{"metadata":{"transaction_key":"deprecated","request_id":"01a10f55-b718-7890-8c85-87c56dd1f747","sha256":"3bd8f7fe367ecefa44025ce61083d9e5e16cdc8ea9f3efa480c41d53094a6ef1","created":"2026-10-06T03:50:39.063Z","duration":6.9839373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":28},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll","confidence":1.0,"words":[{"word":"hi","start":0.24,"end":0.48,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.2629224359989166},{"word":"the","start":0.48,"end":0.79999995,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6860045790672302},{"word":"person","start":0.79999995,"end":1.12,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.6804231405258179},{"word":"you","start":1.12,"end":1.28,"confidence":0.99902344,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7480770349502563},{"word":"have","start":1.28,"end":1.4399999,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.7869176268577576},{"word":"called","start":1.4399999,"end":1.8399999,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7822569608688354},{"word":"is","start":1.8399999,"end":2.0,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8422479033470154},{"word":"not","start":2.0,"end":2.24,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8417245745658875},{"word":"available","start":2.24,"end":2.74,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7728973627090454},{"word":"please","start":3.1999998,"end":3.52,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6315191984176636},{"word":"leave","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.5127986073493958},{"word":"a","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5944491624832153},{"word":"short","start":3.9199998,"end":4.4,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.4280824959278106},{"word":"ten","start":4.4,"end":4.72,"confidence":0.97265625,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.6287145614624023},{"word":"second","start":4.72,"end":5.2,"confidence":0.9970703,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.6064939498901367},{"word":"message","start":5.2,"end":5.68,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.606265664100647},{"word":"after","start":5.68,"end":5.92,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.4176917374134064},{"word":"the","start":5.92,"end":6.08,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5804910063743591},{"word":"tone","start":6.08,"end":6.3999996,"confidence":0.8840332,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.5186879634857178},{"word":"and","start":6.3999996,"end":6.56,"confidence":0.9970703,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.6152887940406799},{"word":"we'll","start":6.56,"end":6.9839373,"confidence":0.98339844,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.46911489963531494}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":-0.2629224359989166},{"text":"The person you have called is not available.","start":0.48,"end":2.74,"sentiment":"negative","sentiment_score":-0.7675686478614807},{"text":"Please leave a short ten second message after the tone, and we'll","start":3.1999998,"end":6.9839373,"sentiment":"negative","sentiment_score":-0.5507998367150625}],"sentiment":"negative","sentiment_score":-0.6196699837843577,"num_words":21,"start":0.24,"end":6.9839373}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":-0.2629224359989166},{"text":"The person you have called is not available.","start":0.48,"end":2.74,"sentiment":"negative","sentiment_score":-0.7675686478614807},{"text":"Please leave a short ten second message after the tone, and we'll","start":3.1999998,"end":6.9839373,"sentiment":"negative","sentiment_score":-0.5507998367150625}],"sentiment":"negative","sentiment_score":-0.6196699837843577,"channel":1,"num_words":21,"start":0.24,"end":6.9839373}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll"},"intents":{"segments":[{"text":"The person you have called is not available.","start_word":1,"end_word":8,"intents":[{"intent":"Leave message","confidence_score":0.67913026}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.2629224359989166},{"text":"The person you have called is not available. Please leave a short ten second message after the tone, and we'll","start_word":1,"end_word":20,"sentiment":"negative","sentiment_score":-0.6406719088554382}],"average":{"sentiment":"negative","sentiment_score":-0.613689763205392}}}}