{"metadata":{"transaction_key":"deprecated","request_id":"01a0d20d-26f3-7921-a454-f4e8245f9934","sha256":"700a062c93964f3585bb8fb04de71c29c8549fbd8b529defab9fde7ed67c561f","created":"2026-09-24T06:14:33.385Z","duration":20.591938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"This is Tom McCormack. I can't currently take your call, but please leave your name, number, and a short message.","confidence":1.0,"words":[{"word":"this","start":2.56,"end":2.8,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.04497774690389633},{"word":"is","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.044313542544841766},{"word":"tom","start":2.96,"end":3.1999998,"confidence":0.9970703,"punctuated_word":"Tom","sentiment":"neutral","sentiment_score":0.05101041868329048},{"word":"mccormack","start":3.1999998,"end":3.6,"confidence":0.98909503,"punctuated_word":"McCormack.","sentiment":"neutral","sentiment_score":0.06360438466072083},{"word":"i","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.3698933720588684},{"word":"can't","start":3.76,"end":4.0,"confidence":1.0,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.4670343101024628},{"word":"currently","start":4.0,"end":4.3199997,"confidence":0.9970703,"punctuated_word":"currently","sentiment":"negative","sentiment_score":-0.490650475025177},{"word":"take","start":4.3199997,"end":4.56,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.6413720846176147},{"word":"your","start":4.56,"end":4.7999997,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.6181840300559998},{"word":"call","start":4.7999997,"end":4.96,"confidence":0.9848633,"punctuated_word":"call,","sentiment":"negative","sentiment_score":-0.5232306122779846},{"word":"but","start":4.96,"end":5.2,"confidence":1.0,"punctuated_word":"but","sentiment":"neutral","sentiment_score":-0.3228161334991455},{"word":"please","start":5.2,"end":5.44,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.4856920540332794},{"word":"leave","start":5.44,"end":5.68,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.26752129197120667},{"word":"your","start":5.68,"end":5.8399997,"confidence":0.99902344,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.2938954532146454},{"word":"name","start":5.8399997,"end":6.08,"confidence":0.97802734,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":-0.21359986066818237},{"word":"number","start":6.08,"end":6.3999996,"confidence":0.9741211,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.27496078610420227},{"word":"and","start":6.3999996,"end":6.64,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.28903183341026306},{"word":"a","start":6.64,"end":6.72,"confidence":0.984375,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.3351808190345764},{"word":"short","start":6.72,"end":6.96,"confidence":1.0,"punctuated_word":"short","sentiment":"neutral","sentiment_score":-0.14839541912078855},{"word":"message","start":6.96,"end":7.46,"confidence":1.0,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.2117783725261688}],"paragraphs":{"transcript":"\nThis is Tom McCormack. I can't currently take your call, but please leave your name, number, and a short message.","paragraphs":[{"sentences":[{"text":"This is Tom McCormack.","start":2.56,"end":3.6,"sentiment":"neutral","sentiment_score":0.05097652319818735},{"text":"I can't currently take your call, but please leave your name, number, and a short message.","start":3.6,"end":7.46,"sentiment":"negative","sentiment_score":-0.37207730673253536}],"sentiment":"neutral","sentiment_score":-0.28746654074639083,"num_words":20,"start":2.56,"end":7.46}]}}]}],"paragraphs":{"transcript":"\nChannel 1: This is Tom McCormack. I can't currently take your call, but please leave your name, number, and a short message.","paragraphs":[{"sentences":[{"text":"This is Tom McCormack.","start":2.56,"end":3.6,"sentiment":"neutral","sentiment_score":0.05097652319818735},{"text":"I can't currently take your call, but please leave your name, number, and a short message.","start":3.6,"end":7.46,"sentiment":"negative","sentiment_score":-0.37207730673253536}],"sentiment":"neutral","sentiment_score":-0.28746654074639083,"channel":1,"num_words":20,"start":2.56,"end":7.46}]},"summary":{"result":"success","short":"This is Tom McCormack. I can't currently take your call, but please leave your name, number, and a short message."},"intents":{"segments":[{"text":"I can't currently take your call, but please leave your name, number, and a short message.","start_word":4,"end_word":19,"intents":[{"intent":"Send message","confidence_score":0.029757371}]}]},"sentiments":{"segments":[{"text":"This is Tom McCormack.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.05638846755027771},{"text":"I can't currently take your call, but please leave your name, number, and a short message.","start_word":4,"end_word":19,"sentiment":"negative","sentiment_score":-0.3760018646717071}],"average":{"sentiment":"neutral","sentiment_score":-0.2751107851664225}}}}