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Good afternoon. This is Melissa from your account. Am I speaking to Sihali? Hi.\n\nHow are you today? That's great to hear. See, Hallie, we're just checking in if you need any assistance to process your September payment for your Internet invoice. It's still showing overdue. Would you like us to help you process your payment over the phone using your card?\n\nNo. We've already review all our overdue invoices, and you have not set up your direct debit. Reason why we are calling you today to help you process your payment and set up your direct debit for your future recurring invoice to ensure it will be processed in a timely manner and avoid late fee. Oh, I'm okay. Sure.\n\nWe'll call you back or you will call us back? Okay. After fifteen minutes or thirty minutes? Okay. Sure.\n\nI'll call you back. Alright? So we can sort this out. Thank you. 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Yes, please. Well, thank you. Yeah. Yes, sir. I did I put my, don't know, account to debit. Could you take a could you send me money? Okay. Just give me a minute, sir. Twenty minutes because I'm in the shower. When I finish, then I'll I'm sorry. Twenty. Twenty twenty. I'm here. 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Yes, please. Well, thank you. Yeah. Yes, sir.\n\nI did I put my, don't know, account to debit. Could you take a could you send me money? Okay. Just give me a minute, sir. Twenty minutes because I'm in the shower.\n\nWhen I finish, then I'll I'm sorry. Twenty. Twenty twenty. I'm here. 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Good afternoon. This is Melissa from your account. Am I speaking to Sihali?\n\nChannel 1: Yes, please.\n\nChannel 0: Hi. How are you today?\n\nChannel 1: Well, thank you.\n\nChannel 0: That's great to hear. See, Hallie, we're just checking in if you need any assistance to process your September payment for your Internet invoice. It's still showing\n\nChannel 1: Yeah.\n\nChannel 0: overdue. Would you like us to help you process your payment over the phone using your card?\n\nChannel 1: Yes, sir. I did I put my, don't know, account to debit. Could you take a could you send me money?\n\nChannel 0: No. We've already review all our overdue invoices, and you have not set up your direct debit. Reason why we are calling you today to help you process your payment and set up your direct debit for your future recurring invoice to ensure it will be processed in a timely manner and avoid late fee.\n\nChannel 1: Okay. Just give me a minute, sir. Twenty minutes because I'm in the shower. 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