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Hey. Good morning. Okay. Yes.\n\nGood thing. So you yep. Yep. I need to ask few questions to you before proceeding. So where should I email you my query?\n\nOkay. So I'll reply to that. Yeah? Yep. Alright.\n\nI'll reply to that if you can just respond because I'm still checking the quotes. And also the property is tenanted. So I need to check. Yeah. Yep.\n\nSure. Sounds good. No worries. 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Good morning.\n\nChannel 1: Hey. Good morning.\n\nChannel 0: Alright.\n\nChannel 1: Okay.\n\nChannel 0: This is Harlene. Is this Ash?\n\nChannel 1: Yes.\n\nChannel 0: Alright. Hello, Ash. How are you?\n\nChannel 1: Good\n\nChannel 0: Anyways,\n\nChannel 1: thing. So you\n\nChannel 0: this is Harlene from Gutter Clean Force. I'm just following up regarding your inquiry about our board, bird pozenges.\n\nChannel 1: yep. Yep.\n\nChannel 0: So I just wanted to check if you're available for tomorrow for the installation.\n\nChannel 1: I need to ask few questions to you before proceeding. So where should I email you my query?\n\nChannel 0: Mhmm. We already sent you an email for\n\nChannel 1: Okay.\n\nChannel 0: the\n\nChannel 1: So\n\nChannel 0: final\n\nChannel 1: I'll reply to that. Yeah?\n\nChannel 0: Mhmm. Alright.\n\nChannel 1: Yep.\n\nChannel 0: Okay.\n\nChannel 1: Alright. 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Harlene asks Ash to reply to an email with her query and confirms that the property is tenanted. She also offers a discount and asks Ash to reply via email."},"intents":{"segments":[{"text":"So I just wanted to check if you're available for tomorrow for the installation. I need to ask few questions to you before proceeding.","start_word":48,"end_word":71,"intents":[{"intent":"Check availability","confidence_score":0.5955559}]},{"text":"We already sent you an email for Okay. the So final I'll reply to that. Yeah?","start_word":81,"end_word":96,"intents":[{"intent":"Send email","confidence_score":0.022102028}]},{"text":"We already sent you an email for Okay. the So final I'll reply to that. Yeah? Mhmm. Alright. Yep. Okay. Alright. I'll reply to that if you can just respond because I'm still checking the quotes. Mhmm.","start_word":81,"end_word":117,"intents":[{"intent":"Respond to query","confidence_score":0.19271925}]},{"text":"And also, we can give you a discount. Okay? 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I'll reply to that if you can just respond because I'm still checking the quotes. Mhmm. And Mhmm. Alright. also the property is tenanted. Yes. Yes. So And I need also to check. alright. Okay. Okay. No worries. And also, we can give you a discount. Okay? You just have to reply us in email. Alright? Yeah. Yep. Sure. Okay. Okay.","start_word":7,"end_word":162,"sentiment":"neutral","sentiment_score":0.06725400686264038},{"text":"Thank you Sounds so much. good.","start_word":163,"end_word":168,"sentiment":"positive","sentiment_score":0.6005727052688599},{"text":"No worries.","start_word":169,"end_word":170,"sentiment":"neutral","sentiment_score":0.32295677065849304},{"text":"Thank you. Thank you.","start_word":171,"end_word":174,"sentiment":"positive","sentiment_score":0.4459618926048279}],"average":{"sentiment":"neutral","sentiment_score":0.10012781019691085}}}}