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Sorry? Dave? Yep. Mhmm.\n\nYep. Yep. No. We've moved, sir. I've I've already initiated a cancellation, which will from tomorrow.\n\nSo that is why it's offline. Yeah. Yeah. I called them a couple of days ago and organized the cancellation. Female.\n\nShe's alright. 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Good afternoon. This is Maureen from Airtel Australia.\n\nChannel 1: Sorry?\n\nChannel 0: Uh-uh.\n\nChannel 1: Dave?\n\nChannel 0: Yes. Hello. Can you hear me?\n\nChannel 1: Yep.\n\nChannel 0: Yeah. This is Maureen from Airtel Australia. Am I speaking with Vijay Gupalan?\n\nChannel 1: Mhmm. Yep. Yep.\n\nChannel 0: Just wanted to check-in because I know that you're currently offline. Are you experiencing any technical issues or if you need any assistance with your Internet service today?\n\nChannel 1: No. We've moved, sir. I've I've already initiated a cancellation, which will from tomorrow. So that is why it's offline.\n\nChannel 0: Okay. Have you already spoke with the the representative regarding this?\n\nChannel 1: Yeah. Yeah. I called them a couple of days ago and organized the cancellation.\n\nChannel 0: Okay. Is it the female, sorry, or a male?\n\nChannel 1: Female.\n\nChannel 0: Okay then. 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representative from Airtel Australia named Maureen calls Vijay Gupalan to check if he needs any assistance with his internet service. Vijay informs her that he has already cancelled and is offline, and Maureen informs him that she will have the representative contact him soon to arrange for technical issues or assistance. The call ends with the representative thanking Vijay and saying that the representative will inform the representative."},"intents":{"segments":[{"text":"Just wanted to check-in because I know that you're currently offline. Are you experiencing any technical issues or if you need any assistance with your Internet service today?","start_word":37,"end_word":64,"intents":[{"intent":"Schedule technical assistance","confidence_score":0.0000700936}]}]},"sentiments":{"segments":[{"text":"Yes. Hello? Hello. Good afternoon. This is Maureen from Airtel Australia. Sorry? Uh-uh. Dave? Yes. Hello. Can you hear me? Yep. Yeah. This is Maureen from Airtel Australia. Am I speaking with Vijay Gupalan? Mhmm. Yep. Yep. Just wanted to check-in because I know that you're currently offline. 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