{"metadata":{"transaction_key":"deprecated","request_id":"019f92b4-0168-7372-8cd2-e5b05df05d81","sha256":"92039f1b788ce13181c0104d78ff66fc969b64ab3633f9fa1aa67f14f6918701","created":"2026-07-24T05:58:19.187Z","duration":19.727938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Hi. Tristan?","confidence":0.94059247,"words":[{"word":"hi","start":6.48,"end":6.8799996,"confidence":0.79052734,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.022612055763602257},{"word":"tristan","start":6.8799996,"end":7.3799996,"confidence":0.94059247,"punctuated_word":"Tristan?","sentiment":"neutral","sentiment_score":0.001269512576982379}],"paragraphs":{"transcript":"\nHi. Tristan?","paragraphs":[{"sentences":[{"text":"Hi.","start":6.48,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.022612055763602257},{"text":"Tristan?","start":6.8799996,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.001269512576982379}],"sentiment":"neutral","sentiment_score":0.011940784170292318,"num_words":2,"start":6.48,"end":7.3799996}]}}]},{"alternatives":[{"transcript":"Hello? Can you speak? Oh, sorry. Tristan, no longer working here anymore.","confidence":0.8937988,"words":[{"word":"hello","start":0.64,"end":1.14,"confidence":0.7434082,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":0.005786983761936426},{"word":"can","start":1.52,"end":1.76,"confidence":0.6401367,"punctuated_word":"Can","sentiment":"neutral","sentiment_score":0.0016242573037743568},{"word":"you","start":1.76,"end":1.8399999,"confidence":0.42114258,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.0006516221910715103},{"word":"speak","start":1.8399999,"end":2.34,"confidence":0.99560547,"punctuated_word":"speak?","sentiment":"neutral","sentiment_score":0.00019739940762519836},{"word":"oh","start":8.72,"end":8.96,"confidence":0.88720703,"punctuated_word":"Oh,","sentiment":"negative","sentiment_score":-0.5291874408721924},{"word":"sorry","start":8.96,"end":9.36,"confidence":0.82470703,"punctuated_word":"sorry.","sentiment":"negative","sentiment_score":-0.5026499032974243},{"word":"tristan","start":9.36,"end":9.86,"confidence":0.7976074,"punctuated_word":"Tristan,","sentiment":"negative","sentiment_score":-0.6213942766189575},{"word":"no","start":11.04,"end":11.28,"confidence":0.9980469,"punctuated_word":"no","sentiment":"negative","sentiment_score":-0.7495101094245911},{"word":"longer","start":11.28,"end":11.679999,"confidence":1.0,"punctuated_word":"longer","sentiment":"negative","sentiment_score":-0.7236825823783875},{"word":"working","start":11.679999,"end":12.0,"confidence":0.9111328,"punctuated_word":"working","sentiment":"negative","sentiment_score":-0.6359978914260864},{"word":"here","start":12.0,"end":12.24,"confidence":0.9790039,"punctuated_word":"here","sentiment":"negative","sentiment_score":-0.6767578125},{"word":"anymore","start":12.24,"end":12.74,"confidence":0.9633789,"punctuated_word":"anymore.","sentiment":"negative","sentiment_score":-0.44579899311065674}],"paragraphs":{"transcript":"\nHello? Can you speak? Oh, sorry. Tristan, no longer working here anymore.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.005786983761936426},{"text":"Can you speak?","start":1.52,"end":2.34,"sentiment":"neutral","sentiment_score":0.0008244263008236885},{"text":"Oh, sorry.","start":8.72,"end":9.36,"sentiment":"negative","sentiment_score":-0.5159186720848083},{"text":"Tristan, no longer working here anymore.","start":9.36,"end":12.74,"sentiment":"negative","sentiment_score":-0.6421902775764465}],"sentiment":"negative","sentiment_score":-0.40639322891365737,"num_words":12,"start":0.64,"end":12.74}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Can you speak?\n\nChannel 0: Hi. Tristan?\n\nChannel 1: Oh, sorry. Tristan, no longer working here anymore.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.005786983761936426},{"text":"Can you speak?","start":1.52,"end":2.34,"sentiment":"neutral","sentiment_score":0.0008244263008236885}],"sentiment":"neutral","sentiment_score":0.002065065666101873,"channel":1,"num_words":4,"start":0.64,"end":2.34},{"sentences":[{"text":"Hi.","start":6.48,"end":6.8799996,"sentiment":"neutral","sentiment_score":0.022612055763602257},{"text":"Tristan?","start":6.8799996,"end":7.3799996,"sentiment":"neutral","sentiment_score":0.001269512576982379}],"sentiment":"neutral","sentiment_score":0.011940784170292318,"channel":0,"num_words":2,"start":6.48,"end":7.3799996},{"sentences":[{"text":"Oh, sorry.","start":8.72,"end":9.36,"sentiment":"negative","sentiment_score":-0.5159186720848083},{"text":"Tristan, no longer working here anymore.","start":9.36,"end":12.74,"sentiment":"negative","sentiment_score":-0.6421902775764465}],"sentiment":"negative","sentiment_score":-0.610622376203537,"channel":1,"num_words":8,"start":8.72,"end":12.74}]},"summary":{"result":"success","short":"Hello? Can you speak? Hi. Tristan? Oh, sorry. Tristan, no longer working here anymore."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Can you speak? Hi. Tristan?","start_word":0,"end_word":5,"sentiment":"neutral","sentiment_score":0.005752481520175934},{"text":"Oh, sorry. Tristan, no longer working here anymore.","start_word":6,"end_word":13,"sentiment":"negative","sentiment_score":-0.617777943611145}],"average":{"sentiment":"neutral","sentiment_score":-0.3319931427637736}}}}