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to the Women's Legal Service Queensland helpline. If your immediate safety is at risk, please hang up and call 000 or DV Connect on 180811811 immediately. We provide free legal advice and assistance in the areas of domestic violence, children, property, separation, divorce, and other family law issues. We may also be able to assist if someone is seeking to access your counseling notes in relation to a sexual assault matter. If you're calling to book an appointment for any of these issues, please press 1.\n\nIf you're calling to reply to an SMS from our team or you want to confirm or cancel an existing appointment, press 2. To hear these options again, press 3.","paragraphs":[{"sentences":[{"text":"Welcome to the Women's Legal Service Queensland helpline.","start":3.12,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.3067155182361603},{"text":"If your immediate safety is at risk, please hang up and call 000 or DV Connect on 180811811 immediately.","start":6.7999997,"end":17.484999,"sentiment":"neutral","sentiment_score":-0.23158561203040576},{"text":"We provide free legal advice and assistance in the areas of domestic violence, children, property, separation, divorce, and other family law issues.","start":18.025,"end":28.640001,"sentiment":"neutral","sentiment_score":0.2299754670397802},{"text":"We may also be able to assist if someone is seeking to access your counseling notes in relation to a sexual assault matter.","start":29.26,"end":36.16,"sentiment":"neutral","sentiment_score":0.06903481159521185},{"text":"If you're calling to book an appointment for any of these issues, please press 1.","start":36.3,"end":41.04,"sentiment":"neutral","sentiment_score":-0.07823372135559718}],"sentiment":"neutral","sentiment_score":0.04054428320163968,"num_words":87,"start":3.12,"end":41.04},{"sentences":[{"text":"If you're calling to reply to an SMS from our team or you want to confirm or cancel an existing appointment, press 2.","start":41.165,"end":49.265,"sentiment":"neutral","sentiment_score":-0.1430102632097576},{"text":"To hear these options again, press 3.","start":49.324997,"end":51.824997,"sentiment":"neutral","sentiment_score":-0.05221937623407159}],"sentiment":"neutral","sentiment_score":-0.12182572291543087,"num_words":30,"start":41.165,"end":51.824997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Welcome to the Women's Legal Service Queensland helpline. If your immediate safety is at risk, please hang up and call 000 or DV Connect on 180811811 immediately. We provide free legal advice and assistance in the areas of domestic violence, children, property, separation, divorce, and other family law issues. We may also be able to assist if someone is seeking to access your counseling notes in relation to a sexual assault matter. If you're calling to book an appointment for any of these issues, please press 1.\n\nIf you're calling to reply to an SMS from our team or you want to confirm or cancel an existing appointment, press 2. To hear these options again, press 3.","paragraphs":[{"sentences":[{"text":"Welcome to the Women's Legal Service Queensland helpline.","start":3.12,"end":6.2599998,"sentiment":"neutral","sentiment_score":0.3067155182361603},{"text":"If your immediate safety is at risk, please hang up and call 000 or DV Connect on 180811811 immediately.","start":6.7999997,"end":17.484999,"sentiment":"neutral","sentiment_score":-0.23158561203040576},{"text":"We provide free legal advice and assistance in the areas of domestic violence, children, property, separation, divorce, and other family law issues.","start":18.025,"end":28.640001,"sentiment":"neutral","sentiment_score":0.2299754670397802},{"text":"We may also be able to assist if someone is seeking to access your counseling notes in relation to a sexual assault matter.","start":29.26,"end":36.16,"sentiment":"neutral","sentiment_score":0.06903481159521185},{"text":"If you're calling to book an appointment for any of these issues, please press 1.","start":36.3,"end":41.04,"sentiment":"neutral","sentiment_score":-0.07823372135559718}],"sentiment":"neutral","sentiment_score":0.04054428320163968,"channel":1,"num_words":87,"start":3.12,"end":41.04},{"sentences":[{"text":"If you're calling to reply to an SMS from our team or you want to confirm or cancel an existing appointment, press 2.","start":41.165,"end":49.265,"sentiment":"neutral","sentiment_score":-0.1430102632097576},{"text":"To hear these options again, press 3.","start":49.324997,"end":51.824997,"sentiment":"neutral","sentiment_score":-0.05221937623407159}],"sentiment":"neutral","sentiment_score":-0.12182572291543087,"channel":1,"num_words":30,"start":41.165,"end":51.824997}]},"summary":{"result":"success","short":"The Women's Legal Service Queensland helpline provides free legal advice and assistance for domestic violence, children, property, separation, divorce, and other family law issues. They may also assist individuals in accessing counseling notes for sexual assault matters. The caller is given options to press 1 to book an appointment, 2 to reply to an SMS from their team, or 3 to hear the options again."},"intents":{"segments":[{"text":"We may also be able to assist if someone is seeking to access your counseling notes in relation to a sexual assault matter.","start_word":49,"end_word":71,"intents":[{"intent":"Inform and facilitate accessing counseling notes","confidence_score":0.000005146651},{"intent":"Book appointment","confidence_score":0.18971406}]}]},"sentiments":{"segments":[{"text":"Welcome to the Women's Legal Service Queensland helpline. If your immediate safety is at risk, please hang up and call 000 or DV Connect on 180811811 immediately. We provide free legal advice and assistance in the areas of domestic violence, children, property, separation, divorce, and other family law issues. We may also be able to assist if someone is seeking to access your counseling notes in relation to a sexual assault matter. If you're calling to book an appointment for any of these issues, please press 1. If you're calling to reply to an SMS from our team or you want to confirm or cancel an existing appointment, press 2. To hear these options again, press 3.","start_word":0,"end_word":116,"sentiment":"neutral","sentiment_score":0.009008197113871574}],"average":{"sentiment":"neutral","sentiment_score":0.009008198148674436}}}}