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Yes. Yes. Can you can you send me the the steps how to connect it through the different router place? I'm not on the property at the moment, but on the tenth of this month, the tenants are there. They they need to do it when they come. No. No. They already had it. They it's none of my business. It's not it's their business. They they need to sort it out. So the only thing is my thing is I have to connect the service. So which is I did, And the service is running now. So whenever they come, they connect their router. Whatever is happening, that's their responsibility. But the only thing is maybe they need to have a chat with you directly if it's not working. Right? So I don't have their numbers at the moment, but I can give give the number to them and they can talk on behalf of me. Is it okay? No. That's our attendance. Yeah. Yes. Alright. So yeah. I can I can just on the tenth of this month, they are coming? So they try to connect with it. If it's not working, then they have to call you. But I can they but it's okay. They can you have to talk on behalf of me with them. Alright. Email. Yeah. If you can send me. Alright. Okay. I don't I don't have their names or anything else at the moment because it's through the real estate. So but I can send you the email that in behalf of me, you can just talk with them. Yeah. Alright. So send me an email with their instructions so that I can forward it to them and they can do it. Yeah. Okay. Cool. Thanks. Thank you. Bye. 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Yes. Yes. Can you can you send me the the steps how to connect it through the different router place? I'm not on the property at the moment, but on the tenth of this month, the tenants are there.\n\nThey they need to do it when they come. No. No. They already had it. They it's none of my business.\n\nIt's not it's their business. They they need to sort it out. So the only thing is my thing is I have to connect the service. So which is I did, And the service is running now. So whenever they come, they connect their router.\n\nWhatever is happening, that's their responsibility. But the only thing is maybe they need to have a chat with you directly if it's not working. Right? So I don't have their numbers at the moment, but I can give give the number to them and they can talk on behalf of me. Is it okay?\n\nNo. That's our attendance. Yeah. Yes. Alright.\n\nSo yeah. I can I can just on the tenth of this month, they are coming? So they try to connect with it. If it's not working, then they have to call you. But I can they but it's okay.\n\nThey can you have to talk on behalf of me with them. Alright. Email. Yeah. If you can send me.\n\nAlright. Okay. I don't I don't have their names or anything else at the moment because it's through the real estate. So but I can send you the email that in behalf of me, you can just talk with them. Yeah.\n\nAlright. So send me an email with their instructions so that I can forward it to them and they can do it. Yeah. Okay. Cool.\n\nThanks. Thank you. Bye. 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Good morning. This is Maureen from Airtawa tech support. Am I speaking\n\nChannel 1: Yes.\n\nChannel 0: with Amrit?\n\nChannel 1: Yes.\n\nChannel 0: Yeah. I just wanted to inform you that the issue has been resolved regarding your NBN connection, and it's now active. So anytime we can connect it to the\n\nChannel 1: Can\n\nChannel 0: service.\n\nChannel 1: you can you send me the the steps how to connect it through the different router\n\nChannel 0: Yeah.\n\nChannel 1: place?\n\nChannel 0: Yeah. Do you already have the router?\n\nChannel 1: I'm not on the property at the moment, but on the tenth of this month, the tenants are there. They they need to do it when they come.\n\nChannel 0: Okay. May I just confirm on where you want to buy a router? Is it from us or\n\nChannel 1: No.\n\nChannel 0: outside?\n\nChannel 1: No. They\n\nChannel 0: Or\n\nChannel 1: already had it.\n\nChannel 0: okay. I see. Okay. So I'll also send you the email instruction on how to connect the router. And if you run into any issues, the the router might not be compatible or\n\nChannel 1: They\n\nChannel 0: you can\n\nChannel 1: it's\n\nChannel 0: give\n\nChannel 1: none\n\nChannel 0: us\n\nChannel 1: of my\n\nChannel 0: a call.\n\nChannel 1: business. It's not it's their business. They they need to sort it out. So the only thing is my thing is I have to connect the service. So which is I did, And the service is running now.\n\nSo whenever they come, they connect their router. Whatever is happening, that's their responsibility. But the only thing is maybe they need to have a chat with you directly if it's not working. Right? So I don't have their numbers at the moment, but I can give give the number to them and they can talk on behalf of me.\n\nIs\n\nChannel 0: Okay.\n\nChannel 1: it okay?\n\nChannel 0: Is that your technician?\n\nChannel 1: No. That's\n\nChannel 0: Okay. I see. Yeah. Sure. You can give the our number for them\n\nChannel 1: our\n\nChannel 0: to call\n\nChannel 1: attendance.\n\nChannel 0: if they\n\nChannel 1: Yeah.\n\nChannel 0: need assistance.\n\nChannel 1: Yes.\n\nChannel 0: Okay.\n\nChannel 1: Alright.\n\nChannel 0: Sure.\n\nChannel 1: So yeah. I can I can just on the tenth of this month, they are coming? So they try to connect with it. If it's not working, then they have to call you. But I can they but it's okay.\n\nThey can you have to talk on behalf of me with them.\n\nChannel 0: Yeah. Sure. And you can\n\nChannel 1: Alright.\n\nChannel 0: also send them the email instruction\n\nChannel 1: Email. Yeah.\n\nChannel 0: that\n\nChannel 1: If\n\nChannel 0: I\n\nChannel 1: you\n\nChannel 0: sent\n\nChannel 1: can\n\nChannel 0: to you,\n\nChannel 1: send\n\nChannel 0: yeah,\n\nChannel 1: me.\n\nChannel 0: with the reference also.\n\nChannel 1: Alright. Okay.\n\nChannel 0: Mhmm.\n\nChannel 1: I don't I don't have\n\nChannel 0: Okay.\n\nChannel 1: their names or anything else at the moment because it's through the real estate. So but I can send you the email that in behalf of me, you can just talk\n\nChannel 0: Mhmm.\n\nChannel 1: with\n\nChannel 0: Mhmm.\n\nChannel 1: them.\n\nChannel 0: Yes.\n\nChannel 1: Yeah.\n\nChannel 0: I can show you.\n\nChannel 1: Alright. So\n\nChannel 0: Just\n\nChannel 1: send\n\nChannel 0: wait.\n\nChannel 1: me an email with their instructions so that I can forward it to them and they can do it.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: I already sent it to\n\nChannel 1: Okay.\n\nChannel 0: you\n\nChannel 1: Cool.\n\nChannel 0: earlier. Okay.\n\nChannel 1: Thanks.\n\nChannel 0: Thank you. Bye\n\nChannel 1: Thank\n\nChannel 0: for now.\n\nChannel 1: you. Bye.\n\nChannel 0: Have a\n\nChannel 1: Bye.\n\nChannel 0: great day.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.02084825187921524}],"sentiment":"neutral","sentiment_score":0.02084825187921524,"channel":1,"num_words":1,"start":0.64,"end":1.14},{"sentences":[{"text":"Hello.","start":2.24,"end":2.72,"sentiment":"neutral","sentiment_score":0.09198691695928574},{"text":"Good morning.","start":2.72,"end":3.46,"sentiment":"positive","sentiment_score":0.39087384939193726},{"text":"This is Maureen from Airtawa tech support.","start":3.52,"end":6.5,"sentiment":"neutral","sentiment_score":0.2950625398329326},{"text":"Am I 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The representative will send Amrit instructions on how to connect the router and the customer can call for assistance if needed. The customer is not currently at the property but will be sent an email with the instructions."},"intents":{"segments":[{"text":"you can you send me the the steps how to connect it through the different router Yeah.","start_word":49,"end_word":65,"intents":[{"intent":"Connect router","confidence_score":0.1421506}]},{"text":"So I don't have their numbers at the moment, but I can give give the number to them and they can talk on behalf of me. Is Okay. it okay?","start_word":245,"end_word":274,"intents":[{"intent":"Provide call attendance number","confidence_score":0.00075030426}]},{"text":"Is that your technician? No.","start_word":274,"end_word":278,"intents":[{"intent":"Connect with technician","confidence_score":0.43929684}]},{"text":"also send them the email instruction Email. Yeah.","start_word":364,"end_word":371,"intents":[{"intent":"Send email instructions","confidence_score":0.030933546}]},{"text":"me an email with their instructions so that I can forward it to them and they can do it. Yeah.","start_word":442,"end_word":461,"intents":[{"intent":"Forward email","confidence_score":0.40936133}]}]},"sentiments":{"segments":[{"text":"Hello? Hello.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.05641758441925049},{"text":"Good morning.","start_word":2,"end_word":3,"sentiment":"positive","sentiment_score":0.38144224882125854},{"text":"This is Maureen from Airtawa tech support. Am I speaking Yes. with Amrit? Yes. Yeah. I just wanted to inform you that the issue has been resolved regarding your NBN connection, and it's now active. So anytime we can connect it to the Can service. you can you send me the the steps how to connect it through the different router Yeah. place? Yeah. Do you already have the router? I'm not on the property at the moment, but on the tenth of this month, the tenants are there. They they need to do it when they come. Okay. May I just confirm on where you want to buy a router? Is it from us or No. outside? No. They Or already had it. okay. I see. Okay. So I'll also send you the email instruction on how to connect the router. And if you run into any issues, the the router might not be compatible or They you can it's give none us of my a call. business.","start_word":4,"end_word":172,"sentiment":"neutral","sentiment_score":0.014419084414839745},{"text":"It's not it's their business. They they need to sort it out.","start_word":173,"end_word":184,"sentiment":"negative","sentiment_score":-0.4031792879104614},{"text":"So the only thing is my thing is I have to connect the service. So which is I did, And the service is running now. So whenever they come, they connect their router. Whatever is happening, that's their responsibility.","start_word":185,"end_word":223,"sentiment":"neutral","sentiment_score":-0.1358041763305664},{"text":"But the only thing is maybe they need to have a chat with you directly if it's not working.","start_word":224,"end_word":242,"sentiment":"negative","sentiment_score":-0.36155399680137634},{"text":"Right? So I don't have their numbers at the moment, but I can give give the number to them and they can talk on behalf of me. Is Okay. it okay? Is that your technician? No. That's Okay. I see. Yeah. Sure. You can give the our number for them our to call attendance. if they Yeah. need assistance. Yes. Okay. Alright. Sure. So yeah. I can I can just on the tenth of this month, they are coming? So they try to connect with it. If it's not working, then they have to call you. But I can they but it's okay. They can you have to talk on behalf of me with them. Yeah. Sure. And you can Alright. also send them the email instruction Email. Yeah. that If I you sent can to you, send yeah, me. with the reference also. Alright. Okay. Mhmm. I don't I don't have Okay. their names or anything else at the moment because it's through the real estate. So but I can send you the email that in behalf of me, you can just talk Mhmm. with Mhmm. them. Yes. Yeah. I can show you. Alright. So Just send wait. me an email with their instructions so that I can forward it to them and they can do it. Yeah. Yeah. I already sent it to Okay. you Cool. earlier. Okay.","start_word":243,"end_word":472,"sentiment":"neutral","sentiment_score":0.043708653164946515},{"text":"Thanks. Thank you. Bye Thank for now. you.","start_word":473,"end_word":480,"sentiment":"positive","sentiment_score":0.4796317219734192},{"text":"Bye.","start_word":481,"end_word":481,"sentiment":"neutral","sentiment_score":0.31485867500305176},{"text":"Have a Bye. great day.","start_word":482,"end_word":486,"sentiment":"positive","sentiment_score":0.5718312859535217}],"average":{"sentiment":"neutral","sentiment_score":0.012231664454683345}}}}