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Cheers.","paragraphs":[{"sentences":[{"text":"Yeah.","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.01508982665836811},{"text":"How how far the panels or the stock?","start":2.3999999,"end":4.98,"sentiment":"neutral","sentiment_score":-0.006323141744360328},{"text":"No.","start":7.7599998,"end":8.26,"sentiment":"neutral","sentiment_score":-0.17513462901115415},{"text":"Just just just tell me.","start":22.955,"end":23.994999,"sentiment":"neutral","sentiment_score":-0.08554786443710327},{"text":"Just regardless, tell me.","start":23.994999,"end":25.675,"sentiment":"neutral","sentiment_score":-0.11172127164900303}],"sentiment":"neutral","sentiment_score":-0.057118649741536694,"num_words":19,"start":0.48,"end":25.675},{"sentences":[{"text":"Because usually I call, like, we're always ten minutes away.","start":25.675,"end":27.755,"sentiment":"neutral","sentiment_score":-0.11632075309753417},{"text":"We're ten minutes away.","start":27.755,"end":28.802937,"sentiment":"neutral","sentiment_score":-0.08472960814833641},{"text":"Just give me give me a call now and see how far they are with now.","start":29.202936,"end":33.302937,"sentiment":"neutral","sentiment_score":-0.031102798762731254},{"text":"Yeah.","start":34.002937,"end":34.502937,"sentiment":"neutral","sentiment_score":0.07422278821468353},{"text":"Alright.","start":35.362938,"end":35.762936,"sentiment":"neutral","sentiment_score":0.18862596154212952}],"sentiment":"neutral","sentiment_score":-0.0542788123129867,"num_words":32,"start":25.675,"end":35.762936},{"sentences":[{"text":"Cheers.","start":35.762936,"end":36.162937,"sentiment":"positive","sentiment_score":0.5569175481796265},{"text":"Thanks, man.","start":36.162937,"end":36.642937,"sentiment":"positive","sentiment_score":0.6633067727088928},{"text":"Cheers.","start":36.642937,"end":36.802937,"sentiment":"positive","sentiment_score":0.5532690286636353},{"text":"Cheers.","start":36.802937,"end":37.302937,"sentiment":"positive","sentiment_score":0.5072596073150635}],"sentiment":"positive","sentiment_score":0.5888119459152221,"num_words":5,"start":35.762936,"end":37.302937}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Yeah.\n\nChannel 0: Jason.\n\nChannel 1: How how far the panels or the stock?\n\nChannel 0: Did did you receive a call from delivery driver?\n\nChannel 1: No.\n\nChannel 0: Okay. I just spoke to Phoebe probably five after I had checked with you, and she said I'll get I believe I will give you a call. She must be calling. He must be.\n\nChannel 1: Just just just tell me. Just\n\nChannel 0: I asked him.\n\nChannel 1: regardless,\n\nChannel 0: He was gone.\n\nChannel 1: tell me. Because usually I call, like, we're always ten minutes away. We're ten minutes away. Just give me give me a call now and see how far they\n\nChannel 0: Yeah.\n\nChannel 1: are with now.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: I'll do that right away.\n\nChannel 1: Alright.\n\nChannel 0: Yeah.\n\nChannel 1: Cheers. Thanks, man. Cheers. Cheers.\n\nChannel 0: Cool. 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The agent also mentions that the delivery driver was gone and they are usually ten minutes away. The customer agrees to call the agent back and thanks the agent."},"intents":{"segments":[{"text":"Did did you receive a call from delivery driver? No. Okay.","start_word":10,"end_word":20,"intents":[{"intent":"Check delivery driver's availability","confidence_score":0.008909328}]},{"text":"I just spoke to Phoebe probably five after I had checked with you, and she said I'll get I believe I will give you a call. She must be calling.","start_word":21,"end_word":50,"intents":[{"intent":"Request call","confidence_score":0.036974404},{"intent":"Confirm call","confidence_score":0.036195412}]}]},"sentiments":{"segments":[{"text":"Yeah. Jason. How how far the panels or the stock? Did did you receive a call from delivery driver? No. Okay. I just spoke to Phoebe probably five after I had checked with you, and she said I'll get I believe I will give you a call. She must be calling. He must be. Just just just tell me. Just I asked him. regardless, He was gone. tell me. Because usually I call, like, we're always ten minutes away. We're ten minutes away. Just give me give me a call now and see how far they Yeah. are with now. Yeah. Yeah. Yeah. I'll do that right away. Alright. Yeah.","start_word":0,"end_word":109,"sentiment":"neutral","sentiment_score":-0.04795756936073303},{"text":"Cheers. Thanks, man. Cheers. Cheers. Cool.","start_word":110,"end_word":115,"sentiment":"positive","sentiment_score":0.5612104535102844},{"text":"Yeah.","start_word":116,"end_word":116,"sentiment":"neutral","sentiment_score":0.17385455965995789}],"average":{"sentiment":"neutral","sentiment_score":0.00807251288876896}}}}