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Yes. Hi. Good afternoon. Oliver?\n\nYeah. Oliver, good day. This is Mary calling from Vigilance AI. I hope you're doing well. Yeah.\n\nOliver, we are a cybersecurity company. So we runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch because our CTO would love to schedule a quick demo just to introduce who we are and what we do. And we're just hoping you do have an open schedule by next month. Looking at on the September 10, would you be available?\n\nMhmm. Mhmm. Mhmm. I see. I understand.\n\nAlright then. If and that's okay, so I'll make a note. But thank you for taking this call. 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If you record your name and reason for calling, I'll see if this person is available. Thanks, Oliver Jones. Please stay on the line. Hello?\n\nYep. Yes. Yep. No. And I'm not the right person to talk to with regards to this sort of thing.\n\nI work for a consultancy that does cyber security already, so I don't think your CDOs needs to follow-up. Alright. Yep. Alright. 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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: I'm looking for Oliver Jones.\n\nChannel 1: Thanks, Oliver Jones. Please stay on the line. Hello?\n\nChannel 0: Yes. Hi. Good afternoon. Oliver?\n\nChannel 1: Yep.\n\nChannel 0: Yeah. Oliver, good day. This is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Yes.\n\nChannel 0: Yeah. Oliver, we are a cybersecurity company. So we runs an AI powered MDR platform, which\n\nChannel 1: Yep.\n\nChannel 0: investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch because our CTO would love to schedule a quick demo just to introduce who we are and what we do. And we're just hoping you do have an open schedule by next month. Looking at on the September 10, would you be available?\n\nChannel 1: No. And I'm not the right person to talk to with\n\nChannel 0: Mhmm.\n\nChannel 1: regards to this sort of thing. I\n\nChannel 0: Mhmm.\n\nChannel 1: work for a consultancy that does cyber security already, so I don't think your CDOs needs to follow-up.\n\nChannel 0: Mhmm. I see.\n\nChannel 1: Alright.\n\nChannel 0: I understand. Alright then. If and that's okay, so I'll make a note. But thank you for taking this\n\nChannel 1: Yep.\n\nChannel 0: call. Have\n\nChannel 1: Alright.\n\nChannel 0: a good\n\nChannel 1: Bye.\n\nChannel 0: one.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":0.027149152010679245},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.48,"end":4.98,"sentiment":"neutral","sentiment_score":0.01792724966071546}],"sentiment":"neutral","sentiment_score":0.018469714504830977,"channel":1,"num_words":17,"start":0.24,"end":4.98},{"sentences":[{"text":"I'm looking for Oliver Jones.","start":6.64,"end":8.66,"sentiment":"neutral","sentiment_score":0.012629317399114371}],"sentiment":"neutral","sentiment_score":0.012629317399114371,"channel":0,"num_words":5,"start":6.64,"end":8.66},{"sentences":[{"text":"Thanks, Oliver Jones.","start":15.425,"end":16.725,"sentiment":"neutral","sentiment_score":0.3108229736487071},{"text":"Please stay on the 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month.","start":61.15,"end":64.770004,"sentiment":"neutral","sentiment_score":0.1560663523582312},{"text":"Looking at on the September 10, would you be available?","start":65.31,"end":68.770004,"sentiment":"neutral","sentiment_score":0.01708704009652138}],"sentiment":"neutral","sentiment_score":0.19636299239937216,"channel":0,"num_words":64,"start":46.805,"end":68.770004},{"sentences":[{"text":"No.","start":70.025,"end":70.345,"sentiment":"negative","sentiment_score":-0.4093765318393707},{"text":"And I'm not the right person to talk to with","start":70.345,"end":73.225,"sentiment":"negative","sentiment_score":-0.5174035966396332}],"sentiment":"negative","sentiment_score":-0.5075829543850638,"channel":1,"num_words":11,"start":70.025,"end":73.225},{"sentences":[{"text":"Mhmm.","start":73.15,"end":73.65,"sentiment":"negative","sentiment_score":-0.3790115416049957}],"sentiment":"negative","sentiment_score":-0.3790115416049957,"channel":0,"num_words":1,"start":73.15,"end":73.65},{"sentences":[{"text":"regards to this sort of thing.","start":73.225,"end":75.245,"sentiment":"negative","sentiment_score":-0.34455932676792145},{"text":"I","start":75.545,"end":75.785,"sentiment":"neutral","sentiment_score":-0.25345954298973083}],"sentiment":"neutral","sentiment_score":-0.33154507194246563,"channel":1,"num_words":7,"start":73.225,"end":75.785},{"sentences":[{"text":"Mhmm.","start":75.71,"end":76.21,"sentiment":"neutral","sentiment_score":-0.1847766935825348}],"sentiment":"neutral","sentiment_score":-0.1847766935825348,"channel":0,"num_words":1,"start":75.71,"end":76.21},{"sentences":[{"text":"work for a consultancy that does cyber security already, so I don't think your CDOs needs to follow-up.","start":75.785,"end":82.01294,"sentiment":"neutral","sentiment_score":-0.3106816088159879}],"sentiment":"neutral","sentiment_score":-0.3106816088159879,"channel":1,"num_words":18,"start":75.785,"end":82.01294},{"sentences":[{"text":"Mhmm.","start":83.335,"end":83.415,"sentiment":"neutral","sentiment_score":-0.057006146758794785},{"text":"I see.","start":83.415,"end":84.055,"sentiment":"neutral","sentiment_score":-0.044685717672109604}],"sentiment":"neutral","sentiment_score":-0.04879252736767133,"channel":0,"num_words":3,"start":83.335,"end":84.055},{"sentences":[{"text":"Alright.","start":83.75294,"end":84.25294,"sentiment":"neutral","sentiment_score":0.023190796375274655}],"sentiment":"neutral","sentiment_score":0.023190796375274655,"channel":1,"num_words":1,"start":83.75294,"end":84.25294},{"sentences":[{"text":"I understand.","start":84.055,"end":84.715,"sentiment":"neutral","sentiment_score":0.01638120412826538},{"text":"Alright 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The customer declined, stating that their CTO already handles security events and that their CPO would like to schedule the demo. The representative made a note of the customer's availability for a future demo."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. I'm looking for Oliver Jones. Thanks, Oliver Jones. Please stay on the line. Hello? Yes. Hi. Good afternoon. Oliver? Yep. Yeah.","start_word":0,"end_word":37,"sentiment":"neutral","sentiment_score":0.10649473965168},{"text":"Oliver, good day. This is Mary calling from Vigilance AI. I hope you're doing well.","start_word":38,"end_word":52,"sentiment":"positive","sentiment_score":0.4811203181743622},{"text":"Yes. Yeah. Oliver, we are a cybersecurity company. So we runs an AI powered MDR platform, which Yep. investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch because our CTO would love to schedule a quick demo just to introduce who we are and what we do. And we're just hoping you do have an open schedule by next month. Looking at on the September 10, would you be available?","start_word":53,"end_word":134,"sentiment":"neutral","sentiment_score":0.18769201636314392},{"text":"No. And I'm not the right person to talk to with Mhmm. regards to this sort of thing.","start_word":135,"end_word":152,"sentiment":"negative","sentiment_score":-0.4354915618896485},{"text":"I Mhmm. work for a consultancy that does cyber security already, so I don't think your CDOs needs to follow-up. Mhmm. I see. Alright. I understand. Alright then. If and that's okay, so I'll make a note.","start_word":153,"end_word":189,"sentiment":"neutral","sentiment_score":-0.12264664471149445},{"text":"But thank you for taking this Yep.","start_word":190,"end_word":196,"sentiment":"positive","sentiment_score":0.378718614578247},{"text":"call. Have Alright. a good Bye. one.","start_word":197,"end_word":203,"sentiment":"neutral","sentiment_score":0.24370285868644712}],"average":{"sentiment":"neutral","sentiment_score":0.08225686485702927}}}}