{"metadata":{"transaction_key":"deprecated","request_id":"01a05f25-0d60-7422-8dc7-5262a1570d91","sha256":"68d627582e8e3e10c1a6f5d25b8da36ff6ef1fb2458a32fa67d0d1c9a659fbd4","created":"2026-09-01T22:44:19.905Z","duration":8.423938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":33},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":33,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Your call has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have","confidence":1.0,"words":[{"word":"your","start":0.39999998,"end":0.64,"confidence":0.9980469,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.8008800148963928},{"word":"call","start":0.64,"end":0.88,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.7951790690422058},{"word":"has","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.8560211658477783},{"word":"been","start":1.12,"end":1.36,"confidence":1.0,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8632979393005371},{"word":"forwarded","start":1.36,"end":1.8399999,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8518698215484619},{"word":"to","start":1.8399999,"end":2.0,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8684222102165222},{"word":"voice","start":2.0,"end":2.32,"confidence":0.9970703,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.839250922203064},{"word":"mail","start":2.32,"end":2.82,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8412351608276367},{"word":"the","start":2.8799999,"end":3.04,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8413243889808655},{"word":"person","start":3.04,"end":3.36,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8393716812133789},{"word":"you","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.8683309555053711},{"word":"are","start":3.52,"end":3.6799998,"confidence":0.5390625,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.8563581705093384},{"word":"trying","start":3.6799998,"end":3.9199998,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8621624112129211},{"word":"to","start":3.9199998,"end":4.08,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.851370096206665},{"word":"reach","start":4.08,"end":4.3199997,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8457326889038086},{"word":"is","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8981955647468567},{"word":"not","start":4.48,"end":4.7999997,"confidence":0.9970703,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8856848478317261},{"word":"available","start":4.7999997,"end":5.2999997,"confidence":0.99853516,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8504533171653748},{"word":"at","start":5.52,"end":5.7599998,"confidence":0.99902344,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.43016111850738525},{"word":"the","start":5.7599998,"end":5.8399997,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4205314815044403},{"word":"tone","start":5.8399997,"end":6.3199997,"confidence":0.9875488,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.3706342577934265},{"word":"please","start":6.3199997,"end":6.64,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.43964171409606934},{"word":"record","start":6.64,"end":7.04,"confidence":0.9980469,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.40334486961364746},{"word":"your","start":7.04,"end":7.2,"confidence":0.99902344,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.3845866024494171},{"word":"message","start":7.2,"end":7.7,"confidence":0.9980469,"punctuated_word":"message.","sentiment":"negative","sentiment_score":-0.340074360370636},{"word":"when","start":7.8399997,"end":8.0,"confidence":0.9902344,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.1986280381679535},{"word":"you","start":8.0,"end":8.24,"confidence":0.9921875,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.22067230939865112},{"word":"have","start":8.24,"end":8.423938,"confidence":0.48217773,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.12070971727371216}],"paragraphs":{"transcript":"\nYour call has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.39999998,"end":2.82,"sentiment":"negative","sentiment_score":-0.8395195379853249},{"text":"The person you are trying to reach is not available.","start":2.8799999,"end":5.2999997,"sentiment":"negative","sentiment_score":-0.8598984122276306},{"text":"At the tone, please record your message.","start":5.52,"end":7.7,"sentiment":"negative","sentiment_score":-0.39842491490500315},{"text":"When you have","start":7.8399997,"end":8.423938,"sentiment":"neutral","sentiment_score":-0.18000335494677225}],"sentiment":"negative","sentiment_score":-0.6658616034047944,"num_words":28,"start":0.39999998,"end":8.423938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your call has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.39999998,"end":2.82,"sentiment":"negative","sentiment_score":-0.8395195379853249},{"text":"The person you are trying to reach is not available.","start":2.8799999,"end":5.2999997,"sentiment":"negative","sentiment_score":-0.8598984122276306},{"text":"At the tone, please record your message.","start":5.52,"end":7.7,"sentiment":"negative","sentiment_score":-0.39842491490500315},{"text":"When you have","start":7.8399997,"end":8.423938,"sentiment":"neutral","sentiment_score":-0.18000335494677225}],"sentiment":"negative","sentiment_score":-0.6658616034047944,"channel":1,"num_words":28,"start":0.39999998,"end":8.423938}]},"summary":{"result":"success","short":"Your call has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message. When you have"},"intents":{"segments":[{"text":"At the tone, please record your message.","start_word":18,"end_word":24,"intents":[{"intent":"Leave message","confidence_score":0.89591986}]}]},"sentiments":{"segments":[{"text":"Your call has been forwarded to voice mail. The person you are trying to reach is not available. At the tone, please record your message.","start_word":0,"end_word":24,"sentiment":"negative","sentiment_score":-0.7119460701942444},{"text":"When you have","start_word":25,"end_word":27,"sentiment":"neutral","sentiment_score":-0.21487221121788025}],"average":{"sentiment":"negative","sentiment_score":-0.6667575258197207}}}}