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Ross. How are you? Hello? Not too bad, mate. Not too bad.\n\nWhat's happening? Probably Tuesday anytime. Yep. Alright. Can you send a text to that?\n\nBecause I'm I'm looking out with we've got the grandson. He's at his sporting activity. So if you can mhmm. Now have you worked out how much it might cost for the RAM or you don't know yet? For the RAM, the memory, how much do you think it will cost?\n\nOkay. Okay. No worries. Alright. Thank you for that.\n\nAnd I won't be able to make a decision until I speak to my colleagues. Okay. What I can do, though, is probably ring them then and there. Hopefully, I can get through to them. Look.\n\nLeave it with me. What what I'll do is I'll let my colleagues know to be available around 11:00, and I'll let them know how much it it'll cost. Okay? Alright. So if you can send me a text message, Ross, that will be much appreciated.\n\nOkay. Say that again, please? Correct. Yes. Alright.\n\nThank you for that. Much appreciated. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello, Ross.","start":1.92,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.08956917747855186},{"text":"How are you?","start":2.6399999,"end":3.54,"sentiment":"neutral","sentiment_score":0.13918979465961456},{"text":"Hello?","start":4.7999997,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.08412128686904907},{"text":"Not too bad, mate.","start":8.16,"end":9.04,"sentiment":"neutral","sentiment_score":0.2276686653494835},{"text":"Not too bad.","start":9.04,"end":9.599999,"sentiment":"neutral","sentiment_score":0.17267743249734244}],"sentiment":"neutral","sentiment_score":0.16227199882268906,"num_words":13,"start":1.92,"end":9.599999},{"sentences":[{"text":"What's happening?","start":9.599999,"end":10.42,"sentiment":"neutral","sentiment_score":0.13442369177937508},{"text":"Probably Tuesday 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out how much it might cost for the RAM or you don't know yet?","start":47.265,"end":53.845,"sentiment":"neutral","sentiment_score":-0.006875547632161114},{"text":"For the RAM, the memory, how much do you think it will cost?","start":54.49,"end":58.35,"sentiment":"neutral","sentiment_score":-0.006950278229151781}],"sentiment":"neutral","sentiment_score":0.0008590818821069072,"num_words":51,"start":36.46,"end":58.35},{"sentences":[{"text":"Okay.","start":64.89,"end":65.39,"sentiment":"neutral","sentiment_score":0.0017855465412139893},{"text":"Okay.","start":70.744995,"end":71.244995,"sentiment":"neutral","sentiment_score":0.0021052472293376923},{"text":"No worries.","start":72.585,"end":73.405,"sentiment":"neutral","sentiment_score":-0.03641841746866703},{"text":"Alright.","start":73.545,"end":74.024994,"sentiment":"neutral","sentiment_score":0.07173062115907669},{"text":"Thank you for 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How are you?\n\nChannel 0: Hello?\n\nChannel 1: Hello?\n\nChannel 0: Hi, Nick. I'm very well. How are you?\n\nChannel 1: Not too bad, mate. Not too bad. What's happening?\n\nChannel 0: Great. Nick, actually, I just wanted to check-in. When are you available next week? Tuesday, Thursday, anytime?\n\nChannel 1: Probably Tuesday anytime.\n\nChannel 0: Tuesday, anytime? Okay. So just a second. How about, again, 11AM, Tuesday?\n\nChannel 1: Yep. Alright. Can you send a text to that? Because I'm I'm looking out with we've got the grandson. He's at his sporting activity.\n\nSo if you can mhmm. Now have you worked out how much it might cost for the RAM\n\nChannel 0: Uh-huh.\n\nChannel 1: or you\n\nChannel 0: Sorry.\n\nChannel 1: don't\n\nChannel 0: Come\n\nChannel 1: know\n\nChannel 0: again?\n\nChannel 1: yet? For the RAM, the memory, how\n\nChannel 0: Mhmm.\n\nChannel 1: much do you think it will cost?\n\nChannel 0: Harry Harry is working on it. I'm not sure about that.\n\nChannel 1: Okay.\n\nChannel 0: So he he is going to visit you Tuesday, 11AM. And, yep,\n\nChannel 1: Okay.\n\nChannel 0: he'll let\n\nChannel 1: No\n\nChannel 0: you know.\n\nChannel 1: worries. Alright. Thank you\n\nChannel 0: Alright?\n\nChannel 1: for that. And I won't be able to make a decision until I speak to my colleagues.\n\nChannel 0: I understand\n\nChannel 1: Okay.\n\nChannel 0: that.\n\nChannel 1: What I can do, though, is probably ring them then and there. Hopefully, I can get through to them.\n\nChannel 0: Yep.\n\nChannel 1: Look. Leave\n\nChannel 0: Uh-huh.\n\nChannel 1: it with me. What what I'll do is I'll\n\nChannel 0: Mhmm.\n\nChannel 1: let my colleagues know to be available around 11:00, and I'll let them know how much it it'll cost.\n\nChannel 0: Right.\n\nChannel 1: Okay? Alright.\n\nChannel 0: Yep.\n\nChannel 1: So if you can send me a text message, Ross, that will be much appreciated.\n\nChannel 0: Text message\n\nChannel 1: Okay.\n\nChannel 0: for meeting confirmation.\n\nChannel 1: Say that again, please?\n\nChannel 0: Text message for a meeting confirmation, meeting details.\n\nChannel 1: Correct. Yes.\n\nChannel 0: Yep. Alright. I'll text you right away.\n\nChannel 1: Alright. Thank you for that. Much\n\nChannel 0: Yep.\n\nChannel 1: appreciated.\n\nChannel 0: Thank you.\n\nChannel 1: Bye\n\nChannel 0: All good, man.\n\nChannel 1: bye.\n\nChannel 0: Cheers. Bye.","paragraphs":[{"sentences":[{"text":"Hello, Ross.","start":1.92,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.08956917747855186},{"text":"How are you?","start":2.6399999,"end":3.54,"sentiment":"neutral","sentiment_score":0.13918979465961456}],"sentiment":"neutral","sentiment_score":0.11934154778718949,"channel":1,"num_words":5,"start":1.92,"end":3.54},{"sentences":[{"text":"Hello?","start":4.72,"end":5.22,"sentiment":"neutral","sentiment_score":0.07096721231937408}],"sentiment":"neutral","sentiment_score":0.07096721231937408,"channel":0,"num_words":1,"start":4.72,"end":5.22},{"sentences":[{"text":"Hello?","start":4.7999997,"end":5.2999997,"sentiment":"neutral","sentiment_score":0.08412128686904907}],"sentiment":"neutral","sentiment_score":0.08412128686904907,"channel":1,"num_words":1,"start":4.7999997,"end":5.2999997},{"sentences":[{"text":"Hi, Nick.","start":5.3599997,"end":6.08,"sentiment":"neutral","sentiment_score":0.29273439943790436},{"text":"I'm very 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The customer mentions that the grandson is working on it and they will need to discuss it with their colleagues. The agent agrees to text the customer and get back to them with meeting details."},"intents":{"segments":[{"text":"Nick, actually, I just wanted to check-in. When are you available next week?","start_word":25,"end_word":37,"intents":[{"intent":"Check availability","confidence_score":0.60812527},{"intent":"Confirm availability","confidence_score":0.015452654}]},{"text":"Can you send a text to that?","start_word":58,"end_word":64,"intents":[{"intent":"Send text","confidence_score":0.69804436}]},{"text":"Now have you worked out how much it might cost for the RAM Uh-huh. or you Sorry.","start_word":85,"end_word":101,"intents":[{"intent":"Determine cost and availability","confidence_score":0.002487604}]},{"text":"And I won't be able to make a decision until I speak to my colleagues. 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Because I'm I'm looking out with we've got the grandson. He's at his sporting activity. So if you can mhmm. Now have you worked out how much it might cost for the RAM Uh-huh. or you Sorry. don't Come know again? yet? For the RAM, the memory, how Mhmm. much do you think it will cost? Harry Harry is working on it. I'm not sure about that. Okay. So he he is going to visit you Tuesday, 11AM. And, yep, Okay. he'll let No you know. worries. Alright. Thank you Alright? for that. And I won't be able to make a decision until I speak to my colleagues. I understand Okay. that. What I can do, though, is probably ring them then and there. Hopefully, I can get through to them. Yep. Look. Leave Uh-huh. it with me. What what I'll do is I'll Mhmm. let my colleagues know to be available around 11:00, and I'll let them know how much it it'll cost. Right. Okay? Alright. Yep. So if you can send me a text message, Ross, that will be much appreciated. Text message Okay. for meeting confirmation. 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