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Jody speaking.\n\nChannel 0: Hi. Good afternoon, ma'am. Jody Wright?\n\nChannel 1: Yes. Yes.\n\nChannel 0: Yeah. This is Abby. I'm calling on behalf of Daniel from Techno One.\n\nChannel 1: From\n\nChannel 0: We're actually\n\nChannel 1: where?\n\nChannel 0: based in from TechnoOne, ma'am. We're based in Springfield, Brisbane. So Daniel asked me to reach out to you because we've spoke with different firms in Australia. We wanted to know if has anyone reached out recently to talk to you through what's changed in cybersecurity requirements for your\n\nChannel 1: No.\n\nChannel 0: business?\n\nChannel 1: No. We're all good. Thank you. Bye.\n\nChannel 0: So firstly,","paragraphs":[{"sentences":[{"text":"Hello.","start":0.24,"end":0.48,"sentiment":"neutral","sentiment_score":0.02162177488207817},{"text":"Jody speaking.","start":0.48,"end":1.22,"sentiment":"neutral","sentiment_score":0.029181729070842266}],"sentiment":"neutral","sentiment_score":0.026661744341254234,"channel":1,"num_words":3,"start":0.24,"end":1.22},{"sentences":[{"text":"Hi.","start":2.96,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.24908366799354553},{"text":"Good afternoon, ma'am.","start":3.4399998,"end":4.72,"sentiment":"positive","sentiment_score":0.3851629098256429},{"text":"Jody Wright?","start":4.72,"end":5.8599997,"sentiment":"neutral","sentiment_score":0.1078706681728363}],"sentiment":"neutral","sentiment_score":0.2700522889693578,"channel":0,"num_words":6,"start":2.96,"end":5.8599997},{"sentences":[{"text":"Yes.","start":5.8399997,"end":6.3199997,"sentiment":"neutral","sentiment_score":0.0892074704170227},{"text":"Yes.","start":6.3199997,"end":6.8199997,"sentiment":"neutral","sentiment_score":0.08146868646144867}],"sentiment":"neutral","sentiment_score":0.08533807843923569,"channel":1,"num_words":2,"start":5.8399997,"end":6.8199997},{"sentences":[{"text":"Yeah.","start":7.2799997,"end":7.52,"sentiment":"neutral","sentiment_score":0.07066252827644348},{"text":"This is Abby.","start":7.52,"end":8.24,"sentiment":"neutral","sentiment_score":0.05583006516098976},{"text":"I'm calling on behalf of Daniel from Techno One.","start":8.24,"end":11.86,"sentiment":"neutral","sentiment_score":0.040479117590520114}],"sentiment":"neutral","sentiment_score":0.04634344477493029,"channel":0,"num_words":13,"start":7.2799997,"end":11.86},{"sentences":[{"text":"From","start":12.32,"end":12.559999,"sentiment":"neutral","sentiment_score":0.010572761297225952}],"sentiment":"neutral","sentiment_score":0.010572761297225952,"channel":1,"num_words":1,"start":12.32,"end":12.559999},{"sentences":[{"text":"We're actually","start":12.335,"end":12.895,"sentiment":"neutral","sentiment_score":0.013505761977285147}],"sentiment":"neutral","sentiment_score":0.013505761977285147,"channel":0,"num_words":2,"start":12.335,"end":12.895},{"sentences":[{"text":"where?","start":12.559999,"end":13.059999,"sentiment":"neutral","sentiment_score":0.008721981197595596}],"sentiment":"neutral","sentiment_score":0.008721981197595596,"channel":1,"num_words":1,"start":12.559999,"end":13.059999},{"sentences":[{"text":"based in from TechnoOne, ma'am.","start":12.895,"end":15.295,"sentiment":"neutral","sentiment_score":0.018723949417471887},{"text":"We're based in Springfield, Brisbane.","start":15.295,"end":17.315,"sentiment":"neutral","sentiment_score":0.02107572592794895},{"text":"So Daniel asked me to reach out to you because we've spoke with different firms in Australia.","start":17.615,"end":23.395,"sentiment":"neutral","sentiment_score":0.004724882981356452},{"text":"We wanted to know if has anyone reached out recently to talk to you through what's changed in cybersecurity requirements for your","start":23.888874,"end":31.008873,"sentiment":"neutral","sentiment_score":-0.040313866920769215}],"sentiment":"neutral","sentiment_score":-0.012399667037688956,"channel":0,"num_words":49,"start":12.895,"end":31.008873},{"sentences":[{"text":"No.","start":30.898937,"end":31.138939,"sentiment":"neutral","sentiment_score":-0.22096911072731015}],"sentiment":"neutral","sentiment_score":-0.22096911072731015,"channel":1,"num_words":1,"start":30.898937,"end":31.138939},{"sentences":[{"text":"business?","start":31.008873,"end":31.508873,"sentiment":"neutral","sentiment_score":-0.19581931829452515}],"sentiment":"neutral","sentiment_score":-0.19581931829452515,"channel":0,"num_words":1,"start":31.008873,"end":31.508873},{"sentences":[{"text":"No.","start":31.138939,"end":31.378937,"sentiment":"neutral","sentiment_score":-0.22545018792152405},{"text":"We're all good.","start":31.378937,"end":32.098938,"sentiment":"neutral","sentiment_score":0.1348948354522387},{"text":"Thank you.","start":32.098938,"end":32.578938,"sentiment":"positive","sentiment_score":0.49996137619018555},{"text":"Bye.","start":32.578938,"end":33.078938,"sentiment":"neutral","sentiment_score":0.23818740248680115}],"sentiment":"neutral","sentiment_score":0.20247778190033777,"channel":1,"num_words":7,"start":31.138939,"end":33.078938},{"sentences":[{"text":"So firstly,","start":33.008873,"end":33.748875,"sentiment":"neutral","sentiment_score":0.039066046476364136}],"sentiment":"neutral","sentiment_score":0.039066046476364136,"channel":0,"num_words":2,"start":33.008873,"end":33.748875}]},"summary":{"result":"success","short":"A representative from Techno One named Abby calls and asks for Jody, who is not present. Abby explains that Daniel from the company is calling because they have spoken with other firms in Australia and wants to know if anyone has reached out to talk about cybersecurity requirements for Jody's No. business. Jody tells Abby that they are all good and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello. Jody speaking. Hi.","start_word":0,"end_word":3,"sentiment":"neutral","sentiment_score":0.08226722478866577},{"text":"Good afternoon, ma'am.","start_word":4,"end_word":6,"sentiment":"positive","sentiment_score":0.375894159078598},{"text":"Jody Wright? Yes. Yes. Yeah. This is Abby. I'm calling on behalf of Daniel from Techno One. From We're actually where? based in from TechnoOne, ma'am. We're based in Springfield, Brisbane. So Daniel asked me to reach out to you because we've spoke with different firms in Australia. We wanted to know if has anyone reached out recently to talk to you through what's changed in cybersecurity requirements for your No. business? No. We're all good.","start_word":7,"end_word":82,"sentiment":"neutral","sentiment_score":0.005395851098001003},{"text":"Thank you.","start_word":83,"end_word":84,"sentiment":"positive","sentiment_score":0.4909234046936035},{"text":"Bye. So firstly,","start_word":85,"end_word":87,"sentiment":"neutral","sentiment_score":0.12668079137802124}],"average":{"sentiment":"neutral","sentiment_score":0.04564429721693053}}}}