{"metadata":{"transaction_key":"deprecated","request_id":"019f687f-dd0b-7552-bbcc-e7c8a762fd79","sha256":"f751cf28c18fc33a82e3897f6178b2afb81afd85c8ef19f63ee7fae6e9df116f","created":"2026-07-16T01:17:18.911Z","duration":11.015938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":37},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":37,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. It's Cole. I can't take your message right now. Leave me an inspiring message, and I'll get back to you as soon as I can.","confidence":0.99902344,"words":[{"word":"hi","start":0.08,"end":0.24,"confidence":0.9902344,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.046202704310417175},{"word":"it's","start":0.24,"end":0.39999998,"confidence":0.9995117,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.04649433493614197},{"word":"cole","start":0.39999998,"end":0.71999997,"confidence":0.95581055,"punctuated_word":"Cole.","sentiment":"neutral","sentiment_score":0.07783124595880508},{"word":"i","start":0.71999997,"end":0.88,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.15500977635383606},{"word":"can't","start":0.88,"end":0.96,"confidence":0.9980469,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.3791193962097168},{"word":"take","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.4933607578277588},{"word":"your","start":1.1999999,"end":1.28,"confidence":0.9482422,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.4835819602012634},{"word":"message","start":1.28,"end":1.5999999,"confidence":0.99902344,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.4858197867870331},{"word":"right","start":1.5999999,"end":1.76,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.47926709055900574},{"word":"now","start":1.76,"end":2.08,"confidence":0.9995117,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.4953373968601227},{"word":"leave","start":2.08,"end":2.32,"confidence":0.9921875,"punctuated_word":"Leave","sentiment":"neutral","sentiment_score":0.06677365303039551},{"word":"me","start":2.32,"end":2.48,"confidence":0.9941406,"punctuated_word":"me","sentiment":"neutral","sentiment_score":0.29363948106765747},{"word":"an","start":2.48,"end":2.72,"confidence":1.0,"punctuated_word":"an","sentiment":"neutral","sentiment_score":0.14016404747962952},{"word":"inspiring","start":2.72,"end":3.22,"confidence":1.0,"punctuated_word":"inspiring","sentiment":"neutral","sentiment_score":0.33194273710250854},{"word":"message","start":3.36,"end":3.6,"confidence":0.9741211,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.2894335687160492},{"word":"and","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"and","sentiment":"positive","sentiment_score":0.3671279549598694},{"word":"i'll","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"I'll","sentiment":"positive","sentiment_score":0.43090295791625977},{"word":"get","start":3.9199998,"end":4.08,"confidence":0.9941406,"punctuated_word":"get","sentiment":"positive","sentiment_score":0.49874943494796753},{"word":"back","start":4.08,"end":4.16,"confidence":0.9970703,"punctuated_word":"back","sentiment":"positive","sentiment_score":0.4201669692993164},{"word":"to","start":4.16,"end":4.24,"confidence":0.9941406,"punctuated_word":"to","sentiment":"positive","sentiment_score":0.34728533029556274},{"word":"you","start":4.24,"end":4.3199997,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.3296028971672058},{"word":"as","start":4.3199997,"end":4.48,"confidence":0.98535156,"punctuated_word":"as","sentiment":"positive","sentiment_score":0.38427555561065674},{"word":"soon","start":4.48,"end":4.64,"confidence":1.0,"punctuated_word":"soon","sentiment":"positive","sentiment_score":0.41859981417655945},{"word":"as","start":4.64,"end":4.7999997,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.184947207570076},{"word":"i","start":4.7999997,"end":4.88,"confidence":0.99902344,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.4720682501792908},{"word":"can","start":4.88,"end":5.38,"confidence":0.9980469,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.18585205078125}],"paragraphs":{"transcript":"\nHi. It's Cole. I can't take your message right now. Leave me an inspiring message, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.24,"sentiment":"neutral","sentiment_score":0.046202704310417175},{"text":"It's Cole.","start":0.24,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.062162790447473526},{"text":"I can't take your message right now.","start":0.71999997,"end":2.08,"sentiment":"negative","sentiment_score":-0.4244994521141052},{"text":"Leave me an inspiring message, and I'll get back to you as soon as I can.","start":2.08,"end":5.38,"sentiment":"neutral","sentiment_score":0.3225957443937659}],"sentiment":"neutral","sentiment_score":0.09079092425795701,"num_words":26,"start":0.08,"end":5.38}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. It's Cole. I can't take your message right now. Leave me an inspiring message, and I'll get back to you as soon as I can.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.08,"end":0.24,"sentiment":"neutral","sentiment_score":0.046202704310417175},{"text":"It's Cole.","start":0.24,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.062162790447473526},{"text":"I can't take your message right now.","start":0.71999997,"end":2.08,"sentiment":"negative","sentiment_score":-0.4244994521141052},{"text":"Leave me an inspiring message, and I'll get back to you as soon as I can.","start":2.08,"end":5.38,"sentiment":"neutral","sentiment_score":0.3225957443937659}],"sentiment":"neutral","sentiment_score":0.09079092425795701,"channel":1,"num_words":26,"start":0.08,"end":5.38}]},"summary":{"result":"success","short":"Hi. It's Cole. I can't take your message right now. Leave me an inspiring message, and I'll get back to you as soon as I can."},"intents":{"segments":[{"text":"Leave me an inspiring message, and I'll get back to you as soon as I can.","start_word":10,"end_word":25,"intents":[{"intent":"Leave message","confidence_score":0.4653491}]}]},"sentiments":{"segments":[{"text":"Hi. It's Cole.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.055364418774843216},{"text":"I can't take your message right now.","start_word":3,"end_word":9,"sentiment":"negative","sentiment_score":-0.42250725626945496},{"text":"Leave me an inspiring message, and I'll get back to you as soon as I can.","start_word":10,"end_word":25,"sentiment":"positive","sentiment_score":0.33438658714294434}],"average":{"sentiment":"neutral","sentiment_score":0.07703270783295503}}}}