknetics to you? Greer Health. Okay. So that's confirmed.\n\nOkay. Alright. Understand. Okay. Yeah.\n\nSo you're looking after their managed services or something? And then now you also will be looking after their phone systems as well called the the SIP trunks and stuff like that. Okay. Yes. Okay.\n\nPerfect. So question for you. I can create your account now so you can get started just to play around with testing and everything else like that. I'll give you some trial numbers from, like, o o three Melbourne so that they're in the portal so you can understand how that works in place. So let me do that, and I'll give you a send you an email once it's all done.\n\nYou can have early access to it as well so you can play over the weekend, of course. I think that'll be better so that you're familiar with it, then we'll catch up next week. We'll set up a meeting, and we'll go over some of the portal stuff together on how to do stuff. But to have a play with it, you get stuck, feel free to give me a phone call, text message, email, and I'll I'll help you out if you get stuck anywhere. Yeah.\n\nLet me do that after. I wanna get the paperwork to you first, and I wanna create your account now so you can play it first. And then I'll send you the system will send you an email to reset your password so you can log in as well. Let's do that now. Alright.\n\nWell, thanks, Abdul. Speak to you soon again. Alright. Thank you. Alright.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.96,"end":1.46,"sentiment":"neutral","sentiment_score":0.04330889880657196},{"text":"Hi.","start":3.4399998,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.1946096420288086},{"text":"How are you going?","start":3.6799998,"end":4.5,"sentiment":"neutral","sentiment_score":0.22907188162207603},{"text":"Yeah.","start":10.0,"end":10.5,"sentiment":"neutral","sentiment_score":0.054979387670755386},{"text":"Let's have a look at that together.","start":10.8,"end":12.4,"sentiment":"neutral","sentiment_score":0.11139206694705146}],"sentiment":"neutral","sentiment_score":0.14206642311598575,"num_words":14,"start":0.96,"end":12.4},{"sentences":[{"text":"I'll go through some of the pricing with you so you can understand what how we do it 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straightforward?","start":35.16,"end":36.46,"sentiment":"neutral","sentiment_score":0.08621492609381676},{"text":"Correct.","start":52.954998,"end":53.355,"sentiment":"neutral","sentiment_score":0.07255325466394424},{"text":"Yes.","start":53.355,"end":53.855,"sentiment":"neutral","sentiment_score":0.06791740655899048},{"text":"There is another way.","start":60.82,"end":62.66,"sentiment":"neutral","sentiment_score":0.06319567561149597}],"sentiment":"neutral","sentiment_score":0.04070107964798808,"num_words":22,"start":32.28,"end":62.66},{"sentences":[{"text":"There's also we can offer unlimited SIP trunks and unlimited MS Teams calling and unlimited cloud phone system as well.","start":62.66,"end":71.78,"sentiment":"neutral","sentiment_score":0.08862950913608074},{"text":"Is that an option you you wanna use?","start":71.78,"end":73.755,"sentiment":"neutral","sentiment_score":0.048472458962351084},{"text":"Okay.","start":75.755,"end":76.235,"sentiment":"neutral","sentiment_score":0.09143027663230896},{"text":"Alright.","start":76.235,"end":76.735,"sentiment":"neutral","sentiment_score":0.1379561424255371},{"text":"That's fine.","start":76.875,"end":77.515,"sentiment":"neutral","sentiment_score":0.19637411832809448}],"sentiment":"neutral","sentiment_score":0.08695326594170183,"num_words":32,"start":62.66,"end":77.515},{"sentences":[{"text":"I need to send a separate email regarding unlimited plans.","start":77.515,"end":82.41499,"sentiment":"neutral","sentiment_score":0.040376872196793555},{"text":"I can tell you from the top of my head.","start":83.115,"end":84.875,"sentiment":"neutral","sentiment_score":0.06079746335744858},{"text":"One second.","start":84.875,"end":85.695,"sentiment":"neutral","sentiment_score":0.029535897076129913},{"text":"Let me just find out what the latest unlimited plans are.","start":87.195,"end":91.45,"sentiment":"neutral","sentiment_score":0.03372982195155187},{"text":"One sec.","start":91.45,"end":92.19,"sentiment":"neutral","sentiment_score":0.021852292120456696}],"sentiment":"neutral","sentiment_score":0.04244422215436186,"num_words":35,"start":77.515,"end":92.19},{"sentences":[{"text":"Alright.","start":100.01,"end":100.51,"sentiment":"neutral","sentiment_score":0.04630832374095917},{"text":"So they're around $14 x GST per month.","start":100.57,"end":107.125,"sentiment":"neutral","sentiment_score":0.057088352274149656},{"text":"We will include calls for AU fixed, AU mobile only.","start":107.125,"end":111.064995,"sentiment":"neutral","sentiment_score":0.059431421011686324},{"text":"And if you want the softphone, it's an extra $1 x x GST per month, so it becomes $15 and cost to $1.03 $1,300 on top.","start":112.244995,"end":126.03,"sentiment":"neutral","sentiment_score":0.04076011951726217},{"text":"So for your one, it's an extra for the 25¢ for those calls on time.","start":126.03,"end":132.375,"sentiment":"neutral","sentiment_score":0.05001357490462916}],"sentiment":"neutral","sentiment_score":0.048428517087536344,"num_words":60,"start":100.01,"end":132.375},{"sentences":[{"text":"Yep.","start":132.375,"end":132.875,"sentiment":"neutral","sentiment_score":0.07910165190696716},{"text":"Yeah.","start":140.455,"end":140.855,"sentiment":"neutral","sentiment_score":0.08138355612754822},{"text":"I'll do it after the phone call.","start":140.855,"end":142.475,"sentiment":"neutral","sentiment_score":0.08596909897668022},{"text":"Correct.","start":147.88,"end":148.38,"sentiment":"neutral","sentiment_score":0.06793294101953506},{"text":"Correct.","start":148.92,"end":149.24,"sentiment":"neutral","sentiment_score":0.04323660582304001}],"sentiment":"neutral","sentiment_score":0.0794034952467138,"num_words":11,"start":132.375,"end":149.24},{"sentences":[{"text":"Yeah.","start":149.24,"end":149.74,"sentiment":"neutral","sentiment_score":0.02704052627086639},{"text":"Mhmm.","start":154.12001,"end":154.62001,"sentiment":"neutral","sentiment_score":0.005952990613877773},{"text":"Local, national, or fixed is 17¢ ex GST per minute.","start":154.68001,"end":158.62001,"sentiment":"neutral","sentiment_score":0.011549979810499482},{"text":"Mobile is 3.5¢.","start":158.975,"end":160.995,"sentiment":"neutral","sentiment_score":0.009380300994962454},{"text":"Untimed one three hundred, one three calls are 25¢ x GST per call.","start":162.095,"end":167.615,"sentiment":"neutral","sentiment_score":0.0042632761821247795}],"sentiment":"neutral","sentiment_score":0.00827453005418647,"num_words":28,"start":149.24,"end":167.615},{"sentences":[{"text":"Everything's x GST.","start":167.615,"end":168.815,"sentiment":"neutral","sentiment_score":0.02190654103954633},{"text":"Yeah.","start":168.815,"end":169.315,"sentiment":"neutral","sentiment_score":0.027363240718841553},{"text":"Yep.","start":170.33499,"end":170.83499,"sentiment":"neutral","sentiment_score":0.021290874108672145},{"text":"Correct.","start":174.59999,"end":175.08,"sentiment":"neutral","sentiment_score":0.0064776139333844185},{"text":"Yeah.","start":175.08,"end":175.58,"sentiment":"neutral","sentiment_score":-0.006024711765348911}],"sentiment":"neutral","sentiment_score":0.016403805730598315,"num_words":7,"start":167.615,"end":175.58},{"sentences":[{"text":"Yeah.","start":182.68,"end":183.0,"sentiment":"neutral","sentiment_score":-0.0456327423453331},{"text":"That's 17¢.","start":183.0,"end":184.29999,"sentiment":"neutral","sentiment_score":-0.03288332372903824},{"text":"Sorry.","start":184.92,"end":185.23999,"sentiment":"neutral","sentiment_score":-0.03561237454414368},{"text":"Sorry.","start":185.23999,"end":185.48,"sentiment":"neutral","sentiment_score":-0.02272878773510456},{"text":"No.","start":185.48,"end":185.72,"sentiment":"neutral","sentiment_score":-0.02152547799050808}],"sentiment":"neutral","sentiment_score":-0.031676541268825534,"num_words":6,"start":182.68,"end":185.72},{"sentences":[{"text":"1.7.","start":185.72,"end":186.59999,"sentiment":"neutral","sentiment_score":-0.012890877202153206},{"text":"It's 1.7¢.","start":186.59999,"end":188.14,"sentiment":"neutral","sentiment_score":-0.0085893040522933},{"text":"Yeah.","start":192.315,"end":192.55501,"sentiment":"neutral","sentiment_score":0.032741621136665344},{"text":"And 3.5.","start":192.55501,"end":193.91501,"sentiment":"neutral","sentiment_score":0.029543887823820114},{"text":"Correct.","start":193.91501,"end":194.315,"sentiment":"neutral","sentiment_score":0.0327470526099205}],"sentiment":"neutral","sentiment_score":0.017182711356629927,"num_words":7,"start":185.72,"end":194.315},{"sentences":[{"text":"Yeah.","start":194.315,"end":194.815,"sentiment":"neutral","sentiment_score":0.04020053520798683},{"text":"Yeah.","start":196.155,"end":196.475,"sentiment":"neutral","sentiment_score":-0.08397027850151062},{"text":"Yeah.","start":196.475,"end":196.71501,"sentiment":"neutral","sentiment_score":-0.17200617492198944},{"text":"Cool.","start":196.71501,"end":197.21501,"sentiment":"neutral","sentiment_score":-0.20800161361694336},{"text":"No.","start":199.515,"end":199.755,"sentiment":"neutral","sentiment_score":-0.02112818881869316}],"sentiment":"neutral","sentiment_score":-0.08898114413022995,"num_words":5,"start":194.315,"end":199.755},{"sentences":[{"text":"Of course.","start":199.755,"end":200.395,"sentiment":"neutral","sentiment_score":0.013895224779844284},{"text":"Yeah.","start":200.395,"end":200.71501,"sentiment":"neutral","sentiment_score":-0.0006844848394393921},{"text":"Of course.","start":200.71501,"end":201.375,"sentiment":"neutral","sentiment_score":-0.007282976992428303},{"text":"No.","start":201.43501,"end":201.595,"sentiment":"neutral","sentiment_score":0.0067539215087890625},{"text":"It's definitely one one point 7.","start":201.595,"end":203.535,"sentiment":"neutral","sentiment_score":0.27881285858651}],"sentiment":"neutral","sentiment_score":0.14101425698027015,"num_words":12,"start":199.755,"end":203.535},{"sentences":[{"text":"Yep.","start":212.91,"end":213.41,"sentiment":"neutral","sentiment_score":0.14366590976715088},{"text":"Yep.","start":215.95,"end":216.45,"sentiment":"neutral","sentiment_score":0.030079837888479233},{"text":"So incoming incoming to geo is free, incoming to 1300, 1800.","start":216.525,"end":231.72499,"sentiment":"neutral","sentiment_score":-0.03595415519719774},{"text":"That's a different story.","start":231.72499,"end":232.65999,"sentiment":"neutral","sentiment_score":-0.04580786358565092},{"text":"That's down on the list later.","start":232.65999,"end":233.31999,"sentiment":"neutral","sentiment_score":0.005066921624044578}],"sentiment":"neutral","sentiment_score":-0.01628608191790788,"num_words":23,"start":212.91,"end":233.31999},{"sentences":[{"text":"Correct.","start":239.78,"end":240.28,"sentiment":"neutral","sentiment_score":-0.003921011462807655},{"text":"So it's 3.5¢ for termination.","start":251.25499,"end":253.59499,"sentiment":"neutral","sentiment_score":-0.003975506173446774},{"text":"Yeah.","start":260.695,"end":261.195,"sentiment":"neutral","sentiment_score":0.21628786623477936},{"text":"So sorry.","start":261.36,"end":262.25998,"sentiment":"neutral","sentiment_score":-0.003745414316654202},{"text":"The inbound origination or mobile sorry.","start":265.12,"end":268.87997,"sentiment":"neutral","sentiment_score":-0.044415829703211784}],"sentiment":"neutral","sentiment_score":-0.005537212626742465,"num_words":15,"start":239.78,"end":268.87997},{"sentences":[{"text":"Let's start again.","start":268.87997,"end":269.75998,"sentiment":"neutral","sentiment_score":-0.016329947548607986},{"text":"Inbound origination only is 3 and a half cents.","start":269.75998,"end":272.15997,"sentiment":"neutral","sentiment_score":-0.025570194133453898},{"text":"Doesn't matter where it's coming from.","start":272.15997,"end":273.43997,"sentiment":"neutral","sentiment_score":-0.03940402623265982},{"text":"Doesn't matter if you're calling 1300 or 18800.","start":273.43997,"end":276.425,"sentiment":"neutral","sentiment_score":-0.006592411082237959},{"text":"We're gonna blend the rate.","start":276.425,"end":277.805,"sentiment":"neutral","sentiment_score":0.03499263189733028}],"sentiment":"neutral","sentiment_score":-0.01268780246497162,"num_words":31,"start":268.87997,"end":277.805},{"sentences":[{"text":"But before we get to that, let's make sure the rest of the stuff is you understand.","start":280.905,"end":285.385,"sentiment":"neutral","sentiment_score":0.00831972122849787},{"text":"So we got the 3 and 35¢ the hosted did in Australia, 75¢ for New Zealand did.","start":285.385,"end":291.6,"sentiment":"neutral","sentiment_score":0.03494078330695629},{"text":"Mobile service numbers of $6 per month, $25 to activate, $1,306 or $1,806 a month and $75 activation or porting fee.","start":292.0,"end":303.22,"sentiment":"neutral","sentiment_score":0.023824617266654968},{"text":"Sorry.","start":306.05502,"end":306.375,"sentiment":"neutral","sentiment_score":-0.03202028200030327},{"text":"The I've got a I made one thing we need to talk about.","start":306.375,"end":310.695,"sentiment":"neutral","sentiment_score":-0.08871757926849219}],"sentiment":"neutral","sentiment_score":-0.00029081849853939085,"num_words":69,"start":280.905,"end":310.695},{"sentences":[{"text":"Sorry.","start":310.695,"end":311.095,"sentiment":"neutral","sentiment_score":-0.09799641370773315},{"text":"The one the 13 number porting and activation, that should be pay as you go.","start":311.095,"end":316.715,"sentiment":"neutral","sentiment_score":-0.041763597975174586},{"text":"Sorry.","start":317.255,"end":317.655,"sentiment":"neutral","sentiment_score":-0.10547769069671632},{"text":"Sorry.","start":317.655,"end":318.055,"sentiment":"neutral","sentiment_score":-0.10397422313690186},{"text":"Price on a price on a agreement.","start":318.055,"end":319.78,"sentiment":"neutral","sentiment_score":-0.09583101740905217}],"sentiment":"neutral","sentiment_score":-0.0641887767612934,"num_words":25,"start":310.695,"end":319.78},{"sentences":[{"text":"So does that change the yeah.","start":319.78,"end":324.36002,"sentiment":"neutral","sentiment_score":-0.033334958367049694},{"text":"Yeah.","start":327.78,"end":327.94,"sentiment":"neutral","sentiment_score":-0.002569306641817093},{"text":"Well, the the 13 number porting, it's actually pay on a price on a application because the 13 number is a special number for government.","start":327.94,"end":339.315,"sentiment":"neutral","sentiment_score":-0.0388934825360775},{"text":"It's a little bit busy.","start":339.375,"end":340.67502,"sentiment":"neutral","sentiment_score":-0.07967686429619789},{"text":"Yeah.","start":343.135,"end":343.635,"sentiment":"neutral","sentiment_score":-0.00804634764790535}],"sentiment":"neutral","sentiment_score":-0.04161438919407757,"num_words":38,"start":319.78,"end":343.635},{"sentences":[{"text":"Yeah.","start":343.695,"end":344.195,"sentiment":"neutral","sentiment_score":-0.007159805856645107},{"text":"It's gonna it's gonna be around, yeah, it's gonna be around $800 a month in a twelve month contract.","start":344.255,"end":351.35,"sentiment":"neutral","sentiment_score":-0.012438559708626647},{"text":"So, yeah, something like that.","start":351.35,"end":352.63,"sentiment":"neutral","sentiment_score":0.010819672793149947},{"text":"But don't worry.","start":352.63,"end":353.19,"sentiment":"neutral","sentiment_score":0.036613832538326584},{"text":"You you won't do many of them.","start":353.19,"end":354.31,"sentiment":"neutral","sentiment_score":-0.02567309620124953}],"sentiment":"neutral","sentiment_score":-0.007407550061387675,"num_words":35,"start":343.695,"end":354.31},{"sentences":[{"text":"So yeah.","start":354.31,"end":355.05002,"sentiment":"neutral","sentiment_score":0.0020823944360017768},{"text":"Yeah.","start":362.71002,"end":363.21002,"sentiment":"neutral","sentiment_score":0.0035945610143244267},{"text":"Alright.","start":363.67,"end":364.07,"sentiment":"neutral","sentiment_score":0.015013753436505796},{"text":"So don't worry about the $1.03 for now.","start":364.07,"end":366.045,"sentiment":"neutral","sentiment_score":0.0026935359928756952},{"text":"And then when you get to section 38 to 43, which talks about the air route of the number management system platform specific pricing, I mean, we have an inbound platform that handles all the routing that can do state based routing, geographic routing, postcode routing, everything.","start":366.285,"end":389.03,"sentiment":"neutral","sentiment_score":0.019667255583199414}],"sentiment":"neutral","sentiment_score":0.01641834582502054,"num_words":59,"start":354.31,"end":389.03},{"sentences":[{"text":"Alright?","start":389.03,"end":389.53,"sentiment":"neutral","sentiment_score":0.024216284975409508},{"text":"But the way it's charged is 4¢, 6¢, 8¢, 3¢, 5¢, 7¢, and it depends on what application.","start":389.67,"end":397.715,"sentiment":"neutral","sentiment_score":0.004880270222201943},{"text":"So if you're looking to terminate a call with the platform, it's 4¢.","start":398.015,"end":401.475,"sentiment":"neutral","sentiment_score":0.003572826535673812},{"text":"If you're looking to terminate a call to a fixed number where it's coming from a mobile or a landline at 6¢, and but the last one is if you're terminating to a mobile coming from fixed or mobile inbound, it's 8¢.","start":401.61502,"end":418.16,"sentiment":"neutral","sentiment_score":-0.0036117415293119848},{"text":"I don't know if you're gonna use that platform or not, but the price is there.","start":421.58,"end":425.19998,"sentiment":"neutral","sentiment_score":-0.008360512496437877}],"sentiment":"neutral","sentiment_score":-0.001883758210439097,"num_words":90,"start":389.03,"end":425.19998},{"sentences":[{"text":"We could talk about it later.","start":425.26,"end":426.63998,"sentiment":"positive","sentiment_score":0.400139644742012},{"text":"And the rest is pretty standard as 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SMS.","start":474.56,"end":478.34,"sentiment":"neutral","sentiment_score":0.11104143050033599},{"text":"If you use our cloud phone system, you can do two way SMS on it as well with the RingoTo app.","start":478.8,"end":485.235,"sentiment":"neutral","sentiment_score":0.10167864213387172},{"text":"So there's a few things you can do on it.","start":487.215,"end":489.075,"sentiment":"neutral","sentiment_score":0.11058022379875183}],"sentiment":"neutral","sentiment_score":0.11036004934459925,"num_words":50,"start":469.085,"end":489.075},{"sentences":[{"text":"Charge accordingly to the to the Kohl's.","start":498.59003,"end":501.73,"sentiment":"neutral","sentiment_score":0.017691961622663906},{"text":"Yeah.","start":518.995,"end":519.315,"sentiment":"neutral","sentiment_score":0.009626052342355251},{"text":"So there's no unlimited SMS.","start":519.315,"end":521.095,"sentiment":"neutral","sentiment_score":-0.015696869185194372},{"text":"SMSes are usually 3.8¢ at the bottom for outbound SMS.","start":521.555,"end":526.06,"sentiment":"neutral","sentiment_score":0.0075155457274781335},{"text":"That's just correct.","start":527.96,"end":532.76,"sentiment":"neutral","sentiment_score":0.06036895886063576}],"sentiment":"neutral","sentiment_score":0.012149289036169648,"num_words":26,"start":498.59003,"end":532.76},{"sentences":[{"text":"Yeah.","start":532.76,"end":533.26,"sentiment":"neutral","sentiment_score":0.06244352087378502},{"text":"Yeah.","start":537.32,"end":537.56,"sentiment":"neutral","sentiment_score":0.14475983381271362},{"text":"That that's a total for a month as well.","start":537.56,"end":540.105,"sentiment":"positive","sentiment_score":0.39013151658905876},{"text":"So if you if you do less than half a million SMS a month, it's 3.8¢.","start":540.185,"end":545.165,"sentiment":"neutral","sentiment_score":0.07609109356999397},{"text":"And then if you wanna make phone calls out of a mobile service number, it's pay as you go.","start":546.425,"end":551.165,"sentiment":"neutral","sentiment_score":0.1374113830296617}],"sentiment":"neutral","sentiment_score":0.16601265966892242,"num_words":46,"start":532.76,"end":551.165},{"sentences":[{"text":"But unless, you know, you get an unlimited trunk or you get an unlimited cloud phone system extension, then you put the mobile service number in as well.","start":552.345,"end":563.43,"sentiment":"neutral","sentiment_score":0.0815332329033741},{"text":"So there's there's there's many options that you can do.","start":563.43,"end":566.63,"sentiment":"neutral","sentiment_score":0.20788885653018951},{"text":"So it just works.","start":566.63,"end":568.49,"sentiment":"neutral","sentiment_score":0.27068446204066277},{"text":"You just need to work out what you're doing so then we can price it properly.","start":568.755,"end":571.735,"sentiment":"neutral","sentiment_score":0.10604411596432328},{"text":"Yeah.","start":582.35504,"end":582.675,"sentiment":"neutral","sentiment_score":-0.023432137444615364}],"sentiment":"neutral","sentiment_score":0.12064119750412844,"num_words":59,"start":552.345,"end":582.675},{"sentences":[{"text":"That's it.","start":582.675,"end":583.26,"sentiment":"neutral","sentiment_score":-0.02409156784415245},{"text":"Correct.","start":588.54004,"end":588.86,"sentiment":"neutral","sentiment_score":0.02050522342324257},{"text":"Yeah.","start":588.86,"end":589.18,"sentiment":"neutral","sentiment_score":-0.013550166971981524},{"text":"So hosting a bid in Australia is 35¢.","start":589.18,"end":591.66003,"sentiment":"neutral","sentiment_score":0.02370371070823499},{"text":"Hosting a mobile service number in Australia is $6 a 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time and go through some of the portal stuff with you, maybe next week because it's we're waiting to get a new upgrade to the portal next week.","start":606.465,"end":617.66,"sentiment":"neutral","sentiment_score":0.09943079119548201},{"text":"So I'll show you the new stuff.","start":617.66,"end":619.1,"sentiment":"neutral","sentiment_score":0.26998087976660046},{"text":"Probably be easier.","start":619.1,"end":620.16,"sentiment":"neutral","sentiment_score":0.31352003415425617},{"text":"And then you can create your SIP trunks, and you can do testing and everything else.","start":620.7,"end":624.045,"sentiment":"neutral","sentiment_score":0.15132211102172732},{"text":"I think that will be the plan.","start":625.96497,"end":627.325,"sentiment":"neutral","sentiment_score":0.22545339805739267}],"sentiment":"neutral","sentiment_score":0.1480408968684608,"num_words":73,"start":606.465,"end":627.325},{"sentences":[{"text":"So let me work on the paperwork 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something?","start":666.45,"end":670.23004,"sentiment":"neutral","sentiment_score":0.045086736894316144},{"text":"And then now you also will be looking after their phone systems as well called the the SIP trunks and stuff like that.","start":670.93,"end":676.77,"sentiment":"neutral","sentiment_score":0.09088809836817824},{"text":"Okay.","start":676.77,"end":677.27,"sentiment":"neutral","sentiment_score":0.05008441209793091},{"text":"Yes.","start":692.965,"end":693.465,"sentiment":"neutral","sentiment_score":0.1703592985868454},{"text":"Okay.","start":695.67,"end":696.14996,"sentiment":"neutral","sentiment_score":0.316508412361145}],"sentiment":"neutral","sentiment_score":0.08666168621608189,"num_words":35,"start":666.45,"end":696.14996},{"sentences":[{"text":"Perfect.","start":696.14996,"end":696.55,"sentiment":"positive","sentiment_score":0.5052610635757446},{"text":"So question for you.","start":696.55,"end":698.31,"sentiment":"neutral","sentiment_score":0.2167578600347042},{"text":"I can create your account now so you can get started just to play around with testing and everything else like that.","start":698.31,"end":706.25,"sentiment":"neutral","sentiment_score":0.15036911686713045},{"text":"I'll give you some trial numbers from, like, o o three Melbourne so that they're in the portal so you can understand how that works in place.","start":708.31,"end":716.76495,"sentiment":"neutral","sentiment_score":0.12926311321832515},{"text":"So let me do that, and I'll give you a send you an email once it's all done.","start":716.76495,"end":720.46497,"sentiment":"neutral","sentiment_score":0.16238949158125454}],"sentiment":"neutral","sentiment_score":0.15407677750206655,"num_words":72,"start":696.14996,"end":720.46497},{"sentences":[{"text":"You can have early access to it as well so you can play over the weekend, of course.","start":721.485,"end":725.1,"sentiment":"positive","sentiment_score":0.4434255643023385},{"text":"I think that'll be better so that you're familiar with it, then we'll catch up next week.","start":726.62,"end":730.13995,"sentiment":"neutral","sentiment_score":0.05448748960214503},{"text":"We'll set up a meeting, and we'll go over some of the portal stuff together on how to do stuff.","start":730.13995,"end":735.51996,"sentiment":"neutral","sentiment_score":0.12112264893949032},{"text":"But to have a play with it, you get stuck, feel free to give me a phone call, text message, email, and I'll I'll help you out if you get stuck anywhere.","start":735.66,"end":743.165,"sentiment":"neutral","sentiment_score":0.06911715198657475},{"text":"Yeah.","start":752.825,"end":752.985,"sentiment":"neutral","sentiment_score":0.1132890209555626}],"sentiment":"neutral","sentiment_score":0.15517543572720818,"num_words":88,"start":721.485,"end":752.985},{"sentences":[{"text":"Let me do that after.","start":752.985,"end":754.285,"sentiment":"neutral","sentiment_score":0.10826697647571563},{"text":"I wanna get the paperwork to you first, and I wanna create your account now so you can play it first.","start":754.68,"end":759.74,"sentiment":"neutral","sentiment_score":0.11520900807919957},{"text":"And then I'll send you the system will send you an email to reset your password so you can log in as well.","start":759.96,"end":766.44,"sentiment":"neutral","sentiment_score":0.11255127126755922},{"text":"Let's do that now.","start":766.44,"end":767.66,"sentiment":"neutral","sentiment_score":0.1749422624707222},{"text":"Alright.","start":769.0,"end":769.41895,"sentiment":"neutral","sentiment_score":0.3290766179561615}],"sentiment":"neutral","sentiment_score":0.12181942516730891,"num_words":54,"start":752.985,"end":769.41895},{"sentences":[{"text":"Well, thanks, Abdul.","start":769.49896,"end":770.47894,"sentiment":"positive","sentiment_score":0.5637356440226237},{"text":"Speak to you soon again.","start":770.93896,"end":771.8989,"sentiment":"positive","sentiment_score":0.48508972823619845},{"text":"Alright.","start":771.8989,"end":772.21893,"sentiment":"positive","sentiment_score":0.35592198371887207},{"text":"Thank you.","start":772.21893,"end":772.53894,"sentiment":"positive","sentiment_score":0.6782442927360535},{"text":"Alright.","start":772.53894,"end":772.85895,"sentiment":"neutral","sentiment_score":0.32515984773635864}],"sentiment":"positive","sentiment_score":0.5128521658480167,"num_words":12,"start":769.49896,"end":772.85895},{"sentences":[{"text":"Bye.","start":772.85895,"end":773.35895,"sentiment":"neutral","sentiment_score":0.2551562786102295}],"sentiment":"neutral","sentiment_score":0.2551562786102295,"num_words":1,"start":772.85895,"end":773.35895}]}}]},{"alternatives":[{"transcript":"Hi, Finn. How are you? Good. Good. So you send me an email to get Okay. Yes. Yes. I open it. Okay. Okay. So just one question. How so they when when these people like so if you wanna put a plan or something, so we have to make the plan. Yes? So if we wanna do unlimited plan, so we have to calculate it ourselves. Yes. Yes, please. Mhmm. Okay. Okay. So you you able to send me this detail also? Yes. So that one good. So this one we say that for that one, this is bay as you go. You send me all. So bay as you go, which is like a so local phone, is this 17¢? Yeah. Yeah. I see. I see. So that just to make sure the number is is, like, a 17¢. Okay. Because 0.017, it look like it's not 17, maybe. I don't know. Okay. Yes. So that's why I wanna clear it. So 1.7¢. Okay. Okay. Because 17¢ is, like, expensive. That's why I yeah. So 1.7¢. Yeah. That that's good. Yeah. That's that's that's is alright. Also good pricing. And also yeah. So this one, because some of the customer would like pay as you go. So because they're not making a lot of outgoing calls, mostly incoming calls. So incoming call always is free. It doesn't matter. But like outgoing calls mostly, they they they charge for outgoing call. Yeah. Yeah. 1 definitely. 1300 number incoming, there is a charge on, which is you already I think I see there is a geographic to so you could verify no. I think 3.5 for, like, calling from the land mobile. Yes. For 800. Yeah. So it's okay. And for landline, is it Yes. Okay. Mhmm. K. Good. Just Yeah. It said yeah. I know. This one is, like, at 70 $5, you say. Yes. One payment. Oh. Okay. Oh, yes. 13 number is a special number. Like, you need to apply for application and get it like a different. There's a like a different type of number. Yes? Yeah. No. We're not here. This I'm aware of this one. There is like a fixed in the pricing for the $1,300 number. One sorry. $1.03 number. Yeah. Different different number. Yeah. Yes. Yeah. Okay. That's good. That's good. That's good. And work yeah. And the working also. There is a for working with service. Good. And that one is good. Good. And that one is good. All this information, I got it. That's good. So just one more question for the mobile service number hosting, mobile service number. So this mobile service for incoming call. Yes? Yeah. But this one will will charge accordingly to the number. Yes? The calls. Yes? Calls like so if you if you if you make a mobile number, like, send SMS, would the charge that could depend how many SMS how much how many SMS you're gonna send or how much you I think there is a yeah. Like a yes. So we're gonna charge it. I could just it depends on the SMS you we sent. Yes? Yes. I can see this one. Yeah. Up to 500,000, there's a 3.8 up to from from 500 to 1,000,000, this number. Yes. Beautiful. Yeah. Yeah. Okay. Good. Yeah. So the difference between the mobile service and the landline is that, like, a mobile numb number hosting will be $6 extra charge. 6 dollar charge for the number. But the price, like, making a call is the same price. Yeah. It's okay. Yeah. I'm up. Yes. It's everything. Yeah. You cleared it. Very clear here. I can't see that. Okay. The same Yeah. That's Okay. No problem. Yes. Yeah. But like at the end of the week it's called CreateHealth. They have nearly 108 DID number for you. Yes. Yes. Yes. Yes. Yeah. So, like, yeah. So send me the limit. So if it's if it's your limit, it's okay. All good. What I'm gonna do, I'm gonna like it start, like, the new customer, like, on all for some of the older customer there. I'll have you from Telstra, TV, like, TVG. I'm gonna move him accordingly to you guys. Uh-huh. Uh-huh. Yes. All good. No. No. No worries. Thank you. I really appreciate your time. And please don't forget to send me the unlimited plan so I can also check it. And alright? No. No worries. Really appreciate it. Thank you very much, sir. Thank you very much. Thanks a lot. Bye 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Finn. How are you? Good. Good. So you send me an email to get Okay.\n\nYes. Yes. I open it. Okay. Okay.\n\nSo just one question. How so they when when these people like so if you wanna put a plan or something, so we have to make the plan. Yes? So if we wanna do unlimited plan, so we have to calculate it ourselves. Yes.\n\nYes, please. Mhmm. Okay. Okay. So you you able to send me this detail also?\n\nYes. So that one good. So this one we say that for that one, this is bay as you go. You send me all. So bay as you go, which is like a so local phone, is this 17¢?\n\nYeah. Yeah. I see. I see. So that just to make sure the number is is, like, a 17¢.\n\nOkay. Because 0.017, it look like it's not 17, maybe. I don't know. Okay. Yes.\n\nSo that's why I wanna clear it. So 1.7¢. Okay. Okay. Because 17¢ is, like, expensive.\n\nThat's why I yeah. So 1.7¢. Yeah. That that's good. Yeah.\n\nThat's that's that's is alright. Also good pricing. And also yeah. So this one, because some of the customer would like pay as you go. So because they're not making a lot of outgoing calls, mostly incoming calls.\n\nSo incoming call always is free. It doesn't matter. But like outgoing calls mostly, they they they charge for outgoing call. Yeah. Yeah.\n\n1 definitely. 1300 number incoming, there is a charge on, which is you already I think I see there is a geographic to so you could verify no. I think 3.5 for, like, calling from the land mobile. Yes. For 800.\n\nYeah. So it's okay. And for landline, is it Yes. Okay. Mhmm.\n\nK. Good. Just Yeah. It said yeah. I know.\n\nThis one is, like, at 70 $5, you say. Yes. One payment. Oh. Okay.\n\nOh, yes. 13 number is a special number. Like, you need to apply for application and get it like a different. There's a like a different type of number. Yes?\n\nYeah. No. We're not here. This I'm aware of this one. There is like a fixed in the pricing for the $1,300 number.\n\nOne sorry. $1.03 number. Yeah. Different different number. Yeah.\n\nYes. Yeah. Okay. That's good. That's good.\n\nThat's good. And work yeah. And the working also. There is a for working with service. Good.\n\nAnd that one is good. Good. And that one is good. All this information, I got it. That's good.\n\nSo just one more question for the mobile service number hosting, mobile service number. So this mobile service for incoming call. Yes? Yeah. But this one will will charge accordingly to the number.\n\nYes? The calls. Yes? Calls like so if you if you if you make a mobile number, like, send SMS, would the charge that could depend how many SMS how much how many SMS you're gonna send or how much you I think there is a yeah. Like a yes.\n\nSo we're gonna charge it. I could just it depends on the SMS you we sent. Yes? Yes. I can see this one.\n\nYeah. Up to 500,000, there's a 3.8 up to from from 500 to 1,000,000, this number. Yes. Beautiful. Yeah.\n\nYeah. Okay. Good. Yeah. So the difference between the mobile service and the landline is that, like, a mobile numb number hosting will be $6 extra charge.\n\n6 dollar charge for the number. But the price, like, making a call is the same price. Yeah. It's okay. Yeah.\n\nI'm up. Yes. It's everything. Yeah. You cleared it.\n\nVery clear here. I can't see that. Okay. The same Yeah. That's Okay.\n\nNo problem. Yes. Yeah. But like at the end of the week it's called CreateHealth. They have nearly 108 DID number for you.\n\nYes. Yes. Yes. Yes. Yeah.\n\nSo, like, yeah. So send me the limit. So if it's if it's your limit, it's okay. All good. What I'm gonna do, I'm gonna like it start, like, the new customer, like, on all for some of the older customer there.\n\nI'll have you from Telstra, TV, like, TVG. I'm gonna move him accordingly to you guys. Uh-huh. Uh-huh. Yes.\n\nAll good. No. No. No worries. Thank you.\n\nI really appreciate your time. And please don't forget to send me the unlimited plan so I can also check it. And alright? No. No worries.\n\nReally appreciate it. Thank you very much, sir. Thank you very much. Thanks a lot. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi, Finn.","start":2.1599998,"end":2.56,"sentiment":"neutral","sentiment_score":0.15535001456737518},{"text":"How are you?","start":2.56,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.21477656066417694},{"text":"Good.","start":4.96,"end":5.3599997,"sentiment":"positive","sentiment_score":0.6975322961807251},{"text":"Good.","start":5.3599997,"end":5.8599997,"sentiment":"positive","sentiment_score":0.583890438079834},{"text":"So you send me an email to get Okay.","start":6.3999996,"end":20.195,"sentiment":"neutral","sentiment_score":0.1163937933743}],"sentiment":"neutral","sentiment_score":0.20524978660978377,"num_words":16,"start":2.1599998,"end":20.195},{"sentences":[{"text":"Yes.","start":21.775002,"end":22.175,"sentiment":"neutral","sentiment_score":0.06162795424461365},{"text":"Yes.","start":22.175,"end":22.494999,"sentiment":"neutral","sentiment_score":0.06240826100111008},{"text":"I open 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you.","start":661.74,"end":666.32,"sentiment":"neutral","sentiment_score":0.046319585759192705}],"sentiment":"neutral","sentiment_score":0.046135497198480625,"num_words":23,"start":626.255,"end":666.32},{"sentences":[{"text":"Yes.","start":670.06,"end":670.54,"sentiment":"neutral","sentiment_score":0.1017962396144867},{"text":"Yes.","start":670.54,"end":671.04,"sentiment":"neutral","sentiment_score":0.09941205382347108},{"text":"Yes.","start":674.51495,"end":675.01495,"sentiment":"neutral","sentiment_score":0.044526949524879456},{"text":"Yes.","start":676.27496,"end":676.595,"sentiment":"neutral","sentiment_score":0.14101995527744293},{"text":"Yeah.","start":676.595,"end":677.07495,"sentiment":"neutral","sentiment_score":0.07199318706989288}],"sentiment":"neutral","sentiment_score":0.0917496770620346,"num_words":5,"start":670.06,"end":677.07495},{"sentences":[{"text":"So, like, yeah.","start":677.07495,"end":677.95496,"sentiment":"neutral","sentiment_score":0.0443695013721784},{"text":"So send me the limit.","start":677.95496,"end":679.235,"sentiment":"neutral","sentiment_score":0.012322213873267174},{"text":"So if it's if it's your limit, it's okay.","start":679.235,"end":681.815,"sentiment":"neutral","sentiment_score":0.07214976143505838},{"text":"All good.","start":681.875,"end":682.615,"sentiment":"positive","sentiment_score":0.6277588307857513},{"text":"What I'm gonna do, I'm gonna like it start, like, the new customer, like, on all for some of the older customer there.","start":682.83496,"end":689.37006,"sentiment":"neutral","sentiment_score":0.17279362840496976}],"sentiment":"neutral","sentiment_score":0.1446152033639096,"num_words":42,"start":677.07495,"end":689.37006},{"sentences":[{"text":"I'll have you from Telstra, TV, like, TVG.","start":689.37006,"end":692.27,"sentiment":"neutral","sentiment_score":0.09772749058902264},{"text":"I'm gonna move him accordingly to you guys.","start":692.65,"end":695.31006,"sentiment":"neutral","sentiment_score":0.13956073857843876},{"text":"Uh-huh.","start":702.185,"end":702.685,"sentiment":"neutral","sentiment_score":0.13716846704483032},{"text":"Uh-huh.","start":706.58496,"end":707.08496,"sentiment":"neutral","sentiment_score":0.08415176719427109},{"text":"Yes.","start":713.68,"end":714.18,"sentiment":"neutral","sentiment_score":0.1482785940170288}],"sentiment":"neutral","sentiment_score":0.11936340324188534,"num_words":19,"start":689.37006,"end":714.18},{"sentences":[{"text":"All good.","start":720.88,"end":721.62,"sentiment":"positive","sentiment_score":0.5218245983123779},{"text":"No.","start":725.92004,"end":726.42004,"sentiment":"neutral","sentiment_score":0.06307592242956161},{"text":"No.","start":742.625,"end":743.125,"sentiment":"neutral","sentiment_score":-0.003165772184729576},{"text":"No worries.","start":744.27997,"end":744.92,"sentiment":"neutral","sentiment_score":0.14241770654916763},{"text":"Thank you.","start":744.92,"end":745.31995,"sentiment":"positive","sentiment_score":0.45099006593227386}],"sentiment":"neutral","sentiment_score":0.28629686147905886,"num_words":8,"start":720.88,"end":745.31995},{"sentences":[{"text":"I really appreciate your time.","start":745.31995,"end":746.68,"sentiment":"positive","sentiment_score":0.5671065807342529},{"text":"And please don't forget to send me the unlimited plan so I can also check it.","start":746.68,"end":751.24,"sentiment":"neutral","sentiment_score":0.2698105154559016},{"text":"And alright?","start":751.24,"end":752.62,"sentiment":"neutral","sentiment_score":0.12250778451561928},{"text":"No.","start":755.0,"end":755.5,"sentiment":"neutral","sentiment_score":0.03519615903496742},{"text":"No worries.","start":755.565,"end":766.625,"sentiment":"neutral","sentiment_score":0.052066922187805176}],"sentiment":"neutral","sentiment_score":0.289878720131058,"num_words":26,"start":745.31995,"end":766.625},{"sentences":[{"text":"Really appreciate it.","start":768.125,"end":769.005,"sentiment":"positive","sentiment_score":0.5586482485135397},{"text":"Thank you very much, sir.","start":769.005,"end":769.965,"sentiment":"positive","sentiment_score":0.475278776884079},{"text":"Thank you very much.","start":769.965,"end":770.91895,"sentiment":"positive","sentiment_score":0.7679887413978577},{"text":"Thanks a lot.","start":771.0789,"end":772.53894,"sentiment":"positive","sentiment_score":0.5403019686539968},{"text":"Bye bye.","start":773.71893,"end":774.46893,"sentiment":"neutral","sentiment_score":0.006794951856136336}],"sentiment":"positive","sentiment_score":0.5152229061898064,"num_words":17,"start":768.125,"end":774.46893}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: Hi, Finn. How are you?\n\nChannel 0: Hi. How are you going?\n\nChannel 1: Good. Good. So you send me an email to get\n\nChannel 0: Yeah. Let's have a look at that together. I'll go through some of the pricing with you so you can understand what how we do it here. Alright. Can you\n\nChannel 1: Okay.\n\nChannel 0: open up that spreadsheet, please?\n\nChannel 1: Yes. Yes. I open it.\n\nChannel 0: Alright. Let's have a look at some of these prices so that you understand what are the rates and how they work.\n\nChannel 1: Okay.\n\nChannel 0: So does anything sort of jump out that you're not sure of? Everything's sort of straightforward?\n\nChannel 1: Okay. So just one question. How so they when when these people like so if you wanna put a plan or something, so we have to make the plan. Yes?\n\nChannel 0: Correct. Yes.\n\nChannel 1: So if we wanna do unlimited plan, so we have to calculate it ourselves.\n\nChannel 0: There is another way. There's also we can offer unlimited SIP trunks and unlimited MS Teams calling and unlimited cloud phone system as well. Is that an option\n\nChannel 1: Yes.\n\nChannel 0: you you wanna use?\n\nChannel 1: Yes, please.\n\nChannel 0: Okay. Alright. That's fine. I need to send a separate email regarding unlimited plans. I can tell you from the top of my head.\n\nOne second. Let me just find out what the latest unlimited plans are. One sec. Alright. So they're around $14 x GST per month.\n\nWe will include calls for AU fixed, AU mobile only. And if you want the softphone, it's an extra $1 x x GST per month, so it becomes $15\n\nChannel 1: Mhmm.\n\nChannel 0: and cost to $1.03 $1,300 on top. So for your one, it's an extra for the 25¢ for those calls on time. Yep.\n\nChannel 1: Okay. Okay. So you you able to send me this detail also?\n\nChannel 0: Yeah. I'll do it after the phone call.\n\nChannel 1: Yes. So that one good. So this one we say that for that one, this is bay as you go. You send\n\nChannel 0: Correct.\n\nChannel 1: me all.\n\nChannel 0: Correct.\n\nChannel 1: So bay\n\nChannel 0: Yeah.\n\nChannel 1: as you go, which is like a so local phone, is this 17¢?\n\nChannel 0: Mhmm. Local, national, or fixed is 17¢ ex GST per minute. Mobile is 3.5¢. Untimed one three hundred, one three calls are 25¢ x GST per call. Everything's x GST.\n\nYeah.\n\nChannel 1: Yeah. Yeah. I see. I see. So\n\nChannel 0: Yep.\n\nChannel 1: that just to make sure the number is is, like, a 17¢.\n\nChannel 0: Correct. Yeah.\n\nChannel 1: Okay. Because 0.017, it look like it's not 17, maybe.\n\nChannel 0: Yeah.\n\nChannel 1: I don't\n\nChannel 0: That's\n\nChannel 1: know.\n\nChannel 0: 17¢.\n\nChannel 1: Okay.\n\nChannel 0: Sorry. Sorry. No. 1.7. It's 1.7¢.\n\nChannel 1: Yes. So that's why I wanna clear it. So 1.7¢.\n\nChannel 0: Yeah. And 3.5. Correct. Yeah.\n\nChannel 1: Okay. Okay.\n\nChannel 0: Yeah. Yeah. Cool.\n\nChannel 1: Because 17¢ is, like, expensive. That's\n\nChannel 0: No.\n\nChannel 1: why\n\nChannel 0: Of course.\n\nChannel 1: I\n\nChannel 0: Yeah. Of\n\nChannel 1: yeah.\n\nChannel 0: course. No. It's\n\nChannel 1: So\n\nChannel 0: definitely\n\nChannel 1: 1.7¢.\n\nChannel 0: one one point 7.\n\nChannel 1: Yeah. That that's good. Yeah. That's that's that's is alright. Also good pricing.\n\nAnd also yeah. So this one, because\n\nChannel 0: Yep.\n\nChannel 1: some of the customer would like pay as you go.\n\nChannel 0: Yep. So\n\nChannel 1: So because they're not making a lot of outgoing calls, mostly incoming calls. So incoming call always is free. It doesn't matter. But\n\nChannel 0: incoming\n\nChannel 1: like outgoing calls mostly, they they they charge for outgoing call.\n\nChannel 0: incoming to geo is free, incoming to 1300, 1800. That's a different story. That's down on the list later.\n\nChannel 1: Yeah. Yeah. 1 definitely. 1300 number incoming, there is a charge on, which\n\nChannel 0: Correct.\n\nChannel 1: is you already I think I see there is a geographic to so you could verify no. I think\n\nChannel 0: So it's 3.5¢ for termination.\n\nChannel 1: 3.5 for, like, calling from the land mobile. Yes. For 800. Yeah. So\n\nChannel 0: Yeah.\n\nChannel 1: it's okay.\n\nChannel 0: So\n\nChannel 1: And\n\nChannel 0: sorry.\n\nChannel 1: for landline, is it\n\nChannel 0: The inbound origination or mobile sorry. Let's start again. Inbound origination only is 3 and a half cents. Doesn't matter where it's coming from. Doesn't matter if you're calling 1300\n\nChannel 1: Yes.\n\nChannel 0: or 18800. We're gonna blend the rate.\n\nChannel 1: Okay.\n\nChannel 0: But before we\n\nChannel 1: Mhmm.\n\nChannel 0: get to that, let's make sure the rest of the stuff is you understand. So we got the 3 and 35¢ the hosted did in Australia, 75¢ for New Zealand did. Mobile service numbers of $6 per month, $25 to activate, $1,306 or $1,806 a month and $75 activation or porting fee.\n\nChannel 1: K. Good. Just\n\nChannel 0: Sorry. The I've got a I made one thing we need to talk about. Sorry. The one the 13 number porting and activation, that should be pay as you go. Sorry.\n\nSorry. Price on a price on a agreement. So\n\nChannel 1: Yeah. It\n\nChannel 0: does\n\nChannel 1: said\n\nChannel 0: that change\n\nChannel 1: yeah. I know. This one is, like, at\n\nChannel 0: the\n\nChannel 1: 70\n\nChannel 0: yeah.\n\nChannel 1: $5, you say. Yes. One payment. Oh.\n\nChannel 0: Yeah. Well, the the 13 number porting, it's actually pay on a price on a application because the\n\nChannel 1: Okay.\n\nChannel 0: 13 number is a special number for government.\n\nChannel 1: Oh, yes.\n\nChannel 0: It's\n\nChannel 1: 13\n\nChannel 0: a little\n\nChannel 1: number\n\nChannel 0: bit\n\nChannel 1: is\n\nChannel 0: busy.\n\nChannel 1: a special number. Like, you need to apply for application\n\nChannel 0: Yeah.\n\nChannel 1: and\n\nChannel 0: Yeah.\n\nChannel 1: get\n\nChannel 0: It's\n\nChannel 1: it like\n\nChannel 0: gonna\n\nChannel 1: a different.\n\nChannel 0: it's\n\nChannel 1: There's a\n\nChannel 0: gonna\n\nChannel 1: like\n\nChannel 0: be\n\nChannel 1: a\n\nChannel 0: around,\n\nChannel 1: different type of number.\n\nChannel 0: yeah,\n\nChannel 1: Yes?\n\nChannel 0: it's gonna be around $800 a month in a twelve month contract. So, yeah, something like that. But don't worry. You you won't do many of them. So\n\nChannel 1: Yeah.\n\nChannel 0: yeah.\n\nChannel 1: No. We're not here. This I'm aware of this one. There is like a fixed in the pricing for the $1,300 number. One sorry.\n\n$1.03 number. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Different different\n\nChannel 0: Alright.\n\nChannel 1: number.\n\nChannel 0: So don't worry about the $1.03 for now. And then\n\nChannel 1: Yeah.\n\nChannel 0: when you get to section 38 to 43, which talks about the air route of the number management system platform\n\nChannel 1: Yes.\n\nChannel 0: specific pricing, I mean, we have an inbound platform that handles all the routing that can do state based routing, geographic routing, postcode routing, everything. Alright? But the way it's charged is 4¢, 6¢, 8¢, 3¢, 5¢, 7¢, and it depends on what application. So if you're looking to terminate a call with the platform, it's 4¢. If you're looking to terminate a call to a fixed number where it's coming from a mobile or a landline at 6¢, and but the last one is if you're terminating to a mobile coming from fixed or mobile inbound, it's 8¢.\n\nI don't know if you're gonna use that platform or not, but the price is there. We could talk about it later.\n\nChannel 1: Yeah. Okay. That's good. That's good. That's good.\n\nChannel 0: And\n\nChannel 1: And\n\nChannel 0: the rest\n\nChannel 1: work\n\nChannel 0: is pretty standard as well.\n\nChannel 1: yeah. And the working also. There is a for working\n\nChannel 0: Yep. So I\n\nChannel 1: with service.\n\nChannel 0: just gotta send you an email on the the unlimited plans for SIP trunking and also for the cloud phone system.\n\nChannel 1: Good. And that one is good. Good. And that one is good. All this information, I got it.\n\nThat's good. So just one more question for the mobile service number hosting,\n\nChannel 0: Yep.\n\nChannel 1: mobile service number.\n\nChannel 0: Mhmm.\n\nChannel 1: So this mobile service for incoming call. Yes?\n\nChannel 0: Incoming, outgoing. You can even add SMS to it as well, so you can send and receive SMS. If you use our cloud phone system, you can do two way SMS on it as well with the RingoTo app. So there's a few things you can do on it.\n\nChannel 1: Yeah. But this one will will charge accordingly to the number. Yes? The calls. Yes?\n\nChannel 0: Charge accordingly to the to\n\nChannel 1: Calls\n\nChannel 0: the\n\nChannel 1: like\n\nChannel 0: Kohl's.\n\nChannel 1: so if you if you if you make a mobile number, like, send SMS, would the charge that could depend how many SMS how much how many SMS you're gonna send or how much you I think there is a yeah. Like a yes. So we're gonna charge it. I could just it depends on the SMS you we sent. Yes?\n\nChannel 0: Yeah. So there's no unlimited SMS. SMSes are usually 3.8¢ at the bottom for outbound\n\nChannel 1: Yes.\n\nChannel 0: SMS.\n\nChannel 1: I can see this one. Yeah.\n\nChannel 0: That's\n\nChannel 1: Up to\n\nChannel 0: just\n\nChannel 1: 500,000, there's a 3.8\n\nChannel 0: correct. Yeah.\n\nChannel 1: up to from from 500 to 1,000,000, this number.\n\nChannel 0: Yeah.\n\nChannel 1: Yes.\n\nChannel 0: That that's\n\nChannel 1: Beautiful.\n\nChannel 0: a total for a month as well. So if you if you do less than half a million SMS a month, it's 3.8¢.\n\nChannel 1: Yeah. Yeah. Okay.\n\nChannel 0: And\n\nChannel 1: Good.\n\nChannel 0: then if you wanna make phone calls out of a mobile service number, it's pay as you go. But unless, you know, you get an unlimited trunk or you get an unlimited cloud phone system extension, then you put the mobile service number in as well. So there's there's there's many options that you can do. So it just works. You just need to work out what you're doing so then we can price it properly.\n\nChannel 1: Yeah. So the difference between the mobile service and the landline is that, like, a mobile numb number hosting will be $6 extra charge.\n\nChannel 0: Yeah. That's\n\nChannel 1: 6\n\nChannel 0: it.\n\nChannel 1: dollar charge for the number. But the price, like, making a call is the same price.\n\nChannel 0: Correct. Yeah. So hosting a bid in Australia is 35¢. Hosting a mobile service number in Australia is $6\n\nChannel 1: Yeah. It's\n\nChannel 0: a month.\n\nChannel 1: okay. Yeah. I'm up. Yes. It's everything.\n\nYeah. You cleared it. Very clear\n\nChannel 0: Yep.\n\nChannel 1: here. I can't\n\nChannel 0: Yep.\n\nChannel 1: see that.\n\nChannel 0: Okay. Cool.\n\nChannel 1: Okay.\n\nChannel 0: So if that's\n\nChannel 1: The\n\nChannel 0: good,\n\nChannel 1: same\n\nChannel 0: then\n\nChannel 1: Yeah.\n\nChannel 0: I just\n\nChannel 1: That's\n\nChannel 0: gotta do the paperwork, send it to you. And then the only other thing is I need to set a time and go through some of the portal stuff with you, maybe next week because it's we're waiting to get a new upgrade to the portal next week. So I'll show you the new stuff. Probably be easier. And then you can create your SIP trunks, and you can do testing and everything else.\n\nChannel 1: Okay.\n\nChannel 0: I think\n\nChannel 1: No\n\nChannel 0: that\n\nChannel 1: problem.\n\nChannel 0: will be the plan. So let me work on the paperwork today. Let me send that to\n\nChannel 1: Yes.\n\nChannel 0: you after lunch, and then you can review it on the weekend. Send me the signed copies back. I'll create an account for you next week, then you can jump in, have a play around, have a look at things. When's the end of the month? We've got a week here.\n\nSo we got\n\nChannel 1: Yeah.\n\nChannel 0: time.\n\nChannel 1: But like at the end\n\nChannel 0: That's\n\nChannel 1: of the\n\nChannel 0: the next\n\nChannel 1: week\n\nChannel 0: week. Okay. Perfect. So that that should be fine. And then what we'll do is what was the name of that end customer that's moving away from Teknetics\n\nChannel 1: it's\n\nChannel 0: to\n\nChannel 1: called\n\nChannel 0: you?\n\nChannel 1: CreateHealth.\n\nChannel 0: Greer Health. Okay. So that's confirmed. Okay. Alright.\n\nUnderstand. Okay.\n\nChannel 1: They have nearly 108 DID number for\n\nChannel 0: Yeah.\n\nChannel 1: you.\n\nChannel 0: So you're looking after their managed services or something?\n\nChannel 1: Yes. Yes.\n\nChannel 0: And then now you also will be looking after their phone systems as well called\n\nChannel 1: Yes.\n\nChannel 0: the the SIP trunks and stuff\n\nChannel 1: Yes.\n\nChannel 0: like that.\n\nChannel 1: Yeah.\n\nChannel 0: Okay.\n\nChannel 1: So, like, yeah. So send me the limit. So if it's if it's your limit, it's okay. All good. What I'm gonna do, I'm gonna like it start, like, the new customer, like, on all for some of the older customer there.\n\nI'll have you from Telstra, TV, like, TVG. I'm\n\nChannel 0: Yes.\n\nChannel 1: gonna move him accordingly to you guys.\n\nChannel 0: Okay. Perfect. So question for you. I can create your account now so you can\n\nChannel 1: Uh-huh.\n\nChannel 0: get started just to play around with testing and everything else like that.\n\nChannel 1: Uh-huh.\n\nChannel 0: I'll give you some trial numbers from, like, o o three Melbourne so that\n\nChannel 1: Yes.\n\nChannel 0: they're in the portal so you can understand how that works in place. So let me do that, and I'll give you a send you an email once it's all done.\n\nChannel 1: All good.\n\nChannel 0: You can have early access to it as well so you can play over the weekend, of course.\n\nChannel 1: No.\n\nChannel 0: I think that'll be better so that you're familiar with it, then we'll catch up next week. We'll set up a meeting, and we'll go over some of the portal stuff together on how to do stuff. But to have a play with it, you get stuck, feel free to give me a phone call, text message, email, and I'll I'll help you out if you get stuck\n\nChannel 1: No.\n\nChannel 0: anywhere.\n\nChannel 1: No worries. Thank you. I really appreciate your time. And please don't forget to send me the unlimited plan so I can also check it. And alright?\n\nChannel 0: Yeah. Let me do that after. I wanna\n\nChannel 1: No.\n\nChannel 0: get\n\nChannel 1: No\n\nChannel 0: the paperwork to you first, and I wanna create your account now so you can play it first. And then I'll send you the system will send you an email to reset your password so you can log in as well.\n\nChannel 1: worries.\n\nChannel 0: Let's do that now.\n\nChannel 1: Really appreciate it.\n\nChannel 0: Alright.\n\nChannel 1: Thank you very\n\nChannel 0: Well,\n\nChannel 1: much, sir.\n\nChannel 0: thanks,\n\nChannel 1: Thank\n\nChannel 0: Abdul.\n\nChannel 1: you very much.\n\nChannel 0: Speak\n\nChannel 1: Thanks\n\nChannel 0: to\n\nChannel 1: a\n\nChannel 0: you soon again. Alright.\n\nChannel 1: lot.\n\nChannel 0: Thank you. Alright. Bye.\n\nChannel 1: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.96,"end":1.46,"sentiment":"neutral","sentiment_score":0.04330889880657196}],"sentiment":"neutral","sentiment_score":0.04330889880657196,"channel":0,"num_words":1,"start":0.96,"end":1.46},{"sentences":[{"text":"Hi, Finn.","start":2.1599998,"end":2.56,"sentiment":"neutral","sentiment_score":0.15535001456737518},{"text":"How are you?","start":2.56,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.21477656066417694}],"sentiment":"neutral","sentiment_score":0.19100594222545625,"channel":1,"num_words":5,"start":2.1599998,"end":3.3799999},{"sentences":[{"text":"Hi.","start":3.4399998,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.1946096420288086},{"text":"How are you going?","start":3.6799998,"end":4.5,"sentiment":"neutral","sentiment_score":0.22907188162207603}],"sentiment":"neutral","sentiment_score":0.22217943370342255,"channel":0,"num_words":5,"start":3.4399998,"end":4.5},{"sentences":[{"text":"Good.","start":4.96,"end":5.3599997,"sentiment":"positive","sentiment_score":0.6975322961807251},{"text":"Good.","start":5.3599997,"end":5.8599997,"sentiment":"positive","sentiment_score":0.583890438079834},{"text":"So you send me an email to get","start":6.3999996,"end":10.5,"sentiment":"neutral","sentiment_score":0.12632248224690557}],"sentiment":"neutral","sentiment_score":0.22920025922358037,"channel":1,"num_words":10,"start":4.96,"end":10.5},{"sentences":[{"text":"Yeah.","start":10.0,"end":10.5,"sentiment":"neutral","sentiment_score":0.054979387670755386},{"text":"Let's have a look at that together.","start":10.8,"end":12.4,"sentiment":"neutral","sentiment_score":0.11139206694705146},{"text":"I'll go through some of the pricing with you so you can understand what how we do it here.","start":12.4,"end":17.235,"sentiment":"neutral","sentiment_score":0.08995771761003293},{"text":"Alright.","start":18.814999,"end":19.295,"sentiment":"neutral","sentiment_score":0.044968120753765106},{"text":"Can you","start":19.295,"end":19.695,"sentiment":"neutral","sentiment_score":0.030053261667490005}],"sentiment":"neutral","sentiment_score":0.08829983783264955,"channel":0,"num_words":30,"start":10.0,"end":19.695},{"sentences":[{"text":"Okay.","start":19.695,"end":20.195,"sentiment":"neutral","sentiment_score":0.036964282393455505}],"sentiment":"neutral","sentiment_score":0.036964282393455505,"channel":1,"num_words":1,"start":19.695,"end":20.195},{"sentences":[{"text":"open up that spreadsheet, please?","start":19.695,"end":21.795,"sentiment":"neutral","sentiment_score":0.03519388735294342}],"sentiment":"neutral","sentiment_score":0.03519388735294342,"channel":0,"num_words":5,"start":19.695,"end":21.795},{"sentences":[{"text":"Yes.","start":21.775002,"end":22.175,"sentiment":"neutral","sentiment_score":0.06162795424461365},{"text":"Yes.","start":22.175,"end":22.494999,"sentiment":"neutral","sentiment_score":0.06240826100111008},{"text":"I open it.","start":22.494999,"end":23.475,"sentiment":"neutral","sentiment_score":0.06156083568930626}],"sentiment":"neutral","sentiment_score":0.0617437444627285,"channel":1,"num_words":5,"start":21.775002,"end":23.475},{"sentences":[{"text":"Alright.","start":23.615,"end":24.115,"sentiment":"neutral","sentiment_score":0.08120745420455933},{"text":"Let's have a look at some of these prices so that you understand what are the rates and how they work.","start":24.654999,"end":30.755,"sentiment":"neutral","sentiment_score":0.07780036773710024}],"sentiment":"neutral","sentiment_score":0.07795523530380292,"channel":0,"num_words":22,"start":23.615,"end":30.755},{"sentences":[{"text":"Okay.","start":31.509998,"end":32.01,"sentiment":"neutral","sentiment_score":0.03751927614212036}],"sentiment":"neutral","sentiment_score":0.03751927614212036,"channel":1,"num_words":1,"start":31.509998,"end":32.01},{"sentences":[{"text":"So does anything sort of jump out that you're not sure of?","start":32.28,"end":35.16,"sentiment":"neutral","sentiment_score":0.013109223684296012},{"text":"Everything's sort of straightforward?","start":35.16,"end":36.46,"sentiment":"neutral","sentiment_score":0.08621492609381676}],"sentiment":"neutral","sentiment_score":0.0313856492866762,"channel":0,"num_words":16,"start":32.28,"end":36.46},{"sentences":[{"text":"Okay.","start":39.955,"end":40.455,"sentiment":"neutral","sentiment_score":0.031660325825214386},{"text":"So just one question.","start":42.115,"end":45.415,"sentiment":"neutral","sentiment_score":0.025968676898628473},{"text":"How so they when when these people like so if you wanna put a plan or something, so we have to make the 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good.","start":720.88,"end":721.62,"sentiment":"positive","sentiment_score":0.5218245983123779}],"sentiment":"positive","sentiment_score":0.5218245983123779,"channel":1,"num_words":2,"start":720.88,"end":721.62},{"sentences":[{"text":"You can have early access to it as well so you can play over the weekend, of course.","start":721.485,"end":725.1,"sentiment":"positive","sentiment_score":0.4434255643023385}],"sentiment":"positive","sentiment_score":0.4434255643023385,"channel":0,"num_words":18,"start":721.485,"end":725.1},{"sentences":[{"text":"No.","start":725.92004,"end":726.42004,"sentiment":"neutral","sentiment_score":0.06307592242956161}],"sentiment":"neutral","sentiment_score":0.06307592242956161,"channel":1,"num_words":1,"start":725.92004,"end":726.42004},{"sentences":[{"text":"I think that'll be better so that you're familiar with it, then we'll catch up next week.","start":726.62,"end":730.13995,"sentiment":"neutral","sentiment_score":0.05448748960214503},{"text":"We'll set up a meeting, and we'll go over some of the portal stuff together on how to do stuff.","start":730.13995,"end":735.51996,"sentiment":"neutral","sentiment_score":0.12112264893949032},{"text":"But to have a play with it, you get stuck, feel free to give me a phone call, text message, email, and I'll I'll help you out if you get stuck","start":735.66,"end":742.665,"sentiment":"neutral","sentiment_score":0.07091416088083098}],"sentiment":"neutral","sentiment_score":0.08157469543135341,"channel":0,"num_words":68,"start":726.62,"end":742.665},{"sentences":[{"text":"No.","start":742.625,"end":743.125,"sentiment":"neutral","sentiment_score":-0.003165772184729576}],"sentiment":"neutral","sentiment_score":-0.003165772184729576,"channel":1,"num_words":1,"start":742.625,"end":743.125},{"sentences":[{"text":"anywhere.","start":742.665,"end":743.165,"sentiment":"neutral","sentiment_score":0.013409876264631748}],"sentiment":"neutral","sentiment_score":0.013409876264631748,"channel":0,"num_words":1,"start":742.665,"end":743.165},{"sentences":[{"text":"No worries.","start":744.27997,"end":744.92,"sentiment":"neutral","sentiment_score":0.14241770654916763},{"text":"Thank you.","start":744.92,"end":745.31995,"sentiment":"positive","sentiment_score":0.45099006593227386},{"text":"I really appreciate your time.","start":745.31995,"end":746.68,"sentiment":"positive","sentiment_score":0.5671065807342529},{"text":"And please don't forget to send me the unlimited plan so I can also check it.","start":746.68,"end":751.24,"sentiment":"neutral","sentiment_score":0.2698105154559016},{"text":"And alright?","start":751.24,"end":752.62,"sentiment":"neutral","sentiment_score":0.12250778451561928}],"sentiment":"neutral","sentiment_score":0.3179382320355486,"channel":1,"num_words":27,"start":744.27997,"end":752.62},{"sentences":[{"text":"Yeah.","start":752.825,"end":752.985,"sentiment":"neutral","sentiment_score":0.1132890209555626},{"text":"Let me do that after.","start":752.985,"end":754.285,"sentiment":"neutral","sentiment_score":0.10826697647571563},{"text":"I wanna","start":754.68,"end":755.34,"sentiment":"neutral","sentiment_score":0.06136289797723293}],"sentiment":"neutral","sentiment_score":0.09716871241107583,"channel":0,"num_words":8,"start":752.825,"end":755.34},{"sentences":[{"text":"No.","start":755.0,"end":755.5,"sentiment":"neutral","sentiment_score":0.03519615903496742}],"sentiment":"neutral","sentiment_score":0.03519615903496742,"channel":1,"num_words":1,"start":755.0,"end":755.5},{"sentences":[{"text":"get","start":755.4,"end":755.64,"sentiment":"neutral","sentiment_score":0.04325792193412781}],"sentiment":"neutral","sentiment_score":0.04325792193412781,"channel":0,"num_words":1,"start":755.4,"end":755.64},{"sentences":[{"text":"No","start":755.565,"end":756.065,"sentiment":"neutral","sentiment_score":0.02671618014574051}],"sentiment":"neutral","sentiment_score":0.02671618014574051,"channel":1,"num_words":1,"start":755.565,"end":756.065},{"sentences":[{"text":"the paperwork to you first, and I wanna create your account now so you can play it first.","start":755.64,"end":759.74,"sentiment":"neutral","sentiment_score":0.1251891917652554},{"text":"And then I'll send you the system will send you an email to reset your password so you can log in as well.","start":759.96,"end":766.44,"sentiment":"neutral","sentiment_score":0.11255127126755922}],"sentiment":"neutral","sentiment_score":0.1180996266080112,"channel":0,"num_words":41,"start":755.64,"end":766.44},{"sentences":[{"text":"worries.","start":766.125,"end":766.625,"sentiment":"neutral","sentiment_score":0.07741766422986984}],"sentiment":"neutral","sentiment_score":0.07741766422986984,"channel":1,"num_words":1,"start":766.125,"end":766.625},{"sentences":[{"text":"Let's do that now.","start":766.44,"end":767.66,"sentiment":"neutral","sentiment_score":0.1749422624707222}],"sentiment":"neutral","sentiment_score":0.1749422624707222,"channel":0,"num_words":4,"start":766.44,"end":767.66},{"sentences":[{"text":"Really appreciate it.","start":768.125,"end":769.005,"sentiment":"positive","sentiment_score":0.5586482485135397}],"sentiment":"positive","sentiment_score":0.5586482485135397,"channel":1,"num_words":3,"start":768.125,"end":769.005},{"sentences":[{"text":"Alright.","start":769.0,"end":769.41895,"sentiment":"neutral","sentiment_score":0.3290766179561615}],"sentiment":"neutral","sentiment_score":0.3290766179561615,"channel":0,"num_words":1,"start":769.0,"end":769.41895},{"sentences":[{"text":"Thank you very","start":769.005,"end":769.565,"sentiment":"positive","sentiment_score":0.5069073339303335}],"sentiment":"positive","sentiment_score":0.5069073339303335,"channel":1,"num_words":3,"start":769.005,"end":769.565},{"sentences":[{"text":"Well,","start":769.49896,"end":769.73895,"sentiment":"positive","sentiment_score":0.47393494844436646}],"sentiment":"positive","sentiment_score":0.47393494844436646,"channel":0,"num_words":1,"start":769.49896,"end":769.73895},{"sentences":[{"text":"much, sir.","start":769.565,"end":769.965,"sentiment":"positive","sentiment_score":0.42783594131469727}],"sentiment":"positive","sentiment_score":0.42783594131469727,"channel":1,"num_words":2,"start":769.565,"end":769.965},{"sentences":[{"text":"thanks,","start":769.73895,"end":769.97894,"sentiment":"positive","sentiment_score":0.5731666088104248}],"sentiment":"positive","sentiment_score":0.5731666088104248,"channel":0,"num_words":1,"start":769.73895,"end":769.97894},{"sentences":[{"text":"Thank","start":769.965,"end":770.125,"sentiment":"positive","sentiment_score":0.7008090615272522}],"sentiment":"positive","sentiment_score":0.7008090615272522,"channel":1,"num_words":1,"start":769.965,"end":770.125},{"sentences":[{"text":"Abdul.","start":769.97894,"end":770.47894,"sentiment":"positive","sentiment_score":0.6441053748130798}],"sentiment":"positive","sentiment_score":0.6441053748130798,"channel":0,"num_words":1,"start":769.97894,"end":770.47894},{"sentences":[{"text":"you very 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soon again.","start":771.3389,"end":771.8989,"sentiment":"positive","sentiment_score":0.5033906698226929},{"text":"Alright.","start":771.8989,"end":772.21893,"sentiment":"positive","sentiment_score":0.35592198371887207}],"sentiment":"positive","sentiment_score":0.46652349829673767,"channel":0,"num_words":4,"start":771.3389,"end":772.21893},{"sentences":[{"text":"lot.","start":772.03894,"end":772.53894,"sentiment":"positive","sentiment_score":0.4942093789577484}],"sentiment":"positive","sentiment_score":0.4942093789577484,"channel":1,"num_words":1,"start":772.03894,"end":772.53894},{"sentences":[{"text":"Thank you.","start":772.21893,"end":772.53894,"sentiment":"positive","sentiment_score":0.6782442927360535},{"text":"Alright.","start":772.53894,"end":772.85895,"sentiment":"neutral","sentiment_score":0.32515984773635864},{"text":"Bye.","start":772.85895,"end":773.35895,"sentiment":"neutral","sentiment_score":0.2551562786102295}],"sentiment":"positive","sentiment_score":0.48420117795467377,"channel":0,"num_words":4,"start":772.21893,"end":773.35895},{"sentences":[{"text":"Bye bye.","start":773.71893,"end":774.46893,"sentiment":"neutral","sentiment_score":0.006794951856136336}],"sentiment":"neutral","sentiment_score":0.006794951856136336,"channel":1,"num_words":2,"start":773.71893,"end":774.46893}]},"summary":{"result":"success","short":"The customer and representative discuss pricing and unlimited plans, including local or national plans and porting and activation. They also discuss pricing for inbound and outbound calls, emphasizing the importance of filling out paperwork and setting a time for a portal session. The agent explains the pricing for incoming and outgoing calls, including fees for inbound and outbound calls, and sends a trial number and password reset email. The agent also reminds the customer to send unlimited plan paperwork and sends an email to reset their password."},"intents":{"segments":[{"text":"I'll go through some of the pricing with you so you can understand what how we do it here. Alright. Can you open Okay. up that spreadsheet, please? Yes. Yes. I open it. Alright. Let's have a look at some of these prices so that you understand what are the rates and how they work. Okay.","start_word":29,"end_word":84,"intents":[{"intent":"Evaluate pricing options","confidence_score":0.0018935897}]},{"text":"as you go, which is like a so local phone, is this 17<unk>?","start_word":332,"end_word":344,"intents":[{"intent":"Confirm phone number","confidence_score":0.0636469}]},{"text":"as you go, which is like a so local phone, is this 17<unk>? Mhmm.","start_word":332,"end_word":345,"intents":[{"intent":"Clarify phone number","confidence_score":0.26160446},{"intent":"Clarify phone charges","confidence_score":0.0024192466}]},{"text":"that just to make sure the number is is, like, a 17<unk>. Correct. Yeah.","start_word":384,"end_word":397,"intents":[{"intent":"Clarify number","confidence_score":0.38189897},{"intent":"Clarify number","confidence_score":0.49421796},{"intent":"Clarify number","confidence_score":0.46826848},{"intent":"Clarify number","confidence_score":0.42217022},{"intent":"Clarify number","confidence_score":0.38837692}]},{"text":"Because 17<unk> is, like, expensive. That's No.","start_word":441,"end_word":447,"intents":[{"intent":"Explain pricing","confidence_score":0.0029914875}]},{"text":"So So because they're not making a lot of outgoing calls, mostly incoming calls. So incoming call always is free. It doesn't matter. But incoming like outgoing calls mostly, they they they charge for outgoing call. incoming to geo is free, incoming to 1300, 1800.","start_word":497,"end_word":541,"intents":[{"intent":"Clarify incoming calls","confidence_score":0.098235615}]},{"text":"is you already I think I see there is a geographic to so you could verify no.","start_word":566,"end_word":582,"intents":[{"intent":"Verify location","confidence_score":0.13557924}]},{"text":"We're gonna blend the rate. Okay.","start_word":646,"end_word":651,"intents":[{"intent":"Verify rate","confidence_score":0.00080699945}]},{"text":"If you use our cloud phone system, you can do two way SMS on it as well with the RingoTo app. So there's a few things you can do on it. Yeah. But this one will will charge accordingly to the number. Yes? The calls.","start_word":1178,"end_word":1222,"intents":[{"intent":"Assist phone callers","confidence_score":3.3065643e-7}]},{"text":"And then the only other thing is I need to set a time and go through some of the portal stuff with you, maybe next week because it's we're waiting to get a new upgrade to the portal next week.","start_word":1553,"end_word":1592,"intents":[{"intent":"Show portal upgrades","confidence_score":0.003442093}]},{"text":"I can create your account now so you can Uh-huh. get started just to play around with testing and everything else like that. Uh-huh.","start_word":1865,"end_word":1888,"intents":[{"intent":"Create account","confidence_score":0.63601804}]},{"text":"We'll set up a meeting, and we'll go over some of the portal stuff together on how to do stuff.","start_word":1973,"end_word":1992,"intents":[{"intent":"Set up meeting","confidence_score":0.5648048}]},{"text":"And then I'll send you the system will send you an email to reset your password so you can log in as well. worries.","start_word":2082,"end_word":2105,"intents":[{"intent":"Reset password","confidence_score":0.6068582}]}]},"sentiments":{"segments":[{"text":"Hello? Hi, Finn. How are you? Hi. How are you going?","start_word":0,"end_word":10,"sentiment":"neutral","sentiment_score":0.18725083768367767},{"text":"Good. Good.","start_word":11,"end_word":12,"sentiment":"positive","sentiment_score":0.6407113671302795},{"text":"So you send me an email to Yeah. get Let's have a look at that together. I'll go through some of the pricing with you so you can understand what how we do it here. Alright. Can you open Okay. up that spreadsheet, please? Yes. Yes. I open it. Alright. Let's have a look at some of these prices so that you understand what are the rates and how they work. Okay. So does anything sort of jump out that you're not sure of? Everything's sort of straightforward? Okay. So just one question. How so they when when these people like so if you wanna put a plan or something, so we have to make the plan. Yes? Correct. Yes. So if we wanna do unlimited plan, so we have to calculate it ourselves. There is another way. There's also we can offer unlimited SIP trunks and unlimited MS Teams calling and unlimited cloud phone system as well. Is that an option Yes. you you wanna use? Yes, please. Okay. Alright. That's fine. I need to send a separate email regarding unlimited plans. I can tell you from the top of my head. One second. Let me just find out what the latest unlimited plans are. One sec. Alright. So they're around $14 x GST per month. We will include calls for AU fixed, AU mobile only. And if you want the softphone, it's an extra $1 x x GST per month, so it becomes $15 Mhmm. and cost to $1.03 $1,300 on top. So for your one, it's an extra for the 25<unk> for those calls on time. Yep. Okay. Okay. So you you able to send me this detail also? Yeah. I'll do it after the phone call. Yes.","start_word":13,"end_word":304,"sentiment":"neutral","sentiment_score":0.06176350638270378},{"text":"So that one good.","start_word":305,"end_word":308,"sentiment":"positive","sentiment_score":0.35741791129112244},{"text":"So this one we say that for that one, this is bay as you go. You send Correct. me all. Correct. So bay Yeah. as you go, which is like a so local phone, is this 17<unk>? Mhmm. Local, national, or fixed is 17<unk> ex GST per minute. Mobile is 3.5<unk>. Untimed one three hundred, one three calls are 25<unk> x GST per call. Everything's x GST. Yeah. Yeah. Yeah. I see. I see. So Yep. that just to make sure the number is is, like, a 17<unk>. Correct. Yeah. Okay. Because 0.017, it look like it's not 17, maybe. Yeah. I don't That's know. 17<unk>. Okay. Sorry. Sorry. No. 1.7. It's 1.7<unk>. Yes. So that's why I wanna clear it. So 1.7<unk>. Yeah. And 3.5. Correct. Yeah. Okay. Okay. Yeah. Yeah. Cool. Because 17<unk> is, like, expensive. That's No. why Of course. I Yeah. Of yeah. course. No. It's So definitely 1.7<unk>. one one point 7. Yeah.","start_word":309,"end_word":477,"sentiment":"neutral","sentiment_score":0.00831515286889302},{"text":"That that's good. Yeah. That's that's that's is alright. Also good pricing.","start_word":477,"end_word":490,"sentiment":"positive","sentiment_score":0.3874780237674713},{"text":"And also yeah. So this one, because Yep. some of the customer would like pay as you go. Yep. So So because they're not making a lot of outgoing calls, mostly incoming calls. So incoming call always is free. It doesn't matter. But incoming like outgoing calls mostly, they they they charge for outgoing call. incoming to geo is free, incoming to 1300, 1800. That's a different story. That's down on the list later. Yeah. Yeah. 1 definitely. 1300 number incoming, there is a charge on, which Correct. is you already I think I see there is a geographic to so you could verify no. I think So it's 3.5<unk> for termination. 3.5 for, like, calling from the land mobile. Yes. For 800. Yeah. So Yeah. it's okay. So And sorry. for landline, is it The inbound origination or mobile sorry. Let's start again. Inbound origination only is 3 and a half cents. Doesn't matter where it's coming from. Doesn't matter if you're calling 1300 Yes. or 18800. We're gonna blend the rate. Okay. But before we Mhmm. get to that, let's make sure the rest of the stuff is you understand. So we got the 3 and 35<unk> the hosted did in Australia, 75<unk> for New Zealand did. Mobile service numbers of $6 per month, $25 to activate, $1,306 or $1,806 a month and $75 activation or porting fee. K. Good. Just Sorry. The I've got a I made one thing we need to talk about. Sorry. The one the 13 number porting and activation, that should be pay as you go. Sorry. Sorry. Price on a price on a agreement. So Yeah. It does said that change yeah. I know. This one is, like, at the 70 yeah. $5, you say. Yes. One payment. Oh. Yeah. Well, the the 13 number porting, it's actually pay on a price on a application because the Okay. 13 number is a special number for government. Oh, yes. It's 13 a little number bit is busy. a special number. Like, you need to apply for application Yeah. and Yeah. get It's it like gonna a different. it's There's a gonna like be a around, different type of number. yeah, Yes? it's gonna be around $800 a month in a twelve month contract. So, yeah, something like that. But don't worry. You you won't do many of them. So Yeah. yeah. No. We're not here. This I'm aware of this one. There is like a fixed in the pricing for the $1,300 number. One sorry. $1.03 number. Yeah. Yeah. Different different Alright. number. So don't worry about the $1.03 for now. And then Yeah. when you get to section 38 to 43, which talks about the air route of the number management system platform Yes. specific pricing, I mean, we have an inbound platform that handles all the routing that can do state based routing, geographic routing, postcode routing, everything. Alright? But the way it's charged is 4<unk>, 6<unk>, 8<unk>, 3<unk>, 5<unk>, 7<unk>, and it depends on what application. So if you're looking to terminate a call with the platform, it's 4<unk>. If you're looking to terminate a call to a fixed number where it's coming from a mobile or a landline at 6<unk>, and but the last one is if you're terminating to a mobile coming from fixed or mobile inbound, it's 8<unk>. I don't know if you're gonna use that platform or not, but the price is there. We could talk about it later. Yeah. Okay.","start_word":491,"end_word":1074,"sentiment":"neutral","sentiment_score":-0.0035045190288905334},{"text":"That's good. That's good. That's good. And And the rest work is pretty standard as well.","start_word":1075,"end_word":1088,"sentiment":"positive","sentiment_score":0.5641593933105469},{"text":"yeah. And the working also. There is a for working Yep. So I with service. just gotta send you an email on the the unlimited plans for SIP trunking and also for the cloud phone system.","start_word":1089,"end_word":1125,"sentiment":"neutral","sentiment_score":0.10455457121133804},{"text":"Good. And that one is good. Good. And that one is good. All this information, I got it. That's good.","start_word":1125,"end_word":1147,"sentiment":"positive","sentiment_score":0.572223961353302},{"text":"So just one more question for the mobile service number hosting, Yep. mobile service number. Mhmm. So this mobile service for incoming call. Yes? Incoming, outgoing. You can even add SMS to it as well, so you can send and receive SMS. If you use our cloud phone system, you can do two way SMS on it as well with the RingoTo app. So there's a few things you can do on it. Yeah. But this one will will charge accordingly to the number. Yes? The calls. Yes? Charge accordingly to the to Calls the like Kohl's. so if you if you if you make a mobile number, like, send SMS, would the charge that could depend how many SMS how much how many SMS you're gonna send or how much you I think there is a yeah. Like a yes. So we're gonna charge it. I could just it depends on the SMS you we sent. Yes? Yeah. So there's no unlimited SMS. SMSes are usually 3.8<unk> at the bottom for outbound Yes. SMS. I can see this one. Yeah. That's Up to just 500,000, there's a 3.8 correct. Yeah. up to from from 500 to 1,000,000, this number. Yeah. Yes.","start_word":1148,"end_word":1337,"sentiment":"neutral","sentiment_score":0.05400760599264973},{"text":"That that's Beautiful.","start_word":1338,"end_word":1340,"sentiment":"positive","sentiment_score":0.6557366847991943},{"text":"a total for a month as well. So if you if you do less than half a million SMS a month, it's 3.8<unk>. Yeah. Yeah. Okay. And then Good. if you wanna make phone calls out of a mobile service number, it's pay as you go. But unless, you know, you get an unlimited trunk or you get an unlimited cloud phone system extension, then you put the mobile service number in as well. So there's there's there's many options that you can do. So it just works. You just need to work out what you're doing so then we can price it properly. Yeah. So the difference between the mobile service and the landline is that, like, a mobile numb number hosting will be $6 extra charge. Yeah. That's 6 it. dollar charge for the number. But the price, like, making a call is the same price. Correct. Yeah. So hosting a bid in Australia is 35<unk>. Hosting a mobile service number in Australia is $6 Yeah. It's a month. okay. Yeah. I'm up. Yes. It's everything. Yeah. You cleared it. Very clear Yep. here. I can't Yep. see that. Okay. Cool. Okay. So if that's The good, same then Yeah. I just That's gotta do the paperwork, send it to you. And then the only other thing is I need to set a time and go through some of the portal stuff with you, maybe next week because it's we're waiting to get a new upgrade to the portal next week. So I'll show you the new stuff. Probably be easier. And then you can create your SIP trunks, and you can do testing and everything else. Okay. I think No that problem. will be the plan. So let me work on the paperwork today. Let me send that to Yes. you after lunch, and then you can review it on the weekend. Send me the signed copies back. I'll create an account for you next week, then you can jump in, have a play around, have a look at things. When's the end of the month? We've got a week here. So we got Yeah. time. But like at the end That's of the the next week week. Okay. Perfect. So that that should be fine. And then what we'll do is what was the name of that end customer that's moving away from Teknetics it's to called you? CreateHealth. Greer Health. Okay. So that's confirmed. Okay. Alright. Understand. Okay. They have nearly 108 DID number for Yeah. you. So you're looking after their managed services or something? Yes. Yes. And then now you also will be looking after their phone systems as well called Yes. the the SIP trunks and stuff Yes. like that. Yeah. Okay. So, like, yeah. So send me the limit. So if it's if it's your limit, it's okay.","start_word":1341,"end_word":1816,"sentiment":"neutral","sentiment_score":0.09390677660390608},{"text":"All good.","start_word":1817,"end_word":1818,"sentiment":"positive","sentiment_score":0.6177615523338318},{"text":"What I'm gonna do, I'm gonna like it start, like, the new customer, like, on all for some of the older customer there. I'll have you from Telstra, TV, like, TVG. I'm Yes. gonna move him accordingly to you guys. Okay.","start_word":1819,"end_word":1859,"sentiment":"neutral","sentiment_score":0.1560257524251938},{"text":"Perfect.","start_word":1860,"end_word":1860,"sentiment":"positive","sentiment_score":0.5052610635757446},{"text":"So question for you. I can create your account now so you can Uh-huh. get started just to play around with testing and everything else like that. Uh-huh. I'll give you some trial numbers from, like, o o three Melbourne so that Yes. they're in the portal so you can understand how that works in place. So let me do that, and I'll give you a send you an email once it's all done.","start_word":1861,"end_word":1934,"sentiment":"neutral","sentiment_score":0.1450589895248413},{"text":"All good. You can have early access to it as well so you can play over the weekend, of course.","start_word":1935,"end_word":1954,"sentiment":"positive","sentiment_score":0.4451804757118225},{"text":"No. I think that'll be better so that you're familiar with it, then we'll catch up next week. We'll set up a meeting, and we'll go over some of the portal stuff together on how to do stuff. But to have a play with it, you get stuck, feel free to give me a phone call, text message, email, and I'll I'll help you out if you get stuck No. anywhere. No worries.","start_word":1955,"end_word":2027,"sentiment":"neutral","sentiment_score":0.08059928566217422},{"text":"Thank you. I really appreciate your time.","start_word":2028,"end_word":2034,"sentiment":"positive","sentiment_score":0.5382331013679504},{"text":"And please don't forget to send me the unlimited plan so I can also check it. And alright? Yeah. Let me do that after. I wanna No. get No the paperwork to you first, and I wanna create your account now so you can play it first. And then I'll send you the system will send you an email to reset your password so you can log in as well. worries. Let's do that now.","start_word":2035,"end_word":2109,"sentiment":"neutral","sentiment_score":0.14460042119026184},{"text":"Really appreciate it.","start_word":2110,"end_word":2112,"sentiment":"positive","sentiment_score":0.5439372062683105},{"text":"Alright.","start_word":2113,"end_word":2113,"sentiment":"neutral","sentiment_score":0.3290766179561615},{"text":"Thank you very Well, much, sir. thanks, Thank Abdul. you very much. Speak Thanks to a you soon again. Alright. lot. Thank you.","start_word":2114,"end_word":2136,"sentiment":"positive","sentiment_score":0.549775216890418},{"text":"Alright. Bye. Bye bye.","start_word":2137,"end_word":2140,"sentiment":"neutral","sentiment_score":0.2312585711479187}],"average":{"sentiment":"neutral","sentiment_score":0.07928504737121951}}}}