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Dan, I hope you still remember the company because the last time that we touched base with you, it was September of last year. Name of the company again said Cloud Solution IT. I think last September, you mentioned that you left the company that you're working with, then you're looking for a new job. Right? So for Eden, sir. Right? Okay. Okay. Actually, sir, based on our my recollection, I I think you mentioned you love the the company. But but even though, sir, again, name of the company is Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. And reason for my call today, Dan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping The the the intent, sir, is just to give you an idea regarding our services just in case because we do understand that you already have an MSP. Right? Elon is an MSP. Alright. Mhmm. Got it, sir. Now I understand. Alright. Okay. No. No. No worries, Ethan. But thank you so much for answering my call again, sir. Alright. Thank you. Bye bye. 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Okay. Good. Thank you. Nope. No. I've been working for the same company for two and a bit years. Yes. I'm I'm still working at Aethen. Yes. So so for what for what purpose, Sarah? I mean, you know, with with the intent of trying to sell us some some managed services? Is that the intent? No. No. No. No. Hold on. We don't we don't have an MSP. Ethan is an MSP. We are a Microsoft we are we are a Microsoft partner. We are, you know, you know, Microsoft partner. We have Cisco partner, HP partners, Zoho Veeam, a whole bunch of others a whole bunch of others. We offer managed services to clients. We offer technology sales to clients. So the chances of us using another MFC is basically zero. That is what we do for a job. Thank you. Thanks. 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Okay. Good. Thank you. Nope.\n\nNo. I've been working for the same company for two and a bit years. Yes. I'm I'm still working at Aethen. Yes.\n\nSo so for what for what purpose, Sarah? I mean, you know, with with the intent of trying to sell us some some managed services? Is that the intent? No. No.\n\nNo. No. Hold on. We don't we don't have an MSP. Ethan is an MSP.\n\nWe are a Microsoft we are we are a Microsoft partner. We are, you know, you know, Microsoft partner. We have Cisco partner, HP partners, Zoho Veeam, a whole bunch of others a whole bunch of others. We offer managed services to clients. We offer technology sales to clients.\n\nSo the chances of us using another MFC is basically zero. That is what we do for a job. Thank you. Thanks. 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Good morning. Dan, it's Ronald from Cloud\n\nChannel 1: Okay.\n\nChannel 0: Solution IT.\n\nChannel 1: Okay.\n\nChannel 0: How are you doing today?\n\nChannel 1: Good. Thank you.\n\nChannel 0: Alright. Okay. That's wonderful. Dan, I hope you still remember the company because the last time that we touched base with you, it was September of last year. Name of the company again said Cloud Solution IT.\n\nI think last September, you mentioned that you left the company that you're working with, then you're looking for a new job. Right?\n\nChannel 1: Nope. No. I've\n\nChannel 0: So\n\nChannel 1: been working for the same company for two and a bit years.\n\nChannel 0: for Eden, sir. Right?\n\nChannel 1: Yes. I'm I'm still working at Aethen.\n\nChannel 0: Okay. Okay. Actually, sir, based on our my recollection, I I think you mentioned you love the the company. But but even though, sir, again, name of the company is Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more.\n\nAnd reason for my call today, Dan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And\n\nChannel 1: Yes.\n\nChannel 0: we're\n\nChannel 1: So so\n\nChannel 0: hoping\n\nChannel 1: for what for what purpose, Sarah? I mean, you know, with with the intent of trying to sell us some some managed services? Is that the intent?\n\nChannel 0: The the the intent, sir, is just to give you an idea regarding our services just in case because we do understand that you already have an MSP. Right?\n\nChannel 1: No. No. No. No. Hold on.\n\nWe don't we don't have an MSP. Ethan is an MSP. We\n\nChannel 0: Elon\n\nChannel 1: are\n\nChannel 0: is an\n\nChannel 1: a Microsoft we are we are a Microsoft partner. We are, you know, you know, Microsoft partner. We have Cisco partner, HP partners, Zoho Veeam, a whole bunch of others\n\nChannel 0: MSP.\n\nChannel 1: a whole bunch of others. We offer managed services to clients. We\n\nChannel 0: Alright.\n\nChannel 1: offer technology sales to clients. So the chances of us using another MFC is basically zero. That is what we do for a job.\n\nChannel 0: Mhmm. Got it, sir. Now I understand. Alright. Okay.\n\nNo. No. No worries, Ethan. But thank you so much for answering my call again, sir.\n\nChannel 1: Thank you.\n\nChannel 0: Alright.\n\nChannel 1: Thanks.\n\nChannel 0: Thank\n\nChannel 1: Alright.\n\nChannel 0: you. Bye bye. Bye bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":3.4399998,"end":3.6799998,"sentiment":"neutral","sentiment_score":0.1440182775259018},{"text":"Good morning.","start":3.6799998,"end":4.42,"sentiment":"positive","sentiment_score":0.3782040774822235},{"text":"Dan, it's Ronald from Cloud","start":5.04,"end":8.16,"sentiment":"neutral","sentiment_score":0.13820340782403945}],"sentiment":"neutral","sentiment_score":0.19893043395131826,"channel":0,"num_words":8,"start":3.4399998,"end":8.16},{"sentences":[{"text":"Okay.","start":7.8399997,"end":8.34,"sentiment":"neutral","sentiment_score":0.08991046994924545}],"sentiment":"neutral","sentiment_score":0.08991046994924545,"channel":1,"num_words":1,"start":7.8399997,"end":8.34},{"sentences":[{"text":"Solution 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bye.","start":144.73692,"end":145.13693,"sentiment":"neutral","sentiment_score":0.23576892912387848},{"text":"Bye bye.","start":145.13693,"end":145.79694,"sentiment":"neutral","sentiment_score":0.013605661690235131}],"sentiment":"neutral","sentiment_score":0.21140540540218353,"channel":0,"num_words":5,"start":144.33693,"end":145.79694}]},"summary":{"result":"success","short":"The customer, Ronald, is calling to introduce his company, Cloud Solutions IT, to the agent, Ethan. He mentions that they offer managed services and technology sales to clients, and that they are a Microsoft partner. Ethan explains that they offer managed services to clients and that it is unlikely that they would use another MFC. Ronald thanks him for his time and ends the call."},"intents":{"segments":[{"text":"Dan, it's Ronald from Cloud Okay. Solution IT. Okay. How are you doing today? Good.","start_word":3,"end_word":17,"intents":[{"intent":"Assist dan","confidence_score":0.00007197219}]},{"text":"I mean, you know, with with the intent of trying to sell us some some managed services? Is that the intent?","start_word":215,"end_word":235,"intents":[{"intent":"Market services","confidence_score":0.0005796205}]}]},"sentiments":{"segments":[{"text":"Yeah.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":0.1440182775259018},{"text":"Good morning.","start_word":1,"end_word":2,"sentiment":"positive","sentiment_score":0.35450100898742676},{"text":"Dan, it's Ronald from Cloud Okay. Solution IT. Okay. How are you doing today?","start_word":3,"end_word":16,"sentiment":"neutral","sentiment_score":0.1838129162788391},{"text":"Good. Thank you. Alright. Okay. That's wonderful.","start_word":17,"end_word":23,"sentiment":"positive","sentiment_score":0.602211058139801},{"text":"Dan, I hope you still remember the company because the last time that we touched base with you, it was September of last year. Name of the company again said Cloud Solution IT. I think last September, you mentioned that you left the company that you're working with, then you're looking for a new job. Right? Nope. No. I've So been working for the same company for two and a bit years. for Eden, sir. Right? Yes. I'm I'm still working at Aethen. Okay. Okay. Actually, sir, based on our my recollection, I I think you mentioned you love the the company. But but even though, sir, again, name of the company is Cloud Solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, Power Apps, and many more. And reason for my call today, Dan, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And Yes. we're So so hoping for what for what purpose, Sarah? I mean, you know, with with the intent of trying to sell us some some managed services? Is that the intent? The the the intent, sir, is just to give you an idea regarding our services just in case because we do understand that you already have an MSP. Right? No.","start_word":24,"end_word":265,"sentiment":"neutral","sentiment_score":0.04690107926033622},{"text":"No. No. No.","start_word":266,"end_word":268,"sentiment":"negative","sentiment_score":-0.36041903495788574},{"text":"Hold on. We don't we don't have an MSP. Ethan is an MSP. We Elon are is an a Microsoft we are we are a Microsoft partner. We are, you know, you know, Microsoft partner. We have Cisco partner, HP partners, Zoho Veeam, a whole bunch of others MSP. a whole bunch of others. We offer managed services to clients. We Alright. offer technology sales to clients. So the chances of us using another MFC is basically zero. That is what we do for a job. Mhmm. Got it, sir. Now I understand. Alright. Okay. No. No. No worries, Ethan.","start_word":269,"end_word":368,"sentiment":"neutral","sentiment_score":0.036486975848674774},{"text":"But thank you so much for answering my call again, sir. Thank you. Alright. Thanks. Thank Alright. you.","start_word":369,"end_word":386,"sentiment":"positive","sentiment_score":0.6572281718254089},{"text":"Bye bye. Bye bye.","start_word":387,"end_word":390,"sentiment":"neutral","sentiment_score":0.20510946214199063}],"average":{"sentiment":"neutral","sentiment_score":0.09220100416287752}}}}