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Sir, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time next month, maybe on first or second week of August. Yes, sir. Mhmm. Oh, yeah. That that that would be perfect, sir. What time would you be available? Eleven. Yeah. That that that would be perfect, sir. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on eleven or ten, sir? The the '10. Yep. Ten at 11AM. Alright. I'll be sending the invite right away, Bruce. And, sir, the email address that you're using is still the same. That would be bruce.lark@cefc.com.a, or are you using it as a different email? Alright. Thank you. Bruce, thank you so much for allowing us to introduce our our company. I'll be talking to you again in August. Okay. Yes, sir. I am. Mhmm. Yeah. Mhmm. Yes, sir. Yeah. That would be perfect. Alright. Thank you, Bruce. Thank you. Have a good day, sir. Take care. Alright. 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Good morning. Bruce, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. Wonderful. Sir, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time next month, maybe on first or second week of August. Yes, sir.\n\nMhmm. Oh, yeah. That that that would be perfect, sir. What time would you be available? Eleven.\n\nYeah. That that that would be perfect, sir. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on eleven or ten, sir? The the '10.\n\nYep. Ten at 11AM. Alright. I'll be sending the invite right away, Bruce. And, sir, the email address that you're using is still the same.\n\nThat would be bruce.lark@cefc.com.a, or are you using it as a different email? Alright. Thank you. Bruce, thank you so much for allowing us to introduce our our company. I'll be talking to you again in August.\n\nOkay. Yes, sir. I am. Mhmm. Yeah.\n\nMhmm. Yes, sir. Yeah. That would be perfect. Alright.\n\nThank you, Bruce. Thank you. Have a good day, sir. Take care. 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Well, I'm not I'm not ringing you, telling you I've got a problem. You guys are telling me that you've got services and capabilities that you'd like to describe, and I'm happy to engage on that basis. Okay. Thank you very much. Cheers. You too. 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Bye bye.","paragraphs":[{"sentences":[{"text":"Bruce speaking.","start":2.72,"end":3.54,"sentiment":"neutral","sentiment_score":0.01751483976840973},{"text":"Good.","start":12.639999,"end":12.799999,"sentiment":"positive","sentiment_score":0.5872650146484375},{"text":"Thanks, Ronald.","start":12.799999,"end":13.62,"sentiment":"positive","sentiment_score":0.5629846751689911},{"text":"Let me just have a look there.","start":75.395004,"end":76.935005,"sentiment":"neutral","sentiment_score":0.03167410833495004},{"text":"Probably the second week of August is probably gonna be better for me.","start":79.795,"end":82.995,"sentiment":"neutral","sentiment_score":0.017138372247035686}],"sentiment":"neutral","sentiment_score":0.08771126568317414,"num_words":25,"start":2.72,"end":82.995},{"sentences":[{"text":"So I do have some availability on Monday, August 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get these things.","start":166.61499,"end":169.815,"sentiment":"neutral","sentiment_score":-0.031033375300467014}],"sentiment":"neutral","sentiment_score":-0.05975321773439646,"num_words":26,"start":159.655,"end":169.815},{"sentences":[{"text":"I agree to these meetings, and it starts with, okay.","start":169.815,"end":172.37999,"sentiment":"neutral","sentiment_score":-0.023556579649448395},{"text":"So what's your problem?","start":172.37999,"end":173.65999,"sentiment":"neutral","sentiment_score":-0.07252395525574684},{"text":"Well, I'm not I'm not ringing you, telling you I've got a problem.","start":173.65999,"end":176.45999,"sentiment":"neutral","sentiment_score":-0.1457174397431887},{"text":"You guys are telling me that you've got services and capabilities that you'd like to describe, and I'm happy to engage on that basis.","start":176.45999,"end":182.56,"sentiment":"neutral","sentiment_score":0.010058462619781494},{"text":"Okay.","start":185.48694,"end":185.64693,"sentiment":"neutral","sentiment_score":0.2639538049697876}],"sentiment":"neutral","sentiment_score":-0.03681983512181502,"num_words":52,"start":169.815,"end":185.64693},{"sentences":[{"text":"Thank you very much.","start":185.64693,"end":186.78693,"sentiment":"positive","sentiment_score":0.49677692353725433},{"text":"Cheers.","start":186.92693,"end":187.42693,"sentiment":"positive","sentiment_score":0.5207239389419556},{"text":"You too.","start":188.68694,"end":189.16693,"sentiment":"neutral","sentiment_score":0.3019041568040848},{"text":"Bye bye.","start":189.16693,"end":189.90694,"sentiment":"neutral","sentiment_score":0.14945726096630096}],"sentiment":"positive","sentiment_score":0.37895049651463825,"num_words":9,"start":185.64693,"end":189.90694}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Bruce speaking.\n\nChannel 0: Yeah. Good morning. Bruce, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. Thanks, Ronald.\n\nChannel 0: Alright. Okay. Wonderful. Sir, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nName of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time next month, maybe on first or second week of August.\n\nChannel 1: Let me just have a look there.\n\nChannel 0: Yes, sir.\n\nChannel 1: Probably the second week of August is probably gonna be better for me. So I do have some availability on\n\nChannel 0: Mhmm.\n\nChannel 1: Monday, August 10.\n\nChannel 0: Oh, yeah. That that that would be perfect, sir. What time would\n\nChannel 1: Yep.\n\nChannel 0: you be available?\n\nChannel 1: 11:00 would suit me.\n\nChannel 0: Eleven. Yeah. That that that would be perfect, sir. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on eleven or ten, sir?\n\nChannel 1: The tenth.\n\nChannel 0: The the '10. Yep. Ten at 11AM. Alright. I'll be sending the invite right away, Bruce.\n\nAnd, sir, the email address that you're using is still the same. That would be bruce.lark@cefc.com.a, or are you using it\n\nChannel 1: Yep.\n\nChannel 0: as a different email?\n\nChannel 1: No. No. That's it. Thank you.\n\nChannel 0: Alright. Thank you. Bruce,\n\nChannel 1: Okay.\n\nChannel 0: thank you so much for allowing us to introduce our our company. I'll be talking to you again in August.\n\nChannel 1: Alright. No worries. I do remember I do remember\n\nChannel 0: Okay.\n\nChannel 1: your voice and talking to you late last year and and appreciate you holding off this long. And, yeah, happy\n\nChannel 0: Yes,\n\nChannel 1: to\n\nChannel 0: sir.\n\nChannel 1: spend a little bit of time with you guys so you can describe your services, but I do wanna front load it with you know, at the moment, you know, we'd be we'd be looking at that for reference. So, you know, I\n\nChannel 0: I\n\nChannel 1: I\n\nChannel 0: am.\n\nChannel 1: don't wanna be in a situation where you guys are asking the question, so how can we help you? Right? We're not looking for help. You're offering an opportunity to talk about what you guys do. Okay?\n\nAnd, you know, occasionally, I get these things. I agree to these meetings, and it starts with,\n\nChannel 0: Mhmm.\n\nChannel 1: okay. So what's your problem? Well, I'm not I'm not ringing you, telling you I've got a problem. You guys are telling me that you've got services and capabilities that you'd\n\nChannel 0: Yeah.\n\nChannel 1: like to describe, and I'm happy\n\nChannel 0: Mhmm.\n\nChannel 1: to engage on that basis.\n\nChannel 0: Yes, sir. Yeah. That would be perfect.\n\nChannel 1: Okay. Thank\n\nChannel 0: Alright.\n\nChannel 1: you very much.\n\nChannel 0: Thank you,\n\nChannel 1: Cheers.\n\nChannel 0: Bruce. Thank you. Have a good day, sir. Take care.\n\nChannel 1: You too. Bye bye.\n\nChannel 0: Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"Bruce speaking.","start":2.72,"end":3.54,"sentiment":"neutral","sentiment_score":0.01751483976840973}],"sentiment":"neutral","sentiment_score":0.01751483976840973,"channel":1,"num_words":2,"start":2.72,"end":3.54},{"sentences":[{"text":"Yeah.","start":5.12,"end":5.44,"sentiment":"neutral","sentiment_score":0.15001529455184937},{"text":"Good morning.","start":5.44,"end":6.18,"sentiment":"positive","sentiment_score":0.4757305830717087},{"text":"Bruce, it's Ronald from Cloud Solution IT.","start":6.72,"end":10.58,"sentiment":"positive","sentiment_score":0.33537607959338595},{"text":"How are you doing today?","start":11.28,"end":12.5,"sentiment":"positive","sentiment_score":0.3363966107368469}],"sentiment":"positive","sentiment_score":0.3420728047688802,"channel":0,"num_words":15,"start":5.12,"end":12.5},{"sentences":[{"text":"Good.","start":12.639999,"end":12.799999,"sentiment":"positive","sentiment_score":0.5872650146484375},{"text":"Thanks, Ronald.","start":12.799999,"end":13.62,"sentiment":"positive","sentiment_score":0.5629846751689911}],"sentiment":"positive","sentiment_score":0.5710781216621399,"channel":1,"num_words":3,"start":12.639999,"end":13.62},{"sentences":[{"text":"Alright.","start":14.32,"end":14.799999,"sentiment":"positive","sentiment_score":0.3690623939037323},{"text":"Okay.","start":14.799999,"end":15.12,"sentiment":"positive","sentiment_score":0.49451133608818054},{"text":"Wonderful.","start":15.12,"end":15.62,"sentiment":"positive","sentiment_score":0.6284793615341187},{"text":"Sir, I hope you still remember the company because the last time that we touched base with you, it was October of last year.","start":16.555,"end":22.895,"sentiment":"neutral","sentiment_score":0.13291453694303831},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our 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gonna be better for me.","start":79.795,"end":82.995,"sentiment":"neutral","sentiment_score":0.017138372247035686},{"text":"So I do have some availability on","start":82.995,"end":84.93,"sentiment":"neutral","sentiment_score":0.061577719769307544}],"sentiment":"neutral","sentiment_score":0.03269214387983084,"channel":1,"num_words":20,"start":79.795,"end":84.93},{"sentences":[{"text":"Mhmm.","start":85.395004,"end":85.895004,"sentiment":"neutral","sentiment_score":0.04163764417171478}],"sentiment":"neutral","sentiment_score":0.04163764417171478,"channel":0,"num_words":1,"start":85.395004,"end":85.895004},{"sentences":[{"text":"Monday, August 10.","start":86.13,"end":88.31,"sentiment":"neutral","sentiment_score":0.028803280865152676}],"sentiment":"neutral","sentiment_score":0.028803280865152676,"channel":1,"num_words":3,"start":86.13,"end":88.31},{"sentences":[{"text":"Oh, yeah.","start":88.82,"end":89.14,"sentiment":"neutral","sentiment_score":0.10589751973748206},{"text":"That that that would be perfect, sir.","start":89.14,"end":90.66,"sentiment":"neutral","sentiment_score":0.25713204060282024},{"text":"What time would","start":90.66,"end":91.22,"sentiment":"neutral","sentiment_score":0.03025186558564504}],"sentiment":"neutral","sentiment_score":0.1752062433709701,"channel":0,"num_words":12,"start":88.82,"end":91.22},{"sentences":[{"text":"Yep.","start":91.09,"end":91.59,"sentiment":"neutral","sentiment_score":0.022249922156333923}],"sentiment":"neutral","sentiment_score":0.022249922156333923,"channel":1,"num_words":1,"start":91.09,"end":91.59},{"sentences":[{"text":"you be available?","start":91.22,"end":91.96001,"sentiment":"neutral","sentiment_score":0.011610881114999453}],"sentiment":"neutral","sentiment_score":0.011610881114999453,"channel":0,"num_words":3,"start":91.22,"end":91.96001},{"sentences":[{"text":"11:00 would suit me.","start":92.77,"end":94.47,"sentiment":"neutral","sentiment_score":0.03799091745167971}],"sentiment":"neutral","sentiment_score":0.03799091745167971,"channel":1,"num_words":4,"start":92.77,"end":94.47},{"sentences":[{"text":"Eleven.","start":94.98,"end":95.48,"sentiment":"neutral","sentiment_score":0.029486503452062607},{"text":"Yeah.","start":95.54,"end":95.78,"sentiment":"neutral","sentiment_score":0.10132484138011932},{"text":"That that that would be perfect, sir.","start":95.78,"end":97.560005,"sentiment":"neutral","sentiment_score":0.22299904908452714},{"text":"So, sir, what I'll be doing, I'll be sending a calendar invite.","start":97.62,"end":101.22,"sentiment":"neutral","sentiment_score":0.10264155268669128},{"text":"Again, the meeting date, sir, that would be on eleven or ten, sir?","start":101.22,"end":106.875,"sentiment":"neutral","sentiment_score":0.04857307099379026}],"sentiment":"neutral","sentiment_score":0.10455744834068943,"channel":0,"num_words":34,"start":94.98,"end":106.875},{"sentences":[{"text":"The tenth.","start":110.675,"end":111.33501,"sentiment":"neutral","sentiment_score":0.008912383578717709}],"sentiment":"neutral","sentiment_score":0.008912383578717709,"channel":1,"num_words":2,"start":110.675,"end":111.33501},{"sentences":[{"text":"The the '10.","start":111.975006,"end":112.615005,"sentiment":"neutral","sentiment_score":0.006047709224124749},{"text":"Yep.","start":112.615005,"end":113.015,"sentiment":"neutral","sentiment_score":0.02545226737856865},{"text":"Ten at 11AM.","start":113.015,"end":115.195,"sentiment":"neutral","sentiment_score":0.03050170528391997},{"text":"Alright.","start":115.4,"end":115.72,"sentiment":"neutral","sentiment_score":0.10274937003850936},{"text":"I'll be sending the invite right away, Bruce.","start":115.72,"end":117.4,"sentiment":"neutral","sentiment_score":0.1240887435269542}],"sentiment":"neutral","sentiment_score":0.07690998932230286,"channel":0,"num_words":16,"start":111.975006,"end":117.4},{"sentences":[{"text":"And, sir, the email address that you're using is still the same.","start":117.4,"end":119.88,"sentiment":"neutral","sentiment_score":-0.03717393474653363},{"text":"That would be bruce.lark@cefc.com.a, or are you using it","start":119.88,"end":126.12,"sentiment":"neutral","sentiment_score":-0.003988714099654721}],"sentiment":"neutral","sentiment_score":-0.02295169732644267,"channel":0,"num_words":21,"start":117.4,"end":126.12},{"sentences":[{"text":"Yep.","start":126.11,"end":126.61,"sentiment":"neutral","sentiment_score":-0.0067620305344462395}],"sentiment":"neutral","sentiment_score":-0.0067620305344462395,"channel":1,"num_words":1,"start":126.11,"end":126.61},{"sentences":[{"text":"as a different 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you.","start":129.875,"end":130.61499,"sentiment":"positive","sentiment_score":0.37392279505729675},{"text":"Bruce,","start":131.155,"end":131.47499,"sentiment":"neutral","sentiment_score":0.1599169671535492}],"sentiment":"neutral","sentiment_score":0.27205098047852516,"channel":0,"num_words":4,"start":129.315,"end":131.47499},{"sentences":[{"text":"Okay.","start":131.245,"end":131.745,"sentiment":"neutral","sentiment_score":0.2850332260131836}],"sentiment":"neutral","sentiment_score":0.2850332260131836,"channel":1,"num_words":1,"start":131.245,"end":131.745},{"sentences":[{"text":"thank you so much for allowing us to introduce our our company.","start":131.47499,"end":134.275,"sentiment":"positive","sentiment_score":0.5330892900625864},{"text":"I'll be talking to you again in 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where you guys are asking the question, so how can we help you?","start":154.75,"end":159.595,"sentiment":"neutral","sentiment_score":-0.03317045106699592},{"text":"Right?","start":159.655,"end":160.155,"sentiment":"neutral","sentiment_score":-0.019270533695816994},{"text":"We're not looking for help.","start":160.69499,"end":161.815,"sentiment":"neutral","sentiment_score":-0.1922448009252548},{"text":"You're offering an opportunity to talk about what you guys do.","start":161.815,"end":165.67499,"sentiment":"neutral","sentiment_score":-0.02726625786586241},{"text":"Okay?","start":165.97499,"end":166.47499,"sentiment":"neutral","sentiment_score":-0.02489328384399414}],"sentiment":"neutral","sentiment_score":-0.052312303485499846,"channel":1,"num_words":37,"start":154.75,"end":166.47499},{"sentences":[{"text":"And, you know, occasionally, I get these things.","start":166.61499,"end":169.815,"sentiment":"neutral","sentiment_score":-0.031033375300467014},{"text":"I agree to these meetings, and it starts with,","start":169.815,"end":171.9,"sentiment":"neutral","sentiment_score":-0.02265674165553517}],"sentiment":"neutral","sentiment_score":-0.026598686900208977,"channel":1,"num_words":17,"start":166.61499,"end":171.9},{"sentences":[{"text":"Mhmm.","start":171.93,"end":172.43,"sentiment":"neutral","sentiment_score":-0.033056288957595825}],"sentiment":"neutral","sentiment_score":-0.033056288957595825,"channel":0,"num_words":1,"start":171.93,"end":172.43},{"sentences":[{"text":"okay.","start":172.06,"end":172.37999,"sentiment":"neutral","sentiment_score":-0.031655121594667435},{"text":"So what's your problem?","start":172.37999,"end":173.65999,"sentiment":"neutral","sentiment_score":-0.07252395525574684},{"text":"Well, I'm not I'm not ringing you, telling you I've got a problem.","start":173.65999,"end":176.45999,"sentiment":"neutral","sentiment_score":-0.1457174397431887},{"text":"You guys are telling me that you've got services and capabilities that you'd","start":176.45999,"end":179.57999,"sentiment":"neutral","sentiment_score":-0.0887852546114188}],"sentiment":"neutral","sentiment_score":-0.10871890223314686,"channel":1,"num_words":31,"start":172.06,"end":179.57999},{"sentences":[{"text":"Yeah.","start":179.45,"end":179.95,"sentiment":"neutral","sentiment_score":0.032453104853630066}],"sentiment":"neutral","sentiment_score":0.032453104853630066,"channel":0,"num_words":1,"start":179.45,"end":179.95},{"sentences":[{"text":"like to describe, and I'm happy","start":179.57999,"end":181.18,"sentiment":"neutral","sentiment_score":0.13830531761050224}],"sentiment":"neutral","sentiment_score":0.13830531761050224,"channel":1,"num_words":6,"start":179.57999,"end":181.18},{"sentences":[{"text":"Mhmm.","start":181.12999,"end":181.62999,"sentiment":"neutral","sentiment_score":0.21255257725715637}],"sentiment":"neutral","sentiment_score":0.21255257725715637,"channel":0,"num_words":1,"start":181.12999,"end":181.62999},{"sentences":[{"text":"to engage on that basis.","start":181.18,"end":182.56,"sentiment":"neutral","sentiment_score":0.11315590143203735}],"sentiment":"neutral","sentiment_score":0.11315590143203735,"channel":1,"num_words":5,"start":181.18,"end":182.56},{"sentences":[{"text":"Yes, sir.","start":183.20999,"end":183.68999,"sentiment":"neutral","sentiment_score":0.14813605695962906},{"text":"Yeah.","start":183.68999,"end":183.84999,"sentiment":"neutral","sentiment_score":0.26513952016830444},{"text":"That would be 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sir.","start":187.58693,"end":188.38693,"sentiment":"positive","sentiment_score":0.5126435816287994},{"text":"Take care.","start":188.38693,"end":189.12694,"sentiment":"positive","sentiment_score":0.3479679077863693}],"sentiment":"positive","sentiment_score":0.4590546369552612,"channel":0,"num_words":10,"start":187.18694,"end":189.12694},{"sentences":[{"text":"You too.","start":188.68694,"end":189.16693,"sentiment":"neutral","sentiment_score":0.3019041568040848},{"text":"Bye bye.","start":189.16693,"end":189.90694,"sentiment":"neutral","sentiment_score":0.14945726096630096}],"sentiment":"neutral","sentiment_score":0.22568070888519287,"channel":1,"num_words":4,"start":188.68694,"end":189.90694},{"sentences":[{"text":"Alright.","start":190.14694,"end":190.54694,"sentiment":"neutral","sentiment_score":0.16537997126579285},{"text":"Bye 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The meeting is on August 10th at 11 AM, and the agent, Bruce, will send a calendar invite and email address for the meeting. The customer is interested in knowing about the company's services and capabilities, but wants to avoid being in a situation where they ask for help."},"intents":{"segments":[{"text":"Sir, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start_word":23,"end_word":73,"intents":[{"intent":"Introduce company","confidence_score":0.07389097},{"intent":"Arrange meeting","confidence_score":0.76005936}]},{"text":"Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more.","start_word":74,"end_word":113,"intents":[{"intent":"Provide service","confidence_score":0.0008900288}]},{"text":"So I do have some availability on Mhmm. Monday, August 10. Oh, yeah.","start_word":185,"end_word":197,"intents":[{"intent":"Provide availability","confidence_score":0.08353519}]},{"text":"I'll be sending the invite right away, Bruce.","start_word":260,"end_word":267,"intents":[{"intent":"Send invite","confidence_score":0.016449757},{"intent":"Send invite","confidence_score":0.13497536}]},{"text":"thank you so much for allowing us to introduce our our company. I'll be talking to you again in August. Alright.","start_word":305,"end_word":325,"intents":[{"intent":"Introduce company","confidence_score":0.38886356},{"intent":"Represent company","confidence_score":0.0039998596}]},{"text":"spend a little bit of time with you guys so you can describe your services, but I do wanna front load it with you know, at the moment, you know, we'd be we'd be looking at that for reference. So, you know, I I I am. don't wanna be in a situation where you guys are asking the question, so how can we help you? Right?","start_word":358,"end_word":423,"intents":[{"intent":"Provide information","confidence_score":0.048817012}]},{"text":"Thank Alright. you very much. Thank you, Cheers. Bruce. Thank you. Have a good day, sir.","start_word":511,"end_word":526,"intents":[{"intent":"End conversation","confidence_score":0.0569758}]}]},"sentiments":{"segments":[{"text":"Bruce speaking. Yeah.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.07089220732450485},{"text":"Good morning. Bruce, it's Ronald from Cloud Solution IT. How are you doing today? Good. Thanks, Ronald. Alright. Okay. Wonderful.","start_word":3,"end_word":22,"sentiment":"positive","sentiment_score":0.4266509413719177},{"text":"Sir, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time next month, maybe on first or second week of August. Let me just have a look there. Yes, sir. Probably the second week of August is probably gonna be better for me. So I do have some availability on Mhmm. Monday, August 10. Oh, yeah. That that that would be perfect, sir. What time would Yep. you be available? 11:00 would suit me. Eleven. Yeah. That that that would be perfect, sir. So, sir, what I'll be doing, I'll be sending a calendar invite. Again, the meeting date, sir, that would be on eleven or ten, sir? The tenth. The the '10. Yep. Ten at 11AM. Alright. I'll be sending the invite right away, Bruce. And, sir, the email address that you're using is still the same. That would be bruce.lark@cefc.com.a, or are you using it Yep. as a different email? No. No. That's it. Thank you. Alright.","start_word":23,"end_word":300,"sentiment":"neutral","sentiment_score":0.08913140158376677},{"text":"Thank you.","start_word":301,"end_word":302,"sentiment":"positive","sentiment_score":0.36130231618881226},{"text":"Bruce, Okay.","start_word":303,"end_word":304,"sentiment":"neutral","sentiment_score":0.2224750965833664},{"text":"thank you so much for allowing us to introduce our our company.","start_word":305,"end_word":316,"sentiment":"positive","sentiment_score":0.5317540168762207},{"text":"I'll be talking to you again in August. Alright. No worries. I do remember I do remember Okay. your voice and talking to you late last year and and appreciate you holding off this long. And, yeah, happy Yes, to sir. spend a little bit of time with you guys so you can describe your services, but I do wanna front load it with you know, at the moment, you know, we'd be we'd be looking at that for reference. So, you know, I I I am. don't wanna be in a situation where you guys are asking the question, so how can we help you? Right? We're not looking for help. You're offering an opportunity to talk about what you guys do. Okay? And, you know, occasionally, I get these things. I agree to these meetings, and it starts with, Mhmm. okay. So what's your problem? Well, I'm not I'm not ringing you, telling you I've got a problem. You guys are telling me that you've got services and capabilities that you'd Yeah. like to describe, and I'm happy Mhmm. to engage on that basis. Yes, sir. Yeah.","start_word":317,"end_word":505,"sentiment":"neutral","sentiment_score":0.029217589646577835},{"text":"That would be perfect.","start_word":506,"end_word":509,"sentiment":"positive","sentiment_score":0.4588451087474823},{"text":"Okay.","start_word":510,"end_word":510,"sentiment":"neutral","sentiment_score":0.2639538049697876},{"text":"Thank Alright. you very much. Thank you, Cheers.","start_word":511,"end_word":518,"sentiment":"positive","sentiment_score":0.505661129951477},{"text":"Bruce.","start_word":519,"end_word":519,"sentiment":"neutral","sentiment_score":0.3059476613998413},{"text":"Thank you. Have a good day, sir. Take care.","start_word":520,"end_word":528,"sentiment":"positive","sentiment_score":0.482113434208764},{"text":"You too. Bye bye. Alright. Bye bye.","start_word":529,"end_word":535,"sentiment":"neutral","sentiment_score":0.17121335864067078}],"average":{"sentiment":"neutral","sentiment_score":0.10938301520462132}}}}