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No? Hello. Yes. Who are you after?\n\nSorry. Yes. Yep. I might I might save you some time. Sorry.\n\nI'm currently unemployed. I don't work for Tethering anymore. You wanna speak to and you wanna speak to the you wanna speak to the head of cybersecurity? I would just suggest calling their reception team asking for the head of cybersecurity. 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Hello. Good afternoon. Am I speaking to Joe?\n\nChannel 1: No?\n\nChannel 0: Hello?\n\nChannel 1: Hello. Yes.\n\nChannel 0: Oh, Oh,\n\nChannel 1: Who\n\nChannel 0: yes?\n\nChannel 1: are you after? Sorry.\n\nChannel 0: Yes. Oh, sorry. Warren Warren O'Keeffe?\n\nChannel 1: Yes.\n\nChannel 0: Oh, yeah. Good day to you, Warren. My name is Mary, and I'm calling from Vigilance AI. We are a cybersecurity company\n\nChannel 1: Yep.\n\nChannel 0: that runs an AI powered MDR platform.\n\nChannel 1: I might I might save you some time. Sorry. I'm currently unemployed. I don't work for Tethering anymore.\n\nChannel 0: Oh, I see.\n\nChannel 1: You\n\nChannel 0: But\n\nChannel 1: wanna\n\nChannel 0: you're\n\nChannel 1: speak\n\nChannel 0: no\n\nChannel 1: to\n\nChannel 0: longer\n\nChannel 1: and you wanna\n\nChannel 0: working\n\nChannel 1: speak to the\n\nChannel 0: with Anthem?\n\nChannel 1: you wanna speak to the head of cybersecurity? 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head of cybersecurity?","start":36.91,"end":38.53,"sentiment":"neutral","sentiment_score":-0.11013870220631361},{"text":"I would just suggest calling their reception team asking for the head of cybersecurity.","start":38.829998,"end":41.809998,"sentiment":"neutral","sentiment_score":-0.1206996041749205}],"sentiment":"neutral","sentiment_score":-0.11685927618633617,"channel":1,"num_words":22,"start":36.91,"end":41.809998},{"sentences":[{"text":"Okay.","start":42.546936,"end":43.046936,"sentiment":"neutral","sentiment_score":0.06380351632833481},{"text":"Sure.","start":43.18694,"end":43.68694,"sentiment":"neutral","sentiment_score":0.1611272394657135}],"sentiment":"neutral","sentiment_score":0.11246537789702415,"channel":0,"num_words":2,"start":42.546936,"end":43.68694},{"sentences":[{"text":"Thanks.","start":44.486877,"end":44.886875,"sentiment":"neutral","sentiment_score":0.29131147265434265},{"text":"Bye.","start":44.886875,"end":45.386875,"sentiment":"neutral","sentiment_score":0.2235921621322632}],"sentiment":"neutral","sentiment_score":0.2574518173933029,"channel":1,"num_words":2,"start":44.486877,"end":45.386875},{"sentences":[{"text":"Alright.","start":45.66694,"end":46.14694,"sentiment":"neutral","sentiment_score":0.2698667645454407},{"text":"Thank you.","start":46.14694,"end":46.966938,"sentiment":"positive","sentiment_score":0.3683014065027237}],"sentiment":"positive","sentiment_score":0.33548985918362934,"channel":0,"num_words":3,"start":45.66694,"end":46.966938}]},"summary":{"result":"success","short":"A representative from Carrefourance AI called a customer named Joe, but he refused to speak and went silent for a minute. The representative introduces themselves as Mary and explains their cybersecurity platform, but Joe interrupts and says they are currently unemployed and not interested in working with Tethering anymore. The call ends with the representative thanking Joe and saying they will call the head of cybersecurity."},"intents":{"segments":[{"text":"I would just suggest calling their reception team asking for the head of cybersecurity. Okay. Sure. Thanks.","start_word":105,"end_word":121,"intents":[{"intent":"Speak to cybersecurity head","confidence_score":0.008697819}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hello. Good afternoon. Am I speaking to Joe? No? Hello? Hello. Yes. Oh, Oh, Who yes? are you after? Sorry. Yes. Oh, sorry. Warren Warren O'Keeffe? Yes. Oh, yeah.","start_word":0,"end_word":30,"sentiment":"neutral","sentiment_score":0.014082749374210836},{"text":"Good day to you, Warren.","start_word":31,"end_word":35,"sentiment":"positive","sentiment_score":0.4036373496055603},{"text":"My name is Mary, and I'm calling from Vigilance AI. We are a cybersecurity company Yep. that runs an AI powered MDR platform. I might I might save you some time. Sorry.","start_word":36,"end_word":67,"sentiment":"neutral","sentiment_score":0.15963135659694672},{"text":"I'm currently unemployed. I don't work for Tethering anymore.","start_word":68,"end_word":76,"sentiment":"negative","sentiment_score":-0.38478514552116394},{"text":"Oh, I see. You But wanna you're speak no to longer and you wanna working speak to with the Anthem? you wanna speak to the head of cybersecurity? I would just suggest calling their reception team asking for the head of cybersecurity. Okay. Sure. Thanks. Bye. Alright.","start_word":77,"end_word":123,"sentiment":"neutral","sentiment_score":-0.07079203426837921},{"text":"Thank you.","start_word":124,"end_word":125,"sentiment":"positive","sentiment_score":0.4238300323486328}],"average":{"sentiment":"neutral","sentiment_score":0.002848530427003518}}}}