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Hi. Good morning, Ron.\n\nChannel 1: Good morning.\n\nChannel 0: Yeah. Good to you, Ron. My name is Mary, and I'm calling from Vigilance AI. Ron, we are a cybersecurity company that runs an AI powered MDR platform.\n\nChannel 1: Mhmm.\n\nChannel 0: Reason we called you because our CTO would love to have a quick demo just to introduce about our company, who we are, and what we do. And we're just\n\nChannel 1: Before\n\nChannel 0: checking and hoping Ron\n\nChannel 1: before you go too far, we are experts with Southern Security.\n\nChannel 0: mhmm.\n\nChannel 1: We have this covered very, very well. Thank you for your time. Thank you for your concern. Have a lovely day. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.76,"end":2.26,"sentiment":"neutral","sentiment_score":0.017660805955529213}],"sentiment":"neutral","sentiment_score":0.017660805955529213,"channel":1,"num_words":1,"start":1.76,"end":2.26},{"sentences":[{"text":"Yes.","start":3.04,"end":3.54,"sentiment":"neutral","sentiment_score":0.08651375025510788},{"text":"Hi.","start":3.76,"end":4.24,"sentiment":"neutral","sentiment_score":0.19431181252002716},{"text":"Good morning, Ron.","start":4.24,"end":5.46,"sentiment":"positive","sentiment_score":0.3932434320449829}],"sentiment":"neutral","sentiment_score":0.29211117178201673,"channel":0,"num_words":5,"start":3.04,"end":5.46},{"sentences":[{"text":"Good morning.","start":6.08,"end":6.8199997,"sentiment":"positive","sentiment_score":0.44015932083129883}],"sentiment":"positive","sentiment_score":0.44015932083129883,"channel":1,"num_words":2,"start":6.08,"end":6.8199997},{"sentences":[{"text":"Yeah.","start":7.6,"end":8.1,"sentiment":"positive","sentiment_score":0.37064746022224426},{"text":"Good to you, Ron.","start":8.24,"end":9.2,"sentiment":"positive","sentiment_score":0.5322017222642899},{"text":"My name is Mary, and I'm calling from Vigilance AI.","start":9.2,"end":13.139999,"sentiment":"neutral","sentiment_score":0.18493396043777466},{"text":"Ron, we are a cybersecurity company that runs an AI powered MDR platform.","start":14.755,"end":21.175,"sentiment":"neutral","sentiment_score":0.136555515229702}],"sentiment":"neutral","sentiment_score":0.2187148447015456,"channel":0,"num_words":28,"start":7.6,"end":21.175},{"sentences":[{"text":"Mhmm.","start":21.975,"end":22.475,"sentiment":"neutral","sentiment_score":0.05794534832239151}],"sentiment":"neutral","sentiment_score":0.05794534832239151,"channel":1,"num_words":1,"start":21.975,"end":22.475},{"sentences":[{"text":"Reason we called you because our CTO would love to have a quick demo just to introduce about our company, who we are, and what we do.","start":22.435,"end":30.980001,"sentiment":"neutral","sentiment_score":0.16283824819105644},{"text":"And we're just","start":31.6,"end":32.4,"sentiment":"neutral","sentiment_score":0.038601346934835114}],"sentiment":"neutral","sentiment_score":0.1504145580654343,"channel":0,"num_words":30,"start":22.435,"end":32.4},{"sentences":[{"text":"Before","start":32.36,"end":32.86,"sentiment":"neutral","sentiment_score":0.003923844546079636}],"sentiment":"neutral","sentiment_score":0.003923844546079636,"channel":1,"num_words":1,"start":32.36,"end":32.86},{"sentences":[{"text":"checking and hoping Ron","start":32.4,"end":33.52,"sentiment":"neutral","sentiment_score":-0.006588243879377842}],"sentiment":"neutral","sentiment_score":-0.006588243879377842,"channel":0,"num_words":4,"start":32.4,"end":33.52},{"sentences":[{"text":"before you go too far, we are experts with Southern Security.","start":33.48,"end":39.98,"sentiment":"neutral","sentiment_score":0.0028307948430830784}],"sentiment":"neutral","sentiment_score":0.0028307948430830784,"channel":1,"num_words":11,"start":33.48,"end":39.98},{"sentences":[{"text":"mhmm.","start":40.88,"end":41.38,"sentiment":"neutral","sentiment_score":0.07848390191793442}],"sentiment":"neutral","sentiment_score":0.07848390191793442,"channel":0,"num_words":1,"start":40.88,"end":41.38},{"sentences":[{"text":"We have this covered very, very well.","start":41.018936,"end":44.798935,"sentiment":"positive","sentiment_score":0.40710367475237164},{"text":"Thank you for your time.","start":45.018936,"end":46.138935,"sentiment":"positive","sentiment_score":0.6911012649536132},{"text":"Thank you for your concern.","start":46.138935,"end":47.338936,"sentiment":"positive","sentiment_score":0.6613412380218506},{"text":"Have a lovely day.","start":47.338936,"end":48.538937,"sentiment":"positive","sentiment_score":0.6513490825891495},{"text":"Bye.","start":48.538937,"end":49.038937,"sentiment":"neutral","sentiment_score":0.24016356468200684}],"sentiment":"positive","sentiment_score":0.5662499151446603,"channel":1,"num_words":22,"start":41.018936,"end":49.038937}]},"summary":{"result":"success","short":"A cybersecurity company representative named Mary calls Ron to offer a demo of their AI-powered MDR platform. She introduces their company and explains that they are before checking and hoping Ron won't be far away. Ron thanks her and the call ends politely."},"intents":{"segments":[{"text":"Reason we called you because our CTO would love to have a quick demo just to introduce about our company, who we are, and what we do.","start_word":37,"end_word":63,"intents":[{"intent":"Introduce company","confidence_score":0.7418581},{"intent":"Introduce company","confidence_score":0.31355134}]},{"text":"mhmm.","start_word":83,"end_word":83,"intents":[{"intent":"Check ron","confidence_score":0.16673172}]},{"text":"We have this covered very, very well. Thank you for your time.","start_word":84,"end_word":95,"intents":[{"intent":"Cover topic","confidence_score":0.037189383}]},{"text":"Thank you for your time. Thank you for your concern.","start_word":91,"end_word":100,"intents":[{"intent":"Express appreciation","confidence_score":0.010830857}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hi.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.09949546307325365},{"text":"Good morning, Ron. Good morning. Yeah. Good to you, Ron.","start_word":3,"end_word":12,"sentiment":"positive","sentiment_score":0.43785202503204346},{"text":"My name is Mary, and I'm calling from Vigilance AI. Ron, we are a cybersecurity company that runs an AI powered MDR platform. Mhmm. Reason we called you because our CTO would love to have a quick demo just to introduce about our company, who we are, and what we do. And we're just Before checking and hoping Ron before you go too far, we are experts with Southern Security. mhmm.","start_word":13,"end_word":83,"sentiment":"neutral","sentiment_score":0.11697552353143692},{"text":"We have this covered very, very well. Thank you for your time. Thank you for your concern. Have a lovely day.","start_word":84,"end_word":104,"sentiment":"positive","sentiment_score":0.5815337300300598},{"text":"Bye.","start_word":105,"end_word":105,"sentiment":"neutral","sentiment_score":0.3199806809425354}],"average":{"sentiment":"neutral","sentiment_score":0.23899720979216915}}}}