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Yeah.\n\nChannel 0: Hi. Good morning. Matt, it's, Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Sure. Thanks.\n\nChannel 0: Alright. Okay. Wonderful. Matt, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during\n\nChannel 1: Yeah.\n\nChannel 0: that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to\n\nChannel 1: Yeah.\n\nChannel 0: introduce our company and our services. Name of the company again, Matt, it's Cloud Solution IT.\n\nChannel 1: Yep.\n\nChannel 0: We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. 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They offer solutions for cloud solutions including cybersecurity, backup and recovery, SharePoint, and Power BI. Ronald also mentions that he is an MSP and apologizes for not knowing about the customer's company. The call ends with Ronald thanking Matt for answering his call."},"intents":{"segments":[{"text":"Matt, I hope you still remember the company because the last time that we touched base with you, it was October of last year. And during Yeah. that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to Yeah. introduce our company and our services.","start_word":23,"end_word":75,"intents":[{"intent":"Introduce company","confidence_score":0.100604616}]}]},"sentiments":{"segments":[{"text":"Hello, ma'am. Yeah. 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