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It's Andrew Salado unable to take your call at the moment. So please leave a message, and I'll get back to you as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.56,"sentiment":"neutral","sentiment_score":-0.037373848259449005},{"text":"It's Andrew Salado unable to take your call at the moment.","start":0.56,"end":3.36,"sentiment":"neutral","sentiment_score":-0.3132373866709796},{"text":"So please leave a message, and I'll get back to you as soon as I can.","start":3.36,"end":5.7599998,"sentiment":"neutral","sentiment_score":-0.08277727186214179},{"text":"Thank you.","start":5.7599998,"end":6.5,"sentiment":"positive","sentiment_score":0.3601548373699188}],"sentiment":"neutral","sentiment_score":-0.13623705922315518,"num_words":30,"start":0.32,"end":6.5}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. It's Andrew Salado unable to take your call at the moment. So please leave a message, and I'll get back to you as soon as I can. Thank you.\n\nChannel 0: Hi, Andrew, mate. It's Henry here calling you from the technical one. Sorry I missed you. I was just trying to follow-up in regards to manifest AI. I'll try and send you through an email with some information.\n\nBut if you are interested in having a look at our AI platform, feel free to give us a callback. Otherwise, I'll try and reach out at a later stage, and we can obviously go from there. So hope to hear from you soon, though. Cheers, Andrew. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.32,"end":0.56,"sentiment":"neutral","sentiment_score":-0.037373848259449005},{"text":"It's Andrew Salado unable to take your call at the moment.","start":0.56,"end":3.36,"sentiment":"neutral","sentiment_score":-0.3132373866709796},{"text":"So please leave a message, and I'll get back to you as soon as I can.","start":3.36,"end":5.7599998,"sentiment":"neutral","sentiment_score":-0.08277727186214179},{"text":"Thank you.","start":5.7599998,"end":6.5,"sentiment":"positive","sentiment_score":0.3601548373699188}],"sentiment":"neutral","sentiment_score":-0.13623705922315518,"channel":1,"num_words":30,"start":0.32,"end":6.5},{"sentences":[{"text":"Hi, Andrew, mate.","start":11.12,"end":12.16,"sentiment":"neutral","sentiment_score":0.1849367320537567},{"text":"It's Henry here calling you from the technical one.","start":12.16,"end":14.559999,"sentiment":"neutral","sentiment_score":0.14256005734205246},{"text":"Sorry I missed you.","start":14.559999,"end":15.815,"sentiment":"neutral","sentiment_score":-0.1381511278450489},{"text":"I was just trying to follow-up in regards to manifest AI.","start":15.875,"end":19.494999,"sentiment":"neutral","sentiment_score":-0.04763942448930307},{"text":"I'll try and send you through an email with some information.","start":19.955,"end":22.695,"sentiment":"neutral","sentiment_score":0.021003275940364056}],"sentiment":"neutral","sentiment_score":0.02611180439003204,"channel":0,"num_words":38,"start":11.12,"end":22.695},{"sentences":[{"text":"But if you are interested in having a look at our AI platform, feel free to give us a callback.","start":23.474998,"end":28.755,"sentiment":"neutral","sentiment_score":0.13440977726131678},{"text":"Otherwise, I'll try and reach out at a later stage, and we can obviously go from there.","start":28.755,"end":33.202938,"sentiment":"neutral","sentiment_score":-0.03200360650525374},{"text":"So hope to hear from you soon, though.","start":33.202938,"end":35.142937,"sentiment":"neutral","sentiment_score":0.3132583796977997},{"text":"Cheers, Andrew.","start":35.202938,"end":36.002937,"sentiment":"positive","sentiment_score":0.5060330629348755},{"text":"Bye.","start":36.002937,"end":36.502937,"sentiment":"neutral","sentiment_score":0.2559153437614441}],"sentiment":"neutral","sentiment_score":0.12329547378855447,"channel":0,"num_words":48,"start":23.474998,"end":36.502937}]},"summary":{"result":"success","short":"The customer, Andrew Salado, is unable to answer the call and has an answering machine on the line. Henry from technical is calling to follow up on manifest AI and will send an email with more information. Henry invites Andrew to call back if he is interested in looking at their AI platform."},"intents":{"segments":[{"text":"I was just trying to follow-up in regards to manifest AI. I'll try and send you through an email with some information. But if you are interested in having a look at our AI platform, feel free to give us a callback. Otherwise, I'll try and reach out at a later stage, and we can obviously go from there. So hope to hear from you soon, though.","start_word":46,"end_word":112,"intents":[{"intent":"Follow-up on manifest ai","confidence_score":0.6453208},{"intent":"Follow up on manifest ai","confidence_score":0.061358057}]},{"text":"I'll try and send you through an email with some information.","start_word":57,"end_word":67,"intents":[{"intent":"Send email","confidence_score":0.14690748}]},{"text":"Otherwise, I'll try and reach out at a later stage, and we can obviously go from there. So hope to hear from you soon, though.","start_word":88,"end_word":112,"intents":[{"intent":"Reach out at later stage","confidence_score":0.27657947}]}]},"sentiments":{"segments":[{"text":"Hi. It's Andrew Salado unable to take your call at the moment. So please leave a message, and I'll get back to you as soon as I can.","start_word":0,"end_word":27,"sentiment":"neutral","sentiment_score":-0.1588115096092224},{"text":"Thank you.","start_word":28,"end_word":29,"sentiment":"positive","sentiment_score":0.3381536602973938},{"text":"Hi, Andrew, mate. It's Henry here calling you from the technical one. Sorry I missed you. I was just trying to follow-up in regards to manifest AI. I'll try and send you through an email with some information. But if you are interested in having a look at our AI platform, feel free to give us a callback. Otherwise, I'll try and reach out at a later stage, and we can obviously go from there. So hope to hear from you soon, though.","start_word":30,"end_word":112,"sentiment":"neutral","sentiment_score":0.06940221786499023},{"text":"Cheers, Andrew. Bye.","start_word":113,"end_word":115,"sentiment":"positive","sentiment_score":0.44623038172721863}],"average":{"sentiment":"neutral","sentiment_score":0.03663882502803096}}}}