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My name is. I'm calling regarding one of the like, my coin pro like, I have a 50 Mbps speed currently. I want to upgrade that one. So for that, how much do I have to pay it?\n\nUh-huh. Okay. Ashi's sister, a s h I s. Okay. Yeah.\n\nSure.","paragraphs":[{"sentences":[{"text":"Hi.","start":5.04,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.03762365132570267},{"text":"My name is.","start":5.2799997,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.028568154200911522},{"text":"I'm calling regarding one of the like, my coin pro like, I have a 50 Mbps speed currently.","start":8.639999,"end":18.055,"sentiment":"neutral","sentiment_score":0.025936670704848237},{"text":"I want to upgrade that one.","start":18.115,"end":19.895,"sentiment":"neutral","sentiment_score":0.03356557587782542},{"text":"So for that, how much do I have to pay it?","start":20.355,"end":23.175,"sentiment":"neutral","sentiment_score":0.011823340827091173}],"sentiment":"neutral","sentiment_score":0.023631753614888742,"num_words":39,"start":5.04,"end":23.175},{"sentences":[{"text":"Uh-huh.","start":32.07,"end":32.57,"sentiment":"neutral","sentiment_score":0.019809382036328316},{"text":"Okay.","start":34.31,"end":34.81,"sentiment":"neutral","sentiment_score":0.03900556266307831},{"text":"Ashi's sister, a s h I s.","start":37.11,"end":40.73,"sentiment":"neutral","sentiment_score":0.02144781393664224},{"text":"Okay.","start":49.855,"end":50.175,"sentiment":"neutral","sentiment_score":0.10994084179401398},{"text":"Yeah.","start":50.175,"end":50.495,"sentiment":"neutral","sentiment_score":0.14678192138671875}],"sentiment":"neutral","sentiment_score":0.04233385503969409,"num_words":11,"start":32.07,"end":50.495},{"sentences":[{"text":"Sure.","start":50.495,"end":50.995,"sentiment":"neutral","sentiment_score":0.251933217048645}],"sentiment":"neutral","sentiment_score":0.251933217048645,"num_words":1,"start":50.495,"end":50.995}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hi. Good afternoon. This is Airtel accounts. How may I help you today?\n\nChannel 1: Hi. My name is. I'm calling regarding one of the like, my coin pro like, I have a 50 Mbps speed currently. I want to upgrade that one. So for that, how much do I have to pay it?\n\nChannel 0: Oh, sure. I would love to check your account. In that way, I can introduce to one of our tech team in reference to your concern because they are\n\nChannel 1: Uh-huh.\n\nChannel 0: the one who handles this one.\n\nChannel 1: Okay.\n\nChannel 0: What is your full name?\n\nChannel 1: Ashi's sister, a s h I s.\n\nChannel 0: Okay. Thank you. Nice to have you on the line. Just give me a minute or two. I'll place you on hold.\n\nLet me just check the available tech rep for you. Okay?\n\nChannel 1: Okay. Yeah. Sure.\n\nChannel 0: Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":0.297842800617218},{"text":"Good afternoon.","start":0.48,"end":1.28,"sentiment":"positive","sentiment_score":0.4758838564157486},{"text":"This is Airtel accounts.","start":1.28,"end":2.56,"sentiment":"positive","sentiment_score":0.4046718031167984},{"text":"How may I help you today?","start":2.56,"end":3.86,"sentiment":"positive","sentiment_score":0.43983886142571765}],"sentiment":"positive","sentiment_score":0.42364083803617036,"channel":0,"num_words":13,"start":0.24,"end":3.86},{"sentences":[{"text":"Hi.","start":5.04,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.03762365132570267},{"text":"My name is.","start":5.2799997,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.028568154200911522},{"text":"I'm calling regarding one of the like, my coin pro like, I have a 50 Mbps speed 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