{"metadata":{"transaction_key":"deprecated","request_id":"01a0a31d-f9eb-7872-be85-80333d82ceec","sha256":"a157157c27dc20dae9c5772edcf6617b0d46f549ba5be18d23cfaec1c752cdfc","created":"2026-09-15T03:30:47.578Z","duration":33.191936,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":23},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":23,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Nick at Marinehurst Shire Council. Please leave a message after the tone.","confidence":0.9951172,"words":[{"word":"hi","start":2.1599998,"end":2.3999999,"confidence":0.88964844,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.0835799053311348},{"word":"you've","start":2.3999999,"end":2.6399999,"confidence":0.9909668,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.019352374598383904},{"word":"reached","start":2.6399999,"end":2.96,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.023430198431015015},{"word":"nick","start":2.96,"end":3.1999998,"confidence":0.98291016,"punctuated_word":"Nick","sentiment":"neutral","sentiment_score":0.022564135491847992},{"word":"at","start":3.1999998,"end":3.28,"confidence":0.9863281,"punctuated_word":"at","sentiment":"neutral","sentiment_score":0.048590436577796936},{"word":"marinehurst","start":3.28,"end":3.78,"confidence":0.355896,"punctuated_word":"Marinehurst","sentiment":"neutral","sentiment_score":0.04711318761110306},{"word":"shire","start":4.0,"end":4.24,"confidence":0.9309082,"punctuated_word":"Shire","sentiment":"neutral","sentiment_score":-0.06491270661354065},{"word":"council","start":4.24,"end":4.72,"confidence":0.9875488,"punctuated_word":"Council.","sentiment":"neutral","sentiment_score":-0.0025087259709835052},{"word":"please","start":4.72,"end":5.12,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.4207126796245575},{"word":"leave","start":5.12,"end":5.3599997,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.3825201988220215},{"word":"a","start":5.3599997,"end":5.44,"confidence":0.9970703,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.407037615776062},{"word":"message","start":5.44,"end":5.8399997,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.45585283637046814},{"word":"after","start":5.8399997,"end":6.16,"confidence":0.9951172,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.3794395625591278},{"word":"the","start":6.16,"end":6.41,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3896406590938568},{"word":"tone","start":6.41,"end":6.91,"confidence":0.9970703,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.2512805461883545}],"paragraphs":{"transcript":"\nHi. You've reached Nick at Marinehurst Shire Council. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.1599998,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.0835799053311348},{"text":"You've reached Nick at Marinehurst Shire Council.","start":2.3999999,"end":4.72,"sentiment":"neutral","sentiment_score":0.0011519648666892732},{"text":"Please leave a message after the tone.","start":4.72,"end":6.91,"sentiment":"negative","sentiment_score":-0.3837834426334926}],"sentiment":"neutral","sentiment_score":-0.17298936260243256,"num_words":15,"start":2.1599998,"end":6.91}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Nick at Marinehurst Shire Council. Please leave a message after the tone.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.1599998,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.0835799053311348},{"text":"You've reached Nick at Marinehurst Shire Council.","start":2.3999999,"end":4.72,"sentiment":"neutral","sentiment_score":0.0011519648666892732},{"text":"Please leave a message after the tone.","start":4.72,"end":6.91,"sentiment":"negative","sentiment_score":-0.3837834426334926}],"sentiment":"neutral","sentiment_score":-0.17298936260243256,"channel":1,"num_words":15,"start":2.1599998,"end":6.91}]},"summary":{"result":"success","short":"Hi. You've reached Nick at Marinehurst Shire Council. Please leave a message after the tone."},"intents":{"segments":[{"text":"Please leave a message after the tone.","start_word":8,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.852315}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Nick at Marinehurst Shire Council.","start_word":0,"end_word":7,"sentiment":"neutral","sentiment_score":0.00830075703561306},{"text":"Please leave a message after the tone.","start_word":8,"end_word":14,"sentiment":"negative","sentiment_score":-0.3982979357242584}],"average":{"sentiment":"neutral","sentiment_score":-0.1508030891418457}}}}