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I mean, it's a piece of paper, which is important, but more important is trust and relationship. You know? So you can, you know, you can keep working on that whenever you get a chance, but no problem. No problem. Oh, my yeah. Almost, like yeah. Like, Brisbane City Council. They have done one use case for them. They have signed one use case. So getting one one council, you know, one council logo is like a big win. So, yeah, the boys have been quite busy. And, yeah, we've got one. Brisbane City Council, mate, the that's the feather in the hat at the moment. Yeah. That's what is shining. So, yeah, one agent deployed, and then, you know, it's just a matter of time. They'll start picking up more agents. Yeah. Yeah. Yeah. Yeah. Yeah. Rob, don't even I think I understand your thought process. I understand your concerns as well. You know? I think the more we are trying to tighten it, the more it may get complicated. Okay? So, you know, so I think the first the first step I would even say is that, hey, mate. Let's sit down and send a couple of customers. Right? And once once you see the value in the product, once you see the opportunity progressing ahead, then you get the paperwork done as well. Because then, you know, that you're not wasting time because I think you've already spent five to ten hours on this activity. Yeah? Yeah. Yeah. I have spent I I can see I have spent eight hours on this opportunity already. Like, for me, time is more important. You know? So I'm like, do we really need this paperwork before we, like we still have not we still have not validated if we are a good fit for each other, Rob. And, you know, you know, that's that's what I need. Yeah. I but I want you to challenge me to see the product, see, hey, what is being done, what's not done. You know? Let's sit in front of couple of CFOs, you know, organize a meeting. Let's sit in front of a CFO just for a quick chat. Let let me just show them what we have got. You know? Then, you know, you can challenge. So I want you to be a team member of their side and then try to challenge us. So you're going to be their their side. Yeah. You're not going to be TechnoONE's side. You're going to be the customer side. Your customer's side, you're complementing their team. And then you're gonna challenge, hey, Rahul. But how about that? How about that? How about that? Show us that. Will that break? So I want you to gain the trust with the customer more saying that, hey, you are in their side, and you're challenging and breaking the product as well. Yeah? Yeah. So I think if you can just get couple of couple of meetings booked with CFOs, you know, and and look, the market is so big. Your customer is your customer. I'll never try to even poach them. You know, I'm not even inclined towards that conversation and your relationship and my relationship. That's more important to me than just a deal. Yeah? Okay. What should be the next step, Rob? Yep. Rob, I am not here to make things difficult. I am here to keep moving forward. You know, that's my objective. Keep moving forward is my objective. You know? So are we even sure that your product will go to the market? We are just still contemplating that it's still in production. Right? It's not even going to the market. Yeah. So I think yep. I think time needs to be spent looking at the big goals. You know, if I if you can help me, you can easily like like, Robert, I want you to understand that I've stopped pitching MSP stuff to customers. And MSP is an IT managed services contract. You know, typically, what we do is anywhere from $25,000 to $250,000 annually. That is what I have in IT managed services contract. Right? And here, the ticket volume is totally different. Like, why are you selling peanuts when we can sell a nice seven course meal? Because the the process and the effort is the same thing. Like, you sell peanuts, you sell a seven course meal. It's the same process, same efforts. Right? And guess what? Even if you're selling peanuts, you have to make peanuts. But if you're selling a seven course meal here, me here, don't even have to do any cooking or prep work or anything at all. You just have to take the order. I mean, you know, it it is just like, why are we even worrying about the engineering or the demo or all the support? You know? That's not my problem. I'm here to sit on the table and talk about money and the problems. Yeah? Alright. Yep. Alright. No problem at all, Rob. Okay. Let's try to make some appointments, man. Let's, you know like, whichever is one tricky customer or anything, let's just book an appointment with them saying, hey, man. I've got some AI opportunities. Let's just sit down and talk. I think if if I can see some sort of opportunity or some sort of effort from you, it would be appreciated, Rob. You know, because I think we need to have both sides. Like, I'm I'm the one who's pushing pushing pushing here, but I need some sort of some sort of help from you, sir, as well. You know? You know? Yeah. Yeah. Alright. Cool. Thanks, Rob. Ciao. Ciao. Ciao. 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Good day. Good day. Good day, Rob. How are you, mate?\n\nGood, mate. Good. Good. How are you doing? Oh, that's good, man.\n\nThat's good. Yeah? Yeah. No problem, Mike. No problem.\n\nI mean, it's a piece of paper, which is important, but more important is trust and relationship. You know? So you can, you know, you can keep working on that whenever you get a chance, but no problem. No problem. Oh, my yeah.\n\nAlmost, like yeah. Like, Brisbane City Council. They have done one use case for them. They have signed one use case. So getting one one council, you know, one council logo is like a big win.\n\nSo, yeah, the boys have been quite busy. And, yeah, we've got one. Brisbane City Council, mate, the that's the feather in the hat at the moment. Yeah. That's what is shining.\n\nSo, yeah, one agent deployed, and then, you know, it's just a matter of time. They'll start picking up more agents. Yeah. Yeah. Yeah.\n\nYeah. Yeah. Rob, don't even I think I understand your thought process. I understand your concerns as well. You know?\n\nI think the more we are trying to tighten it, the more it may get complicated. Okay? So, you know, so I think the first the first step I would even say is that, hey, mate. Let's sit down and send a couple of customers. Right?\n\nAnd once once you see the value in the product, once you see the opportunity progressing ahead, then you get the paperwork done as well. Because then, you know, that you're not wasting time because I think you've already spent five to ten hours on this activity. Yeah? Yeah. Yeah.\n\nI have spent I I can see I have spent eight hours on this opportunity already. Like, for me, time is more important. You know? So I'm like, do we really need this paperwork before we, like we still have not we still have not validated if we are a good fit for each other, Rob. And, you know, you know, that's that's what I need.\n\nYeah. I but I want you to challenge me to see the product, see, hey, what is being done, what's not done. You know? Let's sit in front of couple of CFOs, you know, organize a meeting. Let's sit in front of a CFO just for a quick chat.\n\nLet let me just show them what we have got. You know? Then, you know, you can challenge. So I want you to be a team member of their side and then try to challenge us. So you're going to be their their side.\n\nYeah. You're not going to be TechnoONE's side. You're going to be the customer side. Your customer's side, you're complementing their team. And then you're gonna challenge, hey, Rahul.\n\nBut how about that? How about that? How about that? Show us that. Will that break?\n\nSo I want you to gain the trust with the customer more saying that, hey, you are in their side, and you're challenging and breaking the product as well. Yeah? Yeah. So I think if you can just get couple of couple of meetings booked with CFOs, you know, and and look, the market is so big. Your customer is your customer.\n\nI'll never try to even poach them. You know, I'm not even inclined towards that conversation and your relationship and my relationship. That's more important to me than just a deal. Yeah? Okay.\n\nWhat should be the next step, Rob? Yep. Rob, I am not here to make things difficult. I am here to keep moving forward. You know, that's my objective.\n\nKeep moving forward is my objective. You know? So are we even sure that your product will go to the market? We are just still contemplating that it's still in production. Right?\n\nIt's not even going to the market. Yeah. So I think yep. I think time needs to be spent looking at the big goals. You know, if I if you can help me, you can easily like like, Robert, I want you to understand that I've stopped pitching MSP stuff to customers.\n\nAnd MSP is an IT managed services contract. You know, typically, what we do is anywhere from $25,000 to $250,000 annually. That is what I have in IT managed services contract. Right? And here, the ticket volume is totally different.\n\nLike, why are you selling peanuts when we can sell a nice seven course meal? Because the the process and the effort is the same thing. Like, you sell peanuts, you sell a seven course meal. It's the same process, same efforts. Right?\n\nAnd guess what? Even if you're selling peanuts, you have to make peanuts. But if you're selling a seven course meal here, me here, don't even have to do any cooking or prep work or anything at all. You just have to take the order. I mean, you know, it it is just like, why are we even worrying about the engineering or the demo or all the support?\n\nYou know? That's not my problem. I'm here to sit on the table and talk about money and the problems. Yeah? Alright.\n\nYep. Alright. No problem at all, Rob. Okay. Let's try to make some appointments, man.\n\nLet's, you know like, whichever is one tricky customer or anything, let's just book an appointment with them saying, hey, man. I've got some AI opportunities. Let's just sit down and talk. I think if if I can see some sort of opportunity or some sort of effort from you, it would be appreciated, Rob. You know, because I think we need to have both sides.\n\nLike, I'm I'm the one who's pushing pushing pushing here, but I need some sort of some sort of help from you, sir, as well. You know? You know? Yeah. Yeah.\n\nAlright. Cool. Thanks, Rob. Ciao. Ciao.\n\nCiao. Bye.","paragraphs":[{"sentences":[{"text":"Hey.","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.054763805121183395},{"text":"Good day.","start":3.84,"end":4.08,"sentiment":"positive","sentiment_score":0.48637281358242035},{"text":"Good day.","start":4.08,"end":4.3199997,"sentiment":"positive","sentiment_score":0.48894527554512024},{"text":"Good day, Rob.","start":4.3199997,"end":5.14,"sentiment":"positive","sentiment_score":0.45953118801116943},{"text":"How are you, mate?","start":5.2799997,"end":6.3399997,"sentiment":"positive","sentiment_score":0.3553845062851906}],"sentiment":"positive","sentiment_score":0.40046096437921125,"num_words":12,"start":0.48,"end":6.3399997},{"sentences":[{"text":"Good, mate.","start":8.96,"end":9.5199995,"sentiment":"positive","sentiment_score":0.5549625754356384},{"text":"Good.","start":9.5199995,"end":9.76,"sentiment":"positive","sentiment_score":0.5669296383857727},{"text":"Good.","start":9.76,"end":10.08,"sentiment":"positive","sentiment_score":0.5030800104141235},{"text":"How are you doing?","start":10.08,"end":11.219999,"sentiment":"neutral","sentiment_score":0.31834592670202255},{"text":"Oh, that's good, man.","start":15.585,"end":16.545,"sentiment":"positive","sentiment_score":0.41682861745357513}],"sentiment":"positive","sentiment_score":0.42671941469113034,"num_words":12,"start":8.96,"end":16.545},{"sentences":[{"text":"That's good.","start":16.545,"end":17.185,"sentiment":"positive","sentiment_score":0.3615207374095917},{"text":"Yeah?","start":17.185,"end":17.685,"sentiment":"neutral","sentiment_score":0.055974118411540985},{"text":"Yeah.","start":21.985,"end":22.485,"sentiment":"neutral","sentiment_score":0.043642040342092514},{"text":"No problem, Mike.","start":22.785,"end":23.744999,"sentiment":"neutral","sentiment_score":0.08517697205146153},{"text":"No problem.","start":23.744999,"end":24.485,"sentiment":"neutral","sentiment_score":0.10081256553530693}],"sentiment":"neutral","sentiment_score":0.14220152008864614,"num_words":9,"start":16.545,"end":24.485},{"sentences":[{"text":"I mean, it's a piece of paper, which is important, but more important is trust and relationship.","start":25.904999,"end":31.59,"sentiment":"neutral","sentiment_score":0.11148425147813909},{"text":"You know?","start":31.65,"end":31.81,"sentiment":"neutral","sentiment_score":0.0581075195223093},{"text":"So you can, you know, you can keep working on that whenever you get a chance, but no problem.","start":31.81,"end":38.37,"sentiment":"neutral","sentiment_score":0.10131079311433591},{"text":"No problem.","start":38.37,"end":39.03,"sentiment":"neutral","sentiment_score":0.021161947399377823},{"text":"Oh, my yeah.","start":40.795002,"end":42.875,"sentiment":"neutral","sentiment_score":0.0841035395860672}],"sentiment":"neutral","sentiment_score":0.09839504411400751,"num_words":43,"start":25.904999,"end":42.875},{"sentences":[{"text":"Almost, like yeah.","start":42.875,"end":44.635002,"sentiment":"neutral","sentiment_score":0.13270558416843414},{"text":"Like, Brisbane City Council.","start":44.635002,"end":46.635002,"sentiment":"neutral","sentiment_score":0.17015687748789787},{"text":"They have done one use case for them.","start":46.635002,"end":48.075,"sentiment":"neutral","sentiment_score":0.22397168166935444},{"text":"They have signed one use case.","start":48.075,"end":49.435,"sentiment":"neutral","sentiment_score":0.2478732168674469},{"text":"So getting one one council, you know, one council logo is like a big win.","start":49.435,"end":56.22,"sentiment":"positive","sentiment_score":0.40416842500368755}],"sentiment":"neutral","sentiment_score":0.28945231644643676,"num_words":36,"start":42.875,"end":56.22},{"sentences":[{"text":"So, yeah, the boys have been quite busy.","start":57.0,"end":59.0,"sentiment":"neutral","sentiment_score":0.013486983720213175},{"text":"And, yeah, we've got one.","start":59.0,"end":60.36,"sentiment":"neutral","sentiment_score":0.06657223477959633},{"text":"Brisbane City Council, mate, the that's the feather in the hat at the moment.","start":60.36,"end":63.72,"sentiment":"neutral","sentiment_score":0.09947274093117033},{"text":"Yeah.","start":63.72,"end":64.22,"sentiment":"neutral","sentiment_score":0.17517641186714172},{"text":"That's what is shining.","start":64.68,"end":65.8,"sentiment":"neutral","sentiment_score":0.2780011147260666}],"sentiment":"neutral","sentiment_score":0.09751738398335874,"num_words":32,"start":57.0,"end":65.8},{"sentences":[{"text":"So, yeah, one agent deployed, and then, you know, it's just a matter of time.","start":65.8,"end":69.915,"sentiment":"neutral","sentiment_score":0.054038673639297485},{"text":"They'll start picking up more agents.","start":69.915,"end":71.515,"sentiment":"neutral","sentiment_score":0.0630027415851752},{"text":"Yeah.","start":71.515,"end":72.015,"sentiment":"neutral","sentiment_score":0.06463798135519028},{"text":"Yeah.","start":73.835,"end":74.335,"sentiment":"neutral","sentiment_score":0.2489478588104248},{"text":"Yeah.","start":75.995,"end":76.495,"sentiment":"neutral","sentiment_score":0.04711838811635971}],"sentiment":"neutral","sentiment_score":0.06455419926593702,"num_words":24,"start":65.8,"end":76.495},{"sentences":[{"text":"Yeah.","start":86.229996,"end":86.549995,"sentiment":"neutral","sentiment_score":0.0017460426315665245},{"text":"Yeah.","start":86.549995,"end":87.049995,"sentiment":"neutral","sentiment_score":-0.008050955832004547},{"text":"Rob, don't even I think I understand your thought process.","start":87.19,"end":91.93,"sentiment":"neutral","sentiment_score":-0.11099678054451942},{"text":"I understand your concerns as well.","start":91.99,"end":93.83,"sentiment":"neutral","sentiment_score":-0.12698966513077417},{"text":"You know?","start":93.83,"end":94.395,"sentiment":"neutral","sentiment_score":-0.11039049178361893}],"sentiment":"neutral","sentiment_score":-0.10494958464987576,"num_words":20,"start":86.229996,"end":94.395},{"sentences":[{"text":"I think the more we are trying to tighten it, the more it may get complicated.","start":94.555,"end":100.174995,"sentiment":"neutral","sentiment_score":-0.23120635189116},{"text":"Okay?","start":100.795,"end":101.295,"sentiment":"neutral","sentiment_score":-0.0674741193652153},{"text":"So, you know, so I think the first the first step I would even say is that, hey, mate.","start":101.674995,"end":107.64,"sentiment":"neutral","sentiment_score":0.2737318302847837},{"text":"Let's sit down and send a couple of customers.","start":107.88,"end":110.06,"sentiment":"neutral","sentiment_score":0.2963574363125695},{"text":"Right?","start":110.68,"end":111.18,"sentiment":"neutral","sentiment_score":0.2674986720085144}],"sentiment":"neutral","sentiment_score":0.09497488314366859,"num_words":46,"start":94.555,"end":111.18},{"sentences":[{"text":"And once once you see the value in the product, once you see the opportunity progressing ahead, then you get the paperwork done as well.","start":111.32,"end":118.52,"sentiment":"positive","sentiment_score":0.5137036573886872},{"text":"Because then, you know, that you're not wasting time because I think you've already spent five to ten hours on this activity.","start":118.52,"end":123.26,"sentiment":"positive","sentiment_score":0.5113702904094349},{"text":"Yeah?","start":123.32,"end":123.615,"sentiment":"neutral","sentiment_score":0.22733119130134585},{"text":"Yeah.","start":127.375,"end":127.454994,"sentiment":"neutral","sentiment_score":0.22392624616622925},{"text":"Yeah.","start":127.454994,"end":127.575,"sentiment":"neutral","sentiment_score":0.20630773901939392}],"sentiment":"positive","sentiment_score":0.4950060600042343,"num_words":50,"start":111.32,"end":127.575},{"sentences":[{"text":"I have spent I I can see I have spent eight hours on this opportunity already.","start":127.575,"end":131.215,"sentiment":"neutral","sentiment_score":0.2076331223361194},{"text":"Like, for me, time is more important.","start":131.215,"end":133.215,"sentiment":"neutral","sentiment_score":0.07447272113391332},{"text":"You know?","start":133.215,"end":133.535,"sentiment":"neutral","sentiment_score":0.00959351658821106},{"text":"So I'm like, do we really need this paperwork before we, like we still have not we still have not validated if we are a good fit for each other, Rob.","start":133.535,"end":142.65,"sentiment":"neutral","sentiment_score":-0.006631830647107094},{"text":"And, you know, you know, that's that's what I need.","start":144.63,"end":147.13,"sentiment":"neutral","sentiment_score":0.18799611255526544}],"sentiment":"neutral","sentiment_score":0.08389394566642516,"num_words":66,"start":127.575,"end":147.13},{"sentences":[{"text":"Yeah.","start":147.27,"end":147.77,"sentiment":"neutral","sentiment_score":0.08197104930877686},{"text":"I but I want you to challenge me to see the product, see, hey, what is being done, what's not done.","start":148.15,"end":153.965,"sentiment":"neutral","sentiment_score":-0.02407226250285194},{"text":"You know?","start":153.965,"end":154.36499,"sentiment":"neutral","sentiment_score":-0.02808457985520363},{"text":"Let's sit in front of couple of CFOs, you know, organize a meeting.","start":154.36499,"end":157.42499,"sentiment":"neutral","sentiment_score":0.08693290817049834},{"text":"Let's sit in front of a CFO just for a quick chat.","start":157.48499,"end":160.045,"sentiment":"neutral","sentiment_score":0.11542094871401787}],"sentiment":"neutral","sentiment_score":0.041540072812717786,"num_words":49,"start":147.27,"end":160.045},{"sentences":[{"text":"Let let me just show them what we have got.","start":160.045,"end":161.965,"sentiment":"neutral","sentiment_score":0.23222368061542512},{"text":"You know?","start":161.965,"end":162.28499,"sentiment":"neutral","sentiment_score":0.14602111279964447},{"text":"Then, you know, you can challenge.","start":162.28499,"end":163.53,"sentiment":"neutral","sentiment_score":0.2162712017695109},{"text":"So I want you to be a team member of their side and then try to challenge us.","start":163.61,"end":169.69,"sentiment":"neutral","sentiment_score":0.30174024899800617},{"text":"So you're going to be their their side.","start":169.69,"end":171.77,"sentiment":"neutral","sentiment_score":0.2940092645585537}],"sentiment":"neutral","sentiment_score":0.26580238274552603,"num_words":44,"start":160.045,"end":171.77},{"sentences":[{"text":"Yeah.","start":171.77,"end":172.01,"sentiment":"neutral","sentiment_score":0.1701032817363739},{"text":"You're not going to be TechnoONE's side.","start":172.01,"end":174.41,"sentiment":"neutral","sentiment_score":0.10595227884394783},{"text":"You're going to be the customer side.","start":174.41,"end":175.93,"sentiment":"neutral","sentiment_score":0.2664734997919628},{"text":"Your customer's side, you're complementing their team.","start":175.93,"end":178.905,"sentiment":"positive","sentiment_score":0.3711089278970446},{"text":"And then you're gonna challenge, hey, Rahul.","start":178.985,"end":180.685,"sentiment":"neutral","sentiment_score":0.22686376529080526}],"sentiment":"neutral","sentiment_score":0.24009974429319644,"num_words":29,"start":171.77,"end":180.685},{"sentences":[{"text":"But how about that?","start":180.745,"end":181.545,"sentiment":"neutral","sentiment_score":0.15041571483016014},{"text":"How about that?","start":181.545,"end":182.105,"sentiment":"neutral","sentiment_score":0.1346614882349968},{"text":"How about that?","start":182.105,"end":182.665,"sentiment":"neutral","sentiment_score":0.1306778540213903},{"text":"Show us that.","start":182.665,"end":183.225,"sentiment":"neutral","sentiment_score":0.12025695045789082},{"text":"Will that break?","start":183.225,"end":183.865,"sentiment":"neutral","sentiment_score":-0.024236286679903667}],"sentiment":"neutral","sentiment_score":0.1053589298389852,"num_words":16,"start":180.745,"end":183.865},{"sentences":[{"text":"So I want you to gain the trust with the customer more saying that, hey, you are in their side, and you're challenging and breaking the product as well.","start":183.865,"end":190.265,"sentiment":"neutral","sentiment_score":0.24023082235763812},{"text":"Yeah?","start":190.265,"end":190.765,"sentiment":"neutral","sentiment_score":0.15746375918388367},{"text":"Yeah.","start":193.64,"end":193.96,"sentiment":"neutral","sentiment_score":0.21978485584259033},{"text":"So I think if you can just get couple of couple of meetings booked with CFOs, you know, and and look, the market is so big.","start":193.96,"end":203.64,"sentiment":"neutral","sentiment_score":0.2111520956342037},{"text":"Your customer is your customer.","start":203.64,"end":205.16,"sentiment":"neutral","sentiment_score":0.22950161695480348}],"sentiment":"neutral","sentiment_score":0.22550653281711763,"num_words":62,"start":183.865,"end":205.16},{"sentences":[{"text":"I'll never try to even poach them.","start":205.16,"end":206.68001,"sentiment":"neutral","sentiment_score":0.029530042516333715},{"text":"You know, I'm not even inclined towards that conversation and your relationship and my relationship.","start":206.68001,"end":211.925,"sentiment":"neutral","sentiment_score":0.04018134425083796},{"text":"That's more important to me than just a deal.","start":212.625,"end":214.86499,"sentiment":"neutral","sentiment_score":0.08080291830831104},{"text":"Yeah?","start":214.86499,"end":215.36499,"sentiment":"neutral","sentiment_score":0.04788154363632202},{"text":"Okay.","start":217.425,"end":217.925,"sentiment":"neutral","sentiment_score":0.0797167420387268}],"sentiment":"neutral","sentiment_score":0.05043197005535617,"num_words":33,"start":205.16,"end":217.925},{"sentences":[{"text":"What should be the next step, Rob?","start":219.825,"end":221.28,"sentiment":"neutral","sentiment_score":0.06575122103095055},{"text":"Yep.","start":227.68,"end":228.18,"sentiment":"neutral","sentiment_score":0.036372244358062744},{"text":"Rob, I am not here to make things difficult.","start":256.36,"end":260.06,"sentiment":"neutral","sentiment_score":-0.14551633161803088},{"text":"I am here to keep moving forward.","start":260.28,"end":262.28,"sentiment":"neutral","sentiment_score":0.04525360145739147},{"text":"You know, that's my objective.","start":262.28,"end":263.58,"sentiment":"neutral","sentiment_score":0.09094168990850449}],"sentiment":"neutral","sentiment_score":-0.001432156318734432,"num_words":29,"start":219.825,"end":263.58},{"sentences":[{"text":"Keep moving forward is my objective.","start":263.96,"end":265.88,"sentiment":"neutral","sentiment_score":0.16617101058363914},{"text":"You know?","start":265.88,"end":266.19998,"sentiment":"neutral","sentiment_score":0.05080918036401272},{"text":"So are we even sure that your product will go to the market?","start":266.19998,"end":270.115,"sentiment":"neutral","sentiment_score":0.04977031310017292},{"text":"We are just still contemplating that it's still in production.","start":270.115,"end":273.235,"sentiment":"neutral","sentiment_score":-0.03583237268030644},{"text":"Right?","start":273.235,"end":273.555,"sentiment":"neutral","sentiment_score":-0.014635064639151096}],"sentiment":"neutral","sentiment_score":0.04289686572155915,"num_words":32,"start":263.96,"end":273.555},{"sentences":[{"text":"It's not even going to the market.","start":273.555,"end":275.155,"sentiment":"neutral","sentiment_score":-0.045605431709970744},{"text":"Yeah.","start":275.155,"end":275.315,"sentiment":"neutral","sentiment_score":0.014095572754740717},{"text":"So I think yep.","start":275.315,"end":277.395,"sentiment":"neutral","sentiment_score":0.027259784750640392},{"text":"I think time needs to be spent looking at the big goals.","start":277.395,"end":283.19,"sentiment":"neutral","sentiment_score":0.012072550132870674},{"text":"You know, if I if you can help me, you can easily like like, Robert, I want you to understand that I've stopped pitching MSP stuff to customers.","start":283.25,"end":292.31,"sentiment":"neutral","sentiment_score":0.037193527445197105}],"sentiment":"neutral","sentiment_score":0.019042039612451427,"num_words":52,"start":273.555,"end":292.31},{"sentences":[{"text":"And MSP is an IT managed services contract.","start":292.745,"end":295.385,"sentiment":"neutral","sentiment_score":0.016291017644107342},{"text":"You know, typically, what we do is anywhere from $25,000 to $250,000 annually.","start":295.385,"end":301.385,"sentiment":"neutral","sentiment_score":0.03573459702042433},{"text":"That is what I have in IT managed services contract.","start":301.385,"end":303.945,"sentiment":"neutral","sentiment_score":0.01476090345531702},{"text":"Right?","start":303.945,"end":304.445,"sentiment":"neutral","sentiment_score":0.02434997633099556},{"text":"And here, the ticket volume is totally different.","start":305.55,"end":307.88998,"sentiment":"neutral","sentiment_score":-0.050918474327772856}],"sentiment":"neutral","sentiment_score":0.008987227967008949,"num_words":40,"start":292.745,"end":307.88998},{"sentences":[{"text":"Like, why are you selling peanuts when we can sell a nice seven course meal?","start":309.38998,"end":313.73,"sentiment":"neutral","sentiment_score":0.010930433869361877},{"text":"Because the the process and the effort is the same thing.","start":316.35,"end":319.165,"sentiment":"neutral","sentiment_score":0.08491157232360406},{"text":"Like, you sell peanuts, you sell a seven course meal.","start":319.165,"end":321.565,"sentiment":"neutral","sentiment_score":0.11367167606949806},{"text":"It's the same process, same efforts.","start":321.565,"end":323.325,"sentiment":"neutral","sentiment_score":0.08214257967968781},{"text":"Right?","start":323.325,"end":323.825,"sentiment":"neutral","sentiment_score":0.0374235063791275}],"sentiment":"neutral","sentiment_score":0.0643018499709839,"num_words":43,"start":309.38998,"end":323.825},{"sentences":[{"text":"And guess what?","start":324.845,"end":325.80502,"sentiment":"neutral","sentiment_score":0.008061074962218603},{"text":"Even if you're selling peanuts, you have to make peanuts.","start":325.80502,"end":328.20502,"sentiment":"neutral","sentiment_score":-0.02565093245357275},{"text":"But if you're selling a seven course meal here, me here, don't even have to do any cooking or prep work or anything at all.","start":328.20502,"end":334.34998,"sentiment":"neutral","sentiment_score":-0.01237804651260376},{"text":"You just have to take the order.","start":334.49,"end":335.94998,"sentiment":"neutral","sentiment_score":0.026963590511253903},{"text":"I mean, you know, it it is just like, why are we even worrying about the engineering or the demo or all the support?","start":338.65,"end":345.44998,"sentiment":"neutral","sentiment_score":-0.15627557722230753}],"sentiment":"neutral","sentiment_score":-0.059473130177112594,"num_words":69,"start":324.845,"end":345.44998},{"sentences":[{"text":"You know?","start":345.44998,"end":345.825,"sentiment":"neutral","sentiment_score":-0.0836610272526741},{"text":"That's not my problem.","start":345.98502,"end":347.02502,"sentiment":"neutral","sentiment_score":-0.04641310125589371},{"text":"I'm here to sit on the table and talk about money and the problems.","start":347.02502,"end":349.58502,"sentiment":"neutral","sentiment_score":0.011175542271562986},{"text":"Yeah?","start":349.58502,"end":350.08502,"sentiment":"neutral","sentiment_score":0.04436907917261124},{"text":"Alright.","start":357.02502,"end":357.52502,"sentiment":"neutral","sentiment_score":0.13006767630577087}],"sentiment":"neutral","sentiment_score":-0.0010036414658481424,"num_words":22,"start":345.44998,"end":357.52502},{"sentences":[{"text":"Yep.","start":358.14502,"end":358.59,"sentiment":"neutral","sentiment_score":0.10842382162809372},{"text":"Alright.","start":362.19,"end":362.59,"sentiment":"neutral","sentiment_score":0.15236440300941467},{"text":"No problem at all, Rob.","start":362.59,"end":363.87,"sentiment":"neutral","sentiment_score":0.2137797236442566},{"text":"Okay.","start":363.87,"end":364.35,"sentiment":"neutral","sentiment_score":0.1853056848049164},{"text":"Let's try to make some appointments, man.","start":364.35,"end":366.51,"sentiment":"neutral","sentiment_score":0.14011441809790476}],"sentiment":"neutral","sentiment_score":0.16638623028993607,"num_words":15,"start":358.14502,"end":366.51},{"sentences":[{"text":"Let's, you know like, whichever is one tricky customer or anything, let's just book an appointment with them saying, hey, man.","start":366.51,"end":373.565,"sentiment":"neutral","sentiment_score":0.08998627960681915},{"text":"I've got some AI opportunities.","start":373.565,"end":375.26498,"sentiment":"neutral","sentiment_score":0.10314138680696487},{"text":"Let's just sit down and talk.","start":375.725,"end":376.845,"sentiment":"neutral","sentiment_score":0.15474344789981842},{"text":"I think if if I can see some sort of opportunity or some sort of effort from you, it would be appreciated, Rob.","start":376.845,"end":382.785,"sentiment":"neutral","sentiment_score":0.19280295592287314},{"text":"You know, because I think we need to have both sides.","start":384.365,"end":387.03,"sentiment":"neutral","sentiment_score":0.0351627567275004}],"sentiment":"neutral","sentiment_score":0.12356269399099278,"num_words":66,"start":366.51,"end":387.03},{"sentences":[{"text":"Like, I'm I'm the one who's pushing pushing pushing here, but I need some sort of some sort of help from you, sir, as well.","start":387.27,"end":393.67,"sentiment":"neutral","sentiment_score":0.07273242518305778},{"text":"You know?","start":393.67,"end":394.65,"sentiment":"neutral","sentiment_score":0.02789410576224327},{"text":"You know?","start":396.23,"end":396.88998,"sentiment":"neutral","sentiment_score":0.014161965809762478},{"text":"Yeah.","start":397.11,"end":397.59,"sentiment":"neutral","sentiment_score":0.10866117477416992},{"text":"Yeah.","start":397.59,"end":398.09,"sentiment":"neutral","sentiment_score":0.08776476979255676}],"sentiment":"neutral","sentiment_score":0.0677047973318446,"num_words":31,"start":387.27,"end":398.09},{"sentences":[{"text":"Alright.","start":398.15,"end":398.65,"sentiment":"neutral","sentiment_score":0.1421993374824524},{"text":"Cool.","start":399.75,"end":400.25,"sentiment":"positive","sentiment_score":0.6751115918159485},{"text":"Thanks, Rob.","start":400.38998,"end":401.29,"sentiment":"positive","sentiment_score":0.5860593914985657},{"text":"Ciao.","start":401.35,"end":401.59,"sentiment":"neutral","sentiment_score":0.3283053934574127},{"text":"Ciao.","start":401.59,"end":401.66998,"sentiment":"neutral","sentiment_score":0.235989972949028}],"sentiment":"positive","sentiment_score":0.4256208464503288,"num_words":6,"start":398.15,"end":401.66998},{"sentences":[{"text":"Ciao.","start":401.66998,"end":401.99,"sentiment":"neutral","sentiment_score":0.21270696818828583},{"text":"Bye.","start":401.99,"end":402.45288,"sentiment":"neutral","sentiment_score":0.24478118121623993}],"sentiment":"neutral","sentiment_score":0.22874407470226288,"num_words":2,"start":401.66998,"end":402.45288}]}}]},{"alternatives":[{"transcript":"Hello. Rob speaking. Hello. How are you going? Yeah. Not bad. It's been a little bit busy, unfortunately. So, yeah, I still have haven't got around to updating that that letter. Yep. Yeah. You've been busy. Have you? Yep. Good. Good. Yeah. Yeah. Right. Excellent. Excellent. Alright. Actually, I might have I probably got half an hour to spare now, so I might have a look at that letter and and and do it now while I while I think of it. Yeah. Yep. Yeah. That's right. Yep. Yeah. Yep. Maybe. Yeah. Yep. Yeah. That's alright. I'm sure it will be fine. Yep. Yeah. Yeah. Sure. That's sense. That's a good plan. Yep. Yep. Yeah. Yeah. Of course. Of course. Alright. Yep. So I'll just redo this letter. What I'm inclined to do is perhaps take out all mention of my products because they're still in development. So or would would you know, if when the time comes, you know, if there's a opportunity for you to be able to also offer my products, so maybe we'll look at that later. What do you reckon? Just I would just we'll just focus on your product. Yep. Yeah. Yeah. Yep. Yeah. Yeah. Yep. Yeah. Yeah. Yep. Yep. Yep. Yep. Yep. That's alright. We'll get there. We'll get there. Alright. So leave it with me, and, yeah, you'll hear from me shortly. Yep. Alright. Yeah. Yep. Yep. Alright. Yeah. Yeah. Yeah. Yeah. Of course. Of course. Yep. Yeah. Alright. No worries, mate. Alright. See you. 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Rob speaking. Hello. How are you going? Yeah.\n\nNot bad. It's been a little bit busy, unfortunately. So, yeah, I still have haven't got around to updating that that letter. Yep. Yeah.\n\nYou've been busy. Have you? Yep. Good. Good.\n\nYeah. Yeah. Right. Excellent. Excellent.\n\nAlright. Actually, I might have I probably got half an hour to spare now, so I might have a look at that letter and and and do it now while I while I think of it. Yeah. Yep. Yeah.\n\nThat's right. Yep. Yeah. Yep. Maybe.\n\nYeah. Yep. Yeah. That's alright. I'm sure it will be fine.\n\nYep. Yeah. Yeah. Sure. That's sense.\n\nThat's a good plan. Yep. Yep. Yeah. Yeah.\n\nOf course. Of course. Alright. Yep. So I'll just redo this letter.\n\nWhat I'm inclined to do is perhaps take out all mention of my products because they're still in development. So or would would you know, if when the time comes, you know, if there's a opportunity for you to be able to also offer my products, so maybe we'll look at that later. What do you reckon? Just I would just we'll just focus on your product. Yep.\n\nYeah. Yeah. Yep. Yeah. Yeah.\n\nYep. Yeah. Yeah. Yep. Yep.\n\nYep. Yep. Yep. That's alright. We'll get there.\n\nWe'll get there. Alright. So leave it with me, and, yeah, you'll hear from me shortly. Yep. Alright.\n\nYeah. Yep. Yep. Alright. Yeah.\n\nYeah. Yeah. Yeah. Of course. Of course.\n\nYep. Yeah. Alright. No worries, mate. Alright.\n\nSee you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":1.92,"end":2.32,"sentiment":"neutral","sentiment_score":0.06291846930980682},{"text":"Rob speaking.","start":2.32,"end":3.06,"sentiment":"neutral","sentiment_score":0.08703590929508209},{"text":"Hello.","start":7.12,"end":7.2,"sentiment":"neutral","sentiment_score":0.16858801245689392},{"text":"How are you going?","start":7.2,"end":8.58,"sentiment":"neutral","sentiment_score":0.2132376916706562},{"text":"Yeah.","start":11.599999,"end":12.099999,"sentiment":"neutral","sentiment_score":0.0926596224308014}],"sentiment":"neutral","sentiment_score":0.15013207660781014,"num_words":9,"start":1.92,"end":12.099999},{"sentences":[{"text":"Not bad.","start":12.24,"end":12.719999,"sentiment":"neutral","sentiment_score":0.08130783587694168},{"text":"It's been a little bit busy, unfortunately.","start":12.719999,"end":14.5,"sentiment":"neutral","sentiment_score":-0.08972317885075297},{"text":"So, yeah, I still have haven't got around to 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you?","start":38.78,"end":39.52,"sentiment":"neutral","sentiment_score":0.017739911563694477},{"text":"Yep.","start":56.754997,"end":57.254997,"sentiment":"neutral","sentiment_score":0.08794989436864853},{"text":"Good.","start":64.93,"end":65.33,"sentiment":"positive","sentiment_score":0.36923694610595703},{"text":"Good.","start":65.33,"end":65.83,"sentiment":"neutral","sentiment_score":0.31780576705932617}],"sentiment":"neutral","sentiment_score":0.10846373531967402,"num_words":8,"start":38.06,"end":65.83},{"sentences":[{"text":"Yeah.","start":67.01,"end":67.51,"sentiment":"neutral","sentiment_score":0.031641315668821335},{"text":"Yeah.","start":72.525,"end":72.845,"sentiment":"neutral","sentiment_score":0.09252537786960602},{"text":"Right.","start":72.845,"end":73.245,"sentiment":"neutral","sentiment_score":0.1729317605495453},{"text":"Excellent.","start":73.245,"end":73.745,"sentiment":"positive","sentiment_score":0.36352455615997314},{"text":"Excellent.","start":73.885,"end":74.385,"sentiment":"positive","sentiment_score":0.35293081402778625}],"sentiment":"neutral","sentiment_score":0.2027107648551464,"num_words":5,"start":67.01,"end":74.385},{"sentences":[{"text":"Alright.","start":75.245,"end":75.745,"sentiment":"neutral","sentiment_score":0.14193175733089447},{"text":"Actually, I might have I probably got half an hour to spare now, so I might have a look at that letter and and and do it now while I while I think of it.","start":75.805,"end":86.68,"sentiment":"neutral","sentiment_score":0.04435809275933674},{"text":"Yeah.","start":86.98,"end":87.48,"sentiment":"neutral","sentiment_score":-0.02065255120396614},{"text":"Yep.","start":88.26,"end":88.76,"sentiment":"neutral","sentiment_score":-0.07274080812931061},{"text":"Yeah.","start":101.035,"end":101.195,"sentiment":"neutral","sentiment_score":-0.02458116039633751}],"sentiment":"neutral","sentiment_score":0.040422832927642725,"num_words":39,"start":75.245,"end":101.195},{"sentences":[{"text":"That's 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alright.","start":144.07,"end":144.89,"sentiment":"neutral","sentiment_score":0.2370881289243698},{"text":"I'm sure it will be fine.","start":145.67,"end":146.97,"sentiment":"neutral","sentiment_score":0.2542353222767512}],"sentiment":"neutral","sentiment_score":0.2075226865708828,"num_words":11,"start":132.265,"end":146.97},{"sentences":[{"text":"Yep.","start":150.725,"end":151.225,"sentiment":"neutral","sentiment_score":0.024674423038959503},{"text":"Yeah.","start":190.815,"end":191.215,"sentiment":"neutral","sentiment_score":0.1940264254808426},{"text":"Yeah.","start":191.215,"end":191.53499,"sentiment":"neutral","sentiment_score":0.21542271971702576},{"text":"Sure.","start":191.53499,"end":191.775,"sentiment":"neutral","sentiment_score":0.2968980371952057},{"text":"That's 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course.","start":216.255,"end":216.815,"sentiment":"neutral","sentiment_score":0.05611496791243553},{"text":"Of course.","start":216.815,"end":217.475,"sentiment":"neutral","sentiment_score":0.0653382632881403},{"text":"Alright.","start":218.895,"end":219.395,"sentiment":"neutral","sentiment_score":0.09300309419631958},{"text":"Yep.","start":223.66,"end":223.98,"sentiment":"neutral","sentiment_score":0.04267487674951553},{"text":"So I'll just redo this letter.","start":223.98,"end":227.04,"sentiment":"neutral","sentiment_score":0.029469271190464497}],"sentiment":"neutral","sentiment_score":0.04628333837414781,"num_words":12,"start":216.255,"end":227.04},{"sentences":[{"text":"What I'm inclined to do is perhaps take out all mention of my products because they're still in development.","start":228.38,"end":235.52,"sentiment":"neutral","sentiment_score":-0.018503205654652494},{"text":"So or would would you know, if when the time comes, you know, if there's a opportunity for you to be able to also offer my products, so maybe we'll look at that later.","start":235.66,"end":251.4,"sentiment":"neutral","sentiment_score":0.06492790700319935},{"text":"What do you reckon?","start":252.43999,"end":253.23999,"sentiment":"neutral","sentiment_score":0.002901577856391668},{"text":"Just I would just we'll just focus on your product.","start":253.23999,"end":255.65999,"sentiment":"neutral","sentiment_score":0.042194857448339465},{"text":"Yep.","start":264.235,"end":264.735,"sentiment":"neutral","sentiment_score":0.12008015811443327}],"sentiment":"neutral","sentiment_score":0.03543563198079081,"num_words":68,"start":228.38,"end":264.735},{"sentences":[{"text":"Yeah.","start":273.755,"end":273.995,"sentiment":"neutral","sentiment_score":-0.04374410957098007},{"text":"Yeah.","start":273.995,"end":274.495,"sentiment":"neutral","sentiment_score":-0.045927055180072784},{"text":"Yep.","start":275.835,"end":276.335,"sentiment":"neutral","sentiment_score":0.0338977575302124},{"text":"Yeah.","start":304.785,"end":305.285,"sentiment":"neutral","sentiment_score":0.01101347617805004},{"text":"Yeah.","start":316.76,"end":317.24002,"sentiment":"neutral","sentiment_score":0.07042273133993149}],"sentiment":"neutral","sentiment_score":0.005132560059428215,"num_words":5,"start":273.755,"end":317.24002},{"sentences":[{"text":"Yep.","start":317.24002,"end":317.74002,"sentiment":"neutral","sentiment_score":0.08667373657226562},{"text":"Yeah.","start":324.875,"end":325.035,"sentiment":"neutral","sentiment_score":0.031159792095422745},{"text":"Yeah.","start":325.035,"end":325.535,"sentiment":"neutral","sentiment_score":0.01600974053144455},{"text":"Yep.","start":350.475,"end":350.875,"sentiment":"neutral","sentiment_score":0.08422337472438812},{"text":"Yep.","start":350.875,"end":351.195,"sentiment":"neutral","sentiment_score":0.11309226602315904}],"sentiment":"neutral","sentiment_score":0.06623178198933602,"num_words":5,"start":317.24002,"end":351.195},{"sentences":[{"text":"Yep.","start":351.195,"end":351.515,"sentiment":"neutral","sentiment_score":0.1564103066921234},{"text":"Yep.","start":351.515,"end":352.015,"sentiment":"neutral","sentiment_score":0.19781607389450073},{"text":"Yep.","start":352.875,"end":353.035,"sentiment":"neutral","sentiment_score":0.2746626138687134},{"text":"That's alright.","start":353.035,"end":353.855,"sentiment":"positive","sentiment_score":0.46717874705791473},{"text":"We'll get there.","start":354.555,"end":355.195,"sentiment":"positive","sentiment_score":0.4790625075499217}],"sentiment":"positive","sentiment_score":0.3750542514026165,"num_words":8,"start":351.195,"end":355.195},{"sentences":[{"text":"We'll get there.","start":355.195,"end":355.915,"sentiment":"positive","sentiment_score":0.3919799327850342},{"text":"Alright.","start":355.915,"end":356.395,"sentiment":"neutral","sentiment_score":0.1607591211795807},{"text":"So leave it with me, and, yeah, you'll hear from me shortly.","start":356.395,"end":361.615,"sentiment":"neutral","sentiment_score":0.1073005311191082},{"text":"Yep.","start":361.675,"end":362.175,"sentiment":"neutral","sentiment_score":0.08968561142683029},{"text":"Alright.","start":364.23502,"end":364.68,"sentiment":"neutral","sentiment_score":0.17605464160442352}],"sentiment":"neutral","sentiment_score":0.1605580858886242,"num_words":18,"start":355.195,"end":364.68},{"sentences":[{"text":"Yeah.","start":373.32,"end":373.82,"sentiment":"neutral","sentiment_score":0.07784230262041092},{"text":"Yep.","start":382.945,"end":383.26498,"sentiment":"neutral","sentiment_score":0.12508073449134827},{"text":"Yep.","start":383.26498,"end":383.76498,"sentiment":"neutral","sentiment_score":0.10162963718175888},{"text":"Alright.","start":384.785,"end":385.285,"sentiment":"neutral","sentiment_score":0.06849431991577148},{"text":"Yeah.","start":394.465,"end":394.945,"sentiment":"neutral","sentiment_score":0.0509352833032608}],"sentiment":"neutral","sentiment_score":0.08479645550251007,"num_words":5,"start":373.32,"end":394.945},{"sentences":[{"text":"Yeah.","start":394.945,"end":395.185,"sentiment":"neutral","sentiment_score":0.050414204597473145},{"text":"Yeah.","start":395.185,"end":395.345,"sentiment":"neutral","sentiment_score":0.05287640541791916},{"text":"Yeah.","start":395.345,"end":395.76,"sentiment":"neutral","sentiment_score":0.053336530923843384},{"text":"Of 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mate.","start":400.64,"end":401.68002,"sentiment":"positive","sentiment_score":0.4942704141139984},{"text":"Alright.","start":401.68002,"end":402.18002,"sentiment":"neutral","sentiment_score":0.2161760926246643}],"sentiment":"neutral","sentiment_score":0.3129179946013859,"num_words":7,"start":397.68002,"end":402.18002},{"sentences":[{"text":"See you.","start":402.56,"end":403.04,"sentiment":"neutral","sentiment_score":0.3284863531589508},{"text":"Bye.","start":403.04,"end":403.54,"sentiment":"neutral","sentiment_score":-0.1059217005968094}],"sentiment":"neutral","sentiment_score":0.18368366857369742,"num_words":3,"start":402.56,"end":403.54}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hey.\n\nChannel 1: Hello. Rob speaking.\n\nChannel 0: Good day. Good day. Good day, Rob. How are you, mate?\n\nChannel 1: Hello. How are you going?\n\nChannel 0: Good, mate. Good. Good. How are you doing?\n\nChannel 1: Yeah. Not bad. It's been a little bit busy, unfortunately. So, yeah,\n\nChannel 0: Oh, that's good, man. That's\n\nChannel 1: I\n\nChannel 0: good.\n\nChannel 1: still\n\nChannel 0: Yeah?\n\nChannel 1: have haven't got around to updating that that letter.\n\nChannel 0: Yeah. No problem, Mike. No problem. I mean, it's a piece of paper, which is important, but more important is trust and relationship. You know?\n\nSo\n\nChannel 1: Yep.\n\nChannel 0: you can, you know, you can keep working on that whenever you get a chance, but\n\nChannel 1: Yeah.\n\nChannel 0: no problem.\n\nChannel 1: You've been\n\nChannel 0: No\n\nChannel 1: busy.\n\nChannel 0: problem.\n\nChannel 1: Have you?\n\nChannel 0: Oh, my yeah. Almost, like yeah. Like, Brisbane City Council. They have done one use case for them. They have signed one use case.\n\nSo getting one one council, you know, one council logo is like a big win.\n\nChannel 1: Yep.\n\nChannel 0: So, yeah, the boys have been quite busy. And, yeah, we've got one. Brisbane City Council, mate, the that's the feather in the hat at the moment. Yeah. That's\n\nChannel 1: Good.\n\nChannel 0: what is\n\nChannel 1: Good.\n\nChannel 0: shining. So, yeah, one agent\n\nChannel 1: Yeah.\n\nChannel 0: deployed, and then, you know, it's just a matter of time. They'll start picking up more agents. Yeah.\n\nChannel 1: Yeah. Right. Excellent.\n\nChannel 0: Yeah.\n\nChannel 1: Excellent. Alright. Actually,\n\nChannel 0: Yeah.\n\nChannel 1: I might have I probably got half an hour to spare now, so I might have a look at that letter and and and do it now while I while I think of it.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Rob, don't\n\nChannel 1: Yep.\n\nChannel 0: even I think I understand your thought process. I understand your concerns as well. You know? I think the more we are trying to tighten it, the more it may get complicated. Okay?\n\nChannel 1: Yeah. That's right.\n\nChannel 0: So,\n\nChannel 1: Yep.\n\nChannel 0: you know, so I think the first the first step I would even say is that, hey, mate. Let's sit down and send a couple of customers. Right?\n\nChannel 1: Yeah.\n\nChannel 0: And\n\nChannel 1: Yep.\n\nChannel 0: once once you see the value in the product, once you see the opportunity progressing ahead, then you get the paperwork done as well. Because then, you know, that you're not wasting time because I think you've already spent five to ten hours on this activity. Yeah?\n\nChannel 1: Maybe.\n\nChannel 0: Yeah. Yeah. I have spent I I can see I have spent eight hours on this opportunity already. Like, for me, time\n\nChannel 1: Yeah.\n\nChannel 0: is more important. You know? So I'm like,\n\nChannel 1: Yep.\n\nChannel 0: do we really need this paperwork before we, like we still have not we still have not validated if we are a good fit for each other, Rob.\n\nChannel 1: Yeah. That's alright.\n\nChannel 0: And, you know, you know,\n\nChannel 1: I'm\n\nChannel 0: that's\n\nChannel 1: sure it\n\nChannel 0: that's\n\nChannel 1: will be\n\nChannel 0: what\n\nChannel 1: fine.\n\nChannel 0: I need. Yeah. I but I want you to challenge me to see the product,\n\nChannel 1: Yep.\n\nChannel 0: see, hey, what is being done, what's not done. You know? Let's sit in front of couple of CFOs, you know, organize a meeting. Let's sit in front of a CFO just for a quick chat. Let let me just show them what we have got.\n\nYou know? Then, you know, you can challenge. So I want you to be a team member of their side and then try to challenge us. So you're going to be their their side. Yeah.\n\nYou're not going to be TechnoONE's side. You're going to be the customer side. Your customer's side, you're complementing their team. And then you're gonna challenge, hey, Rahul. But how about that?\n\nHow about that? How about that? Show us that. Will that break? So I want you to gain the trust with the customer more saying that, hey, you are in their side, and you're challenging and breaking the product as well.\n\nYeah?\n\nChannel 1: Yeah. Yeah. Sure. That's sense. That's a good plan.\n\nYep.\n\nChannel 0: Yeah.\n\nChannel 1: Yep.\n\nChannel 0: So I think if you can just get couple of couple of meetings booked with CFOs, you know, and and look, the market is so big. Your customer is your customer. I'll never try to even poach them. You know, I'm not even inclined towards that conversation and your relationship and my relationship. That's more important to me than just a deal.\n\nYeah?\n\nChannel 1: Yeah. Yeah. Of course. Of course.\n\nChannel 0: Okay.\n\nChannel 1: Alright.\n\nChannel 0: What should be the next step, Rob?\n\nChannel 1: Yep. So I'll just redo this letter.\n\nChannel 0: Yep.\n\nChannel 1: What I'm inclined to do is perhaps take out all mention of my products because they're still in development. So or would would you know, if when the time comes, you know, if there's a opportunity for you to be able to also offer my products, so maybe we'll look at that later. What do you reckon? Just I would just we'll just focus on your product.\n\nChannel 0: Rob, I am not here to make things difficult. I am here to keep moving forward. You know, that's my objective. Keep\n\nChannel 1: Yep.\n\nChannel 0: moving forward is my objective. You know? So are we even sure that your product will go to the market? We are just still contemplating that it's still in production. Right?\n\nIt's not\n\nChannel 1: Yeah.\n\nChannel 0: even\n\nChannel 1: Yeah.\n\nChannel 0: going to the market. Yeah. So I think\n\nChannel 1: Yep.\n\nChannel 0: yep. I think time needs to be spent looking at the big goals. You know, if I if you can help me, you can easily like like, Robert, I want you to understand that I've stopped pitching MSP stuff to customers. And MSP is an IT managed services contract. You know, typically, what we do is anywhere from $25,000 to $250,000 annually.\n\nThat is what I have in IT managed services contract. Right?\n\nChannel 1: Yeah.\n\nChannel 0: And here, the ticket volume is totally different. Like, why are you selling peanuts when we can sell a nice seven course meal? Because\n\nChannel 1: Yeah.\n\nChannel 0: the the\n\nChannel 1: Yep.\n\nChannel 0: process and the effort is the same thing. Like, you sell peanuts, you sell a seven course meal. It's the same process, same efforts. Right? And\n\nChannel 1: Yeah. Yeah.\n\nChannel 0: guess what? Even if you're selling peanuts, you have to make peanuts. But if you're selling a seven course meal here, me here, don't even have to do any cooking or prep work or anything at all. You just have to take the order. I mean, you know, it it is just like, why are we even worrying about the engineering or the demo or all the support?\n\nYou know? That's not my problem. I'm here to sit on the table and talk about money and the problems. Yeah?\n\nChannel 1: Yep. Yep. Yep. Yep. Yep.\n\nThat's alright. We'll get there. We'll get there. Alright. So leave it\n\nChannel 0: Alright.\n\nChannel 1: with me,\n\nChannel 0: Yep.\n\nChannel 1: and, yeah, you'll hear from me shortly. Yep.\n\nChannel 0: Alright. No problem at all, Rob. Okay.\n\nChannel 1: Alright.\n\nChannel 0: Let's try to make some appointments, man. Let's, you know like, whichever is one tricky customer or anything, let's just book an appointment with them saying, hey,\n\nChannel 1: Yeah.\n\nChannel 0: man. I've got some AI opportunities. Let's just sit down and talk. I think if if I can see some sort of opportunity or some sort of effort from you, it would be appreciated, Rob.\n\nChannel 1: Yep. Yep.\n\nChannel 0: You know, because\n\nChannel 1: Alright.\n\nChannel 0: I think we need to have both sides. Like, I'm I'm the one who's pushing pushing pushing here, but I need some sort of some sort of help from you, sir, as well. You know?\n\nChannel 1: Yeah. Yeah. Yeah. Yeah. Of course.\n\nChannel 0: You know?\n\nChannel 1: Of course.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: Yep.\n\nChannel 0: Alright.\n\nChannel 1: Yeah. Alright.\n\nChannel 0: Cool. Thanks,\n\nChannel 1: No\n\nChannel 0: Rob.\n\nChannel 1: worries, mate.\n\nChannel 0: Ciao. Ciao. Ciao.\n\nChannel 1: Alright.\n\nChannel 0: Bye.\n\nChannel 1: See you. Bye.","paragraphs":[{"sentences":[{"text":"Hey.","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.054763805121183395}],"sentiment":"neutral","sentiment_score":0.054763805121183395,"channel":0,"num_words":1,"start":0.48,"end":0.98},{"sentences":[{"text":"Hello.","start":1.92,"end":2.32,"sentiment":"neutral","sentiment_score":0.06291846930980682},{"text":"Rob speaking.","start":2.32,"end":3.06,"sentiment":"neutral","sentiment_score":0.08703590929508209}],"sentiment":"neutral","sentiment_score":0.07899676263332367,"channel":1,"num_words":3,"start":1.92,"end":3.06},{"sentences":[{"text":"Good day.","start":3.84,"end":4.08,"sentiment":"positive","sentiment_score":0.48637281358242035},{"text":"Good day.","start":4.08,"end":4.3199997,"sentiment":"positive","sentiment_score":0.48894527554512024},{"text":"Good day, Rob.","start":4.3199997,"end":5.14,"sentiment":"positive","sentiment_score":0.45953118801116943},{"text":"How are you, 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chat.","start":157.48499,"end":160.045,"sentiment":"neutral","sentiment_score":0.11542094871401787},{"text":"Let let me just show them what we have got.","start":160.045,"end":161.965,"sentiment":"neutral","sentiment_score":0.23222368061542512}],"sentiment":"neutral","sentiment_score":0.08174145497057748,"channel":0,"num_words":46,"start":151.56499,"end":161.965},{"sentences":[{"text":"You know?","start":161.965,"end":162.28499,"sentiment":"neutral","sentiment_score":0.14602111279964447},{"text":"Then, you know, you can challenge.","start":162.28499,"end":163.53,"sentiment":"neutral","sentiment_score":0.2162712017695109},{"text":"So I want you to be a team member of their side and then try to challenge us.","start":163.61,"end":169.69,"sentiment":"neutral","sentiment_score":0.30174024899800617},{"text":"So you're going to be their their side.","start":169.69,"end":171.77,"sentiment":"neutral","sentiment_score":0.2940092645585537},{"text":"Yeah.","start":171.77,"end":172.01,"sentiment":"neutral","sentiment_score":0.1701032817363739}],"sentiment":"neutral","sentiment_score":0.2726620376110077,"channel":0,"num_words":35,"start":161.965,"end":172.01},{"sentences":[{"text":"You're not going to be TechnoONE's side.","start":172.01,"end":174.41,"sentiment":"neutral","sentiment_score":0.10595227884394783},{"text":"You're going to be the customer side.","start":174.41,"end":175.93,"sentiment":"neutral","sentiment_score":0.2664734997919628},{"text":"Your customer's side, you're complementing their team.","start":175.93,"end":178.905,"sentiment":"positive","sentiment_score":0.3711089278970446},{"text":"And then you're gonna challenge, hey, Rahul.","start":178.985,"end":180.685,"sentiment":"neutral","sentiment_score":0.22686376529080526},{"text":"But how about 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of couple of meetings booked with CFOs, you know, and and look, the market is so big.","start":193.96,"end":203.64,"sentiment":"neutral","sentiment_score":0.2111520956342037},{"text":"Your customer is your customer.","start":203.64,"end":205.16,"sentiment":"neutral","sentiment_score":0.22950161695480348},{"text":"I'll never try to even poach them.","start":205.16,"end":206.68001,"sentiment":"neutral","sentiment_score":0.029530042516333715},{"text":"You know, I'm not even inclined towards that conversation and your relationship and my relationship.","start":206.68001,"end":211.925,"sentiment":"neutral","sentiment_score":0.04018134425083796},{"text":"That's more important to me than just a 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go to the market?","start":266.19998,"end":270.115,"sentiment":"neutral","sentiment_score":0.04977031310017292},{"text":"We are just still contemplating that it's still in production.","start":270.115,"end":273.235,"sentiment":"neutral","sentiment_score":-0.03583237268030644},{"text":"Right?","start":273.235,"end":273.555,"sentiment":"neutral","sentiment_score":-0.014635064639151096}],"sentiment":"neutral","sentiment_score":0.04095611538016988,"channel":0,"num_words":31,"start":264.28,"end":273.555},{"sentences":[{"text":"It's 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me,","start":357.035,"end":357.695,"sentiment":"neutral","sentiment_score":0.11422982439398766}],"sentiment":"neutral","sentiment_score":0.11422982439398766,"channel":1,"num_words":2,"start":357.035,"end":357.695},{"sentences":[{"text":"Yep.","start":358.14502,"end":358.59,"sentiment":"neutral","sentiment_score":0.10842382162809372}],"sentiment":"neutral","sentiment_score":0.10842382162809372,"channel":0,"num_words":1,"start":358.14502,"end":358.59},{"sentences":[{"text":"and, yeah, you'll hear from me shortly.","start":358.555,"end":361.615,"sentiment":"neutral","sentiment_score":0.10426308533975057},{"text":"Yep.","start":361.675,"end":362.175,"sentiment":"neutral","sentiment_score":0.08968561142683029}],"sentiment":"neutral","sentiment_score":0.10244090110063553,"channel":1,"num_words":8,"start":358.555,"end":362.175},{"sentences":[{"text":"Alright.","start":362.19,"end":362.59,"sentiment":"neutral","sentiment_score":0.15236440300941467},{"text":"No problem at all, Rob.","start":362.59,"end":363.87,"sentiment":"neutral","sentiment_score":0.2137797236442566},{"text":"Okay.","start":363.87,"end":364.35,"sentiment":"neutral","sentiment_score":0.1853056848049164}],"sentiment":"neutral","sentiment_score":0.20093838657651628,"channel":0,"num_words":7,"start":362.19,"end":364.35},{"sentences":[{"text":"Alright.","start":364.23502,"end":364.68,"sentiment":"neutral","sentiment_score":0.17605464160442352}],"sentiment":"neutral","sentiment_score":0.17605464160442352,"channel":1,"num_words":1,"start":364.23502,"end":364.68},{"sentences":[{"text":"Let's try to make some appointments, man.","start":364.35,"end":366.51,"sentiment":"neutral","sentiment_score":0.14011441809790476},{"text":"Let's, you know like, whichever is one tricky customer or anything, let's just book an appointment with them saying, hey,","start":366.51,"end":373.32498,"sentiment":"neutral","sentiment_score":0.09011413417756557}],"sentiment":"neutral","sentiment_score":0.10307717074950536,"channel":0,"num_words":27,"start":364.35,"end":373.32498},{"sentences":[{"text":"Yeah.","start":373.32,"end":373.82,"sentiment":"neutral","sentiment_score":0.07784230262041092}],"sentiment":"neutral","sentiment_score":0.07784230262041092,"channel":1,"num_words":1,"start":373.32,"end":373.82},{"sentences":[{"text":"man.","start":373.32498,"end":373.565,"sentiment":"neutral","sentiment_score":0.08742918819189072},{"text":"I've got some AI opportunities.","start":373.565,"end":375.26498,"sentiment":"neutral","sentiment_score":0.10314138680696487},{"text":"Let's just sit down and talk.","start":375.725,"end":376.845,"sentiment":"neutral","sentiment_score":0.15474344789981842},{"text":"I think if if I can see some sort of opportunity or some sort of effort from you, it would be appreciated, Rob.","start":376.845,"end":382.785,"sentiment":"neutral","sentiment_score":0.19280295592287314}],"sentiment":"neutral","sentiment_score":0.17045899416719165,"channel":0,"num_words":35,"start":373.32498,"end":382.785},{"sentences":[{"text":"Yep.","start":382.945,"end":383.26498,"sentiment":"neutral","sentiment_score":0.12508073449134827},{"text":"Yep.","start":383.26498,"end":383.76498,"sentiment":"neutral","sentiment_score":0.10162963718175888}],"sentiment":"neutral","sentiment_score":0.11335518583655357,"channel":1,"num_words":2,"start":382.945,"end":383.76498},{"sentences":[{"text":"You know, because","start":384.365,"end":385.16498,"sentiment":"neutral","sentiment_score":0.047470156103372574}],"sentiment":"neutral","sentiment_score":0.047470156103372574,"channel":0,"num_words":3,"start":384.365,"end":385.16498},{"sentences":[{"text":"Alright.","start":384.785,"end":385.285,"sentiment":"neutral","sentiment_score":0.06849431991577148}],"sentiment":"neutral","sentiment_score":0.06849431991577148,"channel":1,"num_words":1,"start":384.785,"end":385.285},{"sentences":[{"text":"I think we need to have both sides.","start":385.16498,"end":387.03,"sentiment":"neutral","sentiment_score":0.03054748196154833},{"text":"Like, I'm I'm the one who's pushing pushing pushing here, but I need some sort of some sort of help from you, sir, as well.","start":387.27,"end":393.67,"sentiment":"neutral","sentiment_score":0.07273242518305778},{"text":"You know?","start":393.67,"end":394.65,"sentiment":"neutral","sentiment_score":0.02789410576224327}],"sentiment":"neutral","sentiment_score":0.060527962765523365,"channel":0,"num_words":35,"start":385.16498,"end":394.65},{"sentences":[{"text":"Yeah.","start":394.465,"end":394.945,"sentiment":"neutral","sentiment_score":0.0509352833032608},{"text":"Yeah.","start":394.945,"end":395.185,"sentiment":"neutral","sentiment_score":0.050414204597473145},{"text":"Yeah.","start":395.185,"end":395.345,"sentiment":"neutral","sentiment_score":0.05287640541791916},{"text":"Yeah.","start":395.345,"end":395.76,"sentiment":"neutral","sentiment_score":0.053336530923843384},{"text":"Of course.","start":395.92,"end":396.40002,"sentiment":"neutral","sentiment_score":0.04790974035859108}],"sentiment":"neutral","sentiment_score":0.050563650826613106,"channel":1,"num_words":6,"start":394.465,"end":396.40002},{"sentences":[{"text":"You know?","start":396.23,"end":396.88998,"sentiment":"neutral","sentiment_score":0.014161965809762478}],"sentiment":"neutral","sentiment_score":0.014161965809762478,"channel":0,"num_words":2,"start":396.23,"end":396.88998},{"sentences":[{"text":"Of course.","start":396.40002,"end":397.14,"sentiment":"neutral","sentiment_score":0.14777105674147606}],"sentiment":"neutral","sentiment_score":0.14777105674147606,"channel":1,"num_words":2,"start":396.40002,"end":397.14},{"sentences":[{"text":"Yeah.","start":397.11,"end":397.59,"sentiment":"neutral","sentiment_score":0.10866117477416992},{"text":"Yeah.","start":397.59,"end":398.09,"sentiment":"neutral","sentiment_score":0.08776476979255676}],"sentiment":"neutral","sentiment_score":0.09821297228336334,"channel":0,"num_words":2,"start":397.11,"end":398.09},{"sentences":[{"text":"Yep.","start":397.68002,"end":398.18002,"sentiment":"neutral","sentiment_score":0.09654176235198976}],"sentiment":"neutral","sentiment_score":0.09654176235198976,"channel":1,"num_words":1,"start":397.68002,"end":398.18002},{"sentences":[{"text":"Alright.","start":398.15,"end":398.65,"sentiment":"neutral","sentiment_score":0.1421993374824524}],"sentiment":"neutral","sentiment_score":0.1421993374824524,"channel":0,"num_words":1,"start":398.15,"end":398.65},{"sentences":[{"text":"Yeah.","start":398.48,"end":398.98,"sentiment":"neutral","sentiment_score":0.13073378801345825},{"text":"Alright.","start":399.28,"end":399.78,"sentiment":"neutral","sentiment_score":0.264163076877594}],"sentiment":"neutral","sentiment_score":0.19744843244552612,"channel":1,"num_words":2,"start":398.48,"end":399.78},{"sentences":[{"text":"Cool.","start":399.75,"end":400.25,"sentiment":"positive","sentiment_score":0.6751115918159485},{"text":"Thanks,","start":400.38998,"end":400.79,"sentiment":"positive","sentiment_score":0.6972968578338623}],"sentiment":"positive","sentiment_score":0.6862042248249054,"channel":0,"num_words":2,"start":399.75,"end":400.79},{"sentences":[{"text":"No","start":400.64,"end":400.96002,"sentiment":"positive","sentiment_score":0.5261033773422241}],"sentiment":"positive","sentiment_score":0.5261033773422241,"channel":1,"num_words":1,"start":400.64,"end":400.96002},{"sentences":[{"text":"Rob.","start":400.79,"end":401.29,"sentiment":"positive","sentiment_score":0.47482192516326904}],"sentiment":"positive","sentiment_score":0.47482192516326904,"channel":0,"num_words":1,"start":400.79,"end":401.29},{"sentences":[{"text":"worries, mate.","start":400.96002,"end":401.68002,"sentiment":"positive","sentiment_score":0.4783539324998855}],"sentiment":"positive","sentiment_score":0.4783539324998855,"channel":1,"num_words":2,"start":400.96002,"end":401.68002},{"sentences":[{"text":"Ciao.","start":401.35,"end":401.59,"sentiment":"neutral","sentiment_score":0.3283053934574127},{"text":"Ciao.","start":401.59,"end":401.66998,"sentiment":"neutral","sentiment_score":0.235989972949028},{"text":"Ciao.","start":401.66998,"end":401.99,"sentiment":"neutral","sentiment_score":0.21270696818828583}],"sentiment":"neutral","sentiment_score":0.2590007781982422,"channel":0,"num_words":3,"start":401.35,"end":401.99},{"sentences":[{"text":"Alright.","start":401.68002,"end":402.18002,"sentiment":"neutral","sentiment_score":0.2161760926246643}],"sentiment":"neutral","sentiment_score":0.2161760926246643,"channel":1,"num_words":1,"start":401.68002,"end":402.18002},{"sentences":[{"text":"Bye.","start":401.99,"end":402.45288,"sentiment":"neutral","sentiment_score":0.24478118121623993}],"sentiment":"neutral","sentiment_score":0.24478118121623993,"channel":0,"num_words":1,"start":401.99,"end":402.45288},{"sentences":[{"text":"See you.","start":402.56,"end":403.04,"sentiment":"neutral","sentiment_score":0.3284863531589508},{"text":"Bye.","start":403.04,"end":403.54,"sentiment":"neutral","sentiment_score":-0.1059217005968094}],"sentiment":"neutral","sentiment_score":0.18368366857369742,"channel":1,"num_words":3,"start":402.56,"end":403.54}]},"summary":{"result":"success","short":"The importance of trust and relationship in working with customers is emphasized, along with the need for paperwork and showing value in the product. Representatives advise customers to send a couple of customers to see the value in the product and progress ahead, and to challenge the product to see if it is a good fit. Representatives suggest scheduling appointments with a CFO to discuss the product and gain customer trust. Investors are advised to focus on the customer's goals and not to pitch MSP to customers, and appointments are agreed upon."},"intents":{"segments":[{"text":"have haven't got around to updating that that letter. Yeah.","start_word":49,"end_word":58,"intents":[{"intent":"Update letter","confidence_score":0.19095892}]},{"text":"So I'm like, Yep. do we really need this paperwork before we, like we still have not we still have not validated if we are a good fit for each other, Rob. Yeah.","start_word":401,"end_word":433,"intents":[{"intent":"Validate agreement","confidence_score":0.040454935}]},{"text":"So I want you to gain the trust with the customer more saying that, hey, you are in their side, and you're challenging and breaking the product as well. Yeah? Yeah.","start_word":592,"end_word":622,"intents":[{"intent":"Gather trust","confidence_score":0.0021015934}]},{"text":"So I think if you can just get couple of couple of meetings booked with CFOs, you know, and and look, the market is so big. Your customer is your customer. I'll never try to even poach them. You know, I'm not even inclined towards that conversation and your relationship and my relationship. That's more important to me than just a deal. Yeah?","start_word":633,"end_word":695,"intents":[{"intent":"Have meetings","confidence_score":0.0018722246}]},{"text":"Just I would just we'll just focus on your product.","start_word":776,"end_word":785,"intents":[{"intent":"Focus on product","confidence_score":0.5874647}]},{"text":"yep. I think time needs to be spent looking at the big goals. You know, if I if you can help me, you can easily like like, Robert, I want you to understand that I've stopped pitching MSP stuff to customers. And MSP is an IT managed services contract. You know, typically, what we do is anywhere from $25,000 to $250,000 annually.","start_word":854,"end_word":915,"intents":[{"intent":"Understand msp strategy","confidence_score":0.00025536172}]},{"text":"Let's try to make some appointments, man. Let's, you know like, whichever is one tricky customer or anything, let's just book an appointment with them saying, hey, Yeah. man. I've got some AI opportunities. Let's just sit down and talk. I think if if I can see some sort of opportunity or some sort of effort from you, it would be appreciated, Rob. Yep.","start_word":1110,"end_word":1173,"intents":[{"intent":"Find and book an appointment with robert","confidence_score":0.00008305258}]}]},"sentiments":{"segments":[{"text":"Hey. Hello. Rob speaking.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.07252874225378036},{"text":"Good day. Good day. Good day, Rob. How are you, mate?","start_word":4,"end_word":14,"sentiment":"positive","sentiment_score":0.41634246706962585},{"text":"Hello. How are you going?","start_word":15,"end_word":19,"sentiment":"neutral","sentiment_score":0.20299841463565824},{"text":"Good, mate. Good. Good.","start_word":20,"end_word":23,"sentiment":"positive","sentiment_score":0.5400891900062561},{"text":"How are you doing? Yeah. Not bad. It's been a little bit busy, unfortunately. So, yeah, Oh, that's good, man.","start_word":24,"end_word":43,"sentiment":"neutral","sentiment_score":0.1373310387134552},{"text":"That's I good.","start_word":44,"end_word":46,"sentiment":"positive","sentiment_score":0.3750789165496826},{"text":"still Yeah? have haven't got around to updating that that letter. Yeah. No problem, Mike. No problem. I mean, it's a piece of paper, which is important, but more important is trust and relationship. You know? So Yep. you can, you know, you can keep working on that whenever you get a chance, but Yeah. no problem. You've been No busy. problem. Have you? Oh, my yeah. Almost, like yeah. Like, Brisbane City Council. They have done one use case for them. They have signed one use case.","start_word":47,"end_word":134,"sentiment":"neutral","sentiment_score":0.10104813426733016},{"text":"So getting one one council, you know, one council logo is like a big win.","start_word":135,"end_word":149,"sentiment":"positive","sentiment_score":0.40078139305114746},{"text":"Yep. So, yeah, the boys have been quite busy. And, yeah, we've got one. Brisbane City Council, mate, the that's the feather in the hat at the moment. Yeah. That's Good. what is Good. shining. So, yeah, one agent Yeah. deployed, and then, you know, it's just a matter of time. They'll start picking up more agents. Yeah. Yeah. Right.","start_word":150,"end_word":209,"sentiment":"neutral","sentiment_score":0.0958600416779518},{"text":"Excellent.","start_word":210,"end_word":210,"sentiment":"positive","sentiment_score":0.36352455615997314},{"text":"Yeah.","start_word":211,"end_word":211,"sentiment":"neutral","sentiment_score":0.2489478588104248},{"text":"Excellent.","start_word":212,"end_word":212,"sentiment":"positive","sentiment_score":0.35293081402778625},{"text":"Alright. Actually, Yeah. I might have I probably got half an hour to spare now, so I might have a look at that letter and and and do it now while I while I think of it. Yeah. Yeah. Yeah. Rob, don't Yep. even I think I understand your thought process. I understand your concerns as well. You know? I think the more we are trying to tighten it, the more it may get complicated. Okay? Yeah. That's right. So, Yep. you know, so I think the first the first step I would even say is that, hey, mate. Let's sit down and send a couple of customers. Right?","start_word":213,"end_word":321,"sentiment":"neutral","sentiment_score":0.04081429954652393},{"text":"Yeah. And Yep. once once you see the value in the product, once you see the opportunity progressing ahead, then you get the paperwork done as well. Because then, you know, that you're not wasting time because I think you've already spent five to ten hours on this activity.","start_word":322,"end_word":370,"sentiment":"positive","sentiment_score":0.5049875378608704},{"text":"Yeah? Maybe. Yeah. Yeah. I have spent I I can see I have spent eight hours on this opportunity already. Like, for me, time Yeah. is more important. You know? So I'm like, Yep. do we really need this paperwork before we, like we still have not we still have not validated if we are a good fit for each other, Rob. Yeah. That's alright. And, you know, you know, I'm that's sure it that's will what be I fine. need. Yeah. I but I want you to challenge me to see the product, Yep. see, hey, what is being done, what's not done. You know? Let's sit in front of couple of CFOs, you know, organize a meeting. Let's sit in front of a CFO just for a quick chat. Let let me just show them what we have got. You know? Then, you know, you can challenge. So I want you to be a team member of their side and then try to challenge us. So you're going to be their their side. Yeah. You're not going to be TechnoONE's side. You're going to be the customer side.","start_word":371,"end_word":560,"sentiment":"neutral","sentiment_score":0.128774955868721},{"text":"Your customer's side, you're complementing their team.","start_word":561,"end_word":567,"sentiment":"positive","sentiment_score":0.3790206015110016},{"text":"And then you're gonna challenge, hey, Rahul. But how about that? How about that? How about that? Show us that. Will that break? So I want you to gain the trust with the customer more saying that, hey, you are in their side, and you're challenging and breaking the product as well. Yeah? Yeah. Yeah. Sure.","start_word":568,"end_word":623,"sentiment":"neutral","sentiment_score":0.19968758576682635},{"text":"That's sense. That's a good plan.","start_word":624,"end_word":629,"sentiment":"positive","sentiment_score":0.6139206886291504},{"text":"Yep. Yeah. Yep. So I think if you can just get couple of couple of meetings booked with CFOs, you know, and and look, the market is so big. Your customer is your customer. I'll never try to even poach them. You know, I'm not even inclined towards that conversation and your relationship and my relationship. That's more important to me than just a deal. Yeah? Yeah. Yeah. Of course. Of course. Okay. Alright. What should be the next step, Rob? Yep. So I'll just redo this letter. Yep. What I'm inclined to do is perhaps take out all mention of my products because they're still in development. So or would would you know, if when the time comes, you know, if there's a opportunity for you to be able to also offer my products, so maybe we'll look at that later. What do you reckon? Just I would just we'll just focus on your product. Rob, I am not here to make things difficult. I am here to keep moving forward. You know, that's my objective. Keep Yep. moving forward is my objective. You know? So are we even sure that your product will go to the market? We are just still contemplating that it's still in production. Right? It's not Yeah. even Yeah. going to the market. Yeah. So I think Yep. yep. I think time needs to be spent looking at the big goals. You know, if I if you can help me, you can easily like like, Robert, I want you to understand that I've stopped pitching MSP stuff to customers. And MSP is an IT managed services contract. You know, typically, what we do is anywhere from $25,000 to $250,000 annually. That is what I have in IT managed services contract. Right? Yeah. And here, the ticket volume is totally different. Like, why are you selling peanuts when we can sell a nice seven course meal? Because Yeah. the the Yep. process and the effort is the same thing. Like, you sell peanuts, you sell a seven course meal. It's the same process, same efforts. Right? And Yeah. Yeah. guess what? Even if you're selling peanuts, you have to make peanuts. But if you're selling a seven course meal here, me here, don't even have to do any cooking or prep work or anything at all. You just have to take the order. I mean, you know, it it is just like, why are we even worrying about the engineering or the demo or all the support? You know? That's not my problem. I'm here to sit on the table and talk about money and the problems. Yeah? Yep. Yep. Yep. Yep. Yep.","start_word":630,"end_word":1077,"sentiment":"neutral","sentiment_score":0.03691767908666017},{"text":"That's alright. We'll get there. We'll get there.","start_word":1078,"end_word":1085,"sentiment":"positive","sentiment_score":0.45366913080215454},{"text":"Alright. So leave it Alright. with me, Yep. and, yeah, you'll hear from me shortly. Yep. Alright. No problem at all, Rob. Okay. Alright. Let's try to make some appointments, man. Let's, you know like, whichever is one tricky customer or anything, let's just book an appointment with them saying, hey, Yeah. man. I've got some AI opportunities. Let's just sit down and talk. I think if if I can see some sort of opportunity or some sort of effort from you, it would be appreciated, Rob. Yep. Yep. You know, because Alright. I think we need to have both sides. Like, I'm I'm the one who's pushing pushing pushing here, but I need some sort of some sort of help from you, sir, as well. You know? Yeah. Yeah. Yeah. Yeah. Of course. You know? Of course. Yeah. Yeah. Yep. Alright. Yeah. Alright.","start_word":1086,"end_word":1229,"sentiment":"neutral","sentiment_score":0.11352856788370344},{"text":"Cool. Thanks, No Rob. worries, mate.","start_word":1230,"end_word":1235,"sentiment":"positive","sentiment_score":0.5507544875144958},{"text":"Ciao. Ciao. Ciao. Alright. Bye. See you. Bye.","start_word":1236,"end_word":1243,"sentiment":"neutral","sentiment_score":0.24647156894207}],"average":{"sentiment":"neutral","sentiment_score":0.12307010282004954}}}}