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I'm calling about cybersecurity. Oh, yes. Hi. Good afternoon.\n\nBenjie? It's Andrew from Vigilance AI. Yes. Benjie, I represent Vigilance AI. It is our AI MDR platform, and we have actually helped a lot of teams already.\n\nAnd we we just wanted to reach out to you. I don't know if you still remember, but we have actually sent you emails regarding it. And I just wanted to follow-up and see if you have an available time this week or tomorrow for... Or just a really quick demo. Oh.\n\nOh, yes. Okay. I see. That's okay. Thank you, Benjie.\n\nShould I send you your same email, which is benjie.viola@hamston.org.au. Alright. I'm going to resend the email. Yeah. And hopefully, you can check it, and we can talk back again.\n\nAlright? Oh, yeah. You too, mate. You take care, Brandy. 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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Andrew? I'm calling about cybersecurity.\n\nChannel 1: Thanks, Andrew. Please stay on the line. Hello?\n\nChannel 0: Oh, yes.\n\nChannel 1: Hello?\n\nChannel 0: Hi. Good afternoon. Benjie?\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: It's\n\nChannel 1: Yeah. That's\n\nChannel 0: Andrew\n\nChannel 1: me.\n\nChannel 0: from Vigilance AI.\n\nChannel 1: Sorry?\n\nChannel 0: Yes. Benjie, I represent Vigilance AI. It is our AI MDR platform, and\n\nChannel 1: Okay.\n\nChannel 0: we have actually helped a lot of teams already. And we we just wanted to reach out to you. I don't know if you still remember, but we have actually sent you emails regarding it. And I just wanted to follow-up and see if you have an available time this week or tomorrow for... Or just\n\nChannel 1: Good.\n\nChannel 0: a really quick demo.\n\nChannel 1: Yeah. No. No. It's a little bit tight right now. 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Brandy.","start":110.16094,"end":111.22094,"sentiment":"neutral","sentiment_score":0.2709100916981697},{"text":"Bye","start":111.68094,"end":111.84094,"sentiment":"neutral","sentiment_score":0.18905818462371823}],"sentiment":"neutral","sentiment_score":0.25453971028327943,"channel":0,"num_words":5,"start":110.16094,"end":111.84094},{"sentences":[{"text":"Bye.","start":111.695,"end":112.195,"sentiment":"neutral","sentiment_score":0.16082708537578583}],"sentiment":"neutral","sentiment_score":0.16082708537578583,"channel":1,"num_words":1,"start":111.695,"end":112.195},{"sentences":[{"text":"bye.","start":111.84094,"end":112.34094,"sentiment":"neutral","sentiment_score":0.08967281877994537}],"sentiment":"neutral","sentiment_score":0.08967281877994537,"channel":0,"num_words":1,"start":111.84094,"end":112.34094}]},"summary":{"result":"success","short":"An agent fromornetsance AI called a customer named Andrew to follow up on a cybersecurity issue. The agent explains their AI MDR platform and offers to send a demo email. Andrew asks for the agent's email address and suggests sending the demo email. The agent agrees and promises to call back if there is interest."},"intents":{"segments":[{"text":"we have actually helped a lot of teams already. And we we just wanted to reach out to you. I don't know if you still remember, but we have actually sent you emails regarding it. And I just wanted to follow-up and see if you have an available time this week or tomorrow for... Or just Good.","start_word":62,"end_word":118,"intents":[{"intent":"Follow up","confidence_score":0.015898587}]},{"text":"would be helpful is are you able to send some... Just some background email of your product Oh, yes. or something that I could try online first? And then if I've got, obviously, interest whatsoever, I could call you back. How is that? Okay.","start_word":146,"end_word":189,"intents":[{"intent":"Send background email","confidence_score":0.20694602}]},{"text":"or something that I could try online first? And then if I've got, obviously, interest whatsoever, I could call you back. How is that? Okay.","start_word":165,"end_word":189,"intents":[{"intent":"Try online","confidence_score":0.09579199}]},{"text":"going to resend the email. Yeah. And hopefully, you can check it, and we can talk back again. Alright? Okay.","start_word":218,"end_word":237,"intents":[{"intent":"Resend email","confidence_score":0.08527835}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Andrew? I'm calling about cybersecurity.","start_word":0,"end_word":21,"sentiment":"neutral","sentiment_score":0.02268286980688572},{"text":"Thanks, Andrew.","start_word":22,"end_word":23,"sentiment":"positive","sentiment_score":0.33975303173065186},{"text":"Please stay on the line. Hello? Oh, yes. Hello? Hi. Good afternoon. Benjie? Yeah. Yeah. It's Yeah. That's Andrew me. from Vigilance AI. Sorry? Yes. Benjie, I represent Vigilance AI. It is our AI MDR platform, and Okay. we have actually helped a lot of teams already. And we we just wanted to reach out to you. I don't know if you still remember, but we have actually sent you emails regarding it. And I just wanted to follow-up and see if you have an available time this week or tomorrow for... Or just Good. a really quick demo. Yeah. No. No. It's a little bit tight right now. We got some stuff that I need to finish. But maybe what Oh. would be helpful is are you able to send some... Just some background email of your product Oh, yes. or something that I could try online first? And then if I've got, obviously, interest whatsoever, I could call you back. How is that? Okay. I see. That's okay. Thank you, Benjie. Should I send you your same email, which is benjie.viola@hamston.org.au. Yep. Yeah. You can try that one too. Alright. I'm Okay. going to resend the email. Yeah. And hopefully, you can check it, and we can talk back again. Alright? Okay. Alright. No worries.","start_word":24,"end_word":240,"sentiment":"neutral","sentiment_score":0.07956931740045547},{"text":"Thank you very much.","start_word":241,"end_word":244,"sentiment":"positive","sentiment_score":0.5290469527244568},{"text":"See you then. Oh, yeah. You too, mate. K. You take care, Brandy. Bye Bye. bye.","start_word":245,"end_word":260,"sentiment":"neutral","sentiment_score":0.21485190093517303}],"average":{"sentiment":"neutral","sentiment_score":0.0935829748021494}}}}