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David speaking. Sorry. From where? Sorry?\n\nYep. Yes. Yeah. Look. I'm yeah.\n\nLook. I'm not interested. Sorry. I've I've actually just changed my employment, to be honest. So yeah.\n\nLook. I mean, at this stage, no. Look. I'm I'm not interested. Thank you very much.\n\nNo. No. No. No. No.\n\nThat's okay. We they've got their own sort of vendors at this stage. They only started a week ago. So yeah. No.\n\nIt's all good. Thank you very much. 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David speaking.\n\nChannel 0: Yeah. Good afternoon. David, it's Ronald from cloud solution IT. How are you doing today?\n\nChannel 1: Sorry. From where? Sorry?\n\nChannel 0: Sorry. From Cloud Solution IT, sir.\n\nChannel 1: Yep. Yes.\n\nChannel 0: David, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name\n\nChannel 1: Yeah.\n\nChannel 0: of the company\n\nChannel 1: Look. I'm\n\nChannel 0: I can\n\nChannel 1: yeah. Look. I'm not\n\nChannel 0: Sign\n\nChannel 1: interested. Sorry. I've I've actually just changed my employment, to be honest. So yeah. Look.\n\nI mean, at this stage, no. Look. I'm I'm not interested. Thank you very\n\nChannel 0: up,\n\nChannel 1: much.\n\nChannel 0: man. Mhmm. But are you holding the same role, sir, as an\n\nChannel 1: No.\n\nChannel 0: IT manager?\n\nChannel 1: No. No. No. No. That's okay.\n\nWe they've got their own sort of vendors at this stage. They only started a week\n\nChannel 0: Alright.\n\nChannel 1: ago. So yeah. No. It's all good. Thank you very much.\n\nChannel 0: Thank\n\nChannel 1: Bye.\n\nChannel 0: you, David. Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.36,"end":1.68,"sentiment":"neutral","sentiment_score":0.02777468040585518},{"text":"David speaking.","start":1.68,"end":2.5,"sentiment":"neutral","sentiment_score":0.027807818725705147}],"sentiment":"neutral","sentiment_score":0.02779677261908849,"channel":1,"num_words":3,"start":1.36,"end":2.5},{"sentences":[{"text":"Yeah.","start":3.9199998,"end":4.24,"sentiment":"neutral","sentiment_score":0.12703916430473328},{"text":"Good afternoon.","start":4.24,"end":4.98,"sentiment":"positive","sentiment_score":0.3807952553033829},{"text":"David, it's Ronald from cloud solution IT.","start":5.7599998,"end":9.62,"sentiment":"neutral","sentiment_score":0.3052058773381369},{"text":"How are you doing 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you.","start":65.729996,"end":66.05,"sentiment":"neutral","sentiment_score":0.290355920791626},{"text":"Bye bye.","start":66.05,"end":66.79,"sentiment":"neutral","sentiment_score":0.13022520765662193}],"sentiment":"neutral","sentiment_score":0.21505459025502205,"channel":0,"num_words":6,"start":65.01,"end":66.79}]},"summary":{"result":"success","short":"The customer, Ronald, is trying to introduce his company to the agent, David, but he is not interested. He explains that he changed his employment and is not interested at this stage. He mentions that the company has its own vendors and is not holding the same role as an IT manager."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello. David speaking. Yeah.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.0563991479575634},{"text":"Good afternoon.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.37731799483299255},{"text":"David, it's Ronald from cloud solution IT. How are you doing today? Sorry. From where? Sorry? Sorry. From Cloud Solution IT, sir. Yep. Yes. David, I hope you still remember the company because the last time that we touch base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name Yeah. of the company Look. I'm I can yeah. Look.","start_word":6,"end_word":91,"sentiment":"neutral","sentiment_score":0.05911582335829735},{"text":"I'm not Sign interested.","start_word":92,"end_word":95,"sentiment":"negative","sentiment_score":-0.35327258706092834},{"text":"Sorry. I've I've actually just changed my employment, to be honest. So yeah. Look. I mean, at this stage, no. Look.","start_word":96,"end_word":116,"sentiment":"neutral","sentiment_score":-0.2415749579668045},{"text":"I'm I'm not interested.","start_word":117,"end_word":120,"sentiment":"negative","sentiment_score":-0.37658262252807617},{"text":"Thank you very up, much. man. Mhmm. But are you holding the same role, sir, as an No. IT manager? No. No. No. No. That's okay. We they've got their own sort of vendors at this stage. They only started a week Alright. ago. So yeah. No. It's all good.","start_word":121,"end_word":170,"sentiment":"neutral","sentiment_score":-0.060564398765563965},{"text":"Thank you very much.","start_word":171,"end_word":174,"sentiment":"positive","sentiment_score":0.3654409646987915},{"text":"Thank Bye. you, David. Thank you. Bye bye.","start_word":175,"end_word":182,"sentiment":"neutral","sentiment_score":0.21152712404727936}],"average":{"sentiment":"neutral","sentiment_score":-0.01866236382487854}}}}