{"metadata":{"transaction_key":"deprecated","request_id":"019f6981-37a7-7b70-807b-17e7ca5a7c90","sha256":"88e5ae4b115737d9598bcaddb6d0065fea42fab8e325127b3b34c05eda0fefcb","created":"2026-07-16T05:58:25.166Z","duration":18.863937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":43,"output_tokens":43},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":43,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Wally Hashimi. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","confidence":1.0,"words":[{"word":"wally","start":2.24,"end":2.6399999,"confidence":0.48657227,"punctuated_word":"Wally","sentiment":"neutral","sentiment_score":-0.13316874206066132},{"word":"hashimi","start":2.6399999,"end":3.1399999,"confidence":0.93880206,"punctuated_word":"Hashimi.","sentiment":"neutral","sentiment_score":-0.1259247064590454},{"word":"isn't","start":3.6,"end":4.0,"confidence":0.9980469,"punctuated_word":"Isn't","sentiment":"negative","sentiment_score":-0.6599643230438232},{"word":"available","start":4.0,"end":4.4,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.6284417510032654},{"word":"right","start":4.4,"end":4.56,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7435153126716614},{"word":"now","start":4.56,"end":5.06,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.6651511192321777},{"word":"please","start":5.2,"end":5.52,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4144439995288849},{"word":"leave","start":5.52,"end":5.7599998,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3604862093925476},{"word":"a","start":5.7599998,"end":5.92,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.415287971496582},{"word":"detailed","start":5.92,"end":6.3199997,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"neutral","sentiment_score":-0.3297455608844757},{"word":"message","start":6.3199997,"end":6.7999997,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.371530681848526},{"word":"after","start":6.7999997,"end":7.04,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.2037162333726883},{"word":"the","start":7.04,"end":7.2,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3423343002796173},{"word":"tone","start":7.2,"end":7.7,"confidence":1.0,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.2903609871864319},{"word":"when","start":7.7599998,"end":7.9199996,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.06963682919740677},{"word":"you","start":7.9199996,"end":8.08,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09015846252441406},{"word":"have","start":8.08,"end":8.24,"confidence":0.9892578,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.0705849826335907},{"word":"finished","start":8.24,"end":8.639999,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.12633293867111206},{"word":"recording","start":8.639999,"end":9.12,"confidence":0.9975586,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.10370659828186037},{"word":"you","start":9.12,"end":9.28,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.08004804700613022},{"word":"may","start":9.28,"end":9.44,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.0828128233551979},{"word":"hang","start":9.44,"end":9.679999,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.07120198011398315},{"word":"up","start":9.679999,"end":10.0,"confidence":0.7570801,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.061857812106609344},{"word":"or","start":10.0,"end":10.16,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.08567029237747192},{"word":"press","start":10.16,"end":10.48,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.09572678059339523},{"word":"1","start":10.48,"end":10.719999,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.0425654835999012},{"word":"for","start":10.719999,"end":10.88,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.040619146078825},{"word":"more","start":10.88,"end":11.04,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.04647574573755264},{"word":"options","start":11.04,"end":11.54,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.05457639694213867}],"paragraphs":{"transcript":"\nWally Hashimi. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Wally Hashimi.","start":2.24,"end":3.1399999,"sentiment":"neutral","sentiment_score":-0.12954672425985336},{"text":"Isn't available right now.","start":3.6,"end":5.06,"sentiment":"negative","sentiment_score":-0.6742681264877319},{"text":"Please leave a detailed message after the tone.","start":5.2,"end":7.7,"sentiment":"negative","sentiment_score":-0.3409882429987192},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":7.7599998,"end":11.54,"sentiment":"neutral","sentiment_score":-0.07479828794797262}],"sentiment":"neutral","sentiment_score":-0.23469124888551646,"num_words":29,"start":2.24,"end":11.54}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Wally Hashimi. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"Wally Hashimi.","start":2.24,"end":3.1399999,"sentiment":"neutral","sentiment_score":-0.12954672425985336},{"text":"Isn't available right now.","start":3.6,"end":5.06,"sentiment":"negative","sentiment_score":-0.6742681264877319},{"text":"Please leave a detailed message after the tone.","start":5.2,"end":7.7,"sentiment":"negative","sentiment_score":-0.3409882429987192},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":7.7599998,"end":11.54,"sentiment":"neutral","sentiment_score":-0.07479828794797262}],"sentiment":"neutral","sentiment_score":-0.23469124888551646,"channel":1,"num_words":29,"start":2.24,"end":11.54}]},"summary":{"result":"success","short":"Wally Hashimi. Isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":14,"end_word":28,"intents":[{"intent":"Leave a message","confidence_score":0.030084373}]}]},"sentiments":{"segments":[{"text":"Wally Hashimi.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":-0.12833939492702484},{"text":"Isn't available right now. Please leave a detailed message after the tone.","start_word":2,"end_word":13,"sentiment":"negative","sentiment_score":-0.49661245942115784},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":14,"end_word":28,"sentiment":"neutral","sentiment_score":-0.0771721825003624}],"average":{"sentiment":"neutral","sentiment_score":-0.26964584616727605}}}}