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Good to hear. Good to hear. I've got a bit of an annual review packet sent through to you today. Do you have a little bit of time today, and will you be able to look onto the documents with me? Gotcha. Gotcha. That's okay. Do you have a bit of time now, or is yeah. Yeah. Perfect. That's great. I would have just straightaway said let's just do tomorrow, but we actually closed around this time on a Friday, so we wouldn't have the office open. That's right. Cool. Cool. I've got a 10:30 slot is all I've got left for tomorrow. Yep. 10:30 work easier? No worries at all. Mate, I will I'll hold up on sending that email until I speak to you tomorrow. Just go through the usual security check with you. Before I let you go, can I just confirm your your client password with us if you recall? Perfect. And just to let you know that the calls today and tomorrow will be recorded. 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It's Tommy here, senior adviser of Oakview, mate. How are you doing today? I'm living the dream. It's a beautiful sunny day on the Gold Coast.\n\nWhat about your end? Good to hear. Good to hear. I've got a bit of an annual review packet sent through to you today. Do you have a little bit of time today, and will you be able to look onto the documents with me?\n\nGotcha. Gotcha. That's okay. Do you have a bit of time now, or is yeah. Yeah.\n\nPerfect. That's great. I would have just straightaway said let's just do tomorrow, but we actually closed around this time on a Friday, so we wouldn't have the office open. That's right. Cool.\n\nCool. I've got a 10:30 slot is all I've got left for tomorrow. Yep. 10:30 work easier? No worries at all.\n\nMate, I will I'll hold up on sending that email until I speak to you tomorrow. Just go through the usual security check with you. Before I let you go, can I just confirm your your client password with us if you recall? Perfect. And just to let you know that the calls today and tomorrow will be recorded.\n\nAnd, basically, just update some details tomorrow, send you through the review part, and just run through any changes to strategy that you might require. How you doing, Phil? I shall check you in the morning, mate. Sorry, mate? It's usually less than half an hour or so.\n\nOnly longer if we've got a lot of different areas to discuss. But, yeah, twenty to forty. Fantastic. I shall talk to you in the morning, mate. Thanks, Phil.\n\nBye.","paragraphs":[{"sentences":[{"text":"Good afternoon, Philip.","start":2.32,"end":3.36,"sentiment":"positive","sentiment_score":0.34800299008687335},{"text":"It's Tommy here, senior adviser of Oakview, mate.","start":3.36,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.2516196444630623},{"text":"How are you doing today?","start":5.8399997,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.2839909911155701},{"text":"I'm living the dream.","start":9.36,"end":10.24,"sentiment":"positive","sentiment_score":0.7223918586969376},{"text":"It's a beautiful sunny day on the Gold Coast.","start":10.24,"end":12.32,"sentiment":"positive","sentiment_score":0.7330975068940057}],"sentiment":"positive","sentiment_score":0.48152986477161275,"num_words":29,"start":2.32,"end":12.32},{"sentences":[{"text":"What about your end?","start":12.32,"end":13.215,"sentiment":"neutral","sentiment_score":0.1322932094335556},{"text":"Good to 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Speaking. Oh, good, mate. Good. How are you doing? Oh, yeah. Just in the office at work. So not bad. Oh, I actually had it in for tomorrow. For some reason, I put it in my calendar wrong. Whoops. So I was wondering I put I put it in my calendar for Friday. Yeah. I can. Yeah. I I just don't have my I don't have a computer that I can use it in front of me because I only have the work computer, not the personal one. No. It can be earlier tomorrow. It's not a big deal, time wise. Just quickly check. Sorry. I'm just trying to get the calendar up, see what time I'm actually finishing. Yeah. So I could do it in the morning actually as well. So I don't know what time you start in the morning. Yeah. That's fine. Yep. Yep. I can just make sure. Yeah. That'd work. Yeah. I'll just make sure I have some have it available for it. Yes. Yep. Yep. That's fine. JoshuaAndHailey. Yep. Yep. Yep. Yep. That sounds good. No dramas. And Check how long does it gonna take? 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Speaking. Oh, good, mate. Good. How are you doing?\n\nOh, yeah. Just in the office at work. So not bad. Oh, I actually had it in for tomorrow. For some reason, I put it in my calendar wrong.\n\nWhoops. So I was wondering I put I put it in my calendar for Friday. Yeah. I can. Yeah.\n\nI I just don't have my I don't have a computer that I can use it in front of me because I only have the work computer, not the personal one. No. It can be earlier tomorrow. It's not a big deal, time wise. Just quickly check.\n\nSorry. I'm just trying to get the calendar up, see what time I'm actually finishing. Yeah. So I could do it in the morning actually as well. So I don't know what time you start in the morning.\n\nYeah. That's fine. Yep. Yep. I can just make sure.\n\nYeah. That'd work. Yeah. I'll just make sure I have some have it available for it. Yes.\n\nYep. Yep. That's fine. JoshuaAndHailey. Yep.\n\nYep. Yep. Yep. That sounds good. No dramas.\n\nAnd Check how long does it gonna take? 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Speaking.\n\nChannel 0: Good afternoon, Philip. It's Tommy here, senior adviser of Oakview, mate. How are you doing today?\n\nChannel 1: Oh, good, mate. Good. How are you doing?\n\nChannel 0: I'm living the dream. It's a beautiful sunny day on the Gold Coast. What about your end?\n\nChannel 1: Oh, yeah. Just in the office at work. So not bad.\n\nChannel 0: Good to hear. Good to hear. I've got a bit of an annual review packet sent through to you today. Do you have a little bit of time today, and will you be able to look onto the documents with\n\nChannel 1: Oh, I actually had it in for tomorrow. For some reason, I put it in my calendar wrong. Whoops. So\n\nChannel 0: me?\n\nChannel 1: I\n\nChannel 0: Gotcha.\n\nChannel 1: was wondering\n\nChannel 0: Gotcha. That's\n\nChannel 1: I put\n\nChannel 0: okay.\n\nChannel 1: I put it in my\n\nChannel 0: Do\n\nChannel 1: calendar\n\nChannel 0: you have\n\nChannel 1: for\n\nChannel 0: a bit\n\nChannel 1: Friday.\n\nChannel 0: of time now, or\n\nChannel 1: Yeah. I can.\n\nChannel 0: is\n\nChannel 1: Yeah. I I just don't have my I don't have a computer that I can use it in front of me because I only have the work computer, not the personal one.\n\nChannel 0: yeah. Yeah. Perfect. That's great. I would have just straightaway said let's just do tomorrow, but we actually closed around this time on a Friday,\n\nChannel 1: No.\n\nChannel 0: so\n\nChannel 1: It\n\nChannel 0: we\n\nChannel 1: can\n\nChannel 0: wouldn't\n\nChannel 1: be earlier\n\nChannel 0: have the\n\nChannel 1: tomorrow.\n\nChannel 0: office open.\n\nChannel 1: It's not a big deal, time wise. Just quickly check. Sorry. I'm just trying to get the calendar up, see what time I'm actually finishing.\n\nChannel 0: That's right.\n\nChannel 1: Yeah. So I could do it in the morning actually as well. So I don't know what time you start in the morning.\n\nChannel 0: Cool. Cool. I've got a 10:30 slot is all I've got left for tomorrow.\n\nChannel 1: Yeah. That's fine. Yep.\n\nChannel 0: Yep.\n\nChannel 1: Yep.\n\nChannel 0: 10:30\n\nChannel 1: I can just\n\nChannel 0: work\n\nChannel 1: make\n\nChannel 0: easier?\n\nChannel 1: sure. Yeah. That'd work. Yeah. I'll just make sure I have some have it available for it.\n\nChannel 0: No worries at all. Mate, I will I'll hold up on sending that email until I speak to you tomorrow. Just go through the usual security check with you.\n\nChannel 1: Yes. Yep. Yep. That's\n\nChannel 0: Before\n\nChannel 1: fine.\n\nChannel 0: I let you go, can I just confirm your your client password with us if you recall?\n\nChannel 1: JoshuaAndHailey.\n\nChannel 0: Perfect. And just to let you know that the calls today and tomorrow will be recorded. And,\n\nChannel 1: Yep. Yep.\n\nChannel 0: basically, just update some details tomorrow, send you through the review part, and just run through any changes to strategy that you might require.\n\nChannel 1: Yep. Yep. That sounds good. No\n\nChannel 0: How\n\nChannel 1: dramas.\n\nChannel 0: you doing,\n\nChannel 1: And\n\nChannel 0: Phil? I\n\nChannel 1: Check\n\nChannel 0: shall\n\nChannel 1: how long does\n\nChannel 0: check\n\nChannel 1: it\n\nChannel 0: you\n\nChannel 1: gonna\n\nChannel 0: in the\n\nChannel 1: take?\n\nChannel 0: morning, mate. Sorry, mate?\n\nChannel 1: How long would the meeting take just so I can put it in the calendar for the right amount of time? So normally\n\nChannel 0: It's usually\n\nChannel 1: half an\n\nChannel 0: less\n\nChannel 1: hour?\n\nChannel 0: than half an hour or so.\n\nChannel 1: Yeah. Okay. Yeah.\n\nChannel 0: Only\n\nChannel 1: That's what\n\nChannel 0: longer\n\nChannel 1: I thought.\n\nChannel 0: if we've got a lot of different areas to discuss. But, yeah, twenty to forty.\n\nChannel 1: Yep. No. That's cool. That's fine. No dramas.\n\nChannel 0: Fantastic.\n\nChannel 1: All\n\nChannel 0: I\n\nChannel 1: good,\n\nChannel 0: shall\n\nChannel 1: man.\n\nChannel 0: talk to you in the morning, mate.\n\nChannel 1: Talk to you then. Thanks for that. Cheers.\n\nChannel 0: Thanks, Phil. Bye.\n\nChannel 1: Alright. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.39999998,"end":0.48,"sentiment":"neutral","sentiment_score":0.021087829023599625},{"text":"Speaking.","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.06449347734451294}],"sentiment":"neutral","sentiment_score":0.04279065318405628,"channel":1,"num_words":2,"start":0.39999998,"end":0.98},{"sentences":[{"text":"Good afternoon, Philip.","start":2.32,"end":3.36,"sentiment":"positive","sentiment_score":0.34800299008687335},{"text":"It's Tommy here, senior adviser of Oakview, mate.","start":3.36,"end":5.8399997,"sentiment":"neutral","sentiment_score":0.2516196444630623},{"text":"How are you doing today?","start":5.8399997,"end":6.8999996,"sentiment":"neutral","sentiment_score":0.2839909911155701}],"sentiment":"neutral","sentiment_score":0.27980756759643555,"channel":0,"num_words":16,"start":2.32,"end":6.8999996},{"sentences":[{"text":"Oh, good, 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Phil.","start":162.36095,"end":163.00095,"sentiment":"positive","sentiment_score":0.4033134877681732},{"text":"Bye.","start":163.00095,"end":163.50095,"sentiment":"neutral","sentiment_score":0.20636525750160217}],"sentiment":"positive","sentiment_score":0.3376640776793162,"channel":0,"num_words":3,"start":162.36095,"end":163.50095},{"sentences":[{"text":"Alright.","start":163.31088,"end":163.71088,"sentiment":"neutral","sentiment_score":0.1958433836698532},{"text":"Bye.","start":163.71088,"end":164.21088,"sentiment":"neutral","sentiment_score":-0.08590244501829147}],"sentiment":"neutral","sentiment_score":0.05497046932578087,"channel":1,"num_words":2,"start":163.31088,"end":164.21088}]},"summary":{"result":"success","short":"The senior adviser of Oakview, Tommy, calls Philip to confirm his appointment for a annual review and to update his client password. They agree to schedule the appointment for the next day at 10:30 am. Tommy also asks for the length of the meeting and confirms that the call will be recorded."},"intents":{"segments":[{"text":"I've got a bit of an annual review packet sent through to you today. Do you have a little bit of time today, and will you be able to look onto the documents with Oh, I actually had it in for tomorrow. For some reason, I put it in my calendar wrong. Whoops.","start_word":60,"end_word":112,"intents":[{"intent":"Schedule meeting","confidence_score":0.066986755}]},{"text":"I'll just make sure I have some have it available for it. No worries at all.","start_word":297,"end_word":312,"intents":[{"intent":"Check availability","confidence_score":0.027160792}]},{"text":"Just go through the usual security check with you. Yes.","start_word":329,"end_word":338,"intents":[{"intent":"Confirm security check","confidence_score":0.1639503}]},{"text":"basically, just update some details tomorrow, send you through the review part, and just run through any changes to strategy that you might require. Yep.","start_word":381,"end_word":405,"intents":[{"intent":"Update details","confidence_score":0.8839059}]},{"text":"I Check shall how long does check it you gonna in the take? morning, mate.","start_word":417,"end_word":431,"intents":[{"intent":"Check meeting time","confidence_score":0.00088120456}]},{"text":"How long would the meeting take just so I can put it in the calendar for the right amount of time?","start_word":434,"end_word":454,"intents":[{"intent":"Confirm meeting duration","confidence_score":0.05569606}]}]},"sentiments":{"segments":[{"text":"Hello? Speaking.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.04279065132141113},{"text":"Good afternoon, Philip.","start_word":2,"end_word":4,"sentiment":"positive","sentiment_score":0.343130499124527},{"text":"It's Tommy here, senior adviser of Oakview, mate. How are you doing today?","start_word":5,"end_word":17,"sentiment":"neutral","sentiment_score":0.2703314423561096},{"text":"Oh, good, mate. Good. How are you doing? I'm living the dream. It's a beautiful sunny day on the Gold Coast.","start_word":18,"end_word":38,"sentiment":"positive","sentiment_score":0.6334935426712036},{"text":"What about your end? Oh, yeah. Just in the office at work. So not bad.","start_word":39,"end_word":53,"sentiment":"neutral","sentiment_score":0.165439173579216},{"text":"Good to hear. Good to hear.","start_word":54,"end_word":59,"sentiment":"positive","sentiment_score":0.4773610234260559},{"text":"I've got a bit of an annual review packet sent through to you today. Do you have a little bit of time today, and will you be able to look onto the documents with Oh, I actually had it in for tomorrow. For some reason, I put it in my calendar wrong. Whoops. So me? I Gotcha. was wondering Gotcha. That's I put okay. I put it in my Do calendar you have for a bit Friday. of time now, or Yeah. I can. is Yeah. I I just don't have my I don't have a computer that I can use it in front of me because I only have the work computer, not the personal one. yeah. Yeah. Perfect.","start_word":60,"end_word":179,"sentiment":"neutral","sentiment_score":-0.030883273109793663},{"text":"That's great.","start_word":180,"end_word":181,"sentiment":"positive","sentiment_score":0.4053957164287567},{"text":"I would have just straightaway said let's just do tomorrow, but we actually closed around this time on a Friday, No. so It we can wouldn't be earlier have the tomorrow. office open. It's not a big deal, time wise. Just quickly check. Sorry. I'm just trying to get the calendar up, see what time I'm actually finishing. That's right. Yeah. So I could do it in the morning actually as well. So I don't know what time you start in the morning. Cool. Cool. I've got a 10:30 slot is all I've got left for tomorrow. Yeah. That's fine. Yep. Yep. Yep. 10:30 I can just work make easier? sure. Yeah. That'd work. Yeah. I'll just make sure I have some have it available for it. No worries at all. Mate, I will I'll hold up on sending that email until I speak to you tomorrow. Just go through the usual security check with you. Yes. Yep. Yep. That's Before fine. I let you go, can I just confirm your your client password with us if you recall? JoshuaAndHailey.","start_word":182,"end_word":361,"sentiment":"neutral","sentiment_score":0.05365432965724418},{"text":"Perfect.","start_word":362,"end_word":362,"sentiment":"positive","sentiment_score":0.5869265794754028},{"text":"And just to let you know that the calls today and tomorrow will be recorded. And, Yep. Yep. basically, just update some details tomorrow, send you through the review part, and just run through any changes to strategy that you might require. Yep. Yep.","start_word":363,"end_word":406,"sentiment":"neutral","sentiment_score":0.17444127798080444},{"text":"That sounds good.","start_word":407,"end_word":409,"sentiment":"positive","sentiment_score":0.3434748947620392},{"text":"No How dramas. you doing, And Phil? I Check shall how long does check it you gonna in the take? morning, mate. Sorry, mate? How long would the meeting take just so I can put it in the calendar for the right amount of time? So normally It's usually half an less hour? than half an hour or so. Yeah. Okay. Yeah. Only That's what longer I thought. if we've got a lot of different areas to discuss. But, yeah, twenty to forty. Yep. No. That's cool. That's fine. No dramas.","start_word":410,"end_word":500,"sentiment":"neutral","sentiment_score":0.001683488837443292},{"text":"Fantastic. All I good, shall man.","start_word":501,"end_word":506,"sentiment":"positive","sentiment_score":0.4483842849731446},{"text":"talk to you in the morning, mate. Talk to you then.","start_word":507,"end_word":517,"sentiment":"neutral","sentiment_score":0.2853226065635681},{"text":"Thanks for that. Cheers. Thanks, Phil.","start_word":518,"end_word":523,"sentiment":"positive","sentiment_score":0.5063279271125793},{"text":"Bye. Alright. Bye.","start_word":524,"end_word":526,"sentiment":"neutral","sentiment_score":0.21646823485692343}],"average":{"sentiment":"neutral","sentiment_score":0.10110496721769634}}}}