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you for calling Airtel. My name is Mary. May I have your name, please? Yes. Jason, I failed to, left a, to leave a voice mail.\n\nI had it connected with, Dom and provided me a number so you can connect to Craig instead. Yeah. So Craig's number is 049 4 664663. Yes. Yeah.\n\nYeah. Yeah. That's correct. He's the development manager. Project manager.\n\nYeah. Yeah. Anything else I can help you with? Thank you so much. Have a great day.\n\nGood day. Bye bye.","paragraphs":[{"sentences":[{"text":"Thank you for calling Airtel.","start":0.56,"end":1.76,"sentiment":"positive","sentiment_score":0.46727258563041685},{"text":"My name is Mary.","start":1.76,"end":2.74,"sentiment":"positive","sentiment_score":0.3559560403227806},{"text":"May I have your name, please?","start":2.8,"end":4.02,"sentiment":"neutral","sentiment_score":0.18311438461144766},{"text":"Yes.","start":8.639999,"end":9.139999,"sentiment":"neutral","sentiment_score":-0.01566164195537567},{"text":"Jason, I failed to, left a, to leave a voice mail.","start":9.28,"end":13.7,"sentiment":"neutral","sentiment_score":-0.0762777707793496}],"sentiment":"neutral","sentiment_score":0.14830208431791375,"num_words":27,"start":0.56,"end":13.7},{"sentences":[{"text":"I had it connected with, Dom and provided me a number so you can connect to Craig instead.","start":14.214999,"end":21.675,"sentiment":"neutral","sentiment_score":-0.013448400060749717},{"text":"Yeah.","start":24.375,"end":24.875,"sentiment":"neutral","sentiment_score":0.05837789177894592},{"text":"So Craig's number is 049 4 664663.","start":24.935,"end":35.82,"sentiment":"neutral","sentiment_score":0.02442815407578434},{"text":"Yes.","start":41.239998,"end":41.739998,"sentiment":"neutral","sentiment_score":0.018668513745069504},{"text":"Yeah.","start":41.96,"end":42.2,"sentiment":"neutral","sentiment_score":0.015886694192886353}],"sentiment":"neutral","sentiment_score":0.0007806777554963316,"num_words":28,"start":14.214999,"end":42.2},{"sentences":[{"text":"Yeah.","start":42.2,"end":42.36,"sentiment":"neutral","sentiment_score":0.017364179715514183},{"text":"Yeah.","start":42.36,"end":42.6,"sentiment":"neutral","sentiment_score":0.017368584871292114},{"text":"That's correct.","start":42.6,"end":43.215,"sentiment":"neutral","sentiment_score":0.019308429211378098},{"text":"He's the development manager.","start":46.895,"end":49.155,"sentiment":"neutral","sentiment_score":-0.0020152454962953925},{"text":"Project manager.","start":50.895,"end":51.855,"sentiment":"neutral","sentiment_score":0.30638062953948975}],"sentiment":"neutral","sentiment_score":0.06780499001033605,"num_words":10,"start":42.2,"end":51.855},{"sentences":[{"text":"Yeah.","start":51.855,"end":52.355,"sentiment":"neutral","sentiment_score":0.15653756260871887},{"text":"Yeah.","start":59.17,"end":59.41,"sentiment":"neutral","sentiment_score":0.1489415466785431},{"text":"Anything else I can help you with?","start":59.41,"end":61.03,"sentiment":"neutral","sentiment_score":0.10344215801783971},{"text":"Thank you so much.","start":63.09,"end":63.89,"sentiment":"positive","sentiment_score":0.4031613916158676},{"text":"Have a great day.","start":63.89,"end":64.93,"sentiment":"positive","sentiment_score":0.536875307559967}],"sentiment":"neutral","sentiment_score":0.28174829483032227,"num_words":17,"start":51.855,"end":64.93},{"sentences":[{"text":"Good day.","start":64.93,"end":65.41,"sentiment":"positive","sentiment_score":0.3669595420360565},{"text":"Bye bye.","start":65.41,"end":66.07,"sentiment":"neutral","sentiment_score":0.21637147665023804}],"sentiment":"neutral","sentiment_score":0.2916655093431473,"num_words":4,"start":64.93,"end":66.07}]}}]},{"alternatives":[{"transcript":"Hi there. My name is Jason. I just got a missed call from this number. Oh, yep. Okay. Beautiful. Nine four. Yep. Six six four 663. Beautiful. And was that Craig Pitt? Is that correct? Yeah. What is his position in the company? Sorry. Beautiful. Fantastic. Okay. Appreciate it. Project manager. Fantastic. Thank you so much for your help. K. Bye now. No. That's all good. Thank you. I'll give Craig a call now. You see you. 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there. My name is Jason. I just got a missed call from this number. Oh, yep. Okay.\n\nBeautiful. Nine four. Yep. Six six four 663. Beautiful.\n\nAnd was that Craig Pitt? Is that correct? Yeah. What is his position in the company? Sorry.\n\nBeautiful. Fantastic. Okay. Appreciate it. Project manager.\n\nFantastic. Thank you so much for your help. K. Bye now. No.\n\nThat's all good. Thank you. I'll give Craig a call now. You see you. Bye.","paragraphs":[{"sentences":[{"text":"Hi there.","start":4.56,"end":4.96,"sentiment":"neutral","sentiment_score":0.01599814184010029},{"text":"My name is Jason.","start":4.96,"end":6.08,"sentiment":"neutral","sentiment_score":0.002546638948842883},{"text":"I just got a missed call from this number.","start":6.08,"end":7.94,"sentiment":"neutral","sentiment_score":-0.05737689178850916},{"text":"Oh, yep.","start":20.654999,"end":21.315,"sentiment":"neutral","sentiment_score":-0.022441419307142496},{"text":"Okay.","start":22.415,"end":22.815,"sentiment":"neutral","sentiment_score":0.05224995315074921}],"sentiment":"neutral","sentiment_score":-0.02593567067136367,"num_words":18,"start":4.56,"end":22.815},{"sentences":[{"text":"Beautiful.","start":22.815,"end":23.315,"sentiment":"neutral","sentiment_score":0.16832539439201355},{"text":"Nine four.","start":28.89,"end":29.61,"sentiment":"neutral","sentiment_score":0.02362198941409588},{"text":"Yep.","start":29.61,"end":30.11,"sentiment":"neutral","sentiment_score":0.011826138012111189},{"text":"Six six four 663.","start":32.81,"end":37.45,"sentiment":"neutral","sentiment_score":0.008773738285526633},{"text":"Beautiful.","start":37.45,"end":37.95,"sentiment":"neutral","sentiment_score":0.13859906792640686}],"sentiment":"neutral","sentiment_score":0.0445655035889811,"num_words":9,"start":22.815,"end":37.95},{"sentences":[{"text":"And was that Craig Pitt?","start":38.325,"end":40.184998,"sentiment":"neutral","sentiment_score":0.039298498257994655},{"text":"Is that correct?","start":40.325,"end":41.465,"sentiment":"neutral","sentiment_score":0.029929035653670628},{"text":"Yeah.","start":42.085,"end":42.405,"sentiment":"neutral","sentiment_score":0.016208119690418243},{"text":"What is his position in the company?","start":42.405,"end":43.925,"sentiment":"neutral","sentiment_score":0.004502946976572275},{"text":"Sorry.","start":43.925,"end":44.425,"sentiment":"neutral","sentiment_score":-0.016596008092164993}],"sentiment":"neutral","sentiment_score":0.01867131404030849,"num_words":17,"start":38.325,"end":44.425},{"sentences":[{"text":"Beautiful.","start":49.844997,"end":50.344997,"sentiment":"positive","sentiment_score":0.4112269878387451},{"text":"Fantastic.","start":50.405,"end":50.885,"sentiment":"positive","sentiment_score":0.4935702979564667},{"text":"Okay.","start":50.885,"end":51.204998,"sentiment":"neutral","sentiment_score":0.2830773591995239},{"text":"Appreciate it.","start":51.204998,"end":52.105,"sentiment":"neutral","sentiment_score":0.2831135466694832},{"text":"Project manager.","start":52.52,"end":53.32,"sentiment":"neutral","sentiment_score":0.2048252522945404}],"sentiment":"neutral","sentiment_score":0.30910746327468325,"num_words":7,"start":49.844997,"end":53.32},{"sentences":[{"text":"Fantastic.","start":53.32,"end":53.82,"sentiment":"positive","sentiment_score":0.5764608383178711},{"text":"Thank you so much for your help.","start":53.879997,"end":55.18,"sentiment":"positive","sentiment_score":0.6708206193787711},{"text":"K.","start":59.079998,"end":59.399998,"sentiment":"neutral","sentiment_score":0.1529366672039032},{"text":"Bye now.","start":59.399998,"end":60.14,"sentiment":"neutral","sentiment_score":0.09643339365720749},{"text":"No.","start":61.239998,"end":61.48,"sentiment":"neutral","sentiment_score":0.04645341634750366}],"sentiment":"positive","sentiment_score":0.47203850373625755,"num_words":12,"start":53.32,"end":61.48},{"sentences":[{"text":"That's all good.","start":61.48,"end":62.039997,"sentiment":"neutral","sentiment_score":0.2479251374801},{"text":"Thank you.","start":62.039997,"end":62.636936,"sentiment":"positive","sentiment_score":0.45373277366161346},{"text":"I'll give Craig a call now.","start":62.796936,"end":64.33694,"sentiment":"positive","sentiment_score":0.3941042472918828},{"text":"You see you.","start":65.19694,"end":65.83694,"sentiment":"neutral","sentiment_score":0.2257953236500422},{"text":"Bye.","start":65.83694,"end":66.33694,"sentiment":"neutral","sentiment_score":0.09330543130636217}],"sentiment":"neutral","sentiment_score":0.3191038563847542,"num_words":15,"start":61.48,"end":66.33694}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Thank you for calling Airtel. My name is Mary. May I have your name, please?\n\nChannel 1: Hi there. My name is Jason. I just got a missed call from this number.\n\nChannel 0: Yes. Jason, I failed to, left a, to leave a voice mail. I had it connected with, Dom and provided me a number so you can connect to\n\nChannel 1: Oh, yep.\n\nChannel 0: Craig instead.\n\nChannel 1: Okay. Beautiful.\n\nChannel 0: Yeah. So Craig's number is 049\n\nChannel 1: Nine four.\n\nChannel 0: 4\n\nChannel 1: Yep.\n\nChannel 0: 664663.\n\nChannel 1: Six six four 663. Beautiful. And was that Craig Pitt? Is that correct?\n\nChannel 0: Yes. Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: What\n\nChannel 0: That's\n\nChannel 1: is\n\nChannel 0: correct.\n\nChannel 1: his position in the company? Sorry.\n\nChannel 0: He's the development manager.\n\nChannel 1: Beautiful. Fantastic. Okay.\n\nChannel 0: Project\n\nChannel 1: Appreciate\n\nChannel 0: manager.\n\nChannel 1: it.\n\nChannel 0: Yeah.\n\nChannel 1: Project manager. Fantastic. Thank you so much for your help. K.\n\nChannel 0: Yeah.\n\nChannel 1: Bye\n\nChannel 0: Anything\n\nChannel 1: now.\n\nChannel 0: else I can help you with?\n\nChannel 1: No. That's all good. Thank you. I'll give\n\nChannel 0: Thank\n\nChannel 1: Craig\n\nChannel 0: you\n\nChannel 1: a\n\nChannel 0: so\n\nChannel 1: call\n\nChannel 0: much.\n\nChannel 1: now.\n\nChannel 0: Have a great day. Good day.\n\nChannel 1: You\n\nChannel 0: Bye\n\nChannel 1: see\n\nChannel 0: bye.\n\nChannel 1: you. 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