{"metadata":{"transaction_key":"deprecated","request_id":"019fee89-cfae-7801-a78f-3160699042e1","sha256":"f3aa7400620f8c1ccce8d181154919979e8efeb77647da90f678da685279b880","created":"2026-08-11T01:57:18.058Z","duration":17.207937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. This is Nicole. Please leave me the message after the tone. Thanks. Bye.","confidence":0.9980469,"words":[{"word":"hi","start":2.8,"end":2.96,"confidence":0.99658203,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.13961893320083618},{"word":"this","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.10667379945516586},{"word":"is","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.10764001309871674},{"word":"nicole","start":3.36,"end":3.86,"confidence":0.85058594,"punctuated_word":"Nicole.","sentiment":"neutral","sentiment_score":0.11157232522964478},{"word":"please","start":3.9199998,"end":4.24,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.03436233103275299},{"word":"leave","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.0065548717975616455},{"word":"me","start":4.4,"end":4.48,"confidence":0.9941406,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.03464868664741516},{"word":"the","start":4.48,"end":4.64,"confidence":0.9243164,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.01679942011833191},{"word":"message","start":4.64,"end":5.12,"confidence":0.95947266,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.035161346197128296},{"word":"after","start":5.12,"end":5.3599997,"confidence":0.9980469,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.026804253458976746},{"word":"the","start":5.3599997,"end":5.52,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.07692483067512512},{"word":"tone","start":5.52,"end":5.8399997,"confidence":0.9890137,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.05119192600250244},{"word":"thanks","start":5.8399997,"end":6.24,"confidence":1.0,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.6100752353668213},{"word":"bye","start":6.24,"end":6.74,"confidence":0.99609375,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.29472804069519043}],"paragraphs":{"transcript":"\nHi. This is Nicole. Please leave me the message after the tone. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.8,"end":2.96,"sentiment":"neutral","sentiment_score":0.13961893320083618},{"text":"This is Nicole.","start":2.96,"end":3.86,"sentiment":"neutral","sentiment_score":0.10862871259450912},{"text":"Please leave me the message after the tone.","start":3.9199998,"end":5.8399997,"sentiment":"neutral","sentiment_score":-0.01641448587179184},{"text":"Thanks.","start":5.8399997,"end":6.24,"sentiment":"positive","sentiment_score":0.6100752353668213},{"text":"Bye.","start":6.24,"end":6.74,"sentiment":"neutral","sentiment_score":0.29472804069519043}],"sentiment":"neutral","sentiment_score":0.08849946143371719,"num_words":14,"start":2.8,"end":6.74}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. This is Nicole. Please leave me the message after the tone. Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.8,"end":2.96,"sentiment":"neutral","sentiment_score":0.13961893320083618},{"text":"This is Nicole.","start":2.96,"end":3.86,"sentiment":"neutral","sentiment_score":0.10862871259450912},{"text":"Please leave me the message after the tone.","start":3.9199998,"end":5.8399997,"sentiment":"neutral","sentiment_score":-0.01641448587179184},{"text":"Thanks.","start":5.8399997,"end":6.24,"sentiment":"positive","sentiment_score":0.6100752353668213},{"text":"Bye.","start":6.24,"end":6.74,"sentiment":"neutral","sentiment_score":0.29472804069519043}],"sentiment":"neutral","sentiment_score":0.08849946143371719,"channel":1,"num_words":14,"start":2.8,"end":6.74}]},"summary":{"result":"success","short":"Hi. This is Nicole. Please leave me the message after the tone. Thanks. Bye."},"intents":{"segments":[{"text":"Thanks.","start_word":12,"end_word":12,"intents":[{"intent":"Request message","confidence_score":0.058935173}]}]},"sentiments":{"segments":[{"text":"Hi. This is Nicole. Please leave me the message after the tone.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.0356125682592392},{"text":"Thanks. Bye.","start_word":12,"end_word":13,"sentiment":"positive","sentiment_score":0.48071274161338806}],"average":{"sentiment":"neutral","sentiment_score":0.14688761234283448}}}}