{"metadata":{"transaction_key":"deprecated","request_id":"019f0121-764a-72c2-a07f-31088436c9f0","sha256":"98dd60f29e414949ea44d72d56c87bccb75f91959a9a263520decc806e9ae4d3","created":"2026-06-25T23:33:19.030Z","duration":6.7679377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":21},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":21,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Ian. Isn't available right now. Please leave a detailed message after the tone.","confidence":0.9995117,"words":[{"word":"ian","start":1.8399999,"end":2.28,"confidence":0.9313965,"punctuated_word":"Ian.","sentiment":"neutral","sentiment_score":-0.21372872591018677},{"word":"isn't","start":2.72,"end":3.1999998,"confidence":0.9975586,"punctuated_word":"Isn't","sentiment":"negative","sentiment_score":-0.7395831346511841},{"word":"available","start":3.1999998,"end":3.6,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.6867709159851074},{"word":"right","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7943150401115417},{"word":"now","start":3.76,"end":4.26,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.7489467859268188},{"word":"please","start":4.3199997,"end":4.72,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6041910648345947},{"word":"leave","start":4.72,"end":4.88,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4736503064632416},{"word":"a","start":4.88,"end":5.04,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5183032155036926},{"word":"detailed","start":5.04,"end":5.52,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.49241048097610474},{"word":"message","start":5.52,"end":5.92,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.4875522255897522},{"word":"after","start":5.92,"end":6.24,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.308860182762146},{"word":"the","start":6.24,"end":6.3999996,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.44260403513908386},{"word":"tone","start":6.3999996,"end":6.7679377,"confidence":0.9909668,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.2813153564929962}],"paragraphs":{"transcript":"\nIan. Isn't available right now. Please leave a detailed message after the tone.","paragraphs":[{"sentences":[{"text":"Ian.","start":1.8399999,"end":2.28,"sentiment":"neutral","sentiment_score":-0.21372872591018677},{"text":"Isn't available right now.","start":2.72,"end":4.26,"sentiment":"negative","sentiment_score":-0.742403969168663},{"text":"Please leave a detailed message after the tone.","start":4.3199997,"end":6.7679377,"sentiment":"negative","sentiment_score":-0.4511108584702015}],"sentiment":"negative","sentiment_score":-0.5224793438728039,"num_words":13,"start":1.8399999,"end":6.7679377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Ian. Isn't available right now. Please leave a detailed message after the tone.","paragraphs":[{"sentences":[{"text":"Ian.","start":1.8399999,"end":2.28,"sentiment":"neutral","sentiment_score":-0.21372872591018677},{"text":"Isn't available right now.","start":2.72,"end":4.26,"sentiment":"negative","sentiment_score":-0.742403969168663},{"text":"Please leave a detailed message after the tone.","start":4.3199997,"end":6.7679377,"sentiment":"negative","sentiment_score":-0.4511108584702015}],"sentiment":"negative","sentiment_score":-0.5224793438728039,"channel":1,"num_words":13,"start":1.8399999,"end":6.7679377}]},"summary":{"result":"success","short":"Ian. Isn't available right now. Please leave a detailed message after the tone."},"intents":{"segments":[{"text":"Please leave a detailed message after the tone.","start_word":5,"end_word":12,"intents":[{"intent":"Leave message","confidence_score":0.80766875}]}]},"sentiments":{"segments":[{"text":"Ian.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.21372872591018677},{"text":"Isn't available right now. Please leave a detailed message after the tone.","start_word":1,"end_word":12,"sentiment":"negative","sentiment_score":-0.5974901914596558}],"average":{"sentiment":"negative","sentiment_score":-0.5609415145147414}}}}