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But upon checking, you did not select a plan speed for us to proceed with the activating. Yeah. So we just wanted to confirm what plan speed do you want. Is it 25 MBPS, 50 MBPS, or 500 MBPS? So we have the supa fiber boost, supa 25 over 10 MBPS unlimited, which is for the first six months since you selected a twelve month contract. Right? Mhmm. So for the first six months, it's $59.45 because we have 15% discount, but the original price is $69.95 per month after the six months. Mhmm. Six months. Yeah. That's correct. For the first six months and free for the first month. Actually, we just need to confirm it first. So we're going to proceed with the 25 Mbps? Yeah. Okay. Mhmm. Yeah. That's good because 25 MBPS is supposed to be for three to five users. So since you'll be using only TV and phone, that that will do. Mhmm. Yeah. Okay. And for the router, since you'll be having a free one, there's still a $20 delivery fee applies for the router that will be billed also for the upfront payment. Okay. Yeah. K. Sure. We'll up forward this to our accounts department for them to send you an invoice. Just please do know that for the router, it will take three to five business days to the address. Alright. Yep. Yeah. That's correct. Because we need to wait still for the router. Yeah. It's just an easy plug and play. Once you receive the router, you just need to connect it to the NTT box, the block box on your wall. Then wait a few minutes, then it should be working fine after that. Well, yeah, we'll send it, yeah, we'll send it to the address that you provided here, also for the service address. Yep. Yeah. And last thing, just wanted to note also that for the twelve month contract, if you'll be canceling within the contract term, will there will be a $120 cancellation fee. And within the twelve months. Yeah. And, yeah, you'll you'll be billed also for the price of the router if ever. No. For the price of the router, the Ertle Gaming. Yeah. So for the router, it's $139.95 because we're not accepting returns, especially for equipment that's already been used, if ever. No. That that's just if you'll be canceling within the contract term. Yeah. So now you'll just be billed for the upfront payment of the plan speed. That is $59.45. That that is your monthly fee, then the $20 delivery fee of the router. That's it. So that will be a $79.45? No. Yeah. Yes. Okay. Sure. Thank you. Bye. Have a great day. 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Hello. Good morning. This is Maureen from Airtel tech support. Yeah.\n\nSo, we have received your order for the Internet service. But upon checking, you did not select a plan speed for us to proceed with the activating. Yeah. So we just wanted to confirm what plan speed do you want. Is it 25 MBPS, 50 MBPS, or 500 MBPS?\n\nSo we have the supa fiber boost, supa 25 over 10 MBPS unlimited, which is for the first six months since you selected a twelve month contract. Right? Mhmm. So for the first six months, it's $59.45 because we have 15% discount, but the original price is $69.95 per month after the six months. Mhmm.\n\nSix months. Yeah. That's correct. For the first six months and free for the first month. Actually, we just need to confirm it first.\n\nSo we're going to proceed with the 25 Mbps? Yeah. Okay. Mhmm. Yeah.\n\nThat's good because 25 MBPS is supposed to be for three to five users. So since you'll be using only TV and phone, that that will do. Mhmm. Yeah. Okay.\n\nAnd for the router, since you'll be having a free one, there's still a $20 delivery fee applies for the router that will be billed also for the upfront payment. Okay. Yeah. K. Sure.\n\nWe'll up forward this to our accounts department for them to send you an invoice. Just please do know that for the router, it will take three to five business days to the address. Alright. Yep. Yeah.\n\nThat's correct. Because we need to wait still for the router. Yeah. It's just an easy plug and play. Once you receive the router, you just need to connect it to the NTT box, the block box on your wall.\n\nThen wait a few minutes, then it should be working fine after that. Well, yeah, we'll send it, yeah, we'll send it to the address that you provided here, also for the service address. Yep. Yeah. And last thing, just wanted to note also that for the twelve month contract, if you'll be canceling within the contract term, will there will be a $120 cancellation fee.\n\nAnd within the twelve months. Yeah. And, yeah, you'll you'll be billed also for the price of the router if ever. No. For the price of the router, the Ertle Gaming.\n\nYeah. So for the router, it's $139.95 because we're not accepting returns, especially for equipment that's already been used, if ever. No. That that's just if you'll be canceling within the contract term. Yeah.\n\nSo now you'll just be billed for the upfront payment of the plan speed. That is $59.45. That that is your monthly fee, then the $20 delivery fee of the router. That's it. So that will be a $79.45?\n\nNo. Yeah. Yes. Okay. Sure.\n\nThank you. Bye. Have a great day. 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Can you speak to me? Yep. Yeah. Yep. So the 25 FPS, how how much is that and when is it billed? Mhmm. Oh, so it'd be 40 oh, so it'd be $49 a month for the twenty five twenty five speed. Okay. And okay. Okay. And do you guys just email me the invoice, and I just pay it that way? Yeah. Yeah. It's only it's it's only for just like, so for 25 m p s, like, that's just the speed. Yeah? And, like, mainly, I'll be watching, like, Netflix and on my phone and and and stuff like that. Like, is that 25, like, good? Yep. Yeah. Yeah. No worries. Okay. Uh-huh. Then, yeah, I'll take I'll take that one. Yeah. Yeah. No worries. Can you email me the invoice, and I'll pay it that way? Okay. So three to five business days from from my Wi Fi to start working? So it gets delivered to my my my apartment, and then I install it. Yeah? Okay. No worries. Alright. Thank you very much. Okay. No worries. Thank you very much for that. That's if I cancel it. That's if I cancel it. Yeah? Yep. Yep. Okay. No worries. 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Can you speak to me? Yep. Yeah. Yep.\n\nSo the 25 FPS, how how much is that and when is it billed? Mhmm. Oh, so it'd be 40 oh, so it'd be $49 a month for the twenty five twenty five speed. Okay. And okay.\n\nOkay. And do you guys just email me the invoice, and I just pay it that way? Yeah. Yeah. It's only it's it's only for just like, so for 25 m p s, like, that's just the speed.\n\nYeah? And, like, mainly, I'll be watching, like, Netflix and on my phone and and and stuff like that. Like, is that 25, like, good? Yep. Yeah.\n\nYeah. No worries. Okay. Uh-huh. Then, yeah, I'll take I'll take that one.\n\nYeah. Yeah. No worries. Can you email me the invoice, and I'll pay it that way? Okay.\n\nSo three to five business days from from my Wi Fi to start working? So it gets delivered to my my my apartment, and then I install it. Yeah? Okay. No worries.\n\nAlright. Thank you very much. Okay. No worries. Thank you very much for that.\n\nThat's if I cancel it. That's if I cancel it. Yeah? Yep. 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working?","start":188.09499,"end":191.155,"sentiment":"neutral","sentiment_score":0.05223058110901287},{"text":"So it gets delivered to my my my apartment, and then I install it.","start":197.7,"end":201.38,"sentiment":"neutral","sentiment_score":0.14911228578005517},{"text":"Yeah?","start":201.38,"end":201.88,"sentiment":"neutral","sentiment_score":0.1314510703086853},{"text":"Okay.","start":215.685,"end":216.005,"sentiment":"neutral","sentiment_score":0.17160876095294952},{"text":"No worries.","start":216.005,"end":216.325,"sentiment":"neutral","sentiment_score":0.21174658089876175}],"sentiment":"neutral","sentiment_score":0.11079228529706597,"num_words":32,"start":188.09499,"end":216.325},{"sentences":[{"text":"Alright.","start":216.325,"end":216.645,"sentiment":"positive","sentiment_score":0.39023321866989136},{"text":"Thank you very much.","start":216.645,"end":217.625,"sentiment":"positive","sentiment_score":0.5791361927986145},{"text":"Okay.","start":224.25,"end":224.56999,"sentiment":"neutral","sentiment_score":0.1053076758980751},{"text":"No worries.","start":224.56999,"end":224.89,"sentiment":"neutral","sentiment_score":0.1960310861468315},{"text":"Thank you very much for that.","start":224.89,"end":226.19,"sentiment":"positive","sentiment_score":0.6152448455492655}],"sentiment":"positive","sentiment_score":0.49254406509654863,"num_words":14,"start":216.325,"end":226.19},{"sentences":[{"text":"That's if I cancel it.","start":240.225,"end":241.505,"sentiment":"neutral","sentiment_score":-0.17409128546714783},{"text":"That's if I cancel it.","start":241.505,"end":242.465,"sentiment":"neutral","sentiment_score":-0.1204523965716362},{"text":"Yeah?","start":242.465,"end":242.965,"sentiment":"neutral","sentiment_score":-0.03325283154845238},{"text":"Yep.","start":244.225,"end":244.625,"sentiment":"neutral","sentiment_score":0.012931913137435911},{"text":"Yep.","start":244.625,"end":244.945,"sentiment":"neutral","sentiment_score":0.02224308624863625}],"sentiment":"neutral","sentiment_score":-0.11313817248894618,"num_words":13,"start":240.225,"end":244.945},{"sentences":[{"text":"Okay.","start":244.945,"end":245.345,"sentiment":"neutral","sentiment_score":0.022041048854589462},{"text":"No worries.","start":245.345,"end":245.825,"sentiment":"neutral","sentiment_score":0.016957471147179604},{"text":"No problem.","start":245.825,"end":246.485,"sentiment":"neutral","sentiment_score":0.008145462721586227},{"text":"Which is $20.","start":251.76,"end":252.9,"sentiment":"neutral","sentiment_score":-0.02800902413825194},{"text":"How much is the price of the order?","start":259.12,"end":260.82,"sentiment":"neutral","sentiment_score":-0.020050785271450877}],"sentiment":"neutral","sentiment_score":-0.010761652374640107,"num_words":16,"start":244.945,"end":260.82},{"sentences":[{"text":"How much is the price of the order?","start":262.965,"end":264.745,"sentiment":"neutral","sentiment_score":-0.024010536493733525},{"text":"Okay.","start":280.65,"end":280.97,"sentiment":"neutral","sentiment_score":-0.015501701273024082},{"text":"No worries.","start":280.97,"end":281.45,"sentiment":"neutral","sentiment_score":-0.021081751212477684},{"text":"So I'll you'll email me that invoice, then I'll have to pay the 2 the $195.","start":281.45,"end":286.75,"sentiment":"neutral","sentiment_score":-0.041624223929829895},{"text":"Okay.","start":294.225,"end":294.54498,"sentiment":"neutral","sentiment_score":-0.050961561501026154}],"sentiment":"neutral","sentiment_score":-0.034524951429505436,"num_words":28,"start":262.965,"end":294.54498},{"sentences":[{"text":"So what do I have to what do I have to pay now?","start":294.54498,"end":298.16498,"sentiment":"neutral","sentiment_score":-0.06804263935639308},{"text":"Yep.","start":308.37,"end":308.87,"sentiment":"neutral","sentiment_score":0.01018103025853634},{"text":"Okay.","start":316.85,"end":317.25,"sentiment":"neutral","sentiment_score":0.029754696413874623},{"text":"No worries.","start":317.25,"end":317.91,"sentiment":"neutral","sentiment_score":0.0095754936337471},{"text":"Okay.","start":322.585,"end":322.98502,"sentiment":"neutral","sentiment_score":0.041009847074747086}],"sentiment":"neutral","sentiment_score":-0.043580986145469874,"num_words":18,"start":294.54498,"end":322.98502},{"sentences":[{"text":"No worries.","start":322.98502,"end":323.385,"sentiment":"neutral","sentiment_score":0.061795178800821304},{"text":"Thank you very much.","start":323.385,"end":324.265,"sentiment":"neutral","sentiment_score":0.11610262095928192},{"text":"Like, when I get the email, I'll pay it.","start":324.265,"end":326.365,"sentiment":"neutral","sentiment_score":0.16533676948812273},{"text":"Okay.","start":329.465,"end":329.865,"sentiment":"positive","sentiment_score":0.3499639630317688},{"text":"Thank you very 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Can you speak to me?\n\nChannel 0: Yes. Hello. Good morning. This is Maureen from Airtel tech support.\n\nChannel 1: Yep.\n\nChannel 0: Yeah. So, we have received your order for the Internet service. But upon checking, you did not select a plan speed for us to proceed with the activating.\n\nChannel 1: Yeah. Yep.\n\nChannel 0: Yeah. So we just wanted to confirm what plan speed do you want. Is it 25 MBPS, 50 MBPS, or 500 MBPS?\n\nChannel 1: So the 25 FPS, how how much is that and when is it billed?\n\nChannel 0: So we have the supa fiber boost, supa 25 over 10 MBPS unlimited, which is for the first six months since you selected a twelve month contract. Right?\n\nChannel 1: Mhmm.\n\nChannel 0: Mhmm. So for the first six months, it's $59.45 because we have 15%\n\nChannel 1: Oh,\n\nChannel 0: discount, but the original price is $69.95 per month\n\nChannel 1: so it'd\n\nChannel 0: after\n\nChannel 1: be 40\n\nChannel 0: the six months.\n\nChannel 1: oh, so it'd be $49 a month for\n\nChannel 0: Mhmm. Six\n\nChannel 1: the\n\nChannel 0: months.\n\nChannel 1: twenty five twenty five speed.\n\nChannel 0: Yeah. That's correct. For\n\nChannel 1: Okay.\n\nChannel 0: the first\n\nChannel 1: And\n\nChannel 0: six months and\n\nChannel 1: okay.\n\nChannel 0: free for the first month.\n\nChannel 1: Okay. And do you guys just email me the invoice, and I just pay it that way?\n\nChannel 0: Actually, we just need to confirm it first. So we're going to proceed with the 25 Mbps?\n\nChannel 1: Yeah. Yeah. It's only\n\nChannel 0: Yeah. Okay.\n\nChannel 1: it's it's only for just like, so for 25 m p s, like,\n\nChannel 0: Mhmm.\n\nChannel 1: that's just the speed. Yeah? And, like, mainly, I'll be watching, like, Netflix and on my phone and and and stuff like that. Like, is that 25, like, good?\n\nChannel 0: Yeah. That's good because 25 MBPS is supposed to be for three to five users. So since\n\nChannel 1: Yep.\n\nChannel 0: you'll be using only TV and phone, that that will do.\n\nChannel 1: Yeah. Yeah. No worries.\n\nChannel 0: Mhmm.\n\nChannel 1: Okay. Uh-huh. Then,\n\nChannel 0: Yeah.\n\nChannel 1: yeah, I'll take I'll take that one.\n\nChannel 0: Okay. And for the router, since you'll be having a free one, there's still a $20 delivery fee applies for the router that will be billed also for the upfront payment.\n\nChannel 1: Yeah. Yeah. No worries. Can you\n\nChannel 0: Okay.\n\nChannel 1: email me the invoice, and I'll pay it that way?\n\nChannel 0: Yeah. K. Sure. We'll up forward this to our accounts department for them to send you an invoice. Just please do know that for the router, it will take three to five business days to the address.\n\nChannel 1: Okay. So three to\n\nChannel 0: Alright.\n\nChannel 1: five business\n\nChannel 0: Yep.\n\nChannel 1: days from from my Wi Fi to start working?\n\nChannel 0: Yeah. That's correct. Because we need to wait still for the router.\n\nChannel 1: So it gets delivered to my my my apartment, and then I install it. Yeah?\n\nChannel 0: Yeah. It's just an easy plug and play. Once you receive the router, you just need to connect it to the NTT box, the block box on your wall. Then wait a few minutes, then it should be working fine after that.\n\nChannel 1: Okay. No worries. Alright.\n\nChannel 0: Well,\n\nChannel 1: Thank you\n\nChannel 0: yeah,\n\nChannel 1: very much.\n\nChannel 0: we'll send it, yeah, we'll send it to the address that you provided here, also for the service address.\n\nChannel 1: Okay. No worries. Thank you very\n\nChannel 0: Yep.\n\nChannel 1: much for that.\n\nChannel 0: Yeah. And last thing, just wanted to note also that for the twelve month contract, if you'll be canceling within the contract term, will there will be a $120 cancellation fee.\n\nChannel 1: That's if I cancel it. That's if I cancel it.\n\nChannel 0: And\n\nChannel 1: Yeah?\n\nChannel 0: within the twelve months.\n\nChannel 1: Yep. Yep. Okay.\n\nChannel 0: Yeah.\n\nChannel 1: No worries.\n\nChannel 0: And,\n\nChannel 1: No problem.\n\nChannel 0: yeah, you'll you'll be billed also for the price of the router\n\nChannel 1: Which is $20.\n\nChannel 0: if ever. No. For the price of the router,\n\nChannel 1: How much\n\nChannel 0: the\n\nChannel 1: is\n\nChannel 0: Ertle\n\nChannel 1: the price\n\nChannel 0: Gaming.\n\nChannel 1: of the order? How much is the price of the order?\n\nChannel 0: Yeah. So for the router, it's $139.95 because we're not accepting returns, especially for equipment that's already been used, if ever.\n\nChannel 1: Okay. No worries. So I'll you'll email me that invoice, then I'll have to pay the 2 the $195.\n\nChannel 0: No. That that's just if you'll be canceling within the contract term.\n\nChannel 1: Okay. So what do I have to what do I have to pay now?\n\nChannel 0: Yeah. So now you'll just be billed for the upfront payment of the plan speed. That is $59.45. That\n\nChannel 1: Yep.\n\nChannel 0: that is your monthly fee, then the $20 delivery fee of the router. That's it.\n\nChannel 1: Okay.\n\nChannel 0: So that\n\nChannel 1: No\n\nChannel 0: will\n\nChannel 1: worries.\n\nChannel 0: be a $79.45?\n\nChannel 1: Okay. No worries. Thank you very\n\nChannel 0: No.\n\nChannel 1: much.\n\nChannel 0: Yeah.\n\nChannel 1: Like, when I get the email, I'll pay it.\n\nChannel 0: Yes. Okay. Sure. Thank you.\n\nChannel 1: Okay. Thank\n\nChannel 0: Bye.\n\nChannel 1: you very much.\n\nChannel 0: Have\n\nChannel 1: Thank\n\nChannel 0: a great\n\nChannel 1: you. Bye\n\nChannel 0: day.\n\nChannel 1: bye. Bye.\n\nChannel 0: Mhmm.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":0.02052232250571251},{"text":"Can you speak to me?","start":0.48,"end":1.54,"sentiment":"neutral","sentiment_score":0.01693280544131994}],"sentiment":"neutral","sentiment_score":0.01753105828538537,"channel":1,"num_words":6,"start":0.24,"end":1.54},{"sentences":[{"text":"Yes.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.1467587649822235},{"text":"Hello.","start":2.6399999,"end":3.12,"sentiment":"neutral","sentiment_score":0.21912764012813568},{"text":"Good morning.","start":3.36,"end":4.1,"sentiment":"positive","sentiment_score":0.5144122689962387},{"text":"This is Maureen from Airtel tech 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representative from Airtel tech support called a customer to confirm their internet service plan. The customer did not select a plan speed, but the representative confirmed the plan speed and informed them of a discount for a 12-month contract. The customer was instructed to email the invoice and pay the $59.45 monthly fee for the router, and the representative confirmed that the customer will be billed for the upfront payment and the $20 delivery fee."},"intents":{"segments":[{"text":"So we just wanted to confirm what plan speed do you want. Is it 25 MBPS, 50 MBPS, or 500 MBPS?","start_word":49,"end_word":69,"intents":[{"intent":"Confirm plan speed","confidence_score":0.6373337}]},{"text":"So the 25 FPS, how how much is that and when is it billed?","start_word":70,"end_word":83,"intents":[{"intent":"Inquire about price","confidence_score":0.011818621}]},{"text":"And do you guys just email me the invoice, and I just pay it that way?","start_word":179,"end_word":194,"intents":[{"intent":"Confirm invoice","confidence_score":0.31798512},{"intent":"Confirm payment method","confidence_score":0.3087115}]},{"text":"And, like, mainly, I'll be watching, like, Netflix and on my phone and and and stuff like that. Like, is that 25, like, good? Yeah.","start_word":238,"end_word":262,"intents":[{"intent":"Explaining setup process","confidence_score":0.006486824}]},{"text":"email me the invoice, and I'll pay it that way? Yeah.","start_word":344,"end_word":354,"intents":[{"intent":"Requesting email invoice","confidence_score":0.0019468263}]},{"text":"to five business Yep. days from from my Wi Fi to start working? Yeah.","start_word":395,"end_word":408,"intents":[{"intent":"Confirming delivery timeframe","confidence_score":0.0116722}]},{"text":"Because we need to wait still for the router. So it gets delivered to my my my apartment, and then I install it. Yeah? Yeah. It's just an easy plug and play. Once you receive the router, you just need to connect it to the NTT box, the block box on your wall. Then wait a few minutes, then it should be working fine after that.","start_word":411,"end_word":476,"intents":[{"intent":"Recommending router setup","confidence_score":0.0005371838}]},{"text":"And last thing, just wanted to note also that for the twelve month contract, if you'll be canceling within the contract term, will there will be a $120 cancellation fee.","start_word":517,"end_word":546,"intents":[{"intent":"Clarify plan fee","confidence_score":0.034161124}]},{"text":"And last thing, just wanted to note also that for the twelve month contract, if you'll be canceling within the contract term, will there will be a $120 cancellation fee. That's if I cancel it. That's if I cancel it.","start_word":517,"end_word":556,"intents":[{"intent":"Resolve contract cancellation","confidence_score":0.00017896786}]},{"text":"yeah, you'll you'll be billed also for the price of the router Which is $20. if ever.","start_word":572,"end_word":588,"intents":[{"intent":"Clarify billing","confidence_score":0.004039169}]},{"text":"For the price of the router, How much the is Ertle the price Gaming. of the order? How much is the price of the order? Yeah. So for the router, it's $139.95 because we're not accepting returns, especially for equipment that's already been used, if ever. Okay.","start_word":590,"end_word":636,"intents":[{"intent":"Clarify router pricing","confidence_score":0.0075479345}]}]},"sentiments":{"segments":[{"text":"Hello. Can you speak to me? Yes. Hello.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":0.07416421175003052},{"text":"Good morning. This is Maureen from Airtel tech support.","start_word":8,"end_word":16,"sentiment":"positive","sentiment_score":0.3979170620441437},{"text":"Yep. Yeah. So, we have received your order for the Internet service. But upon checking, you did not select a plan speed for us to proceed with the activating. Yeah. Yep. Yeah. So we just wanted to confirm what plan speed do you want. Is it 25 MBPS, 50 MBPS, or 500 MBPS? So the 25 FPS, how how much is that and when is it billed? So we have the supa fiber boost, supa 25 over 10 MBPS unlimited, which is for the first six months since you selected a twelve month contract. Right? Mhmm. Mhmm. So for the first six months, it's $59.45 because we have 15% Oh, discount, but the original price is $69.95 per month so it'd after be 40 the six months. oh, so it'd be $49 a month for Mhmm. Six the months. twenty five twenty five speed. Yeah. That's correct. For Okay. the first And six months and okay. free for the first month. Okay. And do you guys just email me the invoice, and I just pay it that way? Actually, we just need to confirm it first. So we're going to proceed with the 25 Mbps? Yeah. Yeah. It's only Yeah. Okay. it's it's only for just like, so for 25 m p s, like, Mhmm. that's just the speed. Yeah? And, like, mainly, I'll be watching, like, Netflix and on my phone and and and stuff like that. Like, is that 25, like, good?","start_word":17,"end_word":260,"sentiment":"neutral","sentiment_score":0.07277755060645401},{"text":"Yeah. That's good because 25 MBPS is supposed to be for three to five users.","start_word":261,"end_word":275,"sentiment":"positive","sentiment_score":0.5606611371040344},{"text":"So since Yep. you'll be using only TV and phone, that that will do. Yeah. Yeah. No worries. Mhmm. Okay. Uh-huh. Then, Yeah. yeah, I'll take I'll take that one. Okay. And for the router, since you'll be having a free one, there's still a $20 delivery fee applies for the router that will be billed also for the upfront payment. Yeah. Yeah. No worries. Can you Okay. email me the invoice, and I'll pay it that way? Yeah. K. Sure. We'll up forward this to our accounts department for them to send you an invoice. Just please do know that for the router, it will take three to five business days to the address. Okay. So three Alright. to five business Yep. days from from my Wi Fi to start working? Yeah. That's correct. Because we need to wait still for the router. So it gets delivered to my my my apartment, and then I install it. Yeah? 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No worries.","start_word":488,"end_word":508,"sentiment":"neutral","sentiment_score":0.04930460453033447},{"text":"Thank you very Yep. much for that.","start_word":509,"end_word":515,"sentiment":"positive","sentiment_score":0.5922370553016663},{"text":"Yeah. And last thing, just wanted to note also that for the twelve month contract, if you'll be canceling within the contract term, will there will be a $120 cancellation fee. That's if I cancel it. That's if I cancel it. And Yeah? within the twelve months. Yep. Yep. Okay. Yeah. No worries. And, No problem. yeah, you'll you'll be billed also for the price of the router Which is $20. if ever. No. For the price of the router, How much the is Ertle the price Gaming. of the order? How much is the price of the order? Yeah. So for the router, it's $139.95 because we're not accepting returns, especially for equipment that's already been used, if ever. Okay. No worries. So I'll you'll email me that invoice, then I'll have to pay the 2 the $195. No. That that's just if you'll be canceling within the contract term. Okay. So what do I have to what do I have to pay now? Yeah. So now you'll just be billed for the upfront payment of the plan speed. That is $59.45. That Yep. that is your monthly fee, then the $20 delivery fee of the router. That's it. Okay. So that No will worries. be a $79.45? Okay. No worries. Thank you very No. much. Yeah. Like, when I get the email, I'll pay it. Yes. Okay.","start_word":516,"end_word":744,"sentiment":"neutral","sentiment_score":-0.0542209795208477},{"text":"Sure. Thank you. Okay. Thank Bye. you very much. Have Thank a great you. Bye day.","start_word":745,"end_word":760,"sentiment":"positive","sentiment_score":0.6111850142478943},{"text":"bye. Bye. Mhmm. Bye.","start_word":761,"end_word":764,"sentiment":"neutral","sentiment_score":0.12774522602558136}],"average":{"sentiment":"neutral","sentiment_score":0.08619948508034289}}}}