{"metadata":{"transaction_key":"deprecated","request_id":"019e8ff3-beea-7761-abda-ec0f61329607","sha256":"1bcb68b9a02c132561321b5a3348b77846d603a4c462b643f416fedfac87a78a","created":"2026-06-04T00:06:17.712Z","duration":9.287937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":16},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":16,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Yeah. Good morning. Ben, it's Ronald from Cloud Solution IT.","confidence":0.98291016,"words":[{"word":"yeah","start":3.04,"end":3.36,"confidence":0.888916,"punctuated_word":"Yeah.","sentiment":"positive","sentiment_score":0.5056005120277405},{"word":"good","start":3.36,"end":3.6,"confidence":0.99902344,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.8701853156089783},{"word":"morning","start":3.6,"end":4.1,"confidence":0.98291016,"punctuated_word":"morning.","sentiment":"positive","sentiment_score":0.7555615901947021},{"word":"ben","start":4.88,"end":5.12,"confidence":0.96484375,"punctuated_word":"Ben,","sentiment":"positive","sentiment_score":0.45685529708862305},{"word":"it's","start":5.12,"end":5.62,"confidence":0.9980469,"punctuated_word":"it's","sentiment":"neutral","sentiment_score":0.32749348878860474},{"word":"ronald","start":5.8399997,"end":6.3399997,"confidence":0.9667969,"punctuated_word":"Ronald","sentiment":"positive","sentiment_score":0.35462844371795654},{"word":"from","start":6.56,"end":7.06,"confidence":1.0,"punctuated_word":"from","sentiment":"positive","sentiment_score":0.3339317739009857},{"word":"cloud","start":7.2,"end":7.52,"confidence":0.5878906,"punctuated_word":"Cloud","sentiment":"neutral","sentiment_score":0.27797654271125793},{"word":"solution","start":7.52,"end":8.02,"confidence":0.94970703,"punctuated_word":"Solution","sentiment":"positive","sentiment_score":0.34198492765426636},{"word":"it","start":8.16,"end":8.66,"confidence":0.99316406,"punctuated_word":"IT.","sentiment":"neutral","sentiment_score":0.19016003608703613}],"paragraphs":{"transcript":"\nYeah. Good morning. Ben, it's Ronald from Cloud Solution IT.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.04,"end":3.36,"sentiment":"positive","sentiment_score":0.5056005120277405},{"text":"Good morning.","start":3.36,"end":4.1,"sentiment":"positive","sentiment_score":0.8128734529018402},{"text":"Ben, it's Ronald from Cloud Solution IT.","start":4.88,"end":8.66,"sentiment":"neutral","sentiment_score":0.3261472157069615}],"sentiment":"positive","sentiment_score":0.44143779277801515,"num_words":10,"start":3.04,"end":8.66}]}}]},{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]}],"paragraphs":{"transcript":"\nChannel 0: Yeah. Good morning. Ben, it's Ronald from Cloud Solution IT.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.04,"end":3.36,"sentiment":"positive","sentiment_score":0.5056005120277405},{"text":"Good morning.","start":3.36,"end":4.1,"sentiment":"positive","sentiment_score":0.8128734529018402},{"text":"Ben, it's Ronald from Cloud Solution IT.","start":4.88,"end":8.66,"sentiment":"neutral","sentiment_score":0.3261472157069615}],"sentiment":"positive","sentiment_score":0.44143779277801515,"channel":0,"num_words":10,"start":3.04,"end":8.66}]},"summary":{"result":"success","short":"Yeah. Good morning. Ben, it's Ronald from Cloud Solution IT."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Yeah. Good morning. Ben, it's Ronald from Cloud Solution IT.","start_word":0,"end_word":9,"sentiment":"positive","sentiment_score":0.44786494970321655}],"average":{"sentiment":"positive","sentiment_score":0.44786494970321655}}}}