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Bye.\n\nChannel 0: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.006557303015142679}],"sentiment":"neutral","sentiment_score":0.006557303015142679,"channel":1,"num_words":1,"start":0.48,"end":0.98},{"sentences":[{"text":"Hello?","start":2.1599998,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.01824084483087063},{"text":"Hi, sir.","start":2.6399999,"end":3.36,"sentiment":"neutral","sentiment_score":0.24784685671329498},{"text":"Good afternoon.","start":3.36,"end":4.18,"sentiment":"positive","sentiment_score":0.45927293598651886},{"text":"This is","start":4.88,"end":5.2799997,"sentiment":"neutral","sentiment_score":0.31629861891269684}],"sentiment":"neutral","sentiment_score":0.295011095436556,"channel":0,"num_words":7,"start":2.1599998,"end":5.2799997},{"sentences":[{"text":"Hi.","start":5.2799997,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.10453082621097563}],"sentiment":"neutral","sentiment_score":0.10453082621097563,"channel":1,"num_words":1,"start":5.2799997,"end":5.7799997},{"sentences":[{"text":"Abby.","start":5.2799997,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.28917160630226135},{"text":"By the way, just wanted to make sure I'm calling the right person.","start":6.16,"end":8.98,"sentiment":"neutral","sentiment_score":0.06886821956588672},{"text":"Is there this is missus David Moore in Eve Health?","start":9.04,"end":12.58,"sentiment":"neutral","sentiment_score":-0.00014211530797183513}],"sentiment":"neutral","sentiment_score":0.04929322114912793,"channel":0,"num_words":24,"start":5.2799997,"end":12.58},{"sentences":[{"text":"It's David Moore.","start":13.84,"end":14.559999,"sentiment":"neutral","sentiment_score":-0.04142336299022039},{"text":"I'm not Paul.","start":14.559999,"end":15.855,"sentiment":"neutral","sentiment_score":-0.12269040942192078}],"sentiment":"neutral","sentiment_score":-0.08205688620607059,"channel":1,"num_words":6,"start":13.84,"end":15.855},{"sentences":[{"text":"You're not from the you're from Eve Health?","start":18.235,"end":21.375,"sentiment":"neutral","sentiment_score":-0.10774418013170362}],"sentiment":"neutral","sentiment_score":-0.10774418013170362,"channel":0,"num_words":8,"start":18.235,"end":21.375},{"sentences":[{"text":"I used to be, but I don't work there anymore.","start":21.455,"end":23.395,"sentiment":"neutral","sentiment_score":-0.17382513135671615}],"sentiment":"neutral","sentiment_score":-0.17382513135671615,"channel":1,"num_words":10,"start":21.455,"end":23.395},{"sentences":[{"text":"Oh, okay.","start":24.314999,"end":24.795,"sentiment":"neutral","sentiment_score":0.010884598828852177},{"text":"Alright.","start":24.795,"end":25.035,"sentiment":"neutral","sentiment_score":0.06742402911186218},{"text":"Alright.","start":25.035,"end":25.355,"sentiment":"neutral","sentiment_score":0.11640442907810213},{"text":"No problem.","start":25.355,"end":26.095,"sentiment":"neutral","sentiment_score":0.2632026895880699},{"text":"Thank you, sir.","start":26.268938,"end":27.088938,"sentiment":"positive","sentiment_score":0.5307995875676473}],"sentiment":"neutral","sentiment_score":0.25826686641408336,"channel":0,"num_words":9,"start":24.314999,"end":27.088938},{"sentences":[{"text":"Take","start":27.388939,"end":27.708939,"sentiment":"neutral","sentiment_score":0.2516106963157654}],"sentiment":"neutral","sentiment_score":0.2516106963157654,"channel":0,"num_words":1,"start":27.388939,"end":27.708939},{"sentences":[{"text":"No","start":27.614998,"end":27.855,"sentiment":"neutral","sentiment_score":0.10620293021202087}],"sentiment":"neutral","sentiment_score":0.10620293021202087,"channel":1,"num_words":1,"start":27.614998,"end":27.855},{"sentences":[{"text":"care.","start":27.708939,"end":28.208939,"sentiment":"neutral","sentiment_score":0.0458676815032959}],"sentiment":"neutral","sentiment_score":0.0458676815032959,"channel":0,"num_words":1,"start":27.708939,"end":28.208939},{"sentences":[{"text":"worries.","start":27.855,"end":28.355,"sentiment":"neutral","sentiment_score":0.06608125567436218},{"text":"Bye.","start":28.574999,"end":29.074999,"sentiment":"neutral","sentiment_score":0.10895823687314989}],"sentiment":"neutral","sentiment_score":0.08751974627375603,"channel":1,"num_words":2,"start":27.855,"end":29.074999},{"sentences":[{"text":"Bye bye.","start":28.988937,"end":29.648937,"sentiment":"neutral","sentiment_score":0.09019210934638977}],"sentiment":"neutral","sentiment_score":0.09019210934638977,"channel":0,"num_words":2,"start":28.988937,"end":29.648937}]},"summary":{"result":"success","short":"Abby calls and asks for Mrs. David Moore in Eve Health. She realizes she is not from Eve Health and apologizes before ending the call."},"intents":{"segments":[{"text":"This is Abby. Hi. By the way, just wanted to make sure I'm calling the right person. Is there this is missus David Moore in Eve Health? It's David Moore.","start_word":6,"end_word":35,"intents":[{"intent":"Introduce oneself","confidence_score":0.0018627155}]},{"text":"By the way, just wanted to make sure I'm calling the right person. Is there this is missus David Moore in Eve Health? It's David Moore.","start_word":10,"end_word":35,"intents":[{"intent":"Confirm identity","confidence_score":0.26426563},{"intent":"Confirm identity","confidence_score":0.42739433}]},{"text":"Thank you, sir. Take No care. worries. Bye. Bye bye.","start_word":63,"end_word":72,"intents":[{"intent":"End conversation","confidence_score":0.40552583}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hi, sir.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.1473267525434494},{"text":"Good afternoon.","start_word":4,"end_word":5,"sentiment":"positive","sentiment_score":0.4488613605499267},{"text":"This is Abby. Hi. By the way, just wanted to make sure I'm calling the right person. Is there this is missus David Moore in Eve Health? It's David Moore. I'm not Paul. You're not from the you're from Eve Health? I used to be, but I don't work there anymore. Oh, okay. Alright. Alright. No problem.","start_word":6,"end_word":62,"sentiment":"neutral","sentiment_score":-0.006806382443755865},{"text":"Thank you, sir.","start_word":63,"end_word":65,"sentiment":"positive","sentiment_score":0.5186623334884644},{"text":"Take No care. worries. Bye. Bye bye.","start_word":66,"end_word":72,"sentiment":"neutral","sentiment_score":0.10106389969587326}],"average":{"sentiment":"neutral","sentiment_score":0.05449276916251695}}}}