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Chris, I hope you still remember the company because the last time that I touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajid Singh, to introduce our company and our services. Name of the company again, Chris, it's Cloud Solution IT. Yes, sir. Yeah. Actually, sir, we're we're able to arrange an introductory meeting. Yes, sir. Mhmm. Mhmm. Yes, sir. Mhmm. Yeah. Actually, sir, that is the reason why I'm calling you back right now. I'm hoping back to check, sir, if you have any available schedule maybe next month, maybe on the first or second of your time. Mhmm. End of July. Let me go ahead and check my calendar, sir. How about Yeah. Wake up the yep. Twentieth, sir. That that that would be okay. Monday. Yep. Would you like would you like to do it in the morning, sir, or in the afternoon? 11AM? Okay. That that would be perfect, sir. So, Chris, the the the same thing. What I'll be doing, I'll be sending a calendar invite on July 20 at 11AM. I'll be ringing you back again on that day just to check if there's any changes regarding the schedule. And, hopefully, sir, you can attend the meeting on the on that Monday, sir. Alright? Alright. Okay. Thank you for answering my call again, Krishanta. Alright. Have a good day. Alright. 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Yeah. Good morning. Chris, it's Ronald from Cloud Solution IT. How are you doing today?\n\nAlright. Okay. Wonderful. Chris, I hope you still remember the company because the last time that I touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajid Singh, to introduce our company and our services.\n\nName of the company again, Chris, it's Cloud Solution IT. Yes, sir. Yeah. Actually, sir, we're we're able to arrange an introductory meeting. Yes, sir.\n\nMhmm. Mhmm. Yes, sir. Mhmm. Yeah.\n\nActually, sir, that is the reason why I'm calling you back right now. I'm hoping back to check, sir, if you have any available schedule maybe next month, maybe on the first or second of your time. Mhmm. End of July. Let me go ahead and check my calendar, sir.\n\nHow about Yeah. Wake up the yep. Twentieth, sir. That that that would be okay. Monday.\n\nYep. Would you like would you like to do it in the morning, sir, or in the afternoon? 11AM? Okay. That that would be perfect, sir.\n\nSo, Chris, the the the same thing. What I'll be doing, I'll be sending a calendar invite on July 20 at 11AM. I'll be ringing you back again on that day just to check if there's any changes regarding the schedule. And, hopefully, sir, you can attend the meeting on the on that Monday, sir. Alright?\n\nAlright. Okay. Thank you for answering my call again, Krishanta. Alright. Have a good day.\n\nAlright. Thank you.","paragraphs":[{"sentences":[{"text":"Ronald.","start":3.28,"end":3.78,"sentiment":"neutral","sentiment_score":0.06795315444469452},{"text":"Yeah.","start":21.305,"end":21.625,"sentiment":"neutral","sentiment_score":0.1678519994020462},{"text":"Good morning.","start":21.625,"end":22.285,"sentiment":"positive","sentiment_score":0.40029868483543396},{"text":"Chris, it's Ronald from Cloud Solution IT.","start":23.065,"end":26.925,"sentiment":"neutral","sentiment_score":0.23303030218396867},{"text":"How are you doing 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Thanks. Please stay on the line. Hello. This is Chris. Uh-huh. Not bad. Okay. Yeah. Yeah. No. I I do remember in my the unfortunate thing is we're too busy. You know? We have been it's flat out, mate. We have we've been going through a lot of changes and acquisitions. So we've we've grown up quite a lot, and we're not in a position to concentrate on anything else other than what we do right now and the new additions to the business. So yeah. So, like, I've got another go live at the end of this month, so which we're struggling to do. I think, ideally, first and second of July is completely out. Maybe I will actually maybe towards the end of July. Yep. Like, say the the week on the twentieth? That week. Yeah. We'll try for that. We'll aim for that. Morning. Yep. Mhmm. Okay. Let's give it a try. Okay. Thank you, mate. Thank you. No problem. Thank you. You too. 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Please stay on the line. Hello. This is Chris.\n\nChannel 0: Yeah. Good morning. Chris, it's Ronald from Cloud Solution IT. How\n\nChannel 1: Uh-huh.\n\nChannel 0: are you doing today?\n\nChannel 1: Not bad. Okay.\n\nChannel 0: Alright. Okay. Wonderful. Chris, I hope you still remember the company because the last time that I touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajid Singh, to introduce our company and our services.\n\nName of the company again, Chris, it's Cloud Solution IT.\n\nChannel 1: Yeah. Yeah. No. I\n\nChannel 0: Yes,\n\nChannel 1: I\n\nChannel 0: sir.\n\nChannel 1: do remember in my the unfortunate thing is we're too busy. You know?\n\nChannel 0: Yeah.\n\nChannel 1: We have\n\nChannel 0: Actually,\n\nChannel 1: been\n\nChannel 0: sir, we're we're\n\nChannel 1: it's\n\nChannel 0: able to arrange\n\nChannel 1: flat\n\nChannel 0: an\n\nChannel 1: out,\n\nChannel 0: introductory\n\nChannel 1: mate.\n\nChannel 0: meeting. Yes,\n\nChannel 1: We have\n\nChannel 0: sir.\n\nChannel 1: we've been going through a lot of changes and acquisitions. So we've we've grown up quite a lot, and we're not in a position to concentrate on anything else other than what we do right now and\n\nChannel 0: Mhmm. Mhmm.\n\nChannel 1: the new additions to the business.\n\nChannel 0: Yes,\n\nChannel 1: So\n\nChannel 0: sir.\n\nChannel 1: yeah. So, like, I've got another go live at the end of this month, so which we're\n\nChannel 0: Mhmm. Yeah.\n\nChannel 1: struggling to\n\nChannel 0: Actually,\n\nChannel 1: do.\n\nChannel 0: sir, that is the reason why I'm calling you back right now. 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That that would be perfect, sir. So, Chris, the the the same thing. What I'll be doing, I'll be sending a calendar invite on July 20 at 11AM. I'll be ringing\n\nChannel 1: Mhmm.\n\nChannel 0: you back again on that day just to check if there's any changes regarding the schedule. And, hopefully, sir, you can attend the meeting on the on that Monday, sir. Alright?\n\nChannel 1: Okay. Let's give it a\n\nChannel 0: Alright.\n\nChannel 1: try. Okay.\n\nChannel 0: Okay.\n\nChannel 1: Thank\n\nChannel 0: Thank\n\nChannel 1: you,\n\nChannel 0: you for\n\nChannel 1: mate.\n\nChannel 0: answering\n\nChannel 1: Thank you.\n\nChannel 0: my call again, Krishanta. Alright.\n\nChannel 1: No\n\nChannel 0: Have\n\nChannel 1: problem.\n\nChannel 0: a good day.\n\nChannel 1: Thank you. You too.\n\nChannel 0: Alright.\n\nChannel 1: Bye.\n\nChannel 0: Thank you.","paragraphs":[{"sentences":[{"text":"Available.","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.018304072320461273}],"sentiment":"neutral","sentiment_score":0.018304072320461273,"channel":1,"num_words":1,"start":0.39999998,"end":0.9},{"sentences":[{"text":"Ronald.","start":3.28,"end":3.78,"sentiment":"neutral","sentiment_score":0.06795315444469452}],"sentiment":"neutral","sentiment_score":0.06795315444469452,"channel":0,"num_words":1,"start":3.28,"end":3.78},{"sentences":[{"text":"Thanks.","start":10.32,"end":10.82,"sentiment":"positive","sentiment_score":0.3772062063217163},{"text":"Please stay on the line.","start":11.2,"end":12.82,"sentiment":"neutral","sentiment_score":0.19219483733177184},{"text":"Hello.","start":18.545,"end":18.865,"sentiment":"neutral","sentiment_score":0.09932482242584229},{"text":"This is 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customer, Ronald, is trying to arrange a meeting with the company's CTO, Mr. Bajid Singh. The company has been struggling to concentrate on other activities and is unable to do so. They agree to schedule a meeting for the week of July 20th at 7 PM. The customer will send a calendar invite and will call back to check for any changes."},"intents":{"segments":[{"text":"do remember in my the unfortunate thing is we're too busy. You know? Yeah.","start_word":102,"end_word":115,"intents":[{"intent":"Inform about company's busyness","confidence_score":0.0005960723}]},{"text":"we've been going through a lot of changes and acquisitions. So we've we've grown up quite a lot, and we're not in a position to concentrate on anything else other than what we do right now and Mhmm.","start_word":137,"end_word":174,"intents":[{"intent":"Describe potential future investments","confidence_score":4.4917606e-8}]},{"text":"sir, that is the reason why I'm calling you back right now.","start_word":208,"end_word":219,"intents":[{"intent":"Clarify reason for calling back","confidence_score":0.0010194477}]},{"text":"I'm hoping back to check, sir, if you have any available schedule maybe next month, maybe on the first or I second think, of your time. ideally, first and second of July is completely out. Mhmm.","start_word":221,"end_word":256,"intents":[{"intent":"Schedule meeting","confidence_score":0.15945788}]}]},"sentiments":{"segments":[{"text":"Available. Ronald.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.043128613382577896},{"text":"Thanks.","start_word":2,"end_word":2,"sentiment":"positive","sentiment_score":0.3772062063217163},{"text":"Please stay on the line. Hello. This is Chris. Yeah.","start_word":3,"end_word":12,"sentiment":"neutral","sentiment_score":0.15076041221618652},{"text":"Good morning.","start_word":13,"end_word":14,"sentiment":"positive","sentiment_score":0.3940156400203705},{"text":"Chris, it's Ronald from Cloud Solution IT. How Uh-huh. are you doing today? Not bad. Okay. Alright.","start_word":15,"end_word":31,"sentiment":"neutral","sentiment_score":0.21478821337223053},{"text":"Okay. Wonderful.","start_word":32,"end_word":33,"sentiment":"positive","sentiment_score":0.4967595934867859},{"text":"Chris, I hope you still remember the company because the last time that I touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajid Singh, to introduce our company and our services. Name of the company again, Chris, it's Cloud Solution IT. Yeah. Yeah. No. I Yes, I sir.","start_word":34,"end_word":101,"sentiment":"neutral","sentiment_score":0.10767055302858353},{"text":"do remember in my the unfortunate thing is we're too busy.","start_word":102,"end_word":112,"sentiment":"negative","sentiment_score":-0.3419516682624817},{"text":"You know? Yeah. We have Actually, been sir, we're we're it's able to arrange flat an out, introductory mate. meeting. Yes, We have sir. we've been going through a lot of changes and acquisitions. So we've we've grown up quite a lot, and we're not in a position to concentrate on anything else other than what we do right now and Mhmm. Mhmm. the new additions to the business. Yes, So sir. yeah. So, like, I've got another go live at the end of this month, so which we're Mhmm. Yeah. struggling to Actually, do. sir, that is the reason why I'm calling you back right now. I'm hoping back to check, sir, if you have any available schedule maybe next month, maybe on the first or I second think, of your time. ideally, first and second of July is completely out. Mhmm. Maybe I will actually maybe towards the end of July. End of July. Let Yep. me go ahead and check my calendar, sir. Like, How say about the the week on Yeah. the twentieth? Wake up the yep. Twentieth, sir. That that that would be okay. Monday. That week. Yeah. Yep. We'll try Would you for like that. We'll aim for that. would you like to do it in the morning, sir, or in the afternoon? 11AM? Morning. Yep. Okay.","start_word":113,"end_word":335,"sentiment":"neutral","sentiment_score":-0.008734642056071705},{"text":"That that would be perfect, sir.","start_word":336,"end_word":341,"sentiment":"positive","sentiment_score":0.5133082270622253},{"text":"So, Chris, the the the same thing. 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