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Okay. Yeah. I'll have to pass you on some more upper management because that's this is a bit above me on what decisions are made there. If you want, I can send you a contact number to get a hold of.\n\nAnd then yeah. Because, yeah, I'm I'm based out in the field. I don't deal with any of, yeah, that other stuff. Yeah. No.\n\nI'm a mechanical supervisor. Yeah. Yeah. No. No.\n\nNo. Yeah. Yeah, mate. No worries. I can sort that out for you.\n\nAlright. Alright. Yeah. 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Good morning. James, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful.\n\nNo complain. It's Friday. Last day of work. Right? Yeah.\n\nJames, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, James, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for\n\nChannel 1: Okay.\n\nChannel 0: clouds.\n\nChannel 1: Yeah. I'll have to pass you on some more upper management because that's this is a bit above me on what decisions are made there. If you want,\n\nChannel 0: Mhmm.\n\nChannel 1: I can send you a contact number to get a hold of.\n\nChannel 0: Yep.\n\nChannel 1: And\n\nChannel 0: Yes,\n\nChannel 1: then\n\nChannel 0: sir.\n\nChannel 1: yeah. Because, yeah, I'm I'm based out in the field. I don't deal with any of, yeah, that other stuff.\n\nChannel 0: But but but I understand you work as a CDO, sir. Right? For VCS?\n\nChannel 1: Yeah. No. I'm a mechanical supervisor.\n\nChannel 0: I'm a mechanical supervisor. So\n\nChannel 1: Yeah.\n\nChannel 0: that\n\nChannel 1: Yeah.\n\nChannel 0: the you have nothing to do with IT.\n\nChannel 1: No. No. No.\n\nChannel 0: Oh, I see. I understand. Alright.\n\nChannel 1: Yeah.\n\nChannel 0: Okay. If you can send me the details of the person that I can talk or the person in charge in IT, I would be very happy.\n\nChannel 1: Yeah, mate. No worries. I can sort that out for you.\n\nChannel 0: Alright. No\n\nChannel 1: Alright.\n\nChannel 0: worries. Thank you, James.\n\nChannel 1: Alright. Yeah. Bye.\n\nChannel 0: Alright. Have a good day. Enjoy Friday.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.02688836306333542}],"sentiment":"neutral","sentiment_score":0.02688836306333542,"channel":1,"num_words":1,"start":0.64,"end":1.14},{"sentences":[{"text":"Yeah.","start":3.1999998,"end":3.52,"sentiment":"neutral","sentiment_score":0.10898461937904358},{"text":"Good morning.","start":3.52,"end":4.18,"sentiment":"neutral","sentiment_score":0.33078809082508087},{"text":"James, it's Ronald from Cloud Solution IT.","start":4.7999997,"end":8.66,"sentiment":"neutral","sentiment_score":0.29322116502693724},{"text":"How are you doing today?","start":9.2,"end":10.42,"sentiment":"neutral","sentiment_score":0.3330783784389496},{"text":"I'm doing 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Ronald reminds James of their previous conversation with Baljit Singh and offers to send contact information for upper management. James explains that he is a mechanical supervisor and does not deal with IT-related matters. Ronald agrees to send details and the call ends."},"intents":{"segments":[{"text":"James, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, James, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for Okay. clouds. 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James, it's Ronald from Cloud Solution IT.","start_word":0,"end_word":10,"sentiment":"neutral","sentiment_score":0.2526198625564575},{"text":"How are you doing today? I'm doing wonderful.","start_word":11,"end_word":18,"sentiment":"positive","sentiment_score":0.5359525084495544},{"text":"No complain. It's Friday. Last day of work. Right? Yeah. James, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, James, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for Okay. clouds. Yeah. I'll have to pass you on some more upper management because that's this is a bit above me on what decisions are made there. If you want, Mhmm. I can send you a contact number to get a hold of. Yep. And Yes, then sir. yeah. Because, yeah, I'm I'm based out in the field. I don't deal with any of, yeah, that other stuff. But but but I understand you work as a CDO, sir. Right? For VCS? Yeah. No. I'm a mechanical supervisor. I'm a mechanical supervisor. So Yeah. that Yeah. the you have nothing to do with IT. No. No. No. Oh, I see. I understand. Alright. Yeah. Okay. If you can send me the details of the person that I can talk or the person in charge in IT, I would be very happy. Yeah, mate. No worries. I can sort that out for you. Alright. No Alright. worries. Thank you, James. Alright. Yeah. Bye. Alright.","start_word":19,"end_word":267,"sentiment":"neutral","sentiment_score":0.05047812685370445},{"text":"Have a good day.","start_word":268,"end_word":271,"sentiment":"positive","sentiment_score":0.40360206365585327},{"text":"Enjoy Friday.","start_word":272,"end_word":273,"sentiment":"neutral","sentiment_score":0.3276878297328949}],"average":{"sentiment":"neutral","sentiment_score":0.08151467323303223}}}}