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It's Larissa from DSTech. How are you? Good. Thank you.\n\nI was just giving you a call. I've gotten some pricing for you. Yes. So for the first one, we can't do anything with the pricing, unfortunately. It will be the $1,186.67.\n\nBut once if we get an order for five or more, we can do them at 1150 excluding GST. Yeah. Yes. Yep. If you send an email to our sales inbox and then just with a purchase order number, what you require, the address, and then we'll get that for you.\n\nPerfect. Yep. That's the one. Awesome. Thanks, Rick.\n\nNo worries at all. Speak to you soon. 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It's Larissa from DSTech. How are you?\n\nChannel 0: Hi, Larissa. Good. How are you?\n\nChannel 1: Good. Thank you. I was just giving you a call. I've gotten some pricing for you.\n\nChannel 0: Yep.\n\nChannel 1: Yes. So for the first one, we can't do anything with the pricing, unfortunately. It will be the $1,186.67.\n\nChannel 0: Okay.\n\nChannel 1: But once if we get an order for five or more, we can do them at 1150 excluding\n\nChannel 0: Okay. Alright.\n\nChannel 1: GST. Yeah.\n\nChannel 0: Got\n\nChannel 1: Yes.\n\nChannel 0: you. No worries. What I'll do, I'll just confirm once from the customer.\n\nChannel 1: Yep.\n\nChannel 0: And then how do we need to proceed with the order?\n\nChannel 1: If you send an email to our sales inbox and then just with a purchase order number, what you require, the address, and then we'll get that for you.\n\nChannel 0: Okay. Alright. No worries. We'll mention this. @salesatdiaztech.net.au.\n\nRight?\n\nChannel 1: Perfect. Yep. That's the one.\n\nChannel 0: Okay. Got you. Thanks, Larissa. Thank\n\nChannel 1: Awesome.\n\nChannel 0: you so\n\nChannel 1: Thanks,\n\nChannel 0: much.\n\nChannel 1: Rick. No worries at all. Speak to you soon. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.56,"end":3.06,"sentiment":"neutral","sentiment_score":0.027211876586079597}],"sentiment":"neutral","sentiment_score":0.027211876586079597,"channel":0,"num_words":1,"start":2.56,"end":3.06},{"sentences":[{"text":"Hey.","start":3.52,"end":3.76,"sentiment":"neutral","sentiment_score":0.08215132355690002},{"text":"It's Larissa from DSTech.","start":3.76,"end":5.06,"sentiment":"neutral","sentiment_score":0.14292951300740242},{"text":"How are you?","start":5.12,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.14508197208245596}],"sentiment":"neutral","sentiment_score":0.1361394114792347,"channel":1,"num_words":8,"start":3.52,"end":5.7799997},{"sentences":[{"text":"Hi, Larissa.","start":6.7999997,"end":7.52,"sentiment":"neutral","sentiment_score":0.1971634402871132},{"text":"Good.","start":7.52,"end":7.8399997,"sentiment":"positive","sentiment_score":0.5078092217445374},{"text":"How are 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you.","start":11.2,"end":12.98,"sentiment":"neutral","sentiment_score":0.10219560066858928}],"sentiment":"neutral","sentiment_score":0.20931839384138584,"channel":1,"num_words":16,"start":8.72,"end":12.98},{"sentences":[{"text":"Yep.","start":13.92,"end":14.355,"sentiment":"neutral","sentiment_score":0.042675476521253586}],"sentiment":"neutral","sentiment_score":0.042675476521253586,"channel":0,"num_words":1,"start":13.92,"end":14.355},{"sentences":[{"text":"Yes.","start":14.675,"end":15.175,"sentiment":"neutral","sentiment_score":0.04382569342851639},{"text":"So for the first one, we can't do anything with the pricing, unfortunately.","start":15.795,"end":19.414999,"sentiment":"neutral","sentiment_score":-0.05539487223499096},{"text":"It will be the $1,186.67.","start":19.474998,"end":23.175,"sentiment":"neutral","sentiment_score":-0.04565835297107697}],"sentiment":"neutral","sentiment_score":-0.04761049528851321,"channel":1,"num_words":19,"start":14.675,"end":23.175},{"sentences":[{"text":"Okay.","start":24.035,"end":24.535,"sentiment":"neutral","sentiment_score":0.013591117225587368}],"sentiment":"neutral","sentiment_score":0.013591117225587368,"channel":0,"num_words":1,"start":24.035,"end":24.535},{"sentences":[{"text":"But once if we get an order for five or more, we can do them at 1150 excluding","start":24.355,"end":30.27,"sentiment":"neutral","sentiment_score":0.021497536761065323}],"sentiment":"neutral","sentiment_score":0.021497536761065323,"channel":1,"num_words":18,"start":24.355,"end":30.27},{"sentences":[{"text":"Okay.","start":33.010002,"end":33.510002,"sentiment":"neutral","sentiment_score":0.01978052407503128},{"text":"Alright.","start":33.81,"end":34.31,"sentiment":"neutral","sentiment_score":0.030046744272112846}],"sentiment":"neutral","sentiment_score":0.024913634173572063,"channel":0,"num_words":2,"start":33.010002,"end":34.31},{"sentences":[{"text":"GST.","start":34.89,"end":35.39,"sentiment":"neutral","sentiment_score":0.03197154402732849},{"text":"Yeah.","start":35.690002,"end":35.93,"sentiment":"neutral","sentiment_score":0.04587315022945404}],"sentiment":"neutral","sentiment_score":0.038922347128391266,"channel":1,"num_words":2,"start":34.89,"end":35.93},{"sentences":[{"text":"Got","start":35.81,"end":36.29,"sentiment":"neutral","sentiment_score":0.07078348845243454}],"sentiment":"neutral","sentiment_score":0.07078348845243454,"channel":0,"num_words":1,"start":35.81,"end":36.29},{"sentences":[{"text":"Yes.","start":35.93,"end":36.43,"sentiment":"neutral","sentiment_score":0.08398732542991638}],"sentiment":"neutral","sentiment_score":0.08398732542991638,"channel":1,"num_words":1,"start":35.93,"end":36.43},{"sentences":[{"text":"you.","start":36.29,"end":36.77,"sentiment":"neutral","sentiment_score":0.09716470539569856},{"text":"No worries.","start":36.77,"end":37.510002,"sentiment":"neutral","sentiment_score":0.1369723454117775},{"text":"What I'll do, I'll just confirm once from the customer.","start":37.57,"end":41.03,"sentiment":"neutral","sentiment_score":0.12326725274324417}],"sentiment":"neutral","sentiment_score":0.12336784028089963,"channel":0,"num_words":13,"start":36.29,"end":41.03},{"sentences":[{"text":"Yep.","start":41.61,"end":42.11,"sentiment":"neutral","sentiment_score":0.11134971678256989}],"sentiment":"neutral","sentiment_score":0.11134971678256989,"channel":1,"num_words":1,"start":41.61,"end":42.11},{"sentences":[{"text":"And then how do we need to proceed with the order?","start":42.005,"end":46.665,"sentiment":"neutral","sentiment_score":0.09048486094583165}],"sentiment":"neutral","sentiment_score":0.09048486094583165,"channel":0,"num_words":11,"start":42.005,"end":46.665},{"sentences":[{"text":"If you send an email to our sales inbox and then just with a purchase order number, what you require, the address, and then we'll get that for you.","start":47.655,"end":59.355,"sentiment":"neutral","sentiment_score":0.09608270227909088}],"sentiment":"neutral","sentiment_score":0.09608270227909088,"channel":1,"num_words":29,"start":47.655,"end":59.355},{"sentences":[{"text":"Okay.","start":60.4,"end":60.64,"sentiment":"neutral","sentiment_score":0.07850462943315506},{"text":"Alright.","start":60.64,"end":60.96,"sentiment":"neutral","sentiment_score":0.10702598094940186},{"text":"No worries.","start":60.96,"end":61.44,"sentiment":"neutral","sentiment_score":0.12081433087587357},{"text":"We'll mention 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one.","start":65.86,"end":66.840004,"sentiment":"neutral","sentiment_score":0.2202373445034027}],"sentiment":"neutral","sentiment_score":0.2509902775287628,"channel":1,"num_words":5,"start":65.3,"end":66.840004},{"sentences":[{"text":"Okay.","start":67.119995,"end":67.6,"sentiment":"neutral","sentiment_score":0.20488350093364716},{"text":"Got you.","start":67.6,"end":68.08,"sentiment":"neutral","sentiment_score":0.27561192214488983},{"text":"Thanks, Larissa.","start":68.08,"end":68.9,"sentiment":"positive","sentiment_score":0.46232880651950836},{"text":"Thank","start":68.96,"end":69.119995,"sentiment":"positive","sentiment_score":0.685078501701355}],"sentiment":"positive","sentiment_score":0.3943072433272998,"channel":0,"num_words":6,"start":67.119995,"end":69.119995},{"sentences":[{"text":"Awesome.","start":68.98,"end":69.46,"sentiment":"positive","sentiment_score":0.7045851945877075}],"sentiment":"positive","sentiment_score":0.7045851945877075,"channel":1,"num_words":1,"start":68.98,"end":69.46},{"sentences":[{"text":"you so","start":69.119995,"end":69.52,"sentiment":"positive","sentiment_score":0.5928738713264465}],"sentiment":"positive","sentiment_score":0.5928738713264465,"channel":0,"num_words":2,"start":69.119995,"end":69.52},{"sentences":[{"text":"Thanks,","start":69.46,"end":69.78,"sentiment":"positive","sentiment_score":0.7021975517272949}],"sentiment":"positive","sentiment_score":0.7021975517272949,"channel":1,"num_words":1,"start":69.46,"end":69.78},{"sentences":[{"text":"much.","start":69.52,"end":69.77688,"sentiment":"positive","sentiment_score":0.6500815153121948}],"sentiment":"positive","sentiment_score":0.6500815153121948,"channel":0,"num_words":1,"start":69.52,"end":69.77688},{"sentences":[{"text":"Rick.","start":69.78,"end":70.18,"sentiment":"neutral","sentiment_score":0.19546768069267273},{"text":"No worries at all.","start":70.18,"end":71.06,"sentiment":"neutral","sentiment_score":0.16358677670359612},{"text":"Speak to you soon.","start":71.06,"end":71.96,"sentiment":"neutral","sentiment_score":0.17955942079424858},{"text":"Bye.","start":74.26,"end":74.591934,"sentiment":"neutral","sentiment_score":0.11208578944206238}],"sentiment":"neutral","sentiment_score":0.1680138260126114,"channel":1,"num_words":10,"start":69.78,"end":74.591934}]},"summary":{"result":"success","short":"Larissa from cornersech.com called the customer to confirm pricing for a first order and informed them that if they wanted to do it with a pricing of $1,186.67, they could do it at 1150. Larissa also confirmed the customer's email and order details and offered assistance with future orders."},"intents":{"segments":[{"text":"But once if we get an order for five or more, we can do them at 1150 excluding Okay.","start_word":52,"end_word":70,"intents":[{"intent":"Schedule order","confidence_score":0.0012664091}]}]},"sentiments":{"segments":[{"text":"Hello? Hey. It's Larissa from DSTech. How are you? Hi, Larissa.","start_word":0,"end_word":10,"sentiment":"neutral","sentiment_score":0.1366107612848282},{"text":"Good. How are you? Good. Thank you.","start_word":11,"end_word":17,"sentiment":"positive","sentiment_score":0.495285302400589},{"text":"I was just giving you a call. I've gotten some pricing for you. Yep. Yes. So for the first one, we can't do anything with the pricing, unfortunately. It will be the $1,186.67. Okay. But once if we get an order for five or more, we can do them at 1150 excluding Okay. Alright. GST. Yeah. Got Yes. you. No worries. What I'll do, I'll just confirm once from the customer. Yep. And then how do we need to proceed with the order? If you send an email to our sales inbox and then just with a purchase order number, what you require, the address, and then we'll get that for you. Okay. Alright. No worries. We'll mention this. @salesatdiaztech.net.au. Right?","start_word":18,"end_word":138,"sentiment":"neutral","sentiment_score":0.067789226770401},{"text":"Perfect.","start_word":139,"end_word":139,"sentiment":"positive","sentiment_score":0.3706185221672058},{"text":"Yep. That's the one. Okay. Got you.","start_word":140,"end_word":146,"sentiment":"neutral","sentiment_score":0.23388983309268951},{"text":"Thanks, Larissa. Thank Awesome. you so Thanks, much.","start_word":147,"end_word":154,"sentiment":"positive","sentiment_score":0.5889193415641785},{"text":"Rick. No worries at all. Speak to you soon. Bye.","start_word":155,"end_word":164,"sentiment":"neutral","sentiment_score":0.16924266517162323}],"average":{"sentiment":"neutral","sentiment_score":0.13470985440750405}}}}